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Document Control Software
Document control software is designed to manage and track documents throughout their lifecycle, ensuring that they are properly stored, organized, and accessible. It provides features like version control, audit trails, and access permissions to maintain document integrity and security. This software helps organizations maintain compliance with industry standards and regulations by ensuring documents are updated and reviewed in a controlled manner. It also facilitates the efficient sharing and retrieval of documents, reducing the risk of errors or outdated information being used. By centralizing document management, document control software streamlines workflows and improves collaboration while minimizing risks associated with document mismanagement.
Version Control Systems
Version control software assists in the revision and management of the changes made to web sites, documents, programs and their source code.
Pest Control Software
Pest control software allows pest control businesses to improve the efficiency of their operations by optimizing the management of customers, schedules, inventory and billing.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Document Version Control Software
Document version control software is designed to track and manage changes made to documents over time, ensuring that all revisions are properly recorded and organized. It allows users to store multiple versions of a document, making it easy to view, compare, and restore previous versions if needed. The software typically includes features like automated version tracking, timestamps, and user identification to provide a clear history of document edits. By managing versions efficiently, it helps prevent conflicts or errors from outdated or conflicting document versions. This type of software is essential for maintaining accuracy, transparency, and collaboration, especially in environments with frequent document updates and multiple contributors.
Hosting Control Panels
Hosting control panels, also known as site management and web hosting control panels, are software tools that enable IT professionals to manage their website, servers, and hosting packages. Hosting control panels simplify the process of managing domains, email accounts, installing website and server applications, and more.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Access Control Systems
Access control systems are software and hardware systems that enable buildings and facilities to control who, how, and when employees, visitors, or residents can access a building, or a specific area within a property, facility or building.
View more categories (20) for "custom control"

263 Products for "custom control" with 1 filter applied:

  • 1
    Launch Control

    Launch Control

    Launch Control

    Rely on the highest deliverability rate in the industry, built-in compliance features, a steady stream of ‘quality’ leads, and the dependability of support from a 24/7 dedicated customer success team. Ignite your end-to-end customer text marketing interactions and skyrocket revenue. Automate thousands of customer touchpoints for effortless activation, captivation, and satisfaction, all tailored to your customer’s unique preferences. Response-driven conversational AI for better outcomes is here...
    Starting Price: $497 per month
  • 2
    Crowd Control

    Crowd Control

    Crowd Control

    Crowd Control is an interactive tool that enables live streamers to enhance viewer engagement by allowing audiences to influence gameplay in real time. Compatible with platforms like Twitch and YouTube, it supports over 100 games, both modern and retro, facilitating a dynamic streaming experience. Streamers can customize effects, set pricing, and implement moderation options to align with their community's preferences. By integrating Crowd Control, streamers have reported an average income...
    Starting Price: $7.99 per month
  • 3
    Shift

    Shift

    Shift Technologies Inc.

    Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do...
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    Starting Price: Free
  • 4
    Proton Mail

    Proton Mail

    Proton AG

    Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence...
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    Starting Price: $6.99/user/month
  • 5
    ULTATEL

    ULTATEL

    ULTATEL

    Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High...
    Starting Price: $14.95 per user per month
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  • 6
    QEval

    QEval

    Etech Global Services

    QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports...
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    Starting Price: $40/month/license
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  • 7
    Phonexa

    Phonexa

    Phonexa

    ...-per-call campaigns—each enhanced by automation, real-time analytics, and data-driven optimization. With a global presence and headquarters in Glendale, California, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. The platform delivers end-to-end visibility, compliance, and control across every customer touchpoint, helping marketers scale smarter and maximize ROI.
    Starting Price: $250/month
  • 8
    Odoo

    Odoo

    Odoo

    Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...
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    Starting Price: $25.00/month/user
  • 9
    Ant Media Server
    ... solutions supported with operational management utilities. Ant Media Server in a cluster mode dynamically scales up and down to enable our customers to serve from tens to millions of viewers in an automated and controlled way. Ant Media Server provides compatibility to be played in any Web Browser. In addition, Live Streaming SDKs for iOS, Android, React, Flutter, and JS are provided freely to enable customers to expand their reach to a broader audience.
    Starting Price: $99 per user per month
  • 10
    Caller ID Reputation

    Caller ID Reputation

    Caller ID Reputation

    Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation...
  • 11
    VSLogger Call Recorder

    VSLogger Call Recorder

    Versadial Solutions

    Versadial’s VSLogger recorder combines call recording, quality control, live team performance dashboards, and in-depth reporting to provide you a powerful incident recreation and workforce optimization tool. RELIABLE: Runs for years unattended INNOVATIVE: 2-3 major upgrades per year and custom development INTUITIVE: Quick training time & low total cost of ownership SCALABLE: Record 2 to 9999 lines COMPATIBLE: Tested on a variety of established PBX manufacturers
    Starting Price: $96/Channel/Year
  • 12
    Brosix

    Brosix

    Brosix

    Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and...
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    Starting Price: $4 per month
  • 13
    Messagepoint

    Messagepoint

    Messagepoint

    Increase the efficiency, compliance, and personalization of regulated customer communications across all channels. Messagepoint uniquely provides intelligent approaches to managing the complex content in regulated, personalized communications. Our customers respond faster, with greater empathy and achieve a consistent customer experience across all channels – all while ensuring compliance and accuracy. Give non-technical business users intelligent control of customer communications. Streamline...
  • 14
    Vocaza

    Vocaza

    Vocaza

    Today we live in the “experience economy”: customers value their experience more than the product itself. Customer feedback and data analysis are more essential than ever to control your customer satisfaction The solution: precisely analyze your main indicators – NPS (Net promoter Score), CSAT (Customer Satisfaction Score) and CES (Customer Effort Score) – in order to finely and efficiently manage your customer experience. With Vocaza, manage serenely and significantly improve customer...
  • 15
    Grasp

    Grasp

    Grasp

    Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You...
    Starting Price: €29 per user per month
  • 16
    SurveyJS

    SurveyJS

    SurveyJS

    SurveyJS is a product family of four open-source JavaScript libraries that provide you with all the advantages of a custom-built in-house survey application while significantly reducing time-to-market and resources required to get the system up and running. The libraries are compatible with most popular JavaScript frameworks and can communicate with any server that can post and get a request in JSON format, which makes them server- and database-agnostic. The product family is composed of...
    Starting Price: 499/once
  • 17
    Sefas

    Sefas

    Sefas

    A powerful, end-to-end solution that significantly improves your ROI throughout the communication lifecycle. Sefas is the only customer communication management solution that does true integration of all print and digital formats. We are market leaders in ingesting communication from all sources, standardizing it, and controlling the entire production workflow. By helping you understand customer behavior, we help you better serve your customers and significantly improve customer experience...
  • 18
    Nokia Session Border Controller (SBC)
    ... interworking, and NAT traversal. It can be deployed as a standalone SBC or as part of Nokia’s VoLTE/VoWiFi solution. For VoIP services provided to residential and enterprise customers, the SBC offers DoS/DDoS protection, topology hiding of the network from the access, NAT traversal, and codec support for G.729, G.722, and T.38 Fax. In a VoLTE core network, it controls access and allows mobility, providing an EVS codec and supporting eSRVCC, VoWiFi, NPLI, S8HR roaming, and more.
  • 19
    Dooblo

    Dooblo

    Dooblo

    Create CAPI market research tablet surveys quickly and easily. With SurveyToGo you can automatically deploy complex surveys including images and videos to hundreds of tablets in the field and conduct your surveys offline or online. Centralized project management lets you stay on top of your projects, quotas and interviewers locations to ensure your customers get accurate and timely responses. Experience the state-of-the-art Quality Control subsystem which has been built and integrated from...
  • 20
    Avaya SBC
    ... are deployed in pairs. Each pair has one SBC acting as the primary, while the other SBC is the secondary. Both servers are controlled by a single EMS or a replicated EMS pair. With this product, customers can benefit from Avaya’s extensive experience in SIP trunk deployments and supporting large numbers of enterprise users.
  • 21
    Ribbon EdgeMarc

    Ribbon EdgeMarc

    Ribbon Communications

    ... Control Center, making it easy to track the end customer experience at hundreds or even tens of thousands of sites. Deployed at the customer’s premises, EdgeMarc acts as a service provider's eyes and ears to report issues and simplify troubleshooting, offering granular real-time access to any site and reporting tools to holistically manage an entire network.
  • 22
    Stage TEN

    Stage TEN

    Stage TEN

    Easily add e-commerce to live streams and connect with customers on your site. Make purchasing a seamless part of interactive storytelling. Engage on a whole new level with real-time votes you control. Delight audiences with a conversational commerce experience. Mix live streams from anywhere, add and control clips, graphics and interactions and multistream to social networks. Chat and transact with customers in real-time, thank them right on screen and multistream to social networks. At Stage...
    Starting Price: $15 per month
  • 23
    Qoli.AI

    Qoli.AI

    Qoli.AI

    Qoli.ai is an advanced call management software integrated with a robust CRM system, designed to streamline inbound and outbound communication for modern teams. It brings together essential tools like call tracking, recording, and analytics to provide a clear and data-driven view of every customer interaction. By automatically capturing and organizing call details, including duration, outcomes, and contact history, Qoli.ai ensures that teams never miss critical insights. The platform...
    Starting Price: $750/month
  • 24
    ETOOLSET
    ... to create new user account, make a purchase, fill out a form or find specific information. Take control over customers’ web browser regardless of its location. It is simply and modern tool.
    Starting Price: $6 per month
  • 25
    CoreInteract by Altigen

    CoreInteract by Altigen

    Altigen Communications, Inc.

    ... requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.
    Starting Price: $15/mo/user
  • 26
    Expresso

    Expresso

    Nordis Technologies

    Move from onerous to outperform with Expresso® customer communications management. If managing critical communications is a major headache, you need Expresso®. Our one-of-a-kind cloud-based customer communications management platform can reinvent your work life and company by giving you complete control over preparing, modifying and distributing electronic and mailed billing statements, compliance letters, confirmations, newsletters, marketing pieces and other customer documents. With Expresso...
  • 27
    Xima Cloud Contact Center
    ... the answers they need quickly. Spend more time helping your customers and less time managing your tech. Take control of your data to help maximize productivity. Improve employee scheduling and identify customer trends with industry-leading standard or custom insight reports.
  • 28
    eAlicia

    eAlicia

    eAlicia

    Evaluate and control the profitability of your business by facilitating decision making. Get a global view by measuring customer satisfaction and the quality of your services/products anywhere in the world. All the information at your fingertips, to have data in real-time. Predict any problematic situation, react and design effective action plans. Understand how you are impacting and how satisfied your customers are perceiving. Evaluate employee satisfaction, react and find solutions in time...
  • 29
    Acapela

    Acapela

    Acapela

    Acapela lets you take control of your notifications. Capture, filter and action them all from one place. Unblock your team twice as fast. A high-performance desktop app and slick keyboard shortcuts mean you power through your notifications twice as fast. Watch responding to colleagues become 10x more enjoyable.Quickly create smart filters that do the hard work for you. Become even faster and remove yourself as bottleneck. Reach Notification Zero with our powerful triage workflow. Take...
  • 30
    FROGED

    FROGED

    FROGED Technologies

    FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: 1. Unified Omnichannel Inbox: All...
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    Starting Price: $32.5 per month
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