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Document Control Software
Document control software is designed to manage and track documents throughout their lifecycle, ensuring that they are properly stored, organized, and accessible. It provides features like version control, audit trails, and access permissions to maintain document integrity and security. This software helps organizations maintain compliance with industry standards and regulations by ensuring documents are updated and reviewed in a controlled manner. It also facilitates the efficient sharing and retrieval of documents, reducing the risk of errors or outdated information being used. By centralizing document management, document control software streamlines workflows and improves collaboration while minimizing risks associated with document mismanagement.
Version Control Systems
Version control software assists in the revision and management of the changes made to web sites, documents, programs and their source code.
Pest Control Software
Pest control software allows pest control businesses to improve the efficiency of their operations by optimizing the management of customers, schedules, inventory and billing.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Document Version Control Software
Document version control software is designed to track and manage changes made to documents over time, ensuring that all revisions are properly recorded and organized. It allows users to store multiple versions of a document, making it easy to view, compare, and restore previous versions if needed. The software typically includes features like automated version tracking, timestamps, and user identification to provide a clear history of document edits. By managing versions efficiently, it helps prevent conflicts or errors from outdated or conflicting document versions. This type of software is essential for maintaining accuracy, transparency, and collaboration, especially in environments with frequent document updates and multiple contributors.
Hosting Control Panels
Hosting control panels, also known as site management and web hosting control panels, are software tools that enable IT professionals to manage their website, servers, and hosting packages. Hosting control panels simplify the process of managing domains, email accounts, installing website and server applications, and more.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Access Control Systems
Access control systems are software and hardware systems that enable buildings and facilities to control who, how, and when employees, visitors, or residents can access a building, or a specific area within a property, facility or building.
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66 Products for "custom control" with 2 filters applied:

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  • 1
    Launch Control

    Launch Control

    Launch Control

    Rely on the highest deliverability rate in the industry, built-in compliance features, a steady stream of ‘quality’ leads, and the dependability of support from a 24/7 dedicated customer success team. Ignite your end-to-end customer text marketing interactions and skyrocket revenue. Automate thousands of customer touchpoints for effortless activation, captivation, and satisfaction, all tailored to your customer’s unique preferences. Response-driven conversational AI for better outcomes is here...
    Starting Price: $497 per month
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  • 2
    Proton Mail

    Proton Mail

    Proton AG

    Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence...
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    108,629 Ratings
    Starting Price: $6.99/user/month
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  • 3
    ULTATEL

    ULTATEL

    ULTATEL

    Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High...
    103 Ratings
    Starting Price: $14.95 per user per month
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  • 4
    Phonexa

    Phonexa

    Phonexa

    ...-per-call campaigns—each enhanced by automation, real-time analytics, and data-driven optimization. With a global presence and headquarters in Glendale, California, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. The platform delivers end-to-end visibility, compliance, and control across every customer touchpoint, helping marketers scale smarter and maximize ROI.
    222 Ratings
    Starting Price: $250/month
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  • 5
    Odoo

    Odoo

    Odoo

    Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...
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    1,614 Ratings
    Starting Price: $25.00/month/user
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  • 6
    Ant Media Server
    ... solutions supported with operational management utilities. Ant Media Server in a cluster mode dynamically scales up and down to enable our customers to serve from tens to millions of viewers in an automated and controlled way. Ant Media Server provides compatibility to be played in any Web Browser. In addition, Live Streaming SDKs for iOS, Android, React, Flutter, and JS are provided freely to enable customers to expand their reach to a broader audience.
    220 Ratings
    Starting Price: $99 per user per month
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  • 7
    Brosix

    Brosix

    Brosix

    Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and...
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    18 Ratings
    Starting Price: $4 per month
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  • 8
    Grasp

    Grasp

    Grasp

    Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You...
    Starting Price: €29 per user per month
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  • 9
    Qoli.AI

    Qoli.AI

    Qoli.AI

    Qoli.ai is an advanced call management software integrated with a robust CRM system, designed to streamline inbound and outbound communication for modern teams. It brings together essential tools like call tracking, recording, and analytics to provide a clear and data-driven view of every customer interaction. By automatically capturing and organizing call details, including duration, outcomes, and contact history, Qoli.ai ensures that teams never miss critical insights. The platform...
    Starting Price: $750/month
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  • 10
    CoreInteract by Altigen

    CoreInteract by Altigen

    Altigen Communications, Inc.

    ... requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.
    Starting Price: $15/mo/user
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  • 11
    Nivo

    Nivo

    Nivo

    You can have certainty that the person you are engaging with is who they claim to be. Nivo uses a combination of security, authentication and identity verification controls including biometric AI and encryption. Nivo’s e-signing has been approved by leading lawyers. Because of our extensive security controls and Onfido’s biometric identity verification AI, our e-signatures classify as Advanced Electronic Signatures under EU regulations and provide additional confidence which most e...
    Starting Price: Free
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  • 12
    Oyatel

    Oyatel

    Oyatel

    With Oyatel you have many choices. Whether you want to use our Oyatel Softphone, mobile app, a table unit or cordless phone, we will solve your problems. Oyatel has developed a complete and feature rich phone system customized to any businesses corporate needs. CallManager is 100% web-based, so all you need to manage your telephony is a Mac or PC. You have at any time updated information of phone status and employees who are online. Oyatel CallManager supports automated attendant controlled...
    Starting Price: $30 per month
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  • 13
    MyRoom

    MyRoom

    HPE MyRoom

    ... their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc.
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  • 14
    Alliance Phones

    Alliance Phones

    Alliance Phones

    ... experience. Since we own our platforms, we are dedicated to maintain and upgrade them on regular basis. Includes features such as caller ID management, call control based on inbound number, call forwarding control, call hold, extension transferring, blind transfer, call routing, caller ID, online fax, speed dial, intercom, message waiting, call waiting, paging, dial by extension, dial by name directory, custom greetings, call block, direct inward dialing and more.
    Starting Price: $19.97 per user per month
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  • 15
    Daily

    Daily

    Daily

    ... chat, and recording. For developers building custom video UI/UX. Take control of video and audio tracks. Daily call object gives you complete layout and workflow control. Automatic bandwidth management that reacts to changing network conditions.
    Starting Price: Free
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  • 16
    ConnectWise ScreenConnect
    ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar...
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    19 Ratings
    Starting Price: $27 per month
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  • 17
    Responster

    Responster

    Responster

    ..., collaboration, and control you need to power your feedback process, from customer satisfaction to employee engagement, all in one place. Responster runs beautifully in any browser, or natively on any Android or iOS device, so you can reach your customers wherever they are. Responster’s integrated sharing tools allow you to easily bring your surveys to life on your own website or via your social media channels.
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  • 18
    First Orion

    First Orion

    First Orion

    ... awareness and exposure with bolder colors and full branding across every device. Number-spoofing is a rapidly growing fraud tactic that’s hurting your clients and your brand reputation. Take back control of your call branding with sentry, the best defense for businesses with high call volumes. INFORM Branded Calling gives businesses the power to customize their outbound call displays so that customers can feel confident in answering the phone.
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  • 19
    InterCloud9 Voice Messaging and IVR
    ... have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it's all up to you. Because our automated voice messaging system is cloud based there is no software to download or phone lines required and is fully functional anywhere with an internet connection. You're in full control with a dedicated phone number and web phone to send or receive calls and texts on.
    Starting Price: $45.00
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  • 20
    Formaloo

    Formaloo

    Formaloo

    Build beautiful forms, access-controlled databases, and highly customizable business apps without any code, all in one place! Create powerful relational databases and connect building blocks such as forms, tables, lists, charts, reports, widgets, wizards & many more to build your perfect application in minutes, not months! Power your data collection with beautiful, yet powerful online forms that don’t require any coding to set up. Capture leads, create workflows, collect payments, administer...
    Starting Price: $9 per month
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  • 21
    telerion

    telerion

    telerion.com

    Multichannel communication and omnichannel communication are managed on the channel layer, where also the internal routing to the other layers of the complete solution is coordinated. In the system layer all communication channels can be linked with interactive actions, to provide a targeted optimization of the customer experience, such as an IVR (Interactive Voice Response), ICC (Interactive Call Collector), chat bots, a self-service structure or measures for quality assurance. Sophisticated...
    Starting Price: $19 per month
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  • 22
    Key Survey

    Key Survey

    Key Survey

    A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key...
    2 Ratings
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  • 23
    Viber

    Viber

    Viber Media

    ... to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!
    5 Ratings
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  • 24
    Traverse Telecom

    Traverse Telecom

    Traverse Telecom

    ... to the World by utilizing our Direct Inward Dialing (DID) features from more than 90 countries. Why miss a potential business opportunity by missing a call. With our call forwarding facility you can route your customers’ call to your chosen business location depending on your priority. We provide all Cloud PBX Solutions to negate the need for an on-premises system. Cloud PBX offers the most flexibility and control, all with an advanced feature set.
    Starting Price: $0.01 per minute
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  • 25
    IceLink

    IceLink

    LiveSwitch

    Gain the highest level of control over your video applications so that you can build the exact user experience that you want. Fully customize the media pipeline to receive media from any point and open up powerful customization opportunities. Discover the benefit of IceLink's flexible APIs which allow you to customize the video experience in any way you want. Spend less time learning the entire WebRTC stack, and more time developing great apps. With our products you can get started faster...
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  • 26
    DialLink

    DialLink

    DialLink

    ... message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.
    Starting Price: $15/month
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  • 27
    EnableX Webinar
    Reach and engage thousands of participants across the globe in real time with easy-to-use, secure and customisable EnableX Webinar. For a global town hall, a virtual marketing event, or online classrooms, EnableX Webinar software helps you build an immersive environment by bringing your students, prospects, customers and employees together. Features: ● Video & Audio- Conduct high quality video and audio Webinar in real-time ● Screen Sharing and Annotation - Share presentations, notes...
    1 Rating
    Starting Price: $15.99 /license/month
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  • 28
    Intelligence2day
    Intelligence2day® is an award-winning Market and Competitive Intelligence software that transforms unstructured big data into organized, digestible information for better decision-making. Today, tens of thousands of users in more than 15 countries rely on Intelligence2day® every day. With Intelligence2day®, you can automatically collect, discover, organize, analyze and share information and knowledge, focusing on any aspect of the competitive landscape whether it be customers, competitors...
    Starting Price: $2400/month
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  • 29
    Teleportivity

    Teleportivity

    Teleportivity

    ... facilities can be managed with the smallest teams. Whoever said you can only be in one place at a time, obviously hadn’t used QR Video Intercom. The cloud-based communication system gives you complete control over every point of every facility, so you can manage it all with ease. Designed to effortlessly connect with popular products you use every day. You can now, quite literally, open the door and welcome people into a world of integrated access functionality.
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  • 30
    TeamViewer

    TeamViewer

    TeamViewer

    TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption...
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    122 Ratings
    Starting Price: $24.90 per month
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