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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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19 Products for "customer" with 2 filters applied:

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  • 1
    SoBricks

    SoBricks

    SoBricks Lab

    SoBricks is a highly creative online platform. upload your photo, and it can be transformed into unique custom bricks. Here, users can preview the design in 3D online and freely adjust the custom bricks model. The platform also provides an interactive building tutorial page to help you create easily. Come and experience it now!
    Starting Price: $99
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  • 2
    Slic3r

    Slic3r

    Slic3r

    The Slic3r project has been under active and massive development. Make sure you get 1.3.0 now or try the development builds! Slic3r is free software, developed by Alessandro Ranellucci with the help of several contributors and a wonderful community. Turn your 3D models into G-code. Visual preview of toolpaths. Advanced configuration management. Custom G-code with conditional logic. Print spool queue (print on multiple machines simultaneously) or send to OctoPrint. FDM/FFF and SLA/DLP. Modifiers...
    1 Rating
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  • 3
    ProfitKey ERP

    ProfitKey ERP

    ProfitKey

    Are you interested in increasing your manufacturing productivity, improving profitability, having an environment that doesn’t constrain growth? ProfitKey has been helping custom manufacturers move from the world of spreadsheets or applications that don’t talk to each other for over 30 years, and we can help you too. ProfitKey's PK 8 is a robust, intuitive ERP application software specifically designed to the needs of small to mid-sized custom manufacturers. Streamline operations and gain...
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  • 4
    ideaMaker

    ideaMaker

    Raise3D

    IdeaMaker prepares Gcode for 3D printing and support STL, OBJ, OLTP and 3MF files. It features user-friendly interface and limitless customization for advanced users. For example, ideaMaker allows adaptive layer heights to automatically adjust the layer height depending on detail level required for printed area, further improving quality and reducing print time. Furthermore, user can differentiate the settings for single or multiple models by Modifier, Per-Group Setting, and Per-Layer Setting...
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  • 5
    Geomagic Freeform
    3D design software combined with touch-based haptic devices that transforms traditional handcraftsmanship into organic, digital design for custom manufacturing. Create sculpted shapes, especially products that precisely fit the human body. Add aesthetic and functional details that are difficult or impossible in CAD. Ensure designs are ready for additive, subtractive, or formative manufacturing. Transition from handcrafting to digital design with an intuitive haptic interface. Geomagic® Freeform...
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  • 6
    Ultimaker Cura
    Trusted by millions of users, Ultimaker Cura is the world’s most popular 3D printing software. Prepare prints with a few clicks, integrate with CAD software for an easier workflow, or dive into custom settings for in-depth control. At the heart of Ultimaker Cura is its powerful, open-source slicing engine, built through years of expert in-house development and user contributions. Intent profiles print specific applications at the click of a button. Recommended profiles tested for thousands...
    1 Rating
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  • 7
    PrusaSlicer

    PrusaSlicer

    Prusa Research

    ... follow the development process on Github. Paint custom supports directly on the model! Or block automatically generated supports in selected areas. You can also use custom meshes as support blockers and enforcers. Everything is neatly saved in the project file, always customizable. Testers and developers at Prusa Research are constantly working on presets for 150+ filaments and resins. We are adding profiles on regular basis, following materials by the most popular manufacturers.
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  • 8
    Craftcloud

    Craftcloud

    Craftcloud

    ... specific material, please contact us. We offer custom-fit solutions to any project. If you need special materials or batch production, we are here to help and to make sure you get the best service possible. We adhere to US and European data protection laws to make sure your design is safe throughout the entire process. We are constantly expanding our selection of reliable 3D printing service partners in order to offer our customers the best prices, high quality, and fast shipping.
    4 Ratings
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  • 9
    4D Additive

    4D Additive

    CoreTechnologie

    ... tools to prevent errors during printing. The texture module is known as the best on the market. Save on material using our lattice infill options while preserving the strength of a solid print. Supports are fast and easy using our support generation with customized options to fit your needs. Able to export to all significant slicing formats and customize and view each layer of the slicing process. Fill out a contact request form on our website and receive a free 30-day trial!
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  • 10
    MatterControl

    MatterControl

    MatterHackers

    MatterControl is a free, open-source software package that lets you design, prepare, and manage your 3D prints. It includes powerful design and print preparation capabilities, as well as potent templates in the Design Apps that will kickstart your creations. Design, prepare, and manage 3D prints in one program. Personalize and customize each design. Powerful design and print preparation capabilities. MatterControl is the first 3D printing software to make it possible to integrate design...
    Starting Price: Free
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  • 11
    XStream HDVR
    ... the development of custom workflows and high-performance interactive imaging applications. Fovia provides a user-friendly API, custom integration assistance, and a comprehensive feature set to meet diverse needs in the advanced visualization market.
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  • 12
    Fictiv

    Fictiv

    Fictiv

    Get high quality parts manufactured on-demand, to accelerate innovation cycles from prototype to launch. Fictiv gives you access to a wide range of capabilities through a single, easy-to-use platform so you spend less time sourcing parts and more time on design innovation. No more waiting days or weeks to get quotes back. Fictiv gives you pricing instantly or within an hour for complex parts. We’ll analyze your parts for manufacturability, giving you full visibility into cost drivers and...
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  • 13
    Amuse

    Amuse

    Amuse

    Amuse is a high-quality and precision digital manufacturing company for your custom plastic parts. Get a quote on 3D printing services and Injection Moulding services. After DFM review, we make sure your parts are manufactured to perfection and delivered to you on time every time. Simply drag and drop your 3D CAD model into our platform. Select your relevant configuration and options. We will immediately study your requirement. With our integrated & automated approach, you get an instant quote...
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  • 14
    Netfabb

    Netfabb

    Autodesk

    .... Convert organic, free-form mesh files to boundary representation models and make them available in CAD in STEP, SAT, or IGES format. Use 2D and 3D packing algorithms to optimally place parts within the build volume. Create custom reports that include critical information for manufacturing and quoting. Develop build strategies and define toolpath parameters for maximum surface quality, part density, and speed.
    Starting Price: $30 per month
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  • 15
    Autodesk PD&M Collection
    ... ambitious ideas, collaborate more efficiently, automate busywork, and explore more design options than ever before. Increase win rates and deliver faster, with a connected and automated toolset, quickly configure and deliver products to customer spec. Use advanced simulation to validate and optimize products and manufacturing processes. Develop products and processes that optimize material use and minimize waste.
    Starting Price: $2,855 per year
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  • 16
    OctoPrint

    OctoPrint

    OctoPrint

    ... newest thing, get constant feedback regarding the current progress of your print job, take a look at the integrated GCODE visualizer to see a rendition of the GCODE you are currently printing, keep an eye on the temperatures of your hotends and print bed and adapt them on the fly, move the print head along all axes, extrude, retract or just define your own custom controls, start, stop or just pause your current print job, you are in full control at any time.
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  • 17
    Alibre Atom3D
    .... Design precision components for miniature machinery or full-scale awesomeness. The most epic pinewood derby car or elegant works of art, if it can be milled, it can be designed. Make fully custom projects for your router table. Design simple parts or push it to the limit with exotic geometry, whatever your project calls for. Output any design to a 3D printer. Start simple with a basic sign, model a replacement for something that broke, or go wild and make a new robot.
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  • 18
    UP Studio

    UP Studio

    Tiertime Corporation

    UP Studio’s rich feature set and ease of use have gained a loyal following over the years. Many customers purchase Tiertime printers specifically because they love the software. With the support of the latest Task format (.TSK), users can set print parameters according to parts properties and print parts with variable parameters in a single printing process. This gives users unmatched versatility in planning production. Complete set of layout and adjustment tools. Simple to use, plug, and play...
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  • 19
    OSSA 3D

    OSSA 3D

    Conceptualiz

    ... mobile iPad app virtual surgical planning and 3D printing software platform allows orthopedic surgeons to plan the steps of an operation on their patient; such as osteotomy, fracture reduction, screw placement, and plate templating. Automatic plate contouring makes templating easy and enables the development of custom plate designs. Various 3D implants, such as hip and knee replacements, can be imported and templated to fit the patient.
    Starting Price: $10,000 per year
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