Open Source Customer Service Software - Page 3

MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Workable is the preferred software for today's recruiting industry and HR teams, trusted by over 6,000 companies to streamline their hiring processes. Finding the right person for the job has never been easier—users now possess the ability to manage multiple hiring pipelines at once, from posting a job to sourcing candidates. Workable is also seamlessly integrated between desktop and mobile, allowing admins full control and flexibility all in the ATS without needing additional software.

Easily connect to most tools and equipment on the shop floor, enabling efficient data collection and boosting productivity with vital insights. Turn information into action to generate new ideas and better processes.