Open Source Customer Service Software - Page 2
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Customer Service Software
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Gen AI apps are built with MongoDB AtlasMongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
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Easy-to-use online form builder for every business.Easy-to-use online form builder for every business. Create online forms and publish them. Get an email for each response. Collect data. Design professional looking forms with JotForm Online Form Builder. Customize with advanced styling options to match your branding. Speed up and simplify your daily work by automating complex tasks with JotForm’s industry leading features. Securely and easily sell products. Collect subscription fees and donations. Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, JotForm Mobile Forms lets you collect data offline with powerful forms you can manage from your phone or tablet. Get the full power of JotForm at your fingertips. JotForm PDF Editor automatically turns collected form responses into professional, secure PDF documents that you can share with colleagues and customers. Easily generate custom PDF files online!
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Complain Management is a Web based project used to manage Customer's complain Online. User can login, and Create complain, view complain details and track the status of its complain.
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SuiteCRM Community Edition For Intranets
The Free & Popular SuiteCRM Web Software in a Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make SuiteCRM live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with sc wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://sc.local/ ( Accept Any Warnings Due to Usage of Self-Signed https Certificates ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Explore all the Menu Options, before starting any data entry. Some Demo Data is also loaded for info sake. Feel free to clear them, as required. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about SuiteCRM. -
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A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
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Smart IT MonitoringNetCrunch is a smart, agentless network monitoring and management software system capable of monitoring every device in a network. Developed by AdRem Software, NetCrunch helps businesses of all sizes remotely monitor network services, switches, routers, bandwidth utilization, and traffic flow and visualize their system performance.
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B1st Ticket System
B1ST PHP Ticket System comes with reach features
Your search for the ideal PHP Ticket System has come to an end. We offer a product that is not only easy-to-use but is constantly developing to help you meet your changing needs. We offer you the control, protection, and flexibility that you and your company desire and deserve. Give our product a try, and you will never want to try another PHP Ticket System again. B1ST PHP Ticket System comes with reach features you won’t find in any other PHP Ticket System. -
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CETA Support
Customised helpdesk and issue tracking system
A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful. -
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics. -
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The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information. This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs
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Contractor Foreman is the most affordable all-in-one construction management software for contractors and is trusted by contractors in more than 75 countries.Starting at $49/m for the WHOLE company, Contractor Foreman is the most affordable all-in-one construction management system for contractors. Our customers in 75+ countries and industry awards back it up. And it's all backed by a 100 day guarantee.
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.
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Circa is a centralized, module based, user/tech resource. It will manage assets, have a task/help desk system, information portal, and asset management/monitoring.
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Cite CRM is an Open Source PHP/MySQL Customer Relations Management System. Cite CRM is a complete CRM with everything a small & Medium business would need.
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Community Health Worker Helper
CHW Helper is a medical handbook and a patient management system
Community health workers (CHW) are members of a community who are chosen by community members or organizations to provide basic health and medical care to their community. Community Health Worker Helper is useful to manage patients and search diseases by symptoms. CHW Helper runs on Android 2.2 and upper. Note: The diseases database used is not a real diseases database, it's an example, so if you want to use this software you have to make a diseases database by doctors. -
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Customer Self-Service For All Shopkeeper
The Free & Popular AbanteCart Web Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Customer Self-Service Desk Live For All Shopkeepers, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with csep wherever mentioned ) After starting this VM, please login to its Control Panel with: Website Address: https://csep.local/index.php?s=csep_admin ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then study the Demo Entries made in Categories, Products & Brands ( Just click on their icons from the Dashboard ) by editing them and then make your own entries, similarly. You may cleanup the demo entries, later. Your customers can now visit the Products Page at: https://csep.local/ The features screenshots below are self-explanatory. -
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DCF is based on ACE,it provides a optional Name-Service for locating service, a single interface for both client and server. Anyone can embed DCF in a program to implement communication easily.
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EVDashboard is a browser based solution to help manage your Symantec Enterprise Vault environment. Backend scripts collect data outside of business operating hours, the web gui then uses this data to provide MI reports and system health information.
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Easy Team Document Software for all ORGs
Tasks, Guides, Scripts, Collaborations, Knowledge Bases, Tech Supports
Have a look at the Video below for details. Refer Wiki Page for more instructions. I created this Virtual Machine for 2 reasons: 1. Very little initial setup work required to make a Team Document System live, within minutes. 2. This system should keep running for Years, without requiring any further Updates / Breakages. New Points: 1. If needed, change the utf8 line below, to match your language charset, in the corresponding php files, in the htdocs folder: $result['client_encoding'] = 'utf8'; OR 'client_encoding' => 'utf8' in PHP Files: all_categories.php all_scripts.php index.php login.php phpgen_settings.php -
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This is an Erlang B and C calculator. Used in call centers to predicted service quality. Erlang B is also used in network planning. Written in Visual Studio C#. Erlang C is used or modified in commercial workforce management software.
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FAQ Management Plugin for Trac
A Trac plugin for creating FAQs and organizing them in categories
A Trac plugin to create FAQs and organize them in categories. Take a look at the complete documentation on Trac-Hacks: http://trac-hacks.org/wiki/FaqPlugin -
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FleaIM is web-based MSN messenger clone. With it you can send, receive message via web, just like msn messenger.
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Applicant Tracking software that can be freely used and distributed to facilitate the tracking of applicants for hire in an organization
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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GWT Agent Support Chat
A secure implementation of GWT Client / Support Agent chat
An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases. -
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Help Me SKU585 - Support Client
Help Me SKU585 - Support client
Help Me SKU585 - Support client is application which base function is to in short time create and send mail to support group. It can be used in any organisation where users need help and organisation has central Service desk address. I placed base version. The template is easy to customize in according to the bussines nature. If you want your own template send me mail at: sku585@yahoo.com. The app is compiled for .NET 4. It is tested on: Win XP Win 7 Win 8.1 Stevan