Open Source Customer Service Software

Nagstamon is a Nagios status monitor which resides in systray or desktop (Linux, macOS, Windows) as floating statusbar to inform you in realtime about the status of your hosts and services. It allows to connect to multiple Nagios based monitors. Currently supported are Nagios, Icinga, Opsview, Op5 Ninja, Check_MK Multisite, Centreon and Thruk.

This software supports network administrators to access the correct security role for a specific folder without having to load windows explorer which will load the entire directory before showing you important information for your network folder access. You also have the option with Folder Security Viewer PRO which will allow you a customised a hide/show function for hiding those default permissions in your environment and also a quick access path drop down menu which can be customised too. https://www.itshass.uk/Folder-Security-Viewer-Pro

JADIS (Journalized Administration Data Information System) is a set of scripts to gather system information and generate a web interface to access and summarize that information.

Standalone script for including Mac OS X systems to Open Audit Ref: http://www.open-audit.org/

Herramienta destinada a los Departamentos de Informatica para la gestion de usuarios, inventario, incidencias, administracion del directorio activo, mensajeria, contactos, control de almacen y fungibles, gestion de averias, ip, parque informatico, etc.

Full compliant Remote Desktop Manager for Windows Systems - permits to connect to remote desktops using Windows Termina Services - it supports secure connection throught smartcards. It is based on microsoft Remote Desktop ActiveX.

ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.

phi-oesd (Open Enterprise Service Delivery) provide an complete framework to manage a huge and complex infrastructure. phi-oesd cover the technique, process and organization based on Open Standard, Open Source, templates and best practices.