Search Results for "customer support"
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Showing 174 open source projects for "customer support"
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Gen AI apps are built with MongoDB AtlasMongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
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MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use... -
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Airbyte
Data integration platform for ELT pipelines from APIs, databases
... each month for ambitious businesses of all sizes. Enable your data engineering teams to focus on projects that are more valuable to your business. Building and maintaining custom connectors have become 5x easier with Airbyte. With an average response rate of 10 minutes or less and a Customer Satisfaction score of 96/100, our team is ready to support your data integration journey all over the world. -
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
The All-in-One Commerce Platform for Businesses - ShopifyShopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
Shopware is a comprehensive open-source e-commerce platform designed to build and manage online stores. It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
Easy!Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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UVdesk Open Source
Build and make a full ticketing support system
... APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
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EGroupware
Web based groupware server written in PHP
EGroupware is a web-based groupware solution for enterprise collaboration and productivity. It combines project management, email, calendaring, CRM, and file sharing in one open-source platform. EGroupware is designed for medium to large organizations looking for a self-hosted alternative to Microsoft 365 or Google Workspace. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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Eventmie
Run your own Events business with Eventmie
... is secure, scalable, production ready & has got everything you need. Eventmie is a Laravel Package. Hence, you can create a brand new website or install it onto an existing Laravel website at your desired URL prefix. Multi-regional, timezones, languages including RTL support. Set default regional settings and use Eventmie anywhere in the world. Fully responsive design, optimized for a mobile-first experience, including iPad, iPad-pro, small screen laptop & large desktops. -
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Customer Relationship Management (CRM)
a powerful tool that helps businesses manage, track, and analyze
... you need in one place. What is CRM Software? CRM (Customer Relationship Management) software is a tool that helps businesses manage interactions with current and potential customers. From tracking leads and automating follow-ups to analyzing customer behavior and sales trends, a CRM system acts as the central hub for your sales, marketing, and customer support teams. -
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Gumroad
Sell stuff and see what sticks
This repository contains the source code for Gumroad’s e-commerce platform, exposing how a modern creator-focused storefront and payments system is assembled. The app models products, variants, subscriptions, and checkout flows, then ties them to fulfillment, licensing, and customer communications. It implements typical marketplace concerns—order management, refunds, discounts, taxes, fraud checks, and analytics—through well-defined services and background jobs. The UI offers product pages... -
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SendGrid C#
The Twilio SendGrid C# API Library
Leverage the email service that customer-first brands trust for reliable inbox delivery at scale. This library allows you to quickly and easily use the Twilio SendGrid Web API v3 via C#. Manage your Twilio SendGrid API Keys by storing them in Environment Variables or in Web. It is a good practice to keep your data and configuration settings separate. This way you can change your Twilio SendGrid API key without changing your code. Also, we strongly advise against storing sensitive data directly... -
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Komiser
Cloud environment inspector
Stay under budget by uncovering hidden costs, monitoring increases in spending, and making impactful changes based on customer recommendations. Komiser CE is a free and Open Source project with the goal to create an open cloud cost optimization project with the support of all major public cloud providers. In the last months, we’ve more than doubled our OSS downloads and expanded our community footprint. This is possible because the tool works solves real problems, and is embraced by end-users... -
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor... -
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Dolibarr ERP - CRM
Open source ERP and CRM web software for business
... for such packages are: Windows, Debian, Ubuntu, Mint, Redhat, Fedora, OpenSuse, Mandriva, Mageia. Other platform can use the generic distribution. This is a modular product, than can be enhanced with tons of external modules (to provide you features not available by default) from https://www.dolistore.com Download Dolibarr ERP - CRM here or sign up for 15-day free trial of the cloud-based application with free updates and support at one of the Cloud providers https://saas.dolibarr.org/">
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Pandora FMS: Flexible Monitoring System
Open Source Monitoring System for performance and availability.
Pandora FMS is an enterprise-ready monitoring solution that provides unparalleled flexibility for IT to address both immediate and unforeseen operational issues, including infrastructure and IT processes. It uniquely enables business and IT to adapt to changing needs through a flexible and rapid approach to IT and business deployment. Pandora FMS consolidates all the needs of modern monitoring (ITOM, APM, BAM) and provides status and performance metrics from different operating systems,... -
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB... -
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Vtiger CRM
An enterprise-class CRM and more!
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite. Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/ -
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uniCenta POS
uniCenta oPOS - dynamically evolving POS project
Keep up-to-date with the latest news - Visit uniCenta's main site https://unicenta.com/about-unicenta-opos/unicenta-news/ uniCenta oPOS v5.0 is the latest community release. Get the latest uniCenta oPOS 5.4.0 https://unicenta.com/download-files/ if you would like to make a contribution and support the project or need business support help. 📢 uniCenta oPOS 5.4.0 in fully integrated with WooCommerce! ✅ Run your website and store with the same data ✅ Support table ordering at your... -
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Chromis POS
Chromis POS, the new evolving face for your point of sale needs
Are you looking for POS software for your outlet? Chromis Pos is a feature rich Point of Sale software. Which will run a variety of hardware, the only requirement is that it must be capable of running Java 11 Chromis Pos seperates the till and backoffice functions into individual applications. The latest version includes a number of new features Chromis pos has a small team of people who are always willing to assist with any issues Features -
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the...