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WO2019061613A1 - 贷款资质筛选方法、装置及计算机可读存储介质 - Google Patents

贷款资质筛选方法、装置及计算机可读存储介质 Download PDF

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Publication number
WO2019061613A1
WO2019061613A1 PCT/CN2017/107423 CN2017107423W WO2019061613A1 WO 2019061613 A1 WO2019061613 A1 WO 2019061613A1 CN 2017107423 W CN2017107423 W CN 2017107423W WO 2019061613 A1 WO2019061613 A1 WO 2019061613A1
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WIPO (PCT)
Prior art keywords
loan
information
screening
qualification
customer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
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PCT/CN2017/107423
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English (en)
French (fr)
Inventor
夏杰
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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Filing date
Publication date
Application filed by Ping An Technology Shenzhen Co Ltd filed Critical Ping An Technology Shenzhen Co Ltd
Publication of WO2019061613A1 publication Critical patent/WO2019061613A1/zh
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/03Credit; Loans; Processing thereof

Definitions

  • the present application relates to the field of loan technology, and in particular, to a loan qualification screening method, apparatus, and computer readable storage medium.
  • the main purpose of the present application is to provide a loan qualification screening method, device and computer readable storage medium, which aim to solve the problem of repeated loan qualification screening, low conversion rate and repayment risk in the prior art.
  • the present application provides a loan qualification screening method, and the loan qualification screening method includes the following steps:
  • the step of determining that the loan review information corresponds to the customer's loan qualification includes:
  • the step of determining whether the loan audit information matches the preset screening information comprises:
  • the reason for the unqualified loan qualification is output, and the text attribute of the unqualified loan qualification is set to read-only.
  • the step of setting the text attribute of the unqualified loan qualification to read-only includes:
  • the identity in the customer corresponding basic information is set to have no loan qualification.
  • the step of comparing the loan audit information with the preset screening information comprises:
  • Determining an attribute of the loan product and determining a plurality of screening information items according to the attribute, wherein the plurality of screening information items include a plurality of mandatory information items and a plurality of optional information items;
  • the reference information of each screening information item is determined, and the reference information is used as the preset screening information.
  • the step of determining whether the loan review information and the preset screening information match comprises:
  • the loan review information corresponds to the customer's loan qualification as a screening to be tracked.
  • the determining the loan review information corresponding to the customer's loan qualification is a step of screening to be tracked, including:
  • the step of determining that the loan review information corresponds to the customer's loan qualification includes:
  • the present application further provides a loan qualification screening apparatus, where the loan qualification screening apparatus includes: a memory, a processor, a communication bus, and a loan qualification screening program stored on the memory;
  • the communication bus is used to implement connection communication between a processor and a memory
  • the processor is configured to execute the loan qualification screening process to implement the following steps:
  • the present application also provides a computer readable storage medium storing one or more programs, the one or more programs being configurable by one or more processors Execute for:
  • the loan qualification screening method and device and the computer readable storage medium of the embodiment compare the loan audit information with the preset screening information by comparing the obtained basic information of the loan application client as the loan review information to determine the loan review. Whether the information and the preset screening information match, when matching, it can be determined that the loan qualification of the customer corresponding to the loan audit information is qualified.
  • the program pre-sets the screening information of each loan product, and compares the basic information of the customer as the loan review information with the preset screening information.
  • the solution indicates The customer information corresponding to the loan review information is in the preset screening information, that is, the loan product corresponding to the customer information exists in the loan product as the preset screening information, and the customer has the qualification for the loan of the loan product. Therefore, it is judged that the customer's loan qualification is qualified, avoiding the screening and auditing of multiple loan qualifications for the same customer for different loan products, saving time and labor costs; and matching customer information with loan products, targeted and capable of improving Service efficiency and loan conversion rate reduce the risk of subsequent repayments.
  • FIG. 1 is a schematic flow chart of a first embodiment of a loan qualification screening method of the present application
  • FIG. 2 is a schematic flow chart of a second embodiment of a loan qualification screening method of the present application.
  • FIG. 3 is a schematic flow chart of a third embodiment of a loan qualification screening method of the present application.
  • FIG. 4 is a schematic flow chart of a fourth embodiment of a loan qualification screening method of the present application.
  • FIG. 5 is a schematic structural diagram of a device in a hardware operating environment involved in a method according to an embodiment of the present application.
  • the application provides a loan qualification screening method.
  • FIG. 1 is a schematic flowchart diagram of a first embodiment of a loan qualification screening method according to the present application.
  • the loan qualification screening method includes:
  • step S10 basic information of the client of the loan application end is obtained, and the basic information is used as loan review information.
  • loan products such as Ping An Hui Hui's easy to wait, car owner loan, excellent mortgage, home mortgage, etc.
  • Different loan products are suitable for different customer needs, such as targeting a specific Loans in the region, or loans for a specific age group. Therefore, when applying for a loan, the client needs to have a screening review of whether the customer has the loan qualification for applying for the loan.
  • the client applies for a loan through the loan application end.
  • the loan application end can be a smart terminal such as a mobile phone or a computer. This application obtains the basic information of the customer at the loan application end, and uses the basic information of the customer as the loan review information to be used as a loan review.
  • the basic information of the information determines whether the customer has the basic conditions for applying for a loan product.
  • the basic information of the customer includes the date of birth, the current city of residence, whether it is a local account, and whether there is a credit record.
  • the customer applying for the loan may be an old customer who has applied for a loan or a credit card before, and the previous application requires customer information, so that the basic information of the customer can be judged by judging whether the customer is an old customer.
  • the previous processing record is extracted, and the basic information of the customer is obtained.
  • the old customer can also obtain the basic information by entering the basic information at the loan application end; when it is judged that the customer is a new customer, the customer can be extracted.
  • the basic information entered on the loan application side, and the basic information of the customer is obtained.
  • Step S20 comparing the loan review information with the preset screening information, and determining whether the loan review information and the preset screening information match.
  • the screening information is pre-set for different loan products, that is, the preset screening information is obtained, and after obtaining the basic information of the customer as the loan review information, the loan review information and the preset screening information are compared, Determine whether the loan review information matches the preset filter information.
  • the preset screening information is the basic information that the loan product needs to meet, such as the age and city suitable for the loan product, and the basic information is used for comparison to determine whether the customer has the qualification for applying for the loan, and the customer who does not apply for the loan qualification is excluded. Avoid taking the time to maintain this customer.
  • Step S30 when the loan review information and the preset screening information match, it is determined that the loan audit information is qualified according to the customer's loan qualification.
  • the loan review information matches the preset screening information
  • the loan review information is within the preset screening information, and the loan product corresponding to the customer basic information exists, thereby determining the customer corresponding to the loan review information.
  • the loan qualification is qualified and the client has the basic qualifications to apply for the loan product.
  • the customer group targeted by the product A is a customer in the Shenzhen area between the ages of 25 and 35
  • the customer group targeted by the product B is a customer in the Guangzhou area between the ages of 30 and 40. Therefore, the basic screening information can be set as product A: Shenzhen area, between 25 and 35 years old; product B: Guangzhou area, between 30 and 40 years old.
  • the basic information is extracted as loan review information, where M is a customer of age 55, N is a 28-year-old customer in Shenzhen, and p is a customer aged 38 in Guangzhou.
  • the area and age of the customers M, N, and P are compared with the preset screening information of the products A and B, respectively, and it is determined that the customer N has the loan qualification for applying for the loan product A, and the customer P has the loan qualification for applying for the loan product B. Therefore, the customer's loan qualification is determined according to the comparison result between the customer's loan review information and the preset screening information.
  • the remark information can also receive the remark information, and according to the remark information received, remark the information corresponding to the loan qualification screening. After confirming that the customer's loan qualification is qualified, after communicating with the customer to clarify the customer's loan intention, the This loan intention is noted as a remark.
  • targeted services can be implemented according to the loan qualification, and at the same time, screening for different loan products can be avoided, resulting in repeated screening work and increased labor costs.
  • the loan qualification screening method of the embodiment includes: obtaining basic information of a customer at the loan application end, and using the basic information as loan review information; comparing the loan review information with preset screening information, and determining the loan review information. And whether the preset screening information matches; when the loan review information and the preset screening information match, the loan review information is determined to be qualified by the customer's loan qualification.
  • the program pre-sets the screening information of each loan product, and compares the basic information of the customer as the loan review information with the preset screening information.
  • the solution indicates The customer information corresponding to the loan review information is in the preset screening information, that is, the loan product corresponding to the customer information exists in the loan product as the preset screening information, and the customer has the qualification for the loan of the loan product. Therefore, it is judged that the customer's loan qualification is qualified, avoiding the screening and auditing of multiple loan qualifications for the same customer for different loan products, saving time and labor costs; and matching customer information with loan products, targeted and capable of improving Service efficiency and loan conversion rate reduce the risk of subsequent repayments.
  • determining loan review information corresponds to the customer's loan qualification. Subsequent steps include:
  • Step S40 Determine a loan product corresponding to the preset screening information that matches the loan review information, and deliver the loan review information to a sales system corresponding to the loan product.
  • preset screening information is set for the various loan products.
  • the loan review information and the preset screening information match, the loan review information needs to be determined. Which loan product's default screening information matches, thereby determining the loan review information corresponding to the customer's loan qualification.
  • the basic information of the customer is: male, 35 years old, currently living in Shenzhen, loan products A1, A2 and A3.
  • the default screening information is: loan product A1, for women, aged between 20 and 40, living In Shenzhen; loan product A2, for men, aged between 30 and 40 years old, living in Shenzhen; loan product A3, age between 25 and 45 years old, regardless of age and place of residence; thus the customer's loan review information Compared with the preset screening information, it can be determined that the customer's loan review information matches the loan products A2 and A3, and the customer can initially determine that the customer has the loan qualifications for applying for products A2 and A3. Thereafter, in order to better provide targeted services to customers, it is necessary to deliver the customer's audit information to the sales system corresponding to the loan product.
  • the customer's loan review information is delivered to the sales systems of products A2 and A3, and the sales personnel of products A2 and A3 perform deep service according to the customer's loan review information.
  • the program can realize targeted services and enhance the customer experience.
  • determining the loan review information and the preset The steps to filter whether the information matches are:
  • Step S50 When the loan review information and the preset screening information do not match, determine that the loan review information corresponds to the customer's loan qualification is unqualified;
  • step S60 the reason for the unqualified loan qualification is output, and the text attribute of the unqualified loan qualification is set to read-only.
  • the loan can be determined.
  • the audit information corresponds to the customer's loan qualification is unqualified, the customer does not have the qualification to apply for any loan, at this time, the reason for the unqualified loan qualification is displayed, so that the customer can explain the unqualified reason according to the displayed reasons when the phone or network inquiry is made.
  • the text attribute of the customer's unqualified loan qualification is set to read-only, and cannot be modified to prevent the customer from being maliciously modified to apply for a loan without the application loan, thereby avoiding the loan.
  • Step S70 setting the identity identifier in the customer corresponding basic information to not have the loan qualification.
  • the current customer does not have the qualification to apply for a loan product
  • the customer if the customer is stored in the customer list, or the customer information is stored in the system, there may be a possibility of screening the customer again, that is, repeated screening occurs. . Therefore, when the customer's loan review information and the preset screening information do not match, the basic information corresponding to the customer is deleted to avoid repeated screening.
  • the customer may apply again, so that the identity in the basic information is set to have no loan qualification, and the identity is an identifier for characterizing the uniqueness of the user, such as an ID number, when receiving the re-application By identification, it can be judged as a customer who does not have the loan qualification, no longer review other information, and speed up the review process.
  • the loan product that may be subsequently launched may be suitable for the customer, that is, the customer may have the qualification to apply for the newly-launched loan product, so that the customer can be set as the customer to be developed, and the basic information is retained.
  • a new loan product it is determined by the identity that it does not have the qualification for the previous loan product, and only judges whether it has the qualification to apply for a new loan product, speeding up the audit and preventing the loss of the customer.
  • the loan review information and the preset are The steps to filter the information before the comparison include:
  • Step S80 determining an attribute of the loan product, and determining a plurality of screening information items according to the attribute, wherein the plurality of screening information items include a plurality of mandatory information items and a plurality of optional information items;
  • Step S90 determining reference information of each screening information item, and using the reference information as preset screening information.
  • the product promoter or developer will enter the attributes of the loan product into the product management system and upload it to the server through the product management system.
  • the server has a total set of all screening information items for various loan products. After receiving the attributes of the loan product, it is determined whether the product attribute exists in the total collection.
  • the filtering information item corresponding to the product attribute is determined.
  • the filtering information item includes the mandatory information item and the optional information item, and the information must be filled in the required information item, and the optional information item can be filled in. You can leave the information blank.
  • gender and region are regarded as mandatory information items, and other such as age, marital status, etc. are optional information items.
  • the reference information of each screening information item needs to be determined, and the reference information is the preset screening information, which is compared with the customer's loan audit information.
  • the reference information may be determined according to the attributes of the loan product.
  • the attribute of the loan product is applicable to a population between 25 and 35 years old
  • the mandatory information item is age
  • the corresponding reference information is 25 to 35 years old.
  • Step S21 Obtain parameter values in all mandatory information items to determine whether the corresponding loan review information is filled in all the required information items.
  • Step S22 When the parameter values are not null, it is determined that all the required information items are filled in the corresponding loan review information;
  • Step S23 Obtain loan review information filled in each mandatory information item, and compare the consistency between the loan audit information and the preset screening information in the corresponding mandatory information item to determine the loan review information. Whether it matches the preset filter information;
  • Step S24 When the parameter value part is a null value, if it is determined that none of the plurality of mandatory information items are filled in the corresponding loan review information, the loan review information corresponds to the customer's loan qualification as a screening to be tracked.
  • the screening information item for the comparison and the corresponding reference information when the basic information of the customer is obtained for matching, it is first determined whether the required information items in the screening information item are filled with the corresponding loan. Review information.
  • the parameter value in the mandatory information item is read by the program script, and it is judged whether the read parameter value is a null value. When the read parameter value is not null, the mandatory information item is filled with the loan review information. .
  • the loan review information is further obtained, and the obtained loan review information and the reference information (ie, the preset screening information) are compared to determine whether the loan review information is Matches the preset filter information.
  • one of the mandatory information items is age, and the preset screening information is between 20 and 40 years old, and when the corresponding loan review information is 50, the loan review information 50 and the preset screening information 20 ⁇ If 40 is not in the range of 20 to 40, it is determined that the loan review information and the preset screening information do not match. Through the matching of the loan review information and the preset screening information, it is determined whether the customer has the qualification to apply for a loan.
  • the parameter value of the mandatory information item is read by the program script, and the parameter value is determined to be a null value, that is, the loan review information is not filled in the required information item, indicating that the loan review information is not filled in the required information item.
  • the item, that is, the mandatory information item is not filled with the corresponding loan review information.
  • Some of the required information items are filled with the loan review information, and the other part is not filled out. It is not possible to judge whether the customer has the loan qualification, so as to determine whether the loan review information corresponds to the customer's loan qualification as a screening to be tracked, in order to further obtain the customer's mandatory information.
  • the information in the item, and thus determining the loan review information corresponding to the customer's loan qualification as a step of screening to be tracked includes:
  • step S25 the loan qualification is determined and displayed to filter the loan area of the customer to be tracked and the subsequent follow-up time.
  • the salesperson in this area can be identified, and the salesperson can contact the customer at the contact time to obtain the necessary basic information of the customer, and determine whether the customer has the loan qualification based on the necessary basic information, thereby obtaining the customer's acquisition. More precise, to prevent customer loss.
  • the above-mentioned storage medium may be a read only memory, a magnetic disk or an optical disk or the like.
  • FIG. 5 is a schematic structural diagram of a device in a hardware operating environment involved in a method according to an embodiment of the present application.
  • the loan qualification screening device in the embodiment of the present application may be a PC, or may be a smart phone, a tablet computer, an e-book reader, and an MP3 (Moving). Picture Experts Group Audio Layer III, motion picture expert compression standard audio layer 3) player, MP4 (Moving Picture Experts Group Audio Layer IV, dynamic video experts compress standard audio layers 3) terminal devices such as players and portable computers.
  • MP3 Motion Picture Experts Group Audio Layer III, motion picture expert compression standard audio layer 3
  • MP4 Moving Picture Experts Group Audio Layer IV, dynamic video experts compress standard audio layers 3 terminal devices such as players and portable computers.
  • the loan qualification screening device may include a processor 1001, such as a CPU, a memory 1005, and a communication bus 1002.
  • the communication bus 1002 is used to implement connection communication between the processor 1001 and the memory 1005.
  • the memory 1005 may be a high speed RAM memory or a stable memory (non-volatile) Memory), such as disk storage.
  • the memory 1005 can also optionally be a storage device independent of the aforementioned processor 1001.
  • the loan qualification screening device may further include a user interface, a network interface, a camera, and an RF (Radio) Frequency, RF) circuits, sensors, audio circuits, WiFi modules, and more.
  • the user interface may include a display, an input unit such as a keyboard, and the optional user interface may also include a standard wired interface, a wireless interface.
  • the network interface can optionally include a standard wired interface or a wireless interface (such as a WI-FI interface).
  • loan qualification screening device structure shown in FIG. 5 does not constitute a limitation on the loan qualification screening device, and may include more or less components than the illustration, or combine some components, or different. Parts layout.
  • an operating system may be included in the memory 1005 as a computer storage medium.
  • the operating system is a program that manages and controls the hardware and software resources of the loan qualification screening device, and supports the operation of the loan qualification screening program and other software and/or programs.
  • the network communication module is used to enable communication between components within the memory 1005 and to communicate with other hardware and software in the loan qualification screening device.
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the reason for the unqualified loan qualification is output, and the text attribute of the unqualified loan qualification is set to read-only.
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the identity in the customer corresponding basic information is set to have no loan qualification.
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • Determining an attribute of the loan product and determining a plurality of screening information items according to the attribute, wherein the plurality of screening information items include a plurality of mandatory information items and a plurality of optional information items;
  • the reference information of each screening information item is determined, and the reference information is used as the preset screening information.
  • step of determining whether the loan review information and the preset screening information match comprises:
  • the loan review information corresponds to the customer's loan qualification as a screening to be tracked.
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the processor 1001 is configured to execute the loan qualification screening program stored in the memory 1005, and implement the following steps:
  • the application provides a computer readable storage medium storing one or more programs, the one or more programs being further executable by one or more processors for:
  • the one or more programs may also be executed by one or more processors for:
  • the one or more programs may also be executed by one or more processors for:
  • the reason for the unqualified loan qualification is output, and the text attribute of the unqualified loan qualification is set to read-only.
  • the one or more programs may also be executed by one or more processors for:
  • the identity in the customer corresponding basic information is set to have no loan qualification.
  • the one or more programs may be executed by one or more processors for:
  • Determining an attribute of the loan product and determining a plurality of screening information items according to the attribute, wherein the plurality of screening information items include a plurality of mandatory information items and a plurality of optional information items;
  • the reference information of each screening information item is determined, and the reference information is used as the preset screening information.
  • step of determining whether the loan review information and the preset screening information match comprises:
  • the loan review information corresponds to the customer's loan qualification as the screening to be tracked further, and the determined loan review information corresponds to After the customer's loan qualification is a step of screening for tracking, the one or more programs may also be executed by one or more processors for:
  • the one or more programs may also be executed by one or more processors for:
  • the technical solution of the present application which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM as described above). , a disk, an optical disk, including a number of instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the methods described in the various embodiments of the present application.
  • a terminal device which may be a mobile phone, a computer, a server, or a network device, etc.

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Abstract

本申请公开一种贷款资质筛选方法、装置及计算机可读存储介质,所述方法包括:获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;将所述贷款审核信息和预设筛选信息比对,判断贷款审核信息和预设筛选信息是否匹配;当贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。本方案通过预设各个贷款产品的筛选信息,当客户的贷款审核信息和预设筛选信息的比对结果一致时,则说明客户的贷款资质合格,具有申请贷款产品的资格。避免了针对不同的贷款产品,进行多次贷款资质的筛选审核,节省了时间成本、人力成本;且客户信息与贷款产品匹配,针对性强,可提高服务效率以及贷款转化率,降低还款风险。

Description

贷款资质筛选方法、装置及计算机可读存储介质
本申请要求于2017年9月30日提交中国专利局、申请号为201710927707.0、发明名称为“贷款资质筛选方法、装置及计算机可读存储介质”的中国专利申请的优先权,其全部内容通过引用结合在申请中。
技术领域
本申请主要涉及贷款技术领域,具体地说,涉及一种贷款资质筛选方法、装置及计算机可读存储介质。
背景技术
目前,市面上的贷款种类繁多,如车贷、房贷等,虽然各种贷款针对不同种类的客户,但对客户贷款资质的初步筛选内容基本一致,如姓名、身份证、手机号、贷款城市等。针对不同的贷款类型通过客户人员进行贷款资质筛选,导致筛选过程重复,增加人力成本,延缓了后续的贷款流程。此外,销售人员在获取客户名单后,并不了解客户信息,盲目拨打客户电话进行销售,但是在拨打的客户电话中,许多客户因为年龄、地区或行业等原因不符合贷款条件,从而使销售人员花费了大量时间在无效沟通上,导致与潜在客户的有效沟通时间减少,服务沟通效率低,贷款转化率低;同时贷款时,客户资料和资质由客服人员人工审核,从而可能因人工审核失误,对不符合贷款条件的客户进行放款,进而导致后续存在还款风险。
发明内容
本申请的主要目的是提供一种贷款资质筛选方法、装置及计算机可读存储介质,旨在解决现有技术中贷款资质筛选重复、转化率低,存在还款风险的问题。
为实现上述目的,本申请提供一种贷款资质筛选方法,所述贷款资质筛选方法包括以下步骤:
获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
优选地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后包括:
确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
优选地,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后包括:
当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
优选地,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后包括:
将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
优选地,所述将所述贷款审核信息和预设筛选信息比对的步骤之前包括:
确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
优选地,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
优选地,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后包括:
确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
优选地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后包括:
跟进接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
此外,为实现上述目的,本申请还提出一种贷款资质筛选装置,所述贷款资质筛选装置包括:存储器、处理器、通信总线以及存储在所述存储器上的贷款资质筛选程序;
所述通信总线用于实现处理器和存储器之间的连接通信;
所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
此外,为实现上述目的,本申请还提供一种计算机可读存储介质,所述计算机可读存储介质存储有一个或者一个以上程序,所述一个或者一个以上程序可被一个或者一个以上的处理器执行以用于:
获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
本实施例的贷款资质筛选方法、装置及计算机可读存储介质,通过将获取的贷款申请端客户的基本信息作为贷款审核信息,将此贷款审核信息和预设筛选信息比对,以判断贷款审核信息和预设筛选信息是否匹配,当匹配时,则可判定此贷款审核信息所对应的客户的贷款资质为合格。本方案通过预先设定各个贷款产品的筛选信息,并将作为贷款审核信息的客户基本信息和此预设筛选信息比对,当贷款审核信息和预设筛选信息的比对结果一致时,则说明此贷款审核信息所对应的客户信息在预设筛选信息内,即作为预设筛选信息的贷款产品中存在与客户信息对应的贷款产品,客户具有对此贷款产品贷款的资格。从而判定客户的贷款资质合格,避免了针对不同的贷款产品,对同一客户进行多次贷款资质的筛选审核,节省了时间成本、人力成本;且客户信息与贷款产品匹配,针对性强,可提高服务效率以及贷款转化率,降低后续还款风险。
附图说明
图1是本申请的贷款资质筛选方法第一实施例的流程示意图;
图2是本申请的贷款资质筛选方法第二实施例的流程示意图;
图3是本申请的贷款资质筛选方法第三实施例的流程示意图;
图4是本申请的贷款资质筛选方法第四实施例的流程示意图;
图5是本申请实施例方法涉及的硬件运行环境的设备结构示意图。
本申请目的的实现、功能特点及优点将结合实施例,参照附图做进一步说明。
具体实施方式
应当理解,此处所描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。
本申请提供一种贷款资质筛选方法。
请参照图1,图1为本申请贷款资质筛选方法第一实施例的流程示意图。在本实施例中,所述贷款资质筛选方法包括:
步骤S10,获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息。
目前,为了适应大众需求,市面上的贷款产品层出不穷,如平安普惠的易再待、车主贷、优房贷、宅e贷等,不同的贷款产品适合于不同的客户需求,如针对某一特定地区的贷款,或针对某一特定年龄段人群的贷款。从而客户在申请贷款时,需要对客户是否具有申请此贷款的贷款资质的筛选审核。客户通过贷款申请端进行贷款申请,此贷款申请端可为手机、电脑等智能终端,本申请通过获取贷款申请端客户的基本信息,将此客户的基本信息作为贷款审核信息,以根据作为贷款审核信息的基本信息确定客户是否具有申请贷款产品的基本条件。其中客户的基本信息包括出生日期、现居住城市、是否为本地户口、是否有信用记录等。可理解地,申请贷款的客户可能为此前有申请过贷款或信用卡的老客户,而此前的此类申请均需要客户信息,从而客户的基本信息可通过判断客户是否为老客户进行获取,当判断出客户为老客户时,提取此前的办理记录,获得客户的基本信息,也可以通过要求此老客户在贷款申请端输入其基本信息进行获取;当判断出客户是新客户时,可通过提取客户在贷款申请端输入的基本信息,而得到客户的基本信息。
步骤S20,将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配。
进一步地,本实施例针对不同的贷款产品预先设置有筛选信息,即预设筛选信息,在获取作为贷款审核信息的客户基本信息后,将此贷款审核信息和预设筛选信息进行比对,以判断贷款审核信息是否和预设筛选信息匹配。预设筛选信息为贷款产品需要满足的基础信息,如贷款产品适合的年龄、城市等,通过基础信息进行比对,判断客户是否有申请贷款的资质,将不具有申请贷款资质的客户进行剔除,避免后续再花时间对此客户进行维护。
步骤S30,当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
更进一步地,当判断出贷款审核信息与预设筛选信息匹配时,则说明贷款审核信息在预设筛选信息范围内,存在与客户基本信息对应的贷款产品,从而判定贷款审核信息所对应客户的贷款资质为合格,客户具有申请贷款产品的基本资格。在一具体实施例中,对于贷款产品A、B,产品A针对的客户群体为25~35岁之间的深圳地区客户,产品B针对的客户群体为30~40岁之间的广州地区客户,从而可设置基本的筛选信息为产品A:深圳地区、25~35岁之间;产品B:广州地区、30~40岁之间。对于M、N和P三个客户,提取其基本信息作为贷款审核信息,其中M为年龄55的客户,N为在深圳年龄28岁的客户,p为在广州年龄38的客户。将客户M、N、P的所在地区和年龄分别与产品A、B的预设筛选信息比对,判定客户N具有申请贷款产品A的贷款资质,客户P具有申请贷款产品B的贷款资质。从而根据客户的贷款审核信息与预设筛选信息的比对结果,确定客户的贷款资质。同时还可接收备注信息,并根据此接收的备注信息对与贷款资质筛选所对应的信息进行备注,如当确认客户的贷款资质为合格后,经过与客户沟通明确客户的贷款意向,则可将此贷款意向作为备注信息进行备注。本实施例可根据贷款资质实现对客户进行针对性的服务,同时避免针对不同贷款产品,进行逐一比对筛选,导致筛选工作重复,增加人力成本。
本实施例的贷款资质筛选方法包括,获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。本方案通过预先设定各个贷款产品的筛选信息,并将作为贷款审核信息的客户基本信息和此预设筛选信息比对,当贷款审核信息和预设筛选信息的比对结果一致时,则说明此贷款审核信息所对应的客户信息在预设筛选信息内,即作为预设筛选信息的贷款产品中存在与客户信息对应的贷款产品,客户具有对此贷款产品贷款的资格。从而判定客户的贷款资质合格,避免了针对不同的贷款产品,对同一客户进行多次贷款资质的筛选审核,节省了时间成本、人力成本;且客户信息与贷款产品匹配,针对性强,可提高服务效率以及贷款转化率,降低后续还款风险。
进一步地,参照图2,基于本申请贷款资质筛选方法的第一实施例,提出本申请贷款资质筛选方法的第二实施例,在本实施例中,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后包括:
步骤S40,确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
可理解地,通常金融服务机构提供的贷款产品种类繁多,本实施例针对此多种贷款产品均设置有预设筛选信息,当贷款审核信息和预设筛选信息匹配时,需要确定贷款审核信息与哪个贷款产品的预设筛选信息匹配,从而确定贷款审核信息对应客户所具有的贷款资质。例如客户的基本信息为:男、35岁、现居住于深圳,贷款产品A1、A2和A3,其预设筛选信息分别为:贷款产品A1,针对女性、年龄在20~40岁之间、居住于深圳;贷款产品A2,针对男性、年龄在30~40岁之间、居住于深圳;贷款产品A3,年龄在25~45岁之间、不限年龄和居住地;从而将客户的贷款审核信息和预设筛选信息比对,可确定客户的贷款审核信息和贷款产品A2、A3匹配,即可初步判定客户具有申请产品A2和A3的贷款资质。此后,为了更好的给客户提供针对性的服务,需要将客户的审核信息下发到与贷款产品对应的销售系统中。如上述例子中将客户的贷款审核信息下发到产品A2和A3的销售系统中,产品A2、A3的销售人员根据客户的贷款审核信息进行深度服务。本方案通过将符合要求的贷款审核信息下发到与贷款产品对应的销售系统中,可实现针对性的服务,提升客户体验。
进一步地,参照图3,基于本申请贷款资质筛选方法的第二实施例,提出本申请贷款资质筛选方法的第三实施例,在本实施例中,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后包括:
步骤S50,当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
步骤S60,输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
可理解地,不是所有客户的贷款审核信息均和预设筛选信息匹配,当判断得出贷款审核信息和预设筛选信息均不匹配,即没有任何一款贷款产品适合客户时,即可判定贷款审核信息对应客户的贷款资质不合格,客户没有资质申请任何贷款,此时需输出贷款资质不合格的理由进行显示,以便客户在进行电话或者网络询问时,人工坐席根据显示的不合格理由进行解释。同时将此客户的不合格贷款资质的文本属性设定为只读,不能对其进行修改,以防止客户在不具有申请贷款的情况下,其贷款资质被恶意修改为可申请贷款,从而避免放款后,存在后续还款的坏账风险。因考虑到客户的贷款审核信息和预设筛选信息均不匹配,没有任何一款贷款产品适合客户,从而在将不合格的贷款资质设定为禁止修改的步骤之后包括:
步骤S70,将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
进一步地,因目前客户没有申请贷款产品的资质,若将此客户存放在客户名单中,或者将此客户信息存储在系统中,可能出现再次对此客户进行筛选比对的可能,即出现重复筛选。从而当客户的贷款审核信息和预设筛选信息不匹配时,将客户对应的基本信息删除,以避免重复筛选。同时考虑到客户可能进行再次申请,从而将其基本信息中的身份标识设定为不具备贷款资质,身份标识为用于表征用户身份唯一性的标识,如身份证号,当接收到再次申请时,通过身份标识即可判定其为不具备贷款资质的客户,不再进行其他信息的审核,加快审核流程。在另一实施例中,可能后续推出的贷款产品会适合此客户,即客户可能具备申请后续新推出的贷款产品的资质,从而可将客户设定为待开发客户,保留其基本信息,在后续推出新的贷款产品时,通过身份标识确定其不具有之前贷款产品的申请资质,只判断其是否具有申请新贷款产品的资质,加快审核的同时防止客户的流失。
进一步地,参照图4,基于本申请贷款资质筛选方法的第三实施例,提出本申请贷款资质筛选方法的第四实施例,在本实施例中,所述将所述贷款审核信息和预设筛选信息比对的步骤之前包括:
步骤S80,确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
步骤S90,确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
进一步地,为了将客户的贷款审核信息和预设筛选信息比对判断,需要预先设定作为比对判断基准的预设筛选信息。具体地,确定各个贷款产品的属性,并根据单个贷款产品的属性设置该贷款产品的多个筛选信息项,其中贷款产品的属性为此贷款产品的适用人群属性,如贷款产品的适用人群是否有性别限制、年龄限制、地区限制等。当贷款产品推出时,产品推广人员或开发人员会将此贷款产品的属性输入到产品管理系统中,通过产品管理系统上传到服务器。服务器中有针对各种贷款产品的所有筛选信息项的总集合,在接收到贷款产品的属性后,确定总集合中是否存在此产品属性。当存在此产品属性时,则确定与此产品属性对应的筛选信息项,筛选信息项包括必选信息项和可选信息项,必选信息项中必需填写信息,可选信息项中可以填写也可以不填写信息。如当贷款产品的属性为适用于深圳地区的女性,则将性别以及地区作为必选信息项,而其他诸如年龄、婚否等作为可选信息项。当确定好必选信息项和可选信息项的筛选信息项之后,需要确定各个筛选信息项的参考信息,此参考信息即为预设筛选信息,以和客户的贷款审核信息比对。其中参考信息可根据贷款产品的属性确定,如当贷款产品的属性为适用于25~35岁之间的人群,则必选信息项为年龄,且对应的参考信息为25~35岁。当获取到客户信息后,将获取的客户信息和参考信息比对,即将贷款审核信息和预设筛选信息比对,以确定客户是否具有申请贷款的资质。
进一步地,在本申请贷款资质筛选方法的另一实施例中,所述步骤S20判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
步骤S21,获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
步骤S22,当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
步骤S23,获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
步骤S24,当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
更进一步地,在确定用于比对的筛选信息项以及对应的参考信息后,当获取到客户的基本信息进行匹配时,先判断筛选信息项中的必选信息项是否均填写有对应的贷款审核信息。通过程序脚本读取必选信息项中的参数值,并判断读取的参数值是否为空值,当读取的参数值不为空值时,则说明必选信息项中填写有贷款审核信息。当必选信息项中均填写有对应的贷款审核信息时,则进一步获取此贷款审核信息,并将获取的贷款审核信息和参考信息(即预设筛选信息)比对,以判断贷款审核信息是否和预设筛选信息匹配。如必选信息项之一为年龄,且其预设筛选信息为20~40岁之间,而当获取其对应填写的贷款审核信息为50,将此贷款审核信息50和预设筛选信息20~40岁之间进行比对,因50不在20~40的范围之内,则判定贷款审核信息和预设筛选信息不匹配。通过此贷款审核信息和预设筛选信息的匹配性,确定客户是否具有申请贷款的资质。而通过程序脚本对必选信息项的参数值读取,确定其参数值为空值,即说明此必选信息项中没有填写贷款审核信息,则说明必选信息项中存在没有填写贷款审核信息的项,即必选信息项中没有均填写有对应的贷款审核信息。一部分必选信息项填写有贷款审核信息,另一部分则没有填写,不能判断客户是否具有贷款资质,从而判定贷款审核信息对应客户的贷款资质为筛选待跟踪,以备后续进一步获取客户的必选信息项中的信息,从而判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后包括:
步骤S25,确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
可理解地,当不是所有的必选信息项中均填写有对应的贷款审核信息时,并不能判定贷款审核信息对应的客户不具有贷款资质,只能说明获取的基本信息不全,导致贷款审核信息不全面,其有可能为具有贷款资质的客户,从而将此类客户的贷款资质为筛选待跟踪,需要经过后续进一步的跟踪确定贷款资质是否合格,而后续的进一步跟踪则需要确定此筛选待跟踪客户所在的贷款区域以及后续跟进时间,此后续跟进时间即为下一次与此客户的联系时间,并对此贷款区域及联系时间进行备注显示,以进行查询监控。根据此贷款区域可确定此区域的销售人员,销售人员则可在联系时间和客户取得联系,以获得客户的必要基本信息,根据此必要基本信息判定此客户是否具有贷款资质,从而使客户的获取更为精准,防止客户流失。
需要说明的是,本领域普通技术人员可以理解实现上述实施例的全部或部分步骤可以通过硬件来完成,也可以通过程序来指令相关的硬件完成,所述的程序可以存储于一种计算机可读存储介质中,上述提到的存储介质可以是只读存储器,磁盘或光盘等。
参照图5,图5是本申请实施例方法涉及的硬件运行环境的设备结构示意图。
本申请实施例贷款资质筛选装置可以是PC,也可以是智能手机、平板电脑、电子书阅读器、MP3(Moving Picture Experts Group Audio Layer III,动态影像专家压缩标准音频层面3)播放器、MP4(Moving Picture Experts Group Audio Layer IV,动态影像专家压缩标准音频层面3)播放器、便携计算机等终端设备。
如图5所示,该贷款资质筛选装置可以包括:处理器1001,例如CPU,存储器1005,通信总线1002。其中,通信总线1002用于实现处理器1001和存储器1005之间的连接通信。存储器1005可以是高速RAM存储器,也可以是稳定的存储器(non-volatile memory),例如磁盘存储器。存储器1005可选的还可以是独立于前述处理器1001的存储装置。
可选地,该贷款资质筛选装置还可以包括用户接口、网络接口、摄像头、RF(Radio Frequency,射频)电路,传感器、音频电路、WiFi模块等等。用户接口可以包括显示屏(Display)、输入单元比如键盘(Keyboard),可选用户接口还可以包括标准的有线接口、无线接口。网络接口可选的可以包括标准的有线接口、无线接口(如WI-FI接口)。
本领域技术人员可以理解,图5中示出的贷款资质筛选装置结构并不构成对贷款资质筛选装置的限定,可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件布置。
如图5所示,作为一种计算机存储介质的存储器1005中可以包括操作系统、网络通信模块以及贷款资质筛选程序。操作系统是管理和控制贷款资质筛选装置硬件和软件资源的程序,支持贷款资质筛选程序以及其它软件和/或程序的运行。网络通信模块用于实现存储器1005内部各组件之间的通信,以及与贷款资质筛选装置中其它硬件和软件之间通信。
在图5所示的贷款资质筛选装置中,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
进一步地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
进一步地,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
进一步地,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
进一步地,所述将所述贷款审核信息和预设筛选信息比对的步骤之前,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
进一步地,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
进一步地,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
进一步地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,处理器1001用于执行存储器1005中存储的贷款资质筛选程序,实现以下步骤:
根据接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
本申请贷款资质筛选装置具体实施方式与上述贷款资质筛选方法各实施例基本相同,在此不再赘述。
本申请提供了一种计算机可读存储介质,所述计算机可读存储介质存储有一个或者一个以上程序,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
进一步地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
进一步地,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
进一步地,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
进一步地,所述将所述贷款审核信息和预设筛选信息比对的步骤之前,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
进一步地,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪进一步地,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
进一步地,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述一个或者一个以上程序还可被一个或者一个以上的处理器执行以用于:
根据接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
本申请计算机可读存储介质具体实施方式与上述贷款资质筛选方法各实施例基本相同,在此不再赘述。
还需要说明的是,在本文中,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者装置不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者装置所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括该要素的过程、方法、物品或者装置中还存在另外的相同要素。
上述本申请实施例序号仅仅为了描述,不代表实施例的优劣。
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现,当然也可以通过硬件,但很多情况下前者是更佳的实施方式。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品存储在如上所述的一个存储介质(如ROM/RAM、磁碟、光盘)中,包括若干指令用以使得一台终端设备(可以是手机,计算机,服务器,或者网络设备等)执行本申请各个实施例所述的方法。
以上所述仅为本申请的优选实施例,并非因此限制本申请的专利范围,凡是在本申请的构思下,利用本申请说明书及附图内容所作的等效结构变换,或直接/间接运用在其他相关的技术领域均包括在本申请的专利保护范围内。

Claims (24)

  1. 一种贷款资质筛选方法,其特征在于,所述贷款资质筛选方法包括以下步骤:
    获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
    将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
    当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
  2. 如权利要求1所述的贷款资质筛选方法,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后包括:
    确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
  3. 如权利要求1所述的贷款资质筛选方法,其特征在于,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后包括:
    当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
    输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
  4. 如权利要求3所述的贷款资质筛选方法,其特征在于,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后包括:
    将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
  5. 如权利要求1所述的贷款资质筛选方法,其特征在于,所述将所述贷款审核信息和预设筛选信息比对的步骤之前包括:
    确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
    确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
  6. 如权利要求5所述的贷款资质筛选方法,其特征在于,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
    获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
    当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
    获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
    当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
  7. 如权利要求6所述的贷款资质筛选方法,其特征在于,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后包括:
    确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
  8. 如权利要求1所述的贷款资质筛选方法,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后包括:
    根据接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
  9. 一种贷款资质筛选装置,其特征在于,所述贷款资质筛选装置包括:存储器、处理器、通信总线以及存储在所述存储器上的贷款资质筛选程序;
    所述通信总线用于实现处理器和存储器之间的连接通信;
    所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
    将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
    当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
  10. 如权利要求9所述的贷款资质筛选装置,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
  11. 如权利要求9所述的贷款资质筛选装置,其特征在于,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
    输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
  12. 如权利要求11所述的贷款资质筛选装置,其特征在于,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
  13. 如权利要求9所述的贷款资质筛选装置,其特征在于,所述将所述贷款审核信息和预设筛选信息比对的步骤之前,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
    确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
  14. 如权利要求13所述的贷款资质筛选装置,其特征在于,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
    获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
    当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
    获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
    当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
  15. 如权利要求14所述的贷款资质筛选装置,其特征在于,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
  16. 如权利要求9所述的贷款资质筛选装置,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述处理器用于执行所述贷款资质筛选程序,以实现以下步骤:
    根据接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
  17. 一种计算机可读存储介质,其特征在于,所述计算机可读存储介质上存储有贷款资质筛选程序,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    获取贷款申请端客户的基本信息,并将所述基本信息作为贷款审核信息;
    将所述贷款审核信息和预设筛选信息比对,判断所述贷款审核信息和预设筛选信息是否匹配;
    当所述贷款审核信息和预设筛选信息匹配时,判定贷款审核信息对应客户的贷款资质合格。
  18. 如权利要求17所述的计算机可读存储介质,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    确定与所述贷款审核信息匹配的预设筛选信息所对应的贷款产品,并将所述贷款审核信息下发到与所述贷款产品对应的销售系统。
  19. 如权利要求17所述的计算机可读存储介质,其特征在于,所述判断所述贷款审核信息与预设筛选信息是否匹配的步骤之后,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    当所述贷款审核信息和预设筛选信息不匹配时,判定贷款审核信息对应客户的贷款资质不合格;
    输出贷款资质不合格的理由,并将所述不合格的贷款资质的文本属性设定为只读。
  20. 如权利要求19所述的计算机可读存储介质,其特征在于,所述将所述不合格的贷款资质的文本属性设定为只读的步骤之后,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    将所述客户对应基本信息中的身份标识设定为不具备贷款资质。
  21. 如权利要求17所述的计算机可读存储介质,其特征在于,所述将所述贷款审核信息和预设筛选信息比对的步骤之前,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    确定贷款产品的属性,并根据所述属性确定多个筛选信息项,其中多个筛选信息项包括多个必选信息项和多个可选信息项;
    确定各个筛选信息项的参考信息,并将所述参考信息作为预设筛选信息。
  22. 如权利要求21所述的计算机可读存储介质,其特征在于,所述判断所述贷款审核信息和预设筛选信息是否匹配的步骤包括:
    获取所有必选信息项中的参数值,以判断所有必选信息项中是否均填写对应贷款审核信息;
    当所述参数值均不为空值时,判定所有必选信息项中均填写对应贷款审核信息;
    获取各个必选信息项中所填写的贷款审核信息,并将所述贷款审核信息和对应必选信息项中的预设筛选信息的一致性进行比对,以判断所述贷款审核信息是否和预设筛选信息匹配;
    当所述参数值部分为空值时,判定多个必选信息项中没有均填写对应贷款审核信息时,贷款审核信息对应客户的贷款资质为筛选待跟踪。
  23. 如权利要求22所述的计算机可读存储介质,其特征在于,所述判定贷款审核信息对应客户的贷款资质为筛选待跟踪的步骤之后,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    确定并显示贷款资质为筛选待跟踪的客户所在贷款区域以及后续跟进时间。
  24. 如权利要求17所述的计算机可读存储介质,其特征在于,所述判定贷款审核信息对应客户的贷款资质合格的步骤之后,所述贷款资质筛选程序被处理器执行,以实现以下步骤:
    根据接收的备注信息,对与贷款资质筛选所对应的信息进行备注。
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