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TWM665609U - Account Information Query System - Google Patents

Account Information Query System Download PDF

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Publication number
TWM665609U
TWM665609U TW113211516U TW113211516U TWM665609U TW M665609 U TWM665609 U TW M665609U TW 113211516 U TW113211516 U TW 113211516U TW 113211516 U TW113211516 U TW 113211516U TW M665609 U TWM665609 U TW M665609U
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Taiwan
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account
account information
bank server
user device
information
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TW113211516U
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Chinese (zh)
Inventor
吳冠青
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臺灣銀行股份有限公司
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Priority to TW113211516U priority Critical patent/TWM665609U/en
Publication of TWM665609U publication Critical patent/TWM665609U/en

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Abstract

一種帳戶資訊查詢系統,包含一銀行伺服器及一使用者裝置。銀行伺服器儲存多筆客戶資料,每一客戶資料具有一客戶身分資訊及一帳戶資訊,帳戶資訊具有一帳號訊息及一對應帳號訊息的密碼訊息。使用者裝置能與銀行伺服器連線通訊。其中,使用者裝置接收一個人身分資訊,並傳送一包括個人身分資訊的帳戶資訊查詢請求至銀行伺服器。銀行伺服器搜尋客戶身分資訊對應於個人身分資訊的客戶資料,並將搜尋結果相符之客戶資料的帳戶資訊以細胞廣播、應用程式推播、通訊程式訊息發送的至少一種方式,藉由一帳戶資訊查詢回覆傳送至使用者裝置。An account information inquiry system includes a bank server and a user device. The bank server stores a plurality of customer data, each of which has a customer identity information and an account information, and the account information has an account message and a password message corresponding to the account message. The user device can communicate with the bank server online. The user device receives a personal identity information and sends an account information inquiry request including the personal identity information to the bank server. The bank server searches for customer data corresponding to the personal identity information of the customer identity information, and transmits the account information of the customer data matching the search result to the user device through an account information query reply in at least one of cellular broadcast, application push, and communication program message sending.

Description

帳戶資訊查詢系統Account Information Query System

本新型是有關於一種查詢系統,特別是指一種帳戶資訊查詢系統。The present invention relates to an inquiry system, in particular to an account information inquiry system.

銀行客戶在透過個人電子裝置連線至銀行伺服器進行各項金融事務的帳戶登入程序時,有時會發生忘記帳戶名稱、帳戶密碼等帳戶資訊的狀況,因而無法順利完成帳戶登入程序。為解決上述狀況,銀行客戶可以透過個人電子裝置連線至銀行伺服器進行查詢作業,藉以取得正確的帳戶資訊。然而,目前銀行伺服器通常是以簡訊、電子郵件等方式提供帳戶資訊的查詢回覆,簡訊回覆需要耗費額外的電信費用,電子郵件則可能發生未順利發送信件至指定信箱的情況,因而影響銀行客戶的作業進行。When bank customers connect to bank servers through personal electronic devices to log in to their accounts for various financial transactions, they may forget their account information such as account name and password, and thus fail to complete the account login process. To solve the above situation, bank customers can connect to bank servers through personal electronic devices to query and obtain correct account information. However, currently bank servers usually provide account information query responses in the form of text messages, emails, etc., and text message replies require additional telecommunications charges, and emails may fail to send emails to the designated mailboxes, thus affecting bank customers' operations.

因此,本新型之其中一目的,即在提供一種能解決前述問題的帳戶資訊查詢系統。Therefore, one of the purposes of the present invention is to provide an account information inquiry system that can solve the above-mentioned problems.

於是,本新型帳戶資訊查詢系統在一些實施態樣中,包含一銀行伺服器及一使用者裝置。該銀行伺服器儲存多筆客戶資料,每一客戶資料具有一客戶身分資訊及一帳戶資訊,各該帳戶資訊具有一帳號訊息及一對應該帳號訊息的密碼訊息。該使用者裝置能與該銀行伺服器連線通訊。其中,該使用者裝置接收一個人身分資訊,並傳送一包括該個人身分資訊的帳戶資訊查詢請求至該銀行伺服器。該銀行伺服器搜尋該客戶身分資訊對應於該個人身分資訊的該客戶資料,並將搜尋結果相符之該客戶資料的該帳戶資訊以細胞廣播、應用程式推播、通訊程式訊息發送的至少一種方式,藉由一帳戶資訊查詢回覆傳送至該使用者裝置。Therefore, in some implementations, the novel account information query system includes a bank server and a user device. The bank server stores multiple customer data, each of which has a customer identity information and an account information, and each of the account information has an account message and a password message corresponding to the account message. The user device can communicate with the bank server online. The user device receives a personal identity information and sends an account information query request including the personal identity information to the bank server. The bank server searches for the customer data corresponding to the personal identity information of the customer identity information, and transmits the account information of the customer data matching the search result to the user device via an account information query reply in at least one of cellular broadcast, application push, and communication program message sending.

在一些實施態樣中,該使用者裝置接收該帳戶資訊查詢回覆後,還接收一對應該帳戶資訊的帳戶登入資料,並連線至該銀行伺服器藉由該帳戶登入資料執行一帳戶登入程序。In some implementations, after receiving the account information query response, the user device also receives account login data corresponding to the account information, and connects to the bank server to perform an account login procedure using the account login data.

在一些實施態樣中,該帳戶登入程序是相關於銀行貸款業務的程序。In some implementations, the account login process is a process related to bank loan business.

本新型至少具有以下功效:在該使用者裝置傳送該帳戶資訊查詢請求至該銀行伺服器後,該銀行伺服器能以細胞廣播、應用程式推播、通訊程式訊息發送的至少一種方式,將搜尋結果相符的該帳戶資訊回傳該使用者裝置,如此不僅能確保銀行客戶會確實收到該帳戶資訊,並且也能節約傳送帳戶資訊所需花費的成本。The present invention has at least the following effects: after the user device transmits the account information query request to the bank server, the bank server can return the account information matching the search result to the user device in at least one of cellular broadcast, application push, and communication program message sending, so that not only can it be ensured that the bank customer will actually receive the account information, but also the cost of transmitting the account information can be saved.

參閱圖1與圖2,為本新型帳戶資訊查詢系統100的一實施例。該帳戶資訊查詢系統100可供使用者進行個人的帳戶資訊查詢,於本實施例是以包含一銀行伺服器1及一使用者裝置2為例進行說明。1 and 2 show an embodiment of the novel account information inquiry system 100. The account information inquiry system 100 allows a user to inquire about personal account information. In this embodiment, a bank server 1 and a user device 2 are used as an example for explanation.

該銀行伺服器1例如是由銀行機構所建置的伺服器系統,可由一或多台伺服器主機來實現。該銀行伺服器1儲存多筆客戶資料,每一客戶資料具有一客戶身分資訊及一帳戶資訊,各該帳戶資訊具有一帳號訊息及一對應該帳號訊息的密碼訊息。舉例來說,各該客戶身分資訊例如具有姓名、身分證字號、出生年月日等個人訊息,各該帳號訊息、各該密碼訊息則可以分別是由使用者自行設定的帳戶名稱及用於執行帳戶登入程序的特定密碼。The bank server 1 is, for example, a server system built by a bank institution, and can be implemented by one or more server hosts. The bank server 1 stores multiple customer data, each of which has a customer identity information and an account information, and each of the account information has an account message and a password message corresponding to the account message. For example, each of the customer identity information has personal information such as name, ID number, date of birth, etc., and each of the account messages and each of the password messages can be an account name set by the user and a specific password used to execute the account login procedure.

該使用者裝置2例如是由銀行客戶(使用者)所持有的行動電話、平板電腦、筆記型電腦、桌上型電腦等電子裝置,能與該銀行伺服器1連線通訊,以供銀行客戶連線至該銀行伺服器1進行各項金融事務之辦理。The user device 2 is, for example, an electronic device such as a mobile phone, tablet computer, laptop computer, desktop computer, etc. held by a bank customer (user), which can communicate with the bank server 1 so that the bank customer can connect to the bank server 1 to handle various financial transactions.

續參閱圖1及圖2,以下說明該帳戶資訊查詢系統100的運行流程。Continuing to refer to FIG. 1 and FIG. 2 , the operation process of the account information query system 100 is described below.

於步驟S01~S02,當銀行客戶欲使用該使用者裝置2連線至該銀行伺服器1辦理金融事務但忘記其帳戶資訊時,可以操作該使用者裝置2輸入其個人身分資訊 (例如身分證字號)而使該使用者裝置2接收該個人身分資訊(步驟S01),並由該使用者裝置2傳送一包括該個人身分資訊的帳戶資訊查詢請求至該銀行伺服器1(步驟S02)。In steps S01-S02, when a bank customer wants to use the user device 2 to connect to the bank server 1 to handle financial transactions but forgets his account information, he can operate the user device 2 to input his personal identity information (such as ID number) so that the user device 2 receives the personal identity information (step S01), and the user device 2 sends an account information query request including the personal identity information to the bank server 1 (step S02).

於步驟S03~S04,該銀行伺服器1會搜尋該客戶身分資訊對應於該個人身分資訊的該客戶資料 (步驟S03),並將搜尋結果相符之該客戶資料所對應的該帳戶資訊以細胞廣播(cell broadcast)、應用程式推播(push notification)、即時通訊程式訊息發送(instant messaging)的至少一種方式,藉由一帳戶資訊查詢回覆傳送至該使用者裝置2(步驟S04)。如此,銀行客戶就可從該使用者裝置2得知所需的該帳戶資訊。在上述傳送該帳戶資訊查詢回覆的過程中,由於是採用細胞廣播、應用程式推播或通訊程式訊息等方式來進行,因而不需支付如簡訊傳送的額外費用而有助於成本的節約,並且也能實現確實有效的訊息傳遞。In steps S03-S04, the bank server 1 searches for the customer data corresponding to the personal identity information of the customer identity information (step S03), and transmits the account information corresponding to the customer data matching the search result to the user device 2 via an account information query reply in at least one of cell broadcast, application push notification, and instant messaging (step S04). In this way, the bank customer can obtain the required account information from the user device 2. In the process of sending the account information inquiry reply, since it is carried out by means of cellular broadcast, application push or communication program message, there is no need to pay additional fees such as SMS sending, which helps to save costs and can also achieve effective message delivery.

於步驟S05,在接收該帳戶資訊查詢回覆後,銀行客戶就能依據其查詢所獲知的帳戶資訊,讓該使用者裝置2接收對應該帳戶資訊的帳戶登入資料,並連線至該銀行伺服器1藉由該帳戶登入資料執行一帳戶登入程序,該帳戶登入程序例如是相關於銀行貸款業務的程序但不以此為限。如此,銀行客戶就能在獲得其帳戶資訊後繼續辦理所需的金融事務。In step S05, after receiving the account information inquiry response, the bank customer can, based on the account information obtained from the inquiry, allow the user device 2 to receive the account login data corresponding to the account information, and connect to the bank server 1 to execute an account login procedure using the account login data. The account login procedure is, for example, a procedure related to bank loan business but is not limited thereto. In this way, the bank customer can continue to handle the required financial affairs after obtaining his account information.

綜合前述說明,藉由本新型帳戶資訊查詢系統100的系統配置,在該使用者裝置2傳送該帳戶資訊查詢請求至該銀行伺服器1後,該銀行伺服器1能以細胞廣播、應用程式推播、通訊程式訊息發送的至少一種方式,將搜尋結果相符的該帳戶資訊回傳該使用者裝置2,如此不僅能確保銀行客戶能夠確實收到該帳戶資訊,並且也能節約傳送帳戶資訊所需花費的成本,故確實能達成本新型的目的。In summary, through the system configuration of the novel account information query system 100, after the user device 2 transmits the account information query request to the bank server 1, the bank server 1 can return the account information matching the search result to the user device 2 in at least one manner of cellular broadcast, application push, and communication program message sending. This not only ensures that the bank customer can actually receive the account information, but also saves the cost of transmitting the account information, so the purpose of the novel system can be achieved.

惟以上所述者,僅為本新型之實施例而已,當不能以此限定本新型實施之範圍,凡是依本新型申請專利範圍及專利說明書內容所作之簡單的等效變化與修飾,皆仍屬本新型專利涵蓋之範圍內。However, the above is only an example of the implementation of the present invention, and it cannot be used to limit the scope of the implementation of the present invention. All simple equivalent changes and modifications made according to the scope of the patent application of the present invention and the content of the patent specification are still within the scope of the present patent.

100:帳戶資訊查詢系統 1:銀行伺服器 2:使用者裝置 S01~S05:步驟 100: Account information inquiry system 1: Bank server 2: User device S01~S05: Steps

本新型之其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是一系統圖,說明本新型帳戶資訊查詢系統的一實施例;及 圖2是該帳戶資訊查詢系統的運行流程圖。 Other features and functions of the present invention will be clearly presented in the implementation method of the reference drawings, in which: Figure 1 is a system diagram illustrating an implementation example of the present account information query system; and Figure 2 is an operation flow chart of the account information query system.

100:帳戶資訊查詢系統 100:Account information inquiry system

1:銀行伺服器 1: Bank server

2:使用者裝置 2: User device

Claims (3)

一種帳戶資訊查詢系統,包含: 一銀行伺服器,儲存多筆客戶資料,每一客戶資料具有一客戶身分資訊及一帳戶資訊,各該帳戶資訊具有一帳號訊息及一對應該帳號訊息的密碼訊息;及 一使用者裝置,能與該銀行伺服器連線通訊, 其中,該使用者裝置接收一個人身分資訊,並傳送一包括該個人身分資訊的帳戶資訊查詢請求至該銀行伺服器, 該銀行伺服器搜尋該客戶身分資訊對應於該個人身分資訊的該客戶資料,並將搜尋結果相符之該客戶資料的該帳戶資訊以細胞廣播、應用程式推播、通訊程式訊息發送的至少一種方式,藉由一帳戶資訊查詢回覆傳送至該使用者裝置。 An account information inquiry system comprises: A bank server storing a plurality of customer data, each customer data having a customer identity information and an account information, each account information having an account message and a password message corresponding to the account message; and A user device capable of connecting and communicating with the bank server, wherein the user device receives a personal identity information and transmits an account information inquiry request including the personal identity information to the bank server, The bank server searches for the customer data corresponding to the personal identity information of the customer identity information, and transmits the account information of the customer data matching the search result to the user device via an account information query response in at least one of cellular broadcast, application push, and communication program message sending. 如請求項1所述之帳戶資訊查詢系統,其中,該使用者裝置接收該帳戶資訊查詢回覆後,還接收一對應該帳戶資訊的帳戶登入資料,並連線至該銀行伺服器藉由該帳戶登入資料執行一帳戶登入程序。The account information inquiry system as described in claim 1, wherein after the user device receives the account information inquiry response, it also receives account login data corresponding to the account information, and connects to the bank server to execute an account login procedure using the account login data. 如請求項2所述之帳戶資訊查詢系統,其中,該帳戶登入程序是相關於銀行貸款業務的程序。An account information inquiry system as described in claim 2, wherein the account login procedure is a procedure related to bank loan business.
TW113211516U 2024-10-23 2024-10-23 Account Information Query System TWM665609U (en)

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