TWI887749B - Method and apparatus for processing address - Google Patents

Abstract

The present invention relates to an address processing method of a service server, which includes the following steps: obtaining a raw address information set from a user's terminal, the raw address information set being input into at least two input fields having different hierarchical information; merging the address information included in the raw address information set; obtaining refined address information based on the merged address information; and providing the refined address information.

Description

Address processing method and device

The embodiments of this specification relate to an address processing method and device.

With the popularization of Internet use, the e-commerce market is expanding. In particular, with the spread of infectious diseases, the proportion of going to offline stores to buy goods is decreasing, while the proportion of purchasing goods through e-commerce using computers or smartphones is rapidly increasing.

E-commerce companies provide services to deliver products purchased by users through e-commerce to the delivery destination specified by users. The delivery service can be implemented by the e-commerce company itself or entrusted to a delivery company. When entrusting a delivery company to perform delivery, it is necessary to provide the location information of the delivery destination and the information of the delivered products to the delivery system of the delivery company. However, if there is a separate address format required by the delivery system, problems may arise.

The address information obtained by e-commerce enterprises from users through e-commerce applications, etc. may be information directly input by users in text form, which may include misspelled or duplicated items, omit items required for delivery or include multiple items unnecessarily, and may include languages or special characters that are not processed in the delivery system. If the address information that does not conform to the format required by the delivery system is transmitted to the delivery system as raw address information obtained from users, the delivery system is in a state where delivery cannot be performed because the address cannot be recognized, and the order needs to be canceled and the user needs to be requested to re-enter the address, which will have a negative impact on the customer experience. Therefore, there is a need for an address processing method and device that can refine the raw address information obtained from users in the form required by the delivery system.

The prior literature of the address processing method as described above is the Korean Patent Gazette No. 10-2009-0012639.

[The problem the invention is trying to solve]

The embodiments of this specification are proposed to solve the above-mentioned problems. The purpose is to obtain and merge a set of raw address information input into at least two input fields from the user's terminal, obtain and provide refined address information based on the merged address information, thereby improving customer experience and increasing the accuracy and efficiency of delivery. [Technical means to solve the problem]

In order to achieve the above-mentioned subject, the address processing method of the service server of one embodiment of the present specification is characterized in that it includes the following steps: obtaining a raw address information set from a user's terminal, wherein the raw address information set is input into at least two input fields having different hierarchical information; merging the address information included in the above-mentioned raw address information set; obtaining refined address information based on the merged above-mentioned address information; and providing the above-mentioned refined address information.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the step of obtaining the refined above-mentioned address information includes the following steps: transmitting the merged above-mentioned address information to the server related to address processing; and obtaining refined address information from the above-mentioned server related to address processing, and the refined address information corresponds to the merged above-mentioned address information.

According to one embodiment, the address processing method of the service server is characterized in that the step of providing the refined address information includes the following steps: providing the refined address information to at least one of the user's terminal and the delivery-related server.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the above-mentioned at least two input fields include a first input field, the address information input into the first input field of the above-mentioned at least two input fields is input based on the recommendation information and the selection input of the above-mentioned user corresponding to the above-mentioned recommendation information, and the address information input into other input fields of the above-mentioned at least two input fields except the above-mentioned first input field is input based on the text input of the above-mentioned user.

According to one embodiment, the address processing method of the service server is characterized in that the step of obtaining the raw address information set further includes the following steps: confirming whether the address information entered into the first input field based on the user's selection input meets the conditions; and when the conditions are not met, providing a second input field for entering additional address information; the raw address information set further includes the additional address information entered into the second input field.

According to one embodiment, the address processing method of the service server is characterized in that the at least two input fields further include an input field for inputting a delivery reminder to the delivery person.

According to one embodiment, the address processing method of the service server is characterized in that the address processing method of the service server further includes the following steps: generating an invoice address provided to the delivery person based on the merged address information.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the items included in the above-mentioned raw address information set respectively correspond to a hierarchy, and the above-mentioned hierarchy has a level related to the address of the above-mentioned item, and the refined above-mentioned address information is obtained in the following manner: removing duplicate items and items corresponding to the hierarchy having a level lower than the baseline level from the items included in the above-mentioned raw address information set.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the items included in the refined address information respectively correspond to a hierarchy, and the above-mentioned hierarchy has a level related to the address of the above-mentioned item. The address processing method of the above-mentioned service server further includes the following steps: confirming the item with the lowest level among the items included in the refined address information; and when the level of the hierarchy corresponding to the above-mentioned item with the lowest level is higher than the baseline level, requesting the terminal of the above-mentioned user to input an additional address.

According to one embodiment, the address processing method of the service server is characterized in that the step of obtaining the raw address information set further includes the following steps: obtaining the language setting information of the user's terminal related to the raw address information set; confirming whether the language setting information meets the language conditions of the server related to delivery; and when the language conditions are not met, confirming the conversion information of the raw address information set corresponding to the language conditions.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the address processing method of the above-mentioned service server further includes the following steps: confirming whether the above-mentioned raw address information set can be delivered; and when it is confirmed that the above-mentioned raw address information set cannot be delivered, providing information related to the inability to deliver to the terminal of the above-mentioned user.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the step of confirming whether the above-mentioned delivery can be carried out includes the following steps: based on at least one of the addresses and keywords included in the above-mentioned raw address information set, confirm whether the above-mentioned raw address information set corresponds to a list related to the area where delivery cannot be carried out.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the address processing method of the above-mentioned service server further includes the following steps: confirming the first address that can be delivered in the above-mentioned list related to the area where delivery is not possible; and based on the confirmation of the above-mentioned first address, updating the above-mentioned list related to the area where delivery is not possible; the above-mentioned first address is confirmed based on the historical information of the above-mentioned first address of other users.

According to one embodiment, the address processing method of the service server is characterized in that the information related to the failure to deliver includes the reason for the failure to deliver and the information of the nearest deliverable area.

According to one embodiment, the address processing method of the above-mentioned service server is characterized in that the step of confirming whether the above-mentioned delivery can be carried out further includes the following steps: confirming whether the above-mentioned unprocessed address information set corresponds to the exception area set based on the delivery fee; the address processing method of the above-mentioned service server further includes the following steps: when the above-mentioned unprocessed address information set corresponds to the above-mentioned exception area, the expected delivery time will be further increased by 1 day; and providing the information of the increased expected delivery time to the terminal of the above-mentioned user.

The feature of the service server for processing addresses in one embodiment of the present specification is that it includes: a transceiver that transmits and receives information with other devices; and a processor that controls the above-mentioned transceiver, obtains a set of raw address information input into at least two input fields with different hierarchical information from a user's terminal, merges the address information included in the above-mentioned raw address information set, obtains refined address information based on the merged above-mentioned address information, and provides the above-mentioned refined address information.

The non-temporary computer-readable storage medium of one embodiment of the present specification is characterized in that it includes a medium configured to store computer-readable commands, and when the computer-readable commands are executed by a processor, the processor implements an address processing method of a service server, the method comprising the following steps: obtaining a raw address information set from a user's terminal, the raw address information set being input into at least two input fields having different hierarchical information; merging the address information included in the raw address information set; obtaining refined address information based on the merged address information; and providing the refined address information. [Effect of the invention]

In the case where the address format required by the delivery system to which the address information must be transmitted for delivery is quite limited, the refinement of the address information of the embodiment of this specification is more advantageous. If the unrefined raw address information is transmitted to such a delivery system, the delivery system will be unable to recognize the address and thus cannot deliver the item. The order needs to be canceled and the user needs to be asked to re-enter the address, which will have a very negative impact on the customer experience. Ultimately, providing the refined address information as described above can improve the customer experience, the accuracy and efficiency of delivery.

Furthermore, according to one embodiment of the present specification, the service server can provide the delivery system with address information refined in the format required by the delivery system, and at the same time transmit the address information entered by the user as the invoice address intact to the delivery person, so that the delivery person can confirm the address information more accurately.

Furthermore, according to one embodiment of the present specification, the service server can manage a list of regions that cannot be delivered due to various reasons based on the addresses or keywords included in the address information obtained from the user, and prevent delivery to the regions included in the list in advance.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

When describing the embodiments, the description of the technical contents that are well known in the technical field to which the present invention belongs and are not directly related to the present invention is omitted. The reason is that the main purpose of the present invention is clearly conveyed by omitting unnecessary descriptions to avoid confusion of the main purpose of the present invention.

For the same reason, some components are exaggerated, omitted or schematically shown in the attached drawings. Also, the size of each component does not completely reflect the actual size. Also, the size of each component does not completely reflect the actual size. The same reference symbols are given to the same or corresponding components in each drawing.

If the accompanying drawings and the embodiments described in detail below are referred to, the advantages and features of the present invention and the methods for implementing the same can be clearly understood. However, the present invention is not limited to the embodiments disclosed below, and can also be implemented in various different forms. The embodiments are provided only to fully disclose the present invention and fully inform the scope of the invention to those with common knowledge in the technical field to which the present invention belongs. The present invention is only defined by the scope of the patent application. Throughout the specification, the same reference symbols refer to the same constituent elements.

At this point, it should be understood that the combination of each block of the process flow chart and the flow chart can be implemented by computer program instructions. Such computer program instructions can be loaded on a processor of a general-purpose computer, a special-purpose computer or other programmable data processing device, so that such instructions implemented by the processor of the computer or other programmable data processing device will produce a method for implementing the functions described in the blocks of the flow chart. In order to implement the functions in a specific manner, such computer program instructions can be stored in a computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing device, and the instructions stored in the computer-usable or computer-readable memory can also produce a manufactured item containing the following instruction method, which implements the functions described in the blocks of the flow chart. Computer program instructions can also be loaded on a computer or other programmable data processing device, so that a series of action steps are executed on the computer or other programmable data processing device to generate a process executed by the computer, thereby implementing the instructions of the computer or other programmable data processing device can also provide steps for executing the functions described in the blocks of the flowchart.

Furthermore, each block may represent a module, a segment, or a portion of code that includes one or more executable instructions for performing a specific logical function. Furthermore, it should be noted that in some alternative embodiments, the functions mentioned in the blocks may not be generated in order. For example, two blocks shown in succession may be implemented simultaneously, or may occasionally be implemented in the opposite order according to the corresponding functions.

At this time, the term "part" used in this embodiment refers to software, or hardware components such as FPGA (field-programmable gate array) or ASIC (application specific integrated circuit), and the "part" performs certain functions. However, the "part" is not limited to hardware or software. The "part" can be configured as a storage medium located in an addressable manner, or it can be configured as a processor that reproduces more than one. Therefore, as an example, the "part" includes components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, procedures, subroutines, code fragments, drivers, firmware, microcode, circuits, data, databases, data structures, tables, arrays, and variables. The functions provided by the components and parts can be combined into a smaller number of components and parts, or can be further separated into other components and parts. Furthermore, the components and parts can also be implemented in the form of one or more CPUs (central processing units) in the playback device or secure multimedia card.

FIG. 1 is a diagram schematically showing the structure of an address processing system according to an embodiment of the present invention.

1 , the address processing system of the embodiment of the present invention may include a user terminal 110, a service server 120, an address processing server 130, and a distribution server 140.

The user terminal 110 may be a terminal owned by the user, and the user may use the user terminal 110 to exchange information with the service server 120. An application program released by the service server 120 providing e-commerce and delivery related services may be installed in the user terminal 110. The user may exchange information with the service server 120 by executing the application program installed in the user terminal 110, and utilize the e-commerce service provided by the service server to purchase the desired goods and receive delivery. The user terminal 110 may be a mobile device such as a smart phone or a tablet PC (Tablet Personal Computer) or a stationary device such as a desktop PC (Desktop PC). As long as it is a machine that can be set up and run e-commerce or delivery business related applications, it can be used as the user terminal 110 without restriction.

The service server 120 can communicate with the user terminal 110 and provide the user terminal 110 with information about e-commerce and delivery. In one embodiment, the service server 120 can use its own delivery service or the delivery service of other delivery companies to deliver the products purchased by the customer through e-commerce to the delivery address entered by the customer. The service server 120 can obtain processed or refined address information based on the raw address information directly entered by the customer, and can provide the refined address information to the customer or other delivery companies that implement delivery (for example, the delivery server 140). In one embodiment, the refinement of the raw address information may be performed directly by the service server 120, or by other businesses that can process addresses (e.g., the address processing server 130) and the service server 120 obtains the refined address information from the other businesses.

The address processing server 130 may include a server capable of performing address processing operations, and may include a server operated by a business providing search and map services. In one embodiment, the address processing server 130 may receive raw address information from the service server 120, remove duplicate entries included in the raw address information, or translate a portion of entries written in a language different from the main language used in the delivery server into the main language, or remove special characters that the delivery server cannot recognize, or adjust the detailed level (or hierarchical level) corresponding to the raw address information. The address processing server 130 may feed back the refined address information to the service server 120 through the operations described above.

The delivery server 140 is a server related to delivery, and may include a server operated by a delivery enterprise. The delivery server 140 may receive a delivery request for a product from the service server 120 providing e-commerce services, receive product and customer address information, and implement product delivery. In one embodiment, the delivery server 140 may require that the address information received from the service server 120 meets the set conditions. For example, the set conditions may include at least one of the following: the address information is recorded only in a specific language (e.g., Chinese, English), no duplicate items are included, no special characters are included, and the hierarchy level corresponding to the address information meets a specific level. Here, the hierarchy level may include a level indicating the degree of detail of the address, for example, the following hierarchy levels may be specified: country is level 1, city is level 2, district is level 3, road is level 4, and building is level 5. The delivery server 140 may request that the address information received from the service server 120 has a hierarchy level of, for example, level 5.

FIG. 2 is a timing diagram showing information exchange of each node and corresponding actions associated with the address processing method of one embodiment of the present invention.

Referring to Fig. 2, the information exchange between the user terminal and the service server and the action method of each node of an embodiment of the present invention are disclosed. The user terminal and the service server shown in Fig. 2 may include the user terminal 110 and the service server 120 shown in Fig. 1 respectively.

In step 205, the user terminal may provide the raw address information set obtained from the user to the service server. In one embodiment, the raw address information set may be obtained by inputting the raw address information set from the user terminal into at least two input fields having different hierarchical information.

In order to deliver the goods purchased through e-commerce, the user needs to input the delivery address. The service server may provide the user terminal with an address input page (e.g., page 500 of FIG. 5 ) including a plurality of input fields to receive the input of the delivery address from the user. The plurality of input fields may have different hierarchical information, respectively, and the hierarchical information may include hierarchical levels of items constituting the address. The address may include items corresponding to different hierarchical levels. For example, the hierarchical level corresponding to each item may be specified, such as: country is level 1, city is level 2, district is level 3, road is level 4, and building is level 5. In this case, the larger the number of the level, the lower the level referred to, and the smaller the number of the level, the higher the level referred to. Users can be guided to enter different levels of items in multiple input fields on the page. On the other hand, the address information entered by the user into multiple input fields is raw address information, and the following situations may occur: the user repeatedly enters the same item in different input fields, or accidentally enters an address due to a typing error, or enters a Korean address in English, or enters special characters that the delivery system cannot recognize. Therefore, it is necessary to process this raw address information set into refined address information so that the delivery system can smoothly process the delivery.

In step 210, the service server may merge the address information included in the raw address information set. The service server may merge all address information entered in at least two input fields. Multiple input fields have different hierarchical information. The user may enter items corresponding to other hierarchies in each input field instead of the items corresponding to the given hierarchy, which may make it difficult for the distribution system to accurately identify the address. In addition, the user may repeatedly enter the same item more than twice in each input field. Taking into account the various ways in which users enter address entries into the plurality of input fields, the service server may temporarily merge the address information entered into the plurality of input fields and perform an operation for refining the address based on the merged address information.

In step 215, the service server may obtain refined address information based on the merged address information. Considering that the format of the address processed in the distribution system is limited and has low flexibility, the service server may refine the raw address input by the user according to the format of the address processed in the distribution system.

In one embodiment, the items included in the raw address information set correspond to a hierarchy respectively, and the hierarchy has a level related to the address of the item. The refined address information can be obtained by removing duplicate items and items corresponding to the hierarchy having a level lower than the base level from the items included in the raw address information set. When the user inputs address information into a plurality of input fields, the same item may be input repeatedly into different input fields. In this case, the merged address information includes duplicate items, so the duplicate items included in the raw address information set can be removed to generate the refined address information. Furthermore, refined address information may be obtained by removing items corresponding to hierarchies having a level lower than a base level from items included in the raw address information set. For example, the base level may be set to a level corresponding to a building name (i.e., level 5), and more detailed items having a level lower than the base level (e.g., "3rd floor", "No. 101", recipient name, etc.) may be removed so as not to be included in the refined address information. Refining of address information as described above may be advantageous in situations where the format of the address required by a delivery system that must transmit address information for delivery is quite limited. If unrefined address information is sent to such a delivery system, the delivery system will not be able to recognize the address and cannot deliver the item. The order will need to be canceled and the user will be asked to re-enter the address, which will have a very negative impact on the customer experience. Ultimately, providing refined address information as described above can improve customer experience, delivery accuracy, and efficiency.

In one embodiment, refined address information can be obtained by removing at least one of duplicate entries, entries corresponding to a hierarchy lower than a baseline level, entries written in a language that does not meet the language conditions required by the distribution system, and entries including special characters that cannot be recognized by the distribution system from the entries included in the raw address information set.

In step 220, the service server may provide the refined address information to the user terminal. The service server may display the address information obtained by combining the address information input by the user into a plurality of input fields and refining it on the user terminal, and request the user to confirm whether the refined address information corresponds to the address information that the user wants to input. In the case where the refined address information corresponds to the address information that the user wants to input based on the user's confirmation, the refined address information may be transmitted to the storage and distribution system for distribution. On the other hand, in the case where it is confirmed that the refined address information does not correspond to the address information that the user wants to input, the service server may request the user to re-enter the address, and the user may re-enter the address through the user terminal.

In one embodiment, the service server may confirm the entry with the lowest level among the entries included in the refined address information, and when the level of the hierarchy corresponding to the entry with the lowest level is higher than the base level, request the user's terminal to input an additional address. For example, when the refined address information obtained is "Nandaemun-ro, Jung-gu, Seoul, Republic of Korea", the entry with the lowest level is the most detailed lowest address entry, which may be "Nandaemun-ro". The level of the hierarchy corresponding to the entry with the lowest level "Nandaemun-ro" may be set to a level corresponding to a road (i.e., level 4), and the base level is set to, for example, a level corresponding to a building name (i.e., level 5). In the case of the above-described setting, the level of the hierarchy corresponding to the item with the lowest level (i.e., level 4) is higher than the base level (i.e., level 5), which may mean that the user has omitted the building number, building name, etc. that are part of the lower-level items and has not entered a sufficient address required for delivery. As described above, the service server can confirm whether the information required for delivery is omitted based on the refined address information, and request the user to enter an additional address if omitted.

FIG. 3 is a timing diagram showing information exchange of each node and corresponding actions associated with the address processing method of one embodiment of the present invention.

Referring to FIG3, the information exchange between the user terminal, the service server, the address processing server and the delivery server and the operation method of each node of an embodiment of the present invention are disclosed. The user terminal, the service server, the address processing server and the delivery server shown in FIG3 may include the user terminal 110, the service server 120, the address processing server 130 and the delivery server 140 shown in FIG1 respectively.

In step 305, the service server may merge the address information included in the raw address information set. Step 305 may correspond to step 210 in FIG. 2 above, and repeated descriptions are omitted.

In step 310, the service server may provide the merged address information to the address processing server, and in step 315, the refined address information corresponding to the merged address information may be obtained from the address processing server.

In one embodiment, the service server may transmit the merged address information to a server associated with address processing, and obtain refined address information from the server associated with address processing, the refined address information corresponding to the merged address information. The server associated with address processing may include a server capable of performing address processing operations, and may include a server operated by a business providing retrieval and map services. In one embodiment, the address processing server may receive raw address information from the service server, remove duplicate items included in the raw address information, or translate a portion of items written in a language different from the main language used in the delivery server into the main language, or remove special characters that the delivery server cannot recognize, or adjust the subdivision level (or hierarchy level) corresponding to the raw address information. The address processing server can feed back the refined address information to the service server through the above-mentioned operation. As mentioned above, the service server implements the address refinement operation through the external server, thereby improving the efficiency of the operation and suppressing the operation load of the service server to the minimum.

In step 320, the service server may provide the refined address information to the user terminal. Step 320 may correspond to step 220 of FIG. 2 above, and repeated descriptions are omitted.

In step 325, the service server may provide the refined address information to the delivery server. In one embodiment, the service server may provide the refined address information to at least one of the user's terminal and the delivery-related server. The delivery-related server may include a server operated by an enterprise that provides a service for delivering the sales goods of an e-commerce enterprise. The delivery-related server may set a format requirement for the address information received from the service server, and the service server may refine the address information received from the user into address information that meets the above format requirement and provide it to the delivery-related server.

FIG. 4 is a diagram showing an exemplary page including input fields for entering address information according to an embodiment of the present invention.

4, an address input page 400 displayed on a user's terminal for obtaining address information from the user according to an embodiment of the present invention is shown. The page 400 may include an input field 401 for inputting a keyword corresponding to an address, an input field 402 for using the user's current location as an address, and a field 403 for displaying recommendation information corresponding to the keyword input into the input field 401. In the example shown in FIG. 4 , the user can enter the keyword "zhonghe" in the input field 401, and a recommended address directory is displayed in the field 403. The recommended address directory corresponds to the keyword "zhonghe" entered in the input field 401, and the user can select one of the recommended address directories to input as address information. In one embodiment, when the address selection in the recommended address directory displayed in the field 403 is completed, the page 500 of FIG. 5 can be provided, and in addition to the selected address, a detailed address can also be entered on the page 500. The service server can enable the user to input the basic address by using the selection input corresponding to the recommended information instead of the user's text input to input the address, thereby improving the accuracy of the input address and the user experience.

In one embodiment, the service server may configure the button of the input field 402 in the following manner: the user can input the address using the user's current location information intact. Even if the user does not know the delivery address accurately, the user can conveniently input the location information by inputting the button of the input field 402 based on the user's current location confirmed by the GPS (Global Positioning System) device configured in the user's terminal.

FIG. 5 is a diagram showing an exemplary page including input fields for entering address information according to an embodiment of the present invention.

5, an address input page 500 displayed on a user's terminal for obtaining address information from the user according to an embodiment of the present invention is shown. The page 500 may include a plurality of input fields 501-505 for inputting address information.

In one embodiment, the address information input into the input field 501 may be the address information selected from the recommended address directory in field 403 of page 400 of FIG4. The service server may provide page 500 based on the user's selection input corresponding to the recommended address directory in field 403 of page 400 of FIG4, display the address information selected by the user in input field 501, and provide, on page 500, in addition to providing the address information input into input field 501, an input field for obtaining additional detailed address information required for delivery.

In one embodiment, a service server may obtain a raw address information set from a user's terminal, the raw address information set being input into at least two input fields having different hierarchical information, the at least two input fields including a first input field, the address information input into the first input field of the at least two input fields being input based on recommendation information and the user's selection input corresponding to the above-mentioned recommendation information, and the address information input into other input fields of the at least two input fields except the first input field being input based on text input by the user. In the example shown in FIG. 5 , the first input field may include an input field 501, and the address information input into the input field 501 may be input based on the user's selection input corresponding to the recommended information. That is, if the user inputs a keyword related to the address into the input field 501, the service server may provide a recommended address directory corresponding to the keyword input on the page 500, and finally the address selected by the user in the recommended address directory is input into the input field 501. On the other hand, for the remaining input fields 502 to 505 except the input field 501, the address information may be input by the user directly typing the address information into the input field instead of inputting the address information through the user's selection input. As described above, the service server can reduce the possibility of incorrectly entering an address by allowing the core address information entered into the first input field to be entered based on the user's selection input corresponding to the recommended information, and can adaptively determine the information input method of the input field and increase the input freedom by allowing the address information entered into other input fields to be entered based on the user's text input.

In one embodiment, the service server may confirm whether the address information input into the first input field based on the user's selection input satisfies the condition, and if the condition is not satisfied, provide a second input field for inputting additional address information, where the raw address information set may further include the additional address information input into the second input field. The hierarchical level of the items constituting the address information input into the first input field may vary depending on the user's selection input. For example, when the hierarchical levels of the items constituting an address are specified as follows: country as level 1, city as level 2, district as level 3, road as level 4, and building as level 5, the address entered into the first input field may be an address of a city as the lowest entry such as "Seoul, South Korea" and corresponds to level 2; or may be an address of a building name as the lowest entry such as "Hanjin Building, 63, Nandaemun-ro, Jung-gu, Seoul, South Korea" and corresponds to level 5. The service server confirms whether the address information input into the first input field satisfies the condition, for example, whether it is an address corresponding to level 5. If the condition is not satisfied, it is necessary to obtain the address entry of the additional lower level, so the second input field for inputting the additional address information can be provided. In the example shown in FIG. 5 , the second input field may include input field 502. When page 500 is initially displayed on the user's terminal, input field 502 is not displayed. However, when the address information input into input field 501 is not an address corresponding to level 5, input field 502 is displayed to input the additional address information. In other words, when the address information input to the input field 501 is an address corresponding to level 5, the input field 502 may not be displayed on the page 500. As described above, the condition may be set such that the address input to the first input field is an address corresponding to the base level, and the base level may vary depending on the format required by the delivery server. That is, when the address information required by the delivery server is an address corresponding to level 3, the base level may be set to level 3.

In the example shown in FIG5 , input field 503 may include a field for inputting a floor or unit number of a building of a delivery destination, and input field 504 may include a field for inputting a company or recipient name corresponding to the delivery destination. The service server may describe examples of address information to be input into each input field through statements in the input fields.

In one embodiment, the at least two input fields for obtaining the raw address information set may further include an input field for inputting a delivery tip to the delivery person. In the example shown in FIG. 5 , the input field for inputting a delivery tip may include an input field 505. The delivery tip may be input in the input field 505, and the delivery tip helps the delivery person to easily find the delivery address. For example, the delivery tip may include landmarks around the delivery destination, building features, the location of the building entrance, the password of the public lobby, etc.

In one embodiment, the service server may request address refinement by merging the address information input into all input fields 501 to 505 included in the page 500 and providing the merged address information to a server related to address processing. Various address information may be input into the plurality of input fields included in the page 500 according to the user's address input method. For example, the entry "Hanjin Building" corresponding to the building name may be input into the input field 501 or the input field 502, and the building name may correspond to level 5, and in some cases (i.e., due to a user's mistake) it may also be input into the input field 503 or the input field 504. As another example, the item "Hanjin Building" corresponding to the building name corresponding to level 5 may be repeatedly input into input field 502 and input field 503. As described above, which input field among the plurality of input fields is inputted several times for the address information required for the delivery of the product varies depending on the input of the user, so the service server can obtain the refined address information by merging the address information inputted into all the input fields and removing duplicate items from the merged address information through a powerful method that does not depend on the user's unpredictable various address input methods, and can provide the delivery system with the address information in the form required by the delivery system based on the refined address information.

In one embodiment, the service server may generate an invoice address for the delivery person based on the merged address information. In the example shown in FIG. 5 , the service server may merge the address information entered into all input fields 501 to 505, and generate an invoice address for the delivery person based on the merged address information. The invoice address is the delivery address displayed to the delivery person in charge of the delivery, and the invoice address may include not only the address corresponding to level 5 specific to the building, but also the floor or unit number in the building, the company name, the delivery reminder, and other information intactly according to the information entered by the user. As described above, the service server can provide the delivery system with address information refined in the format required by the delivery system, and at the same time transmit the address information entered by the user as the invoice address to the delivery person intact, so that the delivery person can confirm the address information more accurately.

In one embodiment, when obtaining a raw address information set, the service server can obtain the language setting information of the user's terminal related to the raw address information set, confirm whether the language setting information meets the language condition of the delivery-related server, and confirm the conversion information of the raw address information set corresponding to the language condition when the language condition is not met. There are situations where the delivery-related server only requires addresses written in a specific language. In this case, if there are items written in other languages rather than the specific language in the raw address information set obtained from the user, if the item is not processed and provided to the delivery system as it is, the delivery-related server will not be able to accurately identify the address. Therefore, the service server can confirm whether the address information obtained meets the language conditions of the server related to delivery based on the language setting of the user's terminal, and implement language conversion for the item when there are items that do not meet the language conditions.

In one embodiment, the service server may not directly implement language conversion, but may provide the language setting information of the user's terminal to the server associated with address processing, and request language conversion of entries that do not meet the language conditions when refining the address of the server associated with address processing.

6a to 6c are diagrams showing exemplary pages for outputting information related to delivery to an input address according to an embodiment of the present invention.

Referring to FIG. 6a, an address input page 600 is shown for obtaining address information from a user in accordance with an embodiment of the present invention and is displayed on a user's terminal. The page 600 may include a map field 601, and the user may set the address by adjusting the input corresponding to the map field 601 without entering the text of the address. The user may set and change the address by adjusting the position of the pin representing the current address on the map. The input field 602 is a field for entering address information, and the user may select and enter the address from a recommended address directory corresponding to the keyword of the address, or enter the address by adjusting the pin of the map field 601. Input field 603 is a field for inputting more detailed address information as an additional address in addition to the address information input into input field 602, for example, it may include a floor or unit number, a company or building name, a message to a delivery partner (i.e., a delivery reminder). Input field 602 of FIG. 6 may correspond to input fields 501 to 502 of FIG. 5, and input field 603 of FIG. 6 may correspond to input fields 503 to 505 of FIG. 5. The user may click a button in area 604 to save the input address, and the saved address information may be used in the address refinement or invoice address generation operation of the service server.

6b, the address input by the user corresponding to the area 604 is stored, and a message 605 indicating that the address input by the user cannot be delivered is output.

In one embodiment, the service server can confirm whether the raw address information set is deliverable, and when it is confirmed that the raw address information set is not deliverable, the service server provides information related to the non-delivery to the user's terminal. When the area corresponding to the address input by the user is included in the non-delivery area (for example, a sanctioned area, an island or mountainous area), the service server can provide a message indicating that delivery to the currently input address is not possible.

In one embodiment, the step of the service server confirming whether delivery can be performed may include the following steps: based on at least one of the address and the keyword included in the raw address information set, confirm whether the raw address information set corresponds to a list related to the area where delivery cannot be performed. For example, the service server may confirm whether the raw address information set corresponds to a list related to the area where delivery cannot be performed based on at least one of the address input into the input field 602 and the keyword input into the input field 603 in the raw address information set obtained from the user through page 600 of FIG. 6, wherein the input field 602 is used to input the address information, and the input field 603 is used to input the detailed address information. The service server may manage addresses corresponding to regions where delivery is not possible and keywords that can refer to regions where delivery is not possible as a list, and when the raw address information set obtained from the user includes the addresses or keywords included in the list, the service server may provide a message indicating that delivery is not possible to the user's terminal through a pop-up window or the like. As described above, the service server may manage a list of regions where delivery is not possible for various reasons based on the addresses or keywords included in the address information obtained from the user, and prevent delivery to the regions included in the list in advance.

In one embodiment, the keywords corresponding to the list related to the areas where delivery is not possible may be set differently according to the hierarchy of the items constituting the address. For example, in the list related to the areas where delivery is not possible, the keywords corresponding to the countries as the top hierarchy may include keywords of countries where delivery is restricted due to war or political issues, and the keywords corresponding to the buildings as the bottom hierarchy may include keywords that may be included in the names of buildings where delivery is restricted. Keywords applied to building names may be different from keywords applied to company names. Furthermore, it is also possible to manage not only the keywords of the items of the specific hierarchy but also the keywords of the items of the hierarchy below the items of the specific hierarchy as a list related to the areas that cannot be delivered or a list related to the areas that can be delivered. For example, in the case where all spaces except the 1st floor of Building A are set as places that cannot be delivered, and on the other hand, the 1st floor of Building A is a restaurant space and a place that can be delivered, the keywords "2nd floor", "3rd floor", "4th floor" and the like under the keyword "Building A" of the building name can be included in the list related to the areas that cannot be delivered, and the keyword "1st floor" under "Building A" can be included in the list related to the areas that can be delivered.

In one embodiment, the service server can confirm the first address that can be delivered in the list related to the area that cannot be delivered, and based on the confirmation of the first address, update the list related to the area that cannot be delivered. The first address can be confirmed based on the historical information of the first address of other users. For example, the following situation can be considered: the address corresponding to a specific building is included in the list as an area that cannot be delivered due to problems associated with the sanctioned area, but the cafe located on the first floor of the specific building is a place that is not related to the sanctioned area and is a delivery area for the product. In this case, the service server needs to update the list in the following way: remove the above-mentioned cafe from the list related to the area that cannot be delivered, and make the cafe deliverable. The service server may update the keyword associated with the first address in the list associated with the undeliverable area. For example, if the keyword associated with the first address does not currently exist in the list, the first floor of a specific building may be removed from the list associated with the undeliverable area by adding all floors of the building except the first floor to the list as keywords associated with the first address.

On the other hand, in one embodiment, the first address can be confirmed based on the historical information of the first address of other users, and the historical information can include information on the address input history of the first address of other users, and the history of other users' consultation or complaint about the undeliverable information of the first address. The service server can update the list in the following manner by identifying the addresses in the list related to the undeliverable area that other users have relatively frequently attempted to deliver and consult, and updating the keywords related to the address on the list: modifying the address and keywords related to the location that is incorrectly included in the list despite being a deliverable location, so that the location can be delivered.

In one embodiment, information related to delivery failure may include the reason for delivery failure and information about the nearest deliverable area. The service server may display the reason for delivery failure on the user's terminal. The reason for delivery failure may be as follows: the address entered by the user is, for example, an island or mountainous area that is extremely difficult to deliver due to terrain, or a military area that is inaccessible to ordinary people. In addition, the service server may propose the following solution: change the delivery address to the deliverable area closest to the non-deliverable area entered by the user. In one embodiment, the service server may propose the delivery address most frequently used by the user (for example, in the case of an island, it is a nearby land or a nearby deliverable island, and in the case of a military area, it is a reception room at the entrance and exit of a military area, etc.) based on historical information of users who have attempted to deliver to a specific address and changed the delivery address to a deliverable address.

In one embodiment, the step of the service server confirming whether delivery can be performed may further include the following steps: confirming whether the raw address information set corresponds to an exception area set based on the delivery fee. When the raw address information set corresponds to the exception area, the service server will further increase the estimated delivery time by 1 day and provide the user's terminal with information about the increased estimated delivery time. The exception areas set based on the delivery fee may include islands and mountainous areas that require relatively more delivery fees due to extremely difficult terrain. The service server may not set exception areas such as islands and mountainous areas as areas where delivery is not possible, but allow delivery but increase the estimated delivery time by a certain number of days (for example, 1 day) and inform the user of the increased estimated delivery time. The increased estimated delivery time may be determined based on historical information on delivery times to the exception areas.

Referring to FIG. 6c, a message 606 indicating the additional delivery fee for the address input by the user may be output in the form of a pop-up window corresponding to the address storage input corresponding to the user's area 604. The message 606 may include information indicating that the additional delivery fee is generated because the raw address information set obtained from the user belongs to an island or mountainous area that is extremely difficult to deliver. On the other hand, the user may change the delivery address to a general delivery area nearby that does not generate additional delivery fees by selecting and inputting corresponding to the area 607 in the message 606. The service server may provide information on the nearest deliverable area to the address input by the user based on the user's selection input corresponding to the area 607. In one embodiment, the service server may recommend to the user nearby delivery addresses that are most frequently used by other users who have attempted to deliver to the island and mountainous areas but failed.

In one embodiment, the service server can confirm whether the refined address information is deliverable by comparing it with whether the raw address information set is deliverable. For example, the following situation can be considered: the result of the confirmation of whether the raw address information set is deliverable is confirmed as deliverable, while the result of the confirmation of whether the refined address information is deliverable is confirmed as undeliverable. The reason may be that a malicious user deliberately deforms the input address items or keywords when entering the address, or deliberately adds special characters, etc., to avoid the input address corresponding to the list related to the area that cannot be delivered, and enters the address. In this case, the service server can compare the raw address information set with the refined address information to confirm the deformed items or keywords included in the raw address information set, and add the confirmed items or keywords to the list related to the areas where delivery is not allowed, thereby preventing malicious users from attempting to deliver to areas where delivery is not allowed.

Fig. 7 is a sequence diagram showing the flow of the address processing method of the service server of one embodiment of the present invention. The steps shown in Fig. 7 can be implemented by the service server 120 shown in Fig. 1 or the service servers shown in Fig. 2 and Fig. 3, and the description repeated with the above content can be omitted below.

In step S710, the service server may obtain a raw address information set from the user's terminal, which is input into at least two input fields having different hierarchical information. In order to deliver the goods purchased through e-commerce, the user needs to input the delivery address. The service server may provide the user's terminal with an address input page (e.g., page 500 of FIG. 5 ) including a plurality of input fields to receive the input of the delivery address from the user. The plurality of input fields may respectively have different hierarchical information, and the hierarchical information may include the hierarchical levels of the items constituting the address. The address may include items corresponding to different hierarchies. For example, the hierarchical level corresponding to each item may be specified, such as: country is level 1, city is level 2, district is level 3, road is level 4, and building is level 5. In this case, the larger the level number, the lower the level it refers to, and the smaller the level number, the higher the level it refers to. The user may be guided to enter items of different hierarchies in multiple input fields on the page. On the other hand, the address information that users input into multiple input fields is raw address information, and the following situations may occur: users repeatedly enter the same item in different input fields, or accidentally enter an address due to a typing error, or enter a Korean address in English, or enter special characters that the delivery system cannot recognize. Therefore, it is necessary to process this raw address information set into refined address information so that the delivery system can smoothly process the delivery.

In step S720, the service server may merge the address information included in the raw address information set. The service server may merge all address information entered in at least two input fields. Multiple input fields have different hierarchical information. The user may enter items corresponding to other hierarchies in each input field instead of the items corresponding to the given hierarchy, which may make it difficult for the distribution system to accurately identify the address. In addition, the user may repeatedly enter the same item more than twice in each input field. Taking into account the various ways in which users enter address entries into the plurality of input fields, the service server may temporarily merge the address information entered into the plurality of input fields and perform an operation for refining the address based on the merged address information.

In step S730, the service server may obtain refined address information based on the merged address information. Considering that the format of the address processed in the distribution system is limited and has low flexibility, the service server may refine the raw address input by the user according to the format of the address processed in the distribution system.

In step S740, the service server may provide refined address information. The service server may display the address information obtained by combining the address information input by the user into a plurality of input fields and refining the address information on the user terminal, and request the user to confirm whether the refined address information corresponds to the address information the user wishes to input. When the refined address information corresponds to the address information the user wishes to input based on the user's confirmation, the refined address information may be transmitted to the storage and delivery system for delivery. On the other hand, when it is confirmed that the refined address information does not correspond to the address information the user wishes to input, the service server may request the user to re-enter the address, and the user may re-enter the address through the user terminal.

FIG8 is a diagram showing a portion of the components of an address processing system according to an embodiment of the present invention.

8, there is shown a system for providing information according to an embodiment of the present invention, wherein the system includes a user terminal 810 and a service server 820 that can communicate with each other.

The user terminal 810 can execute an e-commerce client program or a food delivery client program, and may include a transceiver 812, a control unit 814, an input unit 816, and a display unit 818.

The transceiver 812 can send and receive information with other nodes including the service server 820. The transceiver 812 can communicate with various types of external devices through various types of communication methods. The transceiver 812 can include at least one of a wireless fidelity chip, a Bluetooth chip, a wireless communication chip, and an NFC (Near Field Communication) chip. The wireless fidelity chip and the Bluetooth chip can communicate in a WiFi (Wireless Fidelity) manner and a Bluetooth manner, respectively. When using a wireless fidelity chip or a Bluetooth chip, various connection information such as SSID (Service Set Identifier) and a session key can be first sent and received, and various information can be sent and received after the communication connection is made. Wireless communication chips refer to chips that implement communication in accordance with various communication standards such as IEEE (Institute of Electrical and Electronics Engineers), ZigBee, 3G (3rd Generation Mobile Communication Technology), 3GPP (3rd Generation Partnership Project), LTE (Long Term Evolution), etc. NFC chips refer to chips that operate in the NFC mode using the 13.56 MHz band among various RF-ID (Radio Frequency Identification) bands such as 135 kHz, 13.56 MHz, 433 MHz, 860-960 MHz, and 2.45 GHz.

The input unit 816 can receive input from the user and may include a touch screen, a microphone, and buttons. The input unit 816 can receive various commands from the user. The input unit 816 can be implemented in various ways such as keys and touch panels. The keys may include various types of keys such as mechanical buttons and scroll wheels formed on various areas such as the front surface, side, or back of the host appearance of the user terminal 810. The touch panel can sense the user's touch input and output a touch event value corresponding to the sensed touch signal. When the touch panel and the display panel are combined to form a touch screen, the touch screen can be configured as various types of touch sensors such as capacitive, pressure-sensitive, and piezoelectric. The capacitive type is a method that uses a dielectric coated on the surface of the touch screen. When a part of the user's body touches the touch screen surface, the micro-electricity caused by the user's body is sensed and the touch coordinates are calculated. The pressure-sensitive type is a method that includes two electrode plates built into the touch screen. When the user touches the screen, the upper and lower plates of the touched point come into contact and sense the flow of current, thereby calculating the touch coordinates. The touch events that occur on the touch screen are mainly generated by human fingers, but can also be generated by objects made of conductive materials that can apply capacitance changes.

The display unit 818 can display information related to the actions of the user terminal 810, and can display a page including the information described in the embodiment. In one embodiment, the display unit 818 can include various types of structures such as LCD (Liquid Crystal Display) and OLED (Organic Light Emitting Diodes). According to one embodiment, the display unit 818 can be configured to be connected to the internal structure of the user terminal 810 in a wired manner, or it can be configured to be connected in a wireless manner through the configuration of the transceiver unit 812 included in the user terminal 810.

The control unit 814 can perform control to implement the actions of the user terminal 810 described in the embodiment. In addition, the control unit 814 can include at least one processor configured to implement the actions of the user terminal 810.

The processor may include at least one of RAM (Random-Access Memory), ROM (Read Only Memory), CPU, GPU (Graphic Processing Unit) and bus. RAM, ROM, CPU and GPU can be connected to each other via bus. CPU accesses the memory and uses O/S (Operating System) stored in the memory to perform startup. In addition, various programs, contents, data, etc. stored in the memory are used to perform various actions. ROM stores a command set for starting the system. As an example, when the user terminal 810 is input with an open command and powered on, the CPU can copy the OS stored in the memory to the RAM according to the command stored in the ROM, and execute the OS to start the system. If the startup is completed, the CPU will copy the various programs stored in the memory to the RAM, and execute the programs copied to the RAM to perform various actions. When the startup of the user terminal 810 is completed, the GPU displays the UI (User Interface) screen in the area of the display unit 818. Specifically, the GPU can generate a screen that displays electronic documents including various objects such as content, icons, and menus. The GPU calculates the coordinate values, shape, size, color, and other attribute values of each displayed object based on the layout of the screen. In addition, the GPU can generate a screen including various layouts of objects based on the calculated attribute values. The screen generated in the GPU can be provided to the display unit 818 and displayed in each area of the display unit 818.

In addition, the user terminal 810 may further include a speaker for outputting events, and may further include a storage unit (not shown) that stores at least a portion of the information sent and received by the transceiver unit 812 and information used for the actions of the user terminal 810.

The service server 820 is a device for executing an e-commerce server program or a distribution business information providing service program, and may include a transceiver unit 822, a control unit 824, and a storage unit 826.

The transceiver unit 822 can send and receive information with other nodes including the user terminal 810.

The control unit 824 can perform control to implement the actions of the service server 820 described in the embodiment. In addition, the control unit 824 can include at least one processor.

Furthermore, the service server 820 may include a storage unit 826 that stores at least a portion of the information sent and received by the transceiver unit 822 and information used for the operation of the service server 820.

On the other hand, the preferred embodiments of the present invention are disclosed in this specification and drawings. Although specific terms are used, they are only used in a general sense to easily explain the technical content of the present invention and help understand the invention, and are not intended to limit the scope of the present invention. Obviously, for those with common sense in the technical field to which the present invention belongs, in addition to the embodiments disclosed here, other variations based on the technical ideas of the present invention can also be implemented.

110: User terminal 120: Service server 130: Address processing server 140: Delivery server 205: Step 210: Step 215: Step 220: Step 305: Step 310: Step 315: Step 320: Step 325: Step 400: Page 401: Input field 402: Input field 403: Field 500: Page 501: Input field 502: Input field 503: Input field 504: Input field 505: Input field 600: page 601: map field 602: input field 603: input field 604: area 605: message 606: message 607: area 810: user terminal 812: transceiver 814: control unit 816: input unit 818: display unit 820: service server 822: transceiver 824: control unit 826: storage unit S710: step S720: step S730: step S740: step

FIG. 1 is a diagram schematically showing the structure of an address processing system of an embodiment of the present invention. FIG. 2 is a timing diagram showing information exchange of each node and corresponding actions associated with the address processing method of an embodiment of the present invention. FIG. 3 is a timing diagram showing information exchange of each node and corresponding actions associated with the address processing method of an embodiment of the present invention. FIG. 4 is a diagram showing an exemplary page including an input field for inputting address information of an embodiment of the present invention. FIG. 5 is a diagram showing an exemplary page including an input field for inputting address information of an embodiment of the present invention. FIG. 6a to FIG. 6c are diagrams showing exemplary pages of outputting information related to the delivery of the input address of an embodiment of the present invention. FIG. 7 is a sequence diagram showing the flow of the address processing method of the service server of one embodiment of the present invention. FIG. 8 is a diagram showing a part of the components of the address processing system of one embodiment of the present invention.

205: Steps

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Claims (14)

An address processing method performed by a service server, comprising the following steps: Obtaining a raw address information set from a user's terminal, the raw address information set being input into at least two input fields having different hierarchical information; Merging the address information included in the raw address information set; Obtaining refined address information based on the merged address information; and Providing the refined address information, wherein the step of obtaining the raw address information set further comprises the following steps: Based on the keywords included in the raw address information set, confirming whether the raw address information set corresponds to a list related to a region where delivery is not possible; and In the case where the above-mentioned raw address information set corresponds to the above-mentioned list related to the above-mentioned undeliverable area, the above-mentioned information related to the undeliverable area is provided to the above-mentioned terminal of the above-mentioned user, wherein the above-mentioned list related to the above-mentioned undeliverable area includes different keywords for each level of address items, wherein the above-mentioned method further includes: confirming the first address that can be delivered from the above-mentioned list related to the above-mentioned undeliverable area; and updating the above-mentioned list related to the above-mentioned undeliverable area based on the confirmation of the above-mentioned first address; wherein the above-mentioned first address includes a first keyword of a first level and a second keyword of a second level, and the above-mentioned second level is a lower level compared with the above-mentioned first level, Wherein, if the above-mentioned list related to the above-mentioned delivery-unavailable area includes the above-mentioned first keyword, the update is performed by removing the above-mentioned second keyword from the subordinate keywords of the above-mentioned first keyword in the above-mentioned list related to the above-mentioned delivery-unavailable area, Wherein, the above-mentioned first address is confirmed based on the historical information of the above-mentioned first address of multiple users, Wherein, the historical information includes information on the address input history of the above-mentioned multiple users corresponding to the above-mentioned first address, and information on the history of consultations or complaints of the above-mentioned multiple users related to the information of delivery unavailable related to the above-mentioned first address. In the address processing method of the service server of claim 1, the step of obtaining the refined address information includes the following steps: Transmitting the merged address information to a server related to address processing; and Obtaining refined address information from the server related to address processing, the refined address information corresponding to the merged address information. The address processing method of the service server as in claim 1, wherein the step of providing the refined address information includes the following steps: Providing the refined address information to at least one of the user's terminal and the delivery-related server. The address processing method of the service server of claim 1, wherein the at least two input fields include a first input field, the address information input into the first input field of the at least two input fields is input based on the recommendation information and the selection input of the user corresponding to the recommendation information, the address information input into other input fields of the at least two input fields except the first input field is input based on the text input of the user. The address processing method of the service server as in claim 4, wherein the step of obtaining the above-mentioned raw address information set further includes the following steps: Confirming whether the address information input into the above-mentioned first input field based on the above-mentioned user's selection input meets the conditions; and If the above-mentioned conditions are not met, providing a second input field for inputting additional address information; The above-mentioned raw address information set further includes the additional address information input into the above-mentioned second input field. The address processing method of the service server of claim 1, wherein the at least two input fields further include an input field for inputting a delivery reminder to the delivery person. The address processing method of the service server of request item 1 further includes the following steps: Based on the merged address information, an invoice address is generated and provided to the delivery person. The address processing method of the service server as in claim 1, wherein the entries included in the raw address information set correspond to a hierarchy respectively, the hierarchy has a level related to the address of the entry, the refined address information is obtained by removing duplicate entries and entries corresponding to the hierarchy having a level lower than the base level from the entries included in the raw address information set. As in the address processing method of the service server of request item 1, the items included in the refined address information correspond to a hierarchy respectively, the hierarchy has a level related to the address of the item, the address processing method of the service server further includes the following steps: confirming the item with the lowest level among the items included in the refined address information; and when the level of the hierarchy corresponding to the item with the lowest level is higher than the base level, requesting the terminal of the user to input an additional address. The address processing method of the service server as in claim 3, wherein the step of obtaining the above-mentioned raw address information set further includes the following steps: Obtaining the language setting information of the terminal of the above-mentioned user related to the above-mentioned raw address information set; Confirming whether the above-mentioned language setting information meets the language condition of the above-mentioned server related to delivery; and When the above-mentioned language condition is not met, confirming the conversion information of the above-mentioned raw address information set corresponding to the above-mentioned language condition. The address processing method of the service server of request item 1, wherein the above information related to the failure to deliver includes the reason for the failure to deliver and the information of the nearest deliverable area. The address processing method of the service server of claim 1, wherein the step of obtaining the above-mentioned raw address information set further includes the following steps: Confirming whether the above-mentioned raw address information set corresponds to the exception area set based on the delivery fee; The address processing method of the above-mentioned service server further includes the following steps: When the above-mentioned raw address information set corresponds to the above-mentioned exception area, the estimated delivery time is further increased by 1 day; and Providing the above-mentioned user's terminal with information of the increased above-mentioned estimated delivery time. A service server for processing addresses, comprising: A transceiver that transmits and receives information with other devices; and A processor that controls the transceiver, obtains a raw address information set input into at least two input fields having different hierarchical information from a user's terminal, merges the address information included in the raw address information set, obtains refined address information based on the merged address information, and provides the refined address information, wherein the step of obtaining the raw address information set further comprises the following steps: Based on the keywords included in the raw address information set, confirm whether the raw address information set corresponds to a list related to a region where delivery is not possible; and In the case where the above-mentioned raw address information set corresponds to the above-mentioned list related to the above-mentioned undeliverable area, the above-mentioned information related to the undeliverable area is provided to the above-mentioned terminal of the above-mentioned user, wherein the above-mentioned list related to the above-mentioned undeliverable area contains different keywords for each level of the address item, wherein the above-mentioned processor further performs the following steps: confirms the first address that can be delivered from the above-mentioned list related to the above-mentioned undeliverable area; and updates the above-mentioned list related to the above-mentioned undeliverable area based on the confirmation of the above-mentioned first address; wherein the above-mentioned first address contains the first keyword of the first level and the second keyword of the second level, and the above-mentioned second level is a lower level compared with the above-mentioned first level, Wherein, if the above-mentioned list related to the above-mentioned delivery-unavailable area includes the above-mentioned first keyword, the update is performed by removing the above-mentioned second keyword from the subordinate keywords of the above-mentioned first keyword in the above-mentioned list related to the above-mentioned delivery-unavailable area, Wherein, the above-mentioned first address is confirmed based on the historical information of the above-mentioned first address of multiple users, Wherein, the historical information includes information on the address input history of the above-mentioned multiple users corresponding to the above-mentioned first address, and information on the history of consultations or complaints of the above-mentioned multiple users related to the information of delivery unavailable related to the above-mentioned first address. A non-temporary computer-readable storage medium, comprising a medium configured to store computer-readable commands, When the computer-readable commands are executed by a processor, the processor is caused to implement an address processing method of a service server, the method comprising the following steps: Obtaining a raw address information set from a user's terminal, the raw address information set being input into at least two input fields having different hierarchical information; Merging the address information included in the raw address information set; Obtaining refined address information based on the merged address information; and Providing the refined address information, wherein the step of obtaining the raw address information set further comprises the following steps: Based on the keywords included in the raw address information set, confirm whether the raw address information set corresponds to the list related to the undeliverable area; and In the case where the raw address information set corresponds to the list related to the undeliverable area, provide the undeliverable information to the terminal of the user, wherein the list related to the undeliverable area contains different keywords for each level of address items, wherein the method further includes: confirming the first address that can be delivered from the list related to the undeliverable area; and updating the list related to the undeliverable area based on the confirmation of the first address; Wherein, the first address includes a first keyword of a first level and a second keyword of a second level, and the second level is a lower level than the first level, Wherein, if the list related to the non-delivery area includes the first keyword, the update is performed by removing the second keyword from the subordinate keywords of the first keyword in the list related to the non-delivery area, Wherein, the first address is confirmed based on the historical information of the first address of a plurality of users, Wherein, the historical information includes information on the address input history of the plurality of users corresponding to the first address, and information on the history of consultation or complaints of the plurality of users regarding the non-delivery information related to the first address.