JPH11228046A - Elevator remote monitoring device - Google Patents

Abstract

(57) [Summary] [Problem] To grasp the situation of an abnormal situation and take detailed measures. SOLUTION: The situation is collected by a camera and a microphone,
It is presented on a speaker and display, and transmitted on the same line, including control information. The situation inside the car is collected, sent to the remote monitoring device 4, received by the information collecting unit 41, and the determining unit 42 determines an abnormal situation. When an abnormal situation occurs, the communication unit 43 sends the abnormality detection information to the monitoring center 6 or the like via the communication line 5. The monitoring center 6 or the like transmits manually or automatically, in addition to the control information, abnormality response information including multimedia information such as voice and video of the responder according to the content of the abnormality. Control and present information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a remote monitoring device for an elevator, and more particularly to a remote monitoring device for an elevator that collects information on the elevator and performs monitoring and the like by transmitting the information to the outside of the elevator.

[0002]

2. Description of the Related Art Conventionally, this kind of technology is disclosed in
As described in No. 39741, the image information in the car taken by the camera mounted in the car is digitized and compressed, and the image data and the audio data from the interphone are time-divisionally monitored via the remote monitoring diagnostic device. There is a thing to transmit to. Japanese Patent Application Laid-Open No. 1-326106 has a control station communication device connected to a passage device in a car via a telephone line at a control site of an elevator. In some cases, when there is no abnormality in the vehicle, the elevator is caused to perform an inspection operation, and the condition is determined based on the sound heard through the communication device.

[0003]

According to the above prior art, an abnormal state detected by a camera or a microphone of an interphone can be communicated and communicated to a monitoring center or an elevator management office through a telephone line or the like. It is possible to remotely monitor more than a device abnormality that can be detected by the control device.

[0004] According to these conventional techniques, it is possible to remotely monitor what is detected by the above-mentioned sensor. However, no specific description is given of specific measures using a communication line other than the abnormality of these devices. Except for the intercom, information is transmitted unilaterally, and it may be difficult to provide a sufficient response when a more detailed response is required.

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problem and to make it possible to take immediate and detailed measures using a communication line when an abnormality detected by video or audio is transmitted through the communication line. To provide a remote monitoring device.

[0006]

An abnormality detecting means such as a camera and a microphone detects the situation in the car and sends it to the monitoring control means. The information collecting means provided in the priority control means collects the information detected by the abnormality detecting means and sends it to the determining means. The determining means determines whether an abnormal situation has occurred based on the information collected by the information collecting means, and sends an abnormality occurrence signal to the communication means if an abnormality has occurred. The communication means, upon receiving the abnormality occurrence signal, transmits the abnormality detection information to a monitoring center or an elevator management center through a communication line such as a public telephone line. The monitoring center or the control center of the elevator automatically or manually sends back the abnormality handling information corresponding to the content of the abnormality through the communication line. The communication means provided in the monitoring control means sends abnormality control information corresponding to the content of the abnormality sent from the monitoring center or the elevator management office to the control means. The control means separates the transmitted abnormal response information and control information of the equipment into guidance information such as images and sounds, and transmits the control information of the equipment to the control means of the elevator to control the equipment, thereby controlling the image and the like. Guidance information such as voice is sent to guidance means, and the guidance means controls a display and a speaker to present guidance contents.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is an overall configuration diagram of the present invention. The information inside the car in the car 3 collected by the camera 1 and the microphone 2 is sent to the remote monitoring device 4. The remote monitoring device 4 receives the situation in the car by the information collecting unit 41 and sends it to the determining unit 42. The determination unit 42 determines whether an abnormal situation has occurred based on the car situation. When the determination unit 42 determines that an abnormal situation has occurred, the determination unit 42
Sends an abnormality occurrence signal to the communication unit 43. The communication unit 43
Abnormality detection information is returned to the remote monitoring device 4 to the monitoring center 6 and the elevator management office 7 through the communication line 5. Surveillance center 6 and elevator control office 7 that received the abnormality occurrence signal
Transmits, manually or automatically, abnormality handling information corresponding to the content of the abnormality. The abnormal response information can include multimedia information such as voice and video of a person who responds to the monitoring center 6 or the elevator management office 7 in addition to control information such as stop of the nearest floor and opening / closing of a door.

Next, in the remote monitoring device 4, the transmitted abnormality handling information is received by the communication unit 43, and then the communication unit 43
Sends the abnormality handling information to the information separating and transmitting unit 44. The information separating / transmitting unit 44 sends control information such as stop of the nearest floor and opening / closing of a door to the control device 8 of the elevator, and multimedia information such as audio and video is sent to the display 9 and the speaker 10 and is sent to the inside of the car 3. To be presented.

FIG. 2 is a flowchart showing the operation of the present invention.

First, the camera 1 and the microphone 2 collect the status of the car in the car 3 (2-1).

Next, the situation in the car is sent to the remote monitoring device 4 (2-2). The remote monitoring device 4 includes an information collecting unit 4
In step 1, the information in the car is received (2-3), and the information collecting unit 41 sends the information in the car to the determining unit 42 (2--3).
4). Next, the determination unit 42 determines whether an abnormal situation has occurred based on the car situation (2-5). Judgment unit 4
If 2 has determined that an abnormal situation has occurred, the determination unit 42 sends an abnormality occurrence signal to the communication unit 43 (2-6). If it is not determined that an abnormal situation has occurred, the process returns to (2-1). Next, upon receiving the abnormality occurrence signal, the communication unit 43 transmits the abnormality detection information to the monitoring center 6 and the elevator management office 7 through the communication line 5 (2-7). The monitoring center 6 and the elevator management office 7 which have received the abnormality occurrence signal return the abnormality handling information corresponding to the details of the abnormality manually or automatically (2-8). The abnormality handling information can include multimedia information such as voice and video of a person who responds to the monitoring center 6 or the elevator management office 7 in addition to control information such as stop of the nearest floor and opening / closing of a door.

Next, in the remote monitoring device 4, the transmitted abnormality handling information is received by the communication section 43 (2-9), and the communication section 43 further transmits the abnormality handling information to the information separating / transmitting section 44.
(2-10). The information separating and transmitting unit 44 separates the abnormality handling information into control information such as the nearest floor stop and opening / closing of a door and multimedia information such as audio and video (2-1).
1), control information such as stop of the nearest floor and opening / closing of a door is sent to the control device 8 of the elevator (2-12). Control is performed (2-13). The multimedia information such as audio and video is sent to the display 9 and the speaker 10 (2-14), and is presented in the car 3 by the guide device such as the display 9 and the speaker 10 (2-15).

Next, it is determined by the remote monitoring device 4, the monitoring center 6, or the elevator management office 7 whether the abnormal state is continuing or the countermeasure has been completed (2-16). When the response to the abnormal situation is completed (2
Returning to -1), if it is not completed, the status of the car in the car 3 is collected by the camera 1 and the microphone 2 (2-17), and the situation of the car is transmitted to the remote monitoring device 4 ( 2-18), the information collecting unit 41 receives the situation in the car (2-19). Next, the car information is sent to the communication unit 43 (2-20), and the communication unit 43 sends the information to the monitoring center 6 and the elevator management office 7 through the communication line 5.
The status in the car is transmitted to (2-21). The monitoring center 6 and the elevator management office 7 that have received the situation in the car determine whether the abnormal situation is continuing or the countermeasure has been completed (2-22). Is completed and no additional measures are necessary, the process returns to (2-1), and it is determined whether additional measures are necessary or only observation is required (2-23), and only observation is required. Is (2
Returning to -17), if additional countermeasures are necessary, the abnormal response information is transmitted to the remote monitoring device 4 manually or automatically (2-24), and then the remote monitoring device 4 transmits the abnormal response information to the communication unit. 43 (2-25), and further the communication unit 43
Sends the abnormality handling information to the information separation / transmission unit 44 (2-
26), the information separation / transmission unit 44 separates the abnormality handling information into multimedia information and control information (2-27), sends the control information to the elevator control device 8 (2-28), and sends the elevator control device 8 Controls the elevator according to the control signal (2-29). The multimedia information is sent to the display 9 and the speaker 10 (2-30), and is presented in the car 3 by the guide device such as the display 9, the speaker 10 and the like, and returns to (2-31) and (2-17).

In the above description, it has been described that the determination of the termination of the abnormal situation is performed by the monitoring center 6 or the elevator management office 7, but a part or all of the determination is performed by the remote monitoring device 4. Is also good.

FIG. 3 shows an example of a use situation of the present invention. When an abnormal phenomenon such as a crime or confinement occurs in the car 3 as shown in FIG. 3 (a), the situation inside the car 3 is collected by the camera 1 and the microphone 2, and the situation is transmitted to the remote monitoring device 4, and the communication is performed. The information is sent to the monitoring center 6 and the elevator management office 7 via the line 5.

At this time, not only the audio information transmitted by the conventional interphone but also the image photographed by the camera 1 is transmitted through the same transmission line 5, whereby
It is easy to grasp the situation. In addition, as shown in FIG. 3B, a reply from the monitoring center 6 or the elevator management office 7 for dealing with the abnormal development can be transmitted not only with the sound realized by the interphone but also with the image of the responder. Speaker 1
0 and the display 9, it is possible to give a sense of security to the user who has faced an abnormal situation, and the responders of the monitoring center 6 and the elevator management office 7 can also view the actual video. By being able to cope with it, more appropriate measures can be taken, such as sending a control signal to the elevator control device 8 as shown in FIG.

Further, not only information such as audio and video, but also control information of the elevator can be transmitted at the same time, so that the car 3 can be moved or the door can be opened and closed according to the situation. As a result, it is possible to prevent the spread of abnormal situations by moving the car to the floor where the caretaker is located and opening the door according to the situation, or opening the door avoiding the floor where general users are located In addition, when a user is involved in a crime in a car, the door can be opened and closed according to the user's condition, and it is possible to encourage the security and resolution of the user Become.

FIG. 4 shows an example of the transmission data of the present invention. First, FIG. 4A shows an example of transmission data from the remote monitoring device 4 to the monitoring center 6 or the elevator management office 7. The remote monitoring device 4 sends audio information from the microphone 2 after the identifier indicating the audio signal and an image signal after the identifier indicating the image signal from the camera 1, and the monitoring center 6 and the elevator management office 7 Based on this identifier, audio information and an image signal are identified and presented to the responder.

FIG. 4B shows an example of data sent from the monitoring center 6 or the elevator management office 7 to the remote monitoring device 4. As in FIG. 4A, audio information is transmitted after an identifier indicating an audio signal, and an image signal is transmitted after an identifier indicating an image signal, and then an identifier indicating control information to be transmitted to the control device 8 of the elevator is added. Send control information.

FIG. 5 is an example of a table of events to be detected.

FIG. 6 shows an embodiment in which the judgment is made by inference. It is the same as FIG. 1 except that the determination unit 42 includes an inference unit 421 and a knowledge base 422.

FIG. 7 shows an example of the knowledge base 422.

Here, the inference unit 421 and the knowledge base 422 have been described as being provided only in the remote monitoring device 4. However, these are provided in the monitoring center 6 and the elevator management office 7, and the abnormality handling information corresponding to the content of the abnormality is automatically provided. Then, it may be transmitted.

[0024]

According to the present invention, a control device can be provided.

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of the present invention.

FIG. 2 is a flowchart showing the operation of the present invention.

FIG. 3 is an example of a use situation of the present invention.

FIG. 4 is an example of transmission data of the present invention.

FIG. 5 is an example of an event to be detected.

FIG. 6 shows an embodiment in which a determination is made by inference.

FIG. 7 is an example of a knowledge base 422;

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Camera, 2 ... Microphone, 3 ... Car, 4 ... Remote monitoring device, 5 ... Communication line, 6 ... Monitoring center, 7 ... Elevator control office, 8 ... Elevator control device, 9 ... Display, 10 ... Speaker 41, Information collecting unit 42
Judgment unit 43 communication unit 44 information separation transmission unit 421
... inference unit, 422 ... knowledge base.

Claims (4)

[Claims] In an elevator remote monitoring apparatus for monitoring an elevator, a status collecting means for collecting a status of a car in a car, an abnormality determining means for determining an abnormality based on the collected car information, and an abnormality determining means. Means for transmitting the car information to a monitoring center or the like when an abnormality is determined; means for transmitting guidance information corresponding to the abnormality from the monitoring center or the like; information for presenting guidance information corresponding to the abnormality in the car Elevator remote monitoring device with guidance means. 2. An elevator remote monitoring apparatus for monitoring an elevator, comprising: status collecting means for collecting the status of the car in the car; abnormality determining means for determining an abnormality based on the collected information on the car; and abnormality determining means. Means for transmitting the car information to a monitoring center or the like when an abnormality is determined; means for transmitting guidance information corresponding to the abnormality and elevator control information from the monitoring center or the like; A remote monitoring device for an elevator, comprising: an information guide unit that presents information inside the elevator; and a control unit that controls the elevator based on the elevator control information. 3. The information collecting means is a camera and a microphone provided in a car, and the information guiding means is a display and a speaker.
A remote monitoring device for an elevator according to claim 1. 4. The elevator remote monitoring apparatus according to claim 2, wherein said guide information and elevator control information are sent on the same transmission line, and said means for separating said guide information and elevator control information is provided.