JPH1040463A - Luggage reception system - Google Patents
Luggage reception systemInfo
- Publication number
- JPH1040463A JPH1040463A JP20759196A JP20759196A JPH1040463A JP H1040463 A JPH1040463 A JP H1040463A JP 20759196 A JP20759196 A JP 20759196A JP 20759196 A JP20759196 A JP 20759196A JP H1040463 A JPH1040463 A JP H1040463A
- Authority
- JP
- Japan
- Prior art keywords
- charge
- information
- slip
- terminal
- luggage
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000005303 weighing Methods 0.000 claims abstract description 11
- 238000007726 management method Methods 0.000 abstract description 2
- 238000000034 method Methods 0.000 description 3
- 238000010586 diagram Methods 0.000 description 2
- 238000005259 measurement Methods 0.000 description 2
- 238000004891 communication Methods 0.000 description 1
- 238000007796 conventional method Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 230000032258 transport Effects 0.000 description 1
Landscapes
- Cash Registers Or Receiving Machines (AREA)
Abstract
(57)【要約】
【課題】 宅配便の配送受託業務において、係員という
人手が介在するために発生する人件費や料金誤納等の諸
問題の解決。
【解決手段】 制御端末4を中心に、荷物2の依頼者で
ある依頼人1と向き合って宛先情報や料金の授受を行う
情報端末3および料金端末5のユニットと、依頼される
荷物2の計測を行う秤量機6、測長機7と、管理を行う
伝票発行機8、搬送機9ユニットとで構成されるシステ
ムにより解決される。
(57) [Summary] [Problem] To solve problems such as labor costs and incorrect payment of fees due to the intervention of a person in charge of courier service delivery. SOLUTION: A unit of an information terminal 3 and a charge terminal 5 for giving and receiving address information and a charge by facing a client 1 who is a requester of the load 2 around a control terminal 4, and measuring the requested package 2 Is solved by a system composed of a weighing machine 6 and a length measuring machine 7 for performing the control, a slip issuing machine 8 for performing the management, and a transporting unit 9 unit.
Description
【0001】[0001]
【発明の属する技術分野】本発明は、宅配便を受け付け
る受付窓口の配送受託業務を自動的に代行する受付シス
テムに関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reception system for automatically performing a delivery service at a reception window for receiving courier services.
【0002】[0002]
【従来の技術】従来、宅配便は主に町なかの商店やコン
ビニエンスストアなどが配送受託業務を行っている。図
2はその受付処理フローである。ステップ101で依頼
人が依頼伝票に依頼人自身の住所や送付先の住所、送付
物品の概要、要補償額等を記入する。ステップ102で
は商店やコンビニエンスストア側の係員が対象荷物の寸
法や重量等を測定する。測定結果と送付先の区分を鑑み
て係員は料金表を参照して料金を提示する(ステップ1
03)。ステップ104で依頼人が料金の支払いを行
い、ステップ105で係員は荷物を受け取り所定の保管
場所に保管する。係員はその際、通りから荷物があるこ
とが集配員にわかるように連絡板等を表示し、集配車が
通過するときに集配員が連絡板を確認、荷物を回収する
(ステップ106)。2. Description of the Related Art Conventionally, home delivery services are mainly carried out by a store in a town or a convenience store. FIG. 2 shows the flow of the reception process. In step 101, the client fills in the request slip with the client's own address, the address of the destination, the outline of the product to be sent, the amount of compensation required, and the like. In step 102, a clerk at the store or convenience store measures the size, weight, etc. of the target luggage. In consideration of the measurement result and the classification of the destination, the staff presents the fee with reference to the fee table (step 1).
03). In step 104, the client pays the fee, and in step 105, the attendant receives the package and stores it in a predetermined storage location. At that time, the clerk displays a contact board or the like so that the collection and delivery staff can recognize that there is luggage from the street, and when the collection and delivery vehicle passes, the collection and delivery staff checks the communication board and collects the luggage (step 106).
【0003】[0003]
【発明が解決しようとする課題】この様なシステムの場
合、商店が閉まっていたり、商店の本来業務のため係員
が不在の時、依頼人は荷物の依頼が出来なかったり、長
時間待たされたりする。また係員の人件費も必要となる
うえ、係員のミスによる料金誤徴収等のトラブルが発生
する。商店側にしてみると係員は本来業務と宅配便配送
受託業務を兼ねているため宅配便配送受託業務で本来業
務が妨げられるという問題もあった。In the case of such a system, when a store is closed, or when a clerk is absent due to the business of the store, the client cannot request a package or waits for a long time. I do. In addition, labor costs for the staff are required, and troubles such as incorrect collection of fees due to mistakes of the staff occur. On the store side, there is also a problem that the clerk originally performs both the business and the courier service, so the business is hindered by the courier service.
【0004】本発明は、上記課題を解決するためになさ
れたもので、係員という人手が介在することによる問題
点を解消し、無人で宅配便配送受託が出来るシステムを
提供することを目的とする。SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and has as its object to provide a system which can solve the problem caused by the intervention of a person in charge of a courier service and can deliver a courier service on an unmanned basis. .
【0005】[0005]
【課題を解決するための手段】これらの課題の解決は荷
物の配送受託作業を自動化するシステムであって、情報
の入出力に用いる情報端末と、荷物の重量を測定する秤
量機と荷物の寸法を測定する測長機からの情報と、前記
情報端末に入力された少なくとも送り先と送り元の情報
とから料金計算を行い、料金表示画面に表示し、料金が
投入されたことを確認して伝票発行開始指示信号を出力
する料金端末と、前記情報端末からの少なくとも送り先
と送り元の情報を記載した伝票を発行し、受け付けた荷
物に該伝票の貼付作業を行う伝票発行機と、伝票貼付済
みの荷物を保存位置まで搬送する搬送機と、少なくとも
前記秤量機、測長機、伝票発行機、搬送機の制御を行う
制御装置とからなることを特徴とする荷物受付システム
によって達成される。SUMMARY OF THE INVENTION The object of the present invention is to provide a system for automating the work of receiving and delivering packages, an information terminal used for input / output of information, a weighing machine for measuring the weight of packages, and dimensions of packages. The charge is calculated from the information from the length measuring machine that measures the information, and at least the information of the destination and the source input to the information terminal, displayed on the charge display screen, and confirming that the charge has been input, and confirming the slip. A charge terminal that outputs an issuance start instruction signal, a slip issuing machine that issues a slip describing at least the information of the destination and the sender from the information terminal, and performs a work of attaching the slip to the received luggage, and a slip pasted This is achieved by a luggage receiving system, comprising: a transporter that transports the luggage to the storage position; and at least the weighing machine, the length measuring device, the slip issuing machine, and a control device that controls the transporter. .
【0006】[0006]
【作用】本発明によれば、無人による宅配便荷物の配送
受託業務の遂行が達成される。According to the present invention, it is possible to carry out a delivery service for home delivery parcels by an unattended person.
【0007】[0007]
【発明の実施の形態】図1は本発明の1実施形態を示す
ブロック図である。1は依頼人であり宅配便荷物2を配
送依頼すべく該荷物を持って本システムを訪れる。2は
依頼人1が持参した荷物である。3は情報端末であり、
図示しない入力部と表示部を備えている。情報端末3は
操作された(荷物2を受け付けた)時、電話回線を通じ
て荷物2がある旨集配者に連絡する。FIG. 1 is a block diagram showing an embodiment of the present invention. Reference numeral 1 denotes a client who visits the system with the parcel to request a delivery of parcel parcel parcel 2. Reference numeral 2 denotes luggage brought by the client 1. 3 is an information terminal,
An input unit and a display unit (not shown) are provided. When the information terminal 3 is operated (accepts the package 2), the information terminal 3 informs the collection / delivery person that the package 2 is present via a telephone line.
【0008】4は制御端末である。情報端末3の指示を
受け搬送機9と搬送機9上の秤量機6と測長機7を作動
させ、その結果の料金データを料金端末5から受け取る
と伝票発行機8を作動させ図示しない伝票の発行貼付作
業を行う。Reference numeral 4 denotes a control terminal. Upon receiving an instruction from the information terminal 3, the transporter 9, the weighing machine 6 on the transporter 9, and the length measuring device 7 are operated, and when the resulting fee data is received from the fee terminal 5, the slip issuing machine 8 is activated and a slip (not shown) And issue work.
【0009】5は料金端末であり、実際上は情報端末3
に隣接して配置され、料金テーブルのデータベースを有
している。搬送機9上の荷物2の重さ情報、サイズ情報
と情報端末3からの送付先等の情報から該料金テーブル
に基づき配送料金を積算し、表示するとともに、料金徴
収を行う。Reference numeral 5 denotes a toll terminal, which is actually an information terminal 3.
And has a database of fee tables. Based on the charge table, the delivery charge is integrated from the weight information and the size information of the package 2 on the carrier 9 and the information such as the destination from the information terminal 3 based on the charge table, displayed, and collected.
【0010】6は秤量機で、図示しないセンサーを搬送
機9上面の荷物2をおく場所の下に設け、制御端末4の
作動指令を受けて作動し、荷物2の重量を測り、料金端
末5に重量情報を送る。Reference numeral 6 denotes a weighing machine, which is provided with a sensor (not shown) under the place where the package 2 is placed on the upper surface of the transporter 9, operates in response to an operation command from the control terminal 4, measures the weight of the package 2, and measures the weight of the package 2. Send weight information to
【0011】7は測長機で、秤量機6と同様に制御端末
4の作動指令を受けて作動し、荷物2の寸法を測る。測
定法はレーザ計測が望ましいが、採寸端子を有する実測
方法等でもよい。Reference numeral 7 denotes a length measuring machine which operates in response to an operation command from the control terminal 4 in the same manner as the weighing machine 6, and measures the size of the baggage 2. The measuring method is preferably laser measurement, but may be an actual measuring method having a measuring terminal.
【0012】8は伝票発行機で、料金端末5からの料金
データを受けて制御端末4が作動指令とあて先及び料金
データを出力、伝票発行機8はあて先及び料金データを
図示しない伝票に印字した後、荷物2への貼付作業を行
う。Numeral 8 denotes a slip issuing machine, which receives charge data from the charge terminal 5 and the control terminal 4 outputs an operation command and destination and charge data. The slip issuing machine 8 prints the destination and charge data on a slip (not shown). Thereafter, the work of sticking to the package 2 is performed.
【0013】9は搬送機である。図1では発明の理解の
ため荷物2が秤量、測長と順次送られるイメージとして
あるが、実際は依頼人1が初めに荷物2を置いた場所で
伝票貼付まで行われた後初めて搬送され保管エリア10
に保管される。Reference numeral 9 denotes a transfer device. In FIG. 1, the baggage 2 is sequentially weighed and measured for the sake of understanding of the invention, but is actually sent to the place where the client 1 first put the baggage 2 until the slip is attached, and then the baggage 2 is first conveyed and stored. 10
Stored in
【0014】次に本実施形態に係るシステムの動作につ
いて説明する。依頼人1は搬送機9の所定の荷物置き場
に依頼荷物2を載置し、情報端末3の入力部から送り先
情報すなわち送り先の住所、氏名、送付物、損害要補償
額等を入力し、依頼人1自信の情報すなわち依頼人1の
住所等を入力する。Next, the operation of the system according to this embodiment will be described. The client 1 places the requested baggage 2 in a predetermined baggage storage area of the transporter 9 and inputs destination information, that is, the destination address, name, sentence, damage required amount, etc. from the input section of the information terminal 3, Information of the person 1 himself, that is, the address of the client 1 is input.
【0015】入力が完了すると、情報端末3から制御端
末4にこれらの情報と作動指令が出され、まず秤量機6
が作動、荷物2の総重量を計量し料金端末5に重量デー
タを送る。これと同時に情報端末3は電話回線を用い、
図示しない集配所を通じて集配車に対し、本実施形態に
係るシステムが荷物2を受け付けたことの連絡を行う。When the input is completed, the information terminal 3 sends these information and an operation command to the control terminal 4.
Operates, weighs the total weight of the package 2 and sends the weight data to the charge terminal 5. At the same time, the information terminal 3 uses a telephone line,
The system according to the present embodiment notifies the collection and delivery vehicle that the package 2 has been received through a collection and delivery station (not shown).
【0016】続いて情報端末3の作動指令により測長機
7が作動、荷物2の各辺を採寸し、秤量機6と同様に寸
法データを料金端末5へ送る。Subsequently, the length measuring machine 7 operates according to the operation command of the information terminal 3, measures each side of the package 2, and sends the dimensional data to the fee terminal 5 in the same manner as the weighing machine 6.
【0017】料金端末5は、情報端末3及び秤量機6、
測長機7のデータから料金端末5内に備えた料金テーブ
ルを勘案して料金を決定し、料金表示を行う。依頼人1
は表示分の料金を料金端末5の図示しない所定の入金口
に支払う。The charge terminal 5 includes an information terminal 3 and a weighing machine 6,
The charge is determined based on the data of the length measuring machine 7 in consideration of the charge table provided in the charge terminal 5, and the charge is displayed. Client 1
Pays the displayed fee to a predetermined deposit port (not shown) of the fee terminal 5.
【0018】料金端末5は料金が支払われたことを確認
すると、料金情報支払い完了通知を制御端末4に対して
行う。制御端末4はこれを受け伝票発行機8を作動、所
定事項を伝票に印刷し同伝票を荷物2に貼付した後荷物
は搬送機9によって保管エリア10に搬送され集配人が
引き取りに来るまで安全に保管される。保管エリア10
は受け付ける荷物2の内容によって、たとえば冷蔵輸送
が必要なものであったりした場合は、温度管理ができる
ものであってもよい。When the fee terminal 5 confirms that the fee has been paid, it notifies the control terminal 4 of the completion of the fee information payment. The control terminal 4 receives the request, activates the slip issuing machine 8, prints the prescribed items on the slip, and affixes the slip to the package 2. After the package is transported to the storage area 10 by the transporter 9, it is safe until the pick-up / delivery person arrives. Stored in Storage area 10
Depending on the contents of the baggage 2 to be accepted, for example, in the case where refrigerated transportation is required, temperature management may be possible.
【0019】[0019]
【発明の効果】請求項1記載の発明によれば、無人によ
る宅配便受付システムを実現したので、係員がいなくて
も荷物の依頼が出来るようになり、係員の人件費が不要
になった。また係員のミスを心配する必要もなく、料金
誤納が無くなった。According to the first aspect of the present invention, since an unattended home delivery service receiving system is realized, it is possible to request luggage without an attendant, thereby eliminating the labor cost of the attendant. In addition, there was no need to worry about clerks making mistakes, and erroneous payments were eliminated.
【図1】図1は本発明の1実施の形態を示すブロック図
である。FIG. 1 is a block diagram showing one embodiment of the present invention.
【図2】図2は従来の技術に係るフローチャートであ
る。FIG. 2 is a flowchart according to a conventional technique.
1…依頼人,2…荷物,3…情報端末,4…制御端末,
5…料金端末,6…秤量機,7…測長機,8…伝票発行
機,9…搬送機,10…保管エリア1 ... client, 2 ... luggage, 3 ... information terminal, 4 ... control terminal,
5 ... Charge terminal, 6 ... Weighing machine, 7 ... Measuring machine, 8 ... Slip issuing machine, 9 ... Carrier, 10 ... Storage area
Claims (1)
であって、 情報の入出力に用いる情報端末と、 荷物の重量を測定する秤量機と荷物の寸法を測定する測
長機からの情報と、前記情報端末に入力された少なくと
も送り先と送り元の情報とから料金計算を行い、料金表
示画面に表示し、料金が投入されたことを確認して伝票
発行開始指示信号を出力する料金端末と、 前記情報端末からの少なくとも送り先と送り元の情報を
記載した伝票を発行し、受け付けた荷物に該伝票の貼付
作業を行う伝票発行機と、 伝票貼付済みの荷物を保存位置まで搬送する搬送機と、 少なくとも前記秤量機、測長機、伝票発行機、搬送機の
制御を行う制御装置とからなることを特徴とする荷物受
付システム。1. A system for automating a luggage delivery consignment work, comprising: an information terminal used for inputting / outputting information; a weighing machine for measuring the weight of the luggage; and information from a length measuring machine for measuring the size of the luggage. A charge terminal that calculates a charge from at least the destination and source information input to the information terminal, displays the charge display screen, confirms that the charge has been input, and outputs a slip issue start instruction signal; A slip issuing machine for issuing at least a slip including information on a destination and a sender from the information terminal and performing a work of attaching the slip to the received luggage; and a transporter for transporting the luggage having the slip pasted to a storage position. And a control device for controlling at least the weighing machine, the length measuring machine, the slip issuing machine, and the transporter.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP20759196A JPH1040463A (en) | 1996-07-19 | 1996-07-19 | Luggage reception system |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP20759196A JPH1040463A (en) | 1996-07-19 | 1996-07-19 | Luggage reception system |
Publications (1)
Publication Number | Publication Date |
---|---|
JPH1040463A true JPH1040463A (en) | 1998-02-13 |
Family
ID=16542312
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP20759196A Pending JPH1040463A (en) | 1996-07-19 | 1996-07-19 | Luggage reception system |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH1040463A (en) |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2003228609A (en) * | 2002-02-05 | 2003-08-15 | Fujitsu Ltd | Gift exchange support device and gift exchange support method |
JP2003228611A (en) * | 2002-02-05 | 2003-08-15 | Fujitsu Ltd | Gift exchange support device and gift exchange support method |
JP2018194962A (en) * | 2017-05-15 | 2018-12-06 | 東芝テック株式会社 | Transport acceptance system |
-
1996
- 1996-07-19 JP JP20759196A patent/JPH1040463A/en active Pending
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2003228609A (en) * | 2002-02-05 | 2003-08-15 | Fujitsu Ltd | Gift exchange support device and gift exchange support method |
JP2003228611A (en) * | 2002-02-05 | 2003-08-15 | Fujitsu Ltd | Gift exchange support device and gift exchange support method |
US7353190B2 (en) | 2002-02-05 | 2008-04-01 | Fujitsu Limited | Gift-valuable article exchange assisting device and method, and computer product |
JP2018194962A (en) * | 2017-05-15 | 2018-12-06 | 東芝テック株式会社 | Transport acceptance system |
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