JPH04163684A - Facilities admission system - Google Patents

Abstract

PURPOSE:To admit a customer without giving the customer the sense of displeasure by making it possible for the customer to enter amusement facilities from both an entrance gate for a preengaged customer and the entrance gate for usual admittance according to the wish of the customer. CONSTITUTION:The amusement facilities 13 are provided separately with the entrance gate 14 for the preengaged customer and the entrance gate 15 for usual admittance, and the customer disliking to stand in a line reserves a seat beforehand at a reservation center by telling the member number of a membership card and prescribed reservation information. This customer goes to the amusement facilities on the day of entrance, and since he can get an admission ticket from a ticket issuing machine prior to the entrance, he can enter the amusement facilities from the entrance gate 14 for the preengaged customer without standing in a line. Besides, at a stage that he gets the ticket 11 for the preengaged customer, a charge for this customer is paid from the bank account of partner bank on the basis of the member number. Thus, in the amusement facilities, the customer can be admitted without being given the sense of displeasure.

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Field of Application] The present invention relates to a facility entrance method for entering recreational facilities such as amusement parks.

[Prior Art] Conventionally, rides and amusement facilities in amusement parks and the like have not had reservations made by telephone, nor have tickets or entrance gates that distinguish between those who have made reservations and those for the general public.

[Problem to be solved by the invention] As described above, in the past, there were no reservations made by telephone, no tickets or entrance gates to distinguish between those who made reservations and those for the general public. When there is a large concentration of tourists, long lines to enter the tourist facilities occur, and there is a problem in that the waiting time in the line is longer than the time to tour the facilities. For example, if there are a large number of recreational facilities such as amusement parks,
If the waiting time in line is longer, customers will be dissatisfied with not being able to see what they want to see or ride what they want to ride. There were problems such as not being able to enter the venue. Furthermore, there is no way to accurately predict the number of customers visiting the facility, making it impossible to appropriately allocate staff to operate the resort.Furthermore, if a reservation is accepted over the phone, the person making the reservation cannot be identified, resulting in reservation fees and cancellation fees. There have been problems such as an increase in false reservation information due to the lack of a means to collect fees, which has hindered the operation of tourist facilities.

The present invention has been made to improve upon these conventional drawbacks.The purpose of the present invention is to allow customers to enter an entertainment facility without causing discomfort to the customers, and to allow customers to enter the facility without causing any hindrance to the operation of the facility. The purpose of the present invention is to provide a facility entrance method that can be performed efficiently without any hassle.

[Means for Solving the Problems] The facility entrance method of the present invention includes a reservation center that records and manages the membership number of a membership card and predetermined reservation information when they are input, and the membership number and reservation information. and a ticket issuing machine for issuing tickets for admission to the recreational facility, and the recreational facility is provided with an entrance gate for reserved users and an entrance gate for general admission. , the customer who obtained the reserved admission ticket from the ticket issuing machine can enter the recreational facility through the reserved admission gate, and is also able to enter the affiliated company's admission ticket based on the membership number of the manually-generated membership card. The bank will now debit your account.

[Function] According to the present invention, the recreational facility has separate entrance gates for reserved users and general admission gates, and customers who do not like waiting in line can enter the membership number on their membership card and a predetermined entry gate. Tell the reservation information and make a reservation in advance at the reservation center. After that,
The customer goes to the recreational facility on the day of admission, has his membership number and reservation information confirmed through a terminal, and obtains an admission ticket for the reserved person from a ticket issuing machine prior to admission. This allows the customer to enter the recreational facility through the reserved person's entrance gate without waiting in line. Furthermore, when a reservation ticket is obtained, the fee for the customer is debited from the affiliated bank's account based on the membership number.

[Example] Hereinafter, the present invention will be explained with reference to the drawings.

FIG. 1 is a diagram showing an example of a recreational facility to which the facility entrance method according to the present invention is applied, and inside this recreational facility 3 there is a reserved person's entrance gate through which a customer with a reserved person's ticket 11 can enter. 14, and an entrance gate 15 for general visitors through which customers with general admission tickets 12 can enter.

FIG. 2 is a block diagram of an embodiment of the present invention. In this embodiment, there is a reservation center 1 which accepts reservations from customers by telephone 5, and a reservation center located near an entertainment facility 3. A ticket counter 7 that can communicate with the reservation center I via the communication line 6, and a bank 16 that can communicate with the reservation center I via the communication line 6 are provided. The reservation center 1 has a computer 2 having a central processing unit, and a database 3 that records reservation information such as reservation date and time, number of people, facility name, membership number, and reservation number. It has a display 8 and a keyboard 9 for checking information, and a ticket issuing printer 10 for issuing tickets for admission.

Further, the bank 16 is configured to debit the member's account upon being notified of the member number of the member card.

Next, the facility entrance processing operation in such a configuration will be explained using the flowchart of FIG. 3.

First, a customer who wants to enter the recreational facility 3 either makes a reservation and enters, or enters without a reservation. If the customer does not wish to make a reservation (Step S1), the customer purchases a general admission ticket 12 for the desired recreational facility 3 at the ticket counter 7 on the day of admission to the recreational facility.Step 5IO) The user enters the facility through the entrance gate 15 (step 511). On the other hand, if the customer wishes to make a reservation (step S1)
, this customer calls the reservation center 1 using the telephone 5 (step S2), the name of the facility 3 in the tourist facility for which he/she wishes to make a reservation,
Tell them the date and time of admission, the number of visitors, and the membership number written on their membership card and request a reservation (Step S3)
. The requested reservation is immediately entered into the computer 2, and the computer 2 refers to the reservation database 3, and if the seats in the resort facility 3 are available, the requested reservation is registered in the reservation database 3 and the reservation is made. (Step S4). In addition, the reservation database 3 has a seat inventory for each date and time for each tourist facility, and each seat inventory is divided into those for reservations and those for the general public, and the distribution ratio of these is dynamically changed by the computer 2. is possible, and when there are few people making reservations, adjustments can be made freely such as increasing the number of slots for the general public. If a reservation is made in step S4, the reservation center 1 returns the reservation number to the customer, and the customer can then receive the reservation number by telephone 5 (step S5).

In this way, reservations can be made in accordance with steps S2 to S5 before entering the amusement facility facility 3. When the date of admission is reached, the customer goes to the ticket counter 7 and tells them the reservation number and membership number received at the time of reservation (step S6). The reservation number is input from the keyboard 9 and notified to the reservation center 1 via the communication line 6. At the reservation center 1, the computer 2 refers to the reservation database 3, retrieves the reservation information corresponding to the reservation number, and stores the reservation information. is returned to the check callantuff and displayed on its display 8. If the displayed contents and membership number are correct, the check counter 7 issues a reservation ticket 11 to the ticket issuing printer 10 and hands it to the customer (step S7). When the member card is handed over, the reservation action is completed and the reservation fee etc. are settled from the member customer's account at the bank 16 affiliated with the member card (step S8). Next, the customer who has the reservation ticket 11 can go to the destination amusement facility facility 3 at the reservation time and enter through the reservation entrance gate 14 (step S9).

As described above, in this embodiment, admission to the amusement facility facility 3 is divided into those for those who have made reservations and those for the general public, so if a customer has made a reservation, he or she can go to the hotel or take the train without waiting in line when entering. You can use the facility with peace of mind and comfort. On the other hand, customers who like and are not averse to waiting in line can enter through the general admission gate 15 as before, which will allow customers who dislike waiting in line and customers who do not mind waiting in line to enter. Both can be satisfied. Furthermore, by limiting the reservation holders to only those who have a membership card with credit attached, it is possible to prevent omissions in collection of reservation fees and cancellation fees, and to prevent false reservations. Also,
It is possible to predict the number of visitors based on reservation information, which enables efficient management in terms of personnel allocation.

[Effects of the Invention] As explained above, the present invention allows customers to enter the entertainment facility from either the reserved person entrance gate or the general admission entrance gate, depending on the customer's wishes, and when a reservation is made. Since the customer's membership number and reservation information are recorded and managed, the customer can be admitted without causing any discomfort to the customer, and the facility can be efficiently operated without causing any hindrance to the operation of the facility. The effect is that it can be done.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an example of a recreational facility to which the facility entrance method according to the present invention is applied, FIG. 2 is a block diagram of an embodiment of the present invention, and FIG. 3 is a diagram showing an example of processing operation of the present invention. It is a flowchart. In the figure, l... Reservation center 2... Computer 3.
・Reservation database 5 ・Telephone 6 ・Communication port I
I 7...Ticket counter 8...Display 9...Keyboard 10...Ticketing printer 11...Reserver's ticket 12...General admission ticket 13...Vacation facility 14...Reservation Entrance gate 15 for general visitors...Entrance gate 16 for general visitors...Bank agent Patent attorney Jo Yamashita Figure 1/3 Figure 2 7; Chie, 7ff Ushik

Claims (1)

[Claims] A reservation center that records and manages the membership number of the membership card and predetermined reservation information when they are input, a terminal for confirming the membership number and reservation information, and a ticket that promises admission to the recreational facility. The recreational facility is provided with an entrance gate for reserved persons and an entrance gate for general admission, and a customer who obtains an admission ticket for reserved persons from the ticket issuing machine can It is possible to enter the recreational facility through the reservation gate, and a bank account is debited from the affiliated bank based on the membership number of the entered membership card. Facility entry method.