JP5764587B2 - Order processing apparatus, order processing system and program - Google Patents

Description

  Embodiments described herein relate generally to an order processing apparatus, an order processing system, and a program.

  Conventionally, an order processing system in which a customer himself operates an order terminal to order a desired menu item has been used in restaurants.

  If the menu item that the customer wants to order using the order terminal is already out of stock and the customer gives up the order, the store misses the opportunity to increase sales.

JP 2006-244183 A

  Due to the above circumstances, when there are out-of-stock menu items, it is necessary to take measures to prevent a decrease in store sales.

An order processing apparatus according to an embodiment includes an inventory determination unit, a recommended menu determination unit, and a screen data generation unit. The inventory determination means determines whether or not the menu item is in stock based on inventory information for managing the number of menu item inventory. The recommended menu determining means determines a recommended menu item for the menu item determined to be out of stock by the inventory determining means based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock. decide. The screen data generation means generates screen data including a button for ordering a menu item, and if there is a menu item determined to be out of stock by the inventory determination means , the screen data includes On the button for ordering the menu item, information on the recommended menu item determined by the recommended menu determining unit is arranged in the screen data.

The schematic diagram which shows the structure of the order processing system which concerns on one Embodiment. The block diagram which shows the principal part structure of the order terminal which concerns on the same embodiment. The block diagram which shows the principal part structure of the server which concerns on the same embodiment. The schematic diagram which shows an example of the data structure of inventory DB which concerns on the embodiment. The schematic diagram which shows an example of the data structure of recommendation menu DB which concerns on the embodiment. The block diagram which shows the main functions of the order processing system which concerns on the embodiment. The flowchart of the main operation | movement of the order terminal which concerns on the same embodiment. The schematic diagram which shows an example of the order screen which concerns on the embodiment. 6 is a flowchart of menu display processing according to the embodiment. The schematic diagram which shows an example of the order screen which concerns on the embodiment. The schematic diagram which shows an example of the order screen which concerns on the embodiment. The flowchart of the registration process which concerns on the same embodiment. The schematic diagram which shows an example of the recommendation menu screen which concerns on the embodiment. The flowchart of the order process which concerns on the same embodiment. The schematic diagram which shows an example of the out-of-stock notification screen concerning the embodiment.

An embodiment will be described with reference to the drawings.
In the following embodiments, an order processing system operating at a restaurant is disclosed.

  FIG. 1 is a schematic diagram showing a configuration of an order processing system according to the present embodiment. The order processing system includes a plurality of order terminals 1, a server 2, a kitchen printer 3, a POS (Point Of Sales) terminal 4, a LAN (Local Area Network) line 5, and one or a plurality of access points (AP) 6. Including.

  The order terminal 1 is arranged on each table in the store, for example. The order terminal 1 accepts orders for menu items from customers. The server 2 is arranged, for example, in a store backyard. The server 2 manages information related to inventory of menu items, store sales, orders from customers, and the like. The kitchen printer 3 is disposed, for example, in a kitchen. The kitchen printer 3 prints the order slip including the menu item ordered by the customer and the identification number of the table. The shop clerk cooks the menu items based on the order slip. The POS terminal 4 is disposed at, for example, an accounting office. The POS terminal 4 settles the customer's food and drink bill. The LAN line 5 connects the server 2, the kitchen printer 3, the POS terminal 4, and the access point 6 so that they can communicate with each other. The access point 6 is disposed on the ceiling in the store, for example. The access point 6 wirelessly communicates with the order terminal 1 and relays communication between the order terminal 1 and the server 2 by communicating with the server 2 via the LAN line 5.

  FIG. 2 is a block diagram showing a main configuration of the order terminal 1. The order terminal 1 includes a CPU (Central Processing Unit) 10, a bus line 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a communication device 14, a display 15, a touch panel 16, and the like. The bus line 11 connects the CPU 10, ROM 12, RAM 13, communication device 14, display 15, and touch panel 16.

  The ROM 12 stores a computer program executed by the CPU 10 and the like. The RAM 13 forms various work memory areas. The communication device 14 performs wireless communication with the access point 6 via, for example, radio waves. The display 15 is an LCD (Liquid Crystal Display), for example, and displays a screen related to ordering menu items. The touch panel 16 is disposed on the display surface of the display 15 and detects an operation on the display 15.

  FIG. 3 is a block diagram showing a main configuration of the server 2. The server 2 includes a CPU 20, a bus line 21, a ROM 22, a RAM 23, a communication device 24, an auxiliary storage device 25, and the like. The bus line 21 connects the CPU 20, ROM 22, RAM 23, communication device 24, and auxiliary storage device 25.

  The ROM 22 stores a computer program executed by the CPU 20. The RAM 23 forms various work memory areas. The communication device 24 communicates with the kitchen printer 3, the POS terminal 4, and the access point 6 via the LAN line 5. The auxiliary storage device 25 is, for example, an HDD (Hard Disk Drive), and stores an inventory DB (Data Base) 30, a recommended menu DB 31, and the like.

  FIG. 4 is a schematic diagram illustrating an example of the data structure of the inventory DB 30. The stock DB 30 includes the number of stocks of each menu item provided at the restaurant. When the inventory of the menu item is replenished, the store clerk corrects the inventory number of the menu item in the inventory DB 30 via a personal computer (not shown) connected to the server 2. When a menu item is ordered via the ordering terminal 1, the server 2 reduces the number of inventory items of the menu item in the inventory DB 30 by the number of orders. In this way, the number of stocks in the stock DB 30 is corrected at any time to a number corresponding to the actual stock.

  FIG. 5 is a schematic diagram illustrating an example of the data structure of the recommended menu DB 31. The recommended menu DB 31 includes recommended menu information representing menu items that recommend a substitute order to a customer when out of stock for each menu item provided at the restaurant. The recommended menu information in this embodiment includes three menu items to which priorities 1, 2, and 3 are assigned.

  The main functions of the order processing system according to this embodiment will be described. FIG. 6 is a block diagram showing the main functions of the order processing system. The order processing system includes functions as an inventory determination unit 100, a recommended menu determination unit 101, a screen data generation unit 102, and an order processing unit 103. The functions of these units 100 to 103 can be realized by information processing by hardware included in the order processing system or a processor included in the order processing system. Particularly in this embodiment, the CPU 10 of the ordering terminal 1 executes the computer program stored in the ROM 12 to realize the functions as the units 100 to 103.

  The stock determination unit 100 determines whether or not the menu item is in stock based on the stock DB 30.

  Based on the recommended menu DB 31, the recommended menu determining unit 101 determines a menu item for which an order is recommended instead of the menu item determined to be out of stock by the inventory determining unit 100.

  The screen data generation unit 102 generates screen data such as an order screen (see FIGS. 8, 10, and 11), a recommended menu screen (see FIG. 13), and an out-of-stock notification screen (see FIG. 15). When there is a menu item determined to be out of stock by the inventory determination unit 100, the screen data generation unit 102 arranges information regarding the menu item determined by the recommended menu determination unit 101 for the menu item in the screen data. To do.

  The order processing unit 103 executes processing for ordering menu items in accordance with the operation of the screen displayed on the display 15 based on the screen data.

  The operation of the order processing system will be specifically described with reference to FIGS. The operations shown in the flowcharts of FIGS. 7, 9, 12, and 14 are realized by the CPU 10 executing a computer program stored in the ROM 12.

  FIG. 7 is a flowchart showing the main operation of the order terminal. In the flowchart, first, the CPU 10 displays an initial order screen on the display 15 (step S101). FIG. 8 is a schematic diagram showing an example of the order screen in the initial state. The illustrated order screen 200 includes a plurality of category buttons 210, a menu button area 220, an order transmission button 230, and an accounting button 240. The category button 210 is provided for each category for classifying menu items such as “recommended”, “drink”, and “snacks”. The menu button area 220 is an area for arranging menu buttons for ordering menu items belonging to the category corresponding to the operated category button 210. In the initial state, the menu button area 220 is blank. The order transmission button 230 is a button for confirming the order of the menu item designated by the operation of the menu button. The accounting button 240 is a button for accounting for the ordered menu. The category button 210, the order transmission button 230, and the accounting button 240 are GUIs (Graphical User Interfaces) that can be operated via the touch panel 16.

  After step S101, the CPU 10 determines whether or not the order screen 200 has been operated (step S102). The CPU 10 repeats the determination until the order screen 200 is operated (No in step S102).

  When it is determined that the order screen 200 has been operated (Yes in Step S102), the CPU 10 determines whether or not the operation is an operation of the category button 210 (Step S103). If it is determined that the operation is the category button 210 (Yes in step S103), the CPU 10 executes a menu display process for displaying the menu button in the menu button area 220 (step S104).

  FIG. 9 is a flowchart of the menu display process. In the flowchart, first, the CPU 10 acquires the number of stocks for each menu item belonging to the category corresponding to the operated category button 210 (step S201). Specifically, first, the CPU 10 accesses a master file in which information (name, price, category, etc.) related to the menu item is described, and specifies the menu item belonging to the category. For example, the master file may be stored in the ROM 12 of the ordering terminal 1 or may be stored in the auxiliary storage device 25 of the server 2. Subsequently, the CPU 10 accesses the inventory DB 30 stored in the auxiliary storage device 25 of the server 2, acquires the inventory quantity for each menu item specified from the master file, and writes it in the RAM 13.

  After step S201, the CPU 10 determines whether or not each menu item specified from the master file has stock based on the number of stocks written in the RAM 13 (step S202). When there is no menu item whose stock quantity is “0”, the CPU 10 determines that each menu item has stock (Yes in step S202). In this case, the CPU 10 generates screen data of the order screen 200 in which menu buttons for each menu item are arranged in the menu button area 220 (step S203). After step S203, the CPU 10 displays the order screen 200 based on the screen data on the display 15 (step S204). With step S204, the CPU 10 ends the menu display process.

  An example of the order screen 200 based on the screen data generated in step S203 is shown in FIG. This order screen 200 corresponds to the case where the “recommended” category button 210 is operated. Menu buttons 221 and 222 for ordering menu items M1 and M2 belonging to the category “recommended” are arranged in the menu button area 220. The menu buttons 221 and 222 display the names, image images, and prices of the menu items M1 and M2. The menu buttons 221 and 222 are GUIs that can be operated via the touch panel 16.

  In step S202, when there is a menu item whose stock quantity is “0”, the CPU 10 determines that there is a menu item that is not in stock (No in step S202). In this case, the CPU 10 determines a menu item recommended for the customer (hereinafter referred to as a recommended menu item) instead of the menu item not in stock (step S205). Specifically, the CPU 10 accesses the recommended menu DB 31 stored in the auxiliary storage device 25 of the server 2, acquires recommended menu information of menu items that are not in stock, and writes them in the RAM 13. Further, the CPU 10 accesses the inventory DB 30 stored in the auxiliary storage device 25 of the server 2, acquires the inventory quantity of the menu items with the priority levels 1 to 3 in the recommended menu information written in the RAM 13, and writes it in the RAM 13. The CPU 10 determines whether the inventory quantity of the priority 1 menu item in the recommended menu information is “0” based on the recommended menu information written in the RAM 13 and the inventory quantity. Is determined as a recommended menu item. If the inventory quantity of the menu item with priority 1 is “0”, the CPU 10 determines that the inventory quantity of the menu item with priority 2 in the recommended menu information is based on the recommended menu information and the inventory quantity written in the RAM 13. If it is not “0”, the menu item is determined as a recommended menu item. If the inventory quantity of the menu item with priority 2 is “0”, the CPU 10 determines that the inventory quantity of the menu item with priority 3 in the recommended menu information is “0” based on the recommended menu information and the inventory quantity written in the RAM 13. If it is not “0”, the menu item is determined as a recommended menu item. When there are a plurality of menu items that are not in stock, the CPU 10 determines recommended menu items for all the menu items.

  After step S205, the CPU 10 generates screen data of the order screen 200 in which menu buttons for each menu item are arranged in the menu button area 220 (step S206). Further, the CPU 10 has first information indicating that the menu item is out of stock on the menu button of the menu item that is out of stock included in the screen data, and the recommended menu item for the menu item determined in step S205. 2nd information about is arranged. When there are a plurality of menu items that are not in stock, the first information and the second information are arranged on the menu buttons of all the menu items. After step S206, the CPU 10 displays the order screen 200 based on the screen data on the display 15 (step S204). With step S204, the CPU 10 ends the menu display process.

  An example of the order screen 200 based on the screen data generated in step S205 is shown in FIG. In the order screen 200, the “recommended” category button 210 is operated as in FIG. 10, the menu item M1 is not in stock, and the menu item M2 is determined as the recommended menu item for the menu item M1 in step S205. It corresponds to. Menu buttons 221 and 222 for ordering menu items M1 and M2 are arranged in the menu button area 220. Further, on the menu button 221, first information 250 including a character string “out of stock” and second information 251 including a character string “How about the menu item M2 instead” are arranged. ing.

  Returning to the description of FIG. After the menu display process, the operation of the CPU 10 returns to step S102. If it is determined in step S103 that the operation is not an operation of the category button 210 (No in step S103), the CPU 10 determines whether or not the operation is an operation of a menu button (step S105). When it determines with it being operation of a menu button (Yes of step S105), CPU10 performs a registration process (step S106).

  FIG. 12 is a flowchart of the registration process. In the flowchart, first, the CPU 10 determines whether or not the menu item corresponding to the operated menu button is in stock (step S301). When the number of stocks of the menu item written in the RAM 13 in the menu display process for displaying the currently displayed order screen 200 is not “0”, the CPU 10 determines that the menu item has stock (step) Yes in S301). In this case, the CPU 10 registers the menu item in the registration buffer formed in the RAM 13 (step S302). Here, “registration” refers to writing information on the menu item (such as an identification code of the menu item) in the registration buffer. With step S302, the CPU 10 ends the registration process.

  On the other hand, when the stock quantity of the menu item written in the RAM 13 in the menu display process for displaying the currently displayed order screen 200 is “0”, the CPU 10 determines that the menu item is out of stock. (No in step S301). In this case, the CPU 10 generates screen data of a recommended menu screen that accepts an order for a recommended menu item for the menu item (step S303). After step S303, the CPU 10 displays the recommended menu screen 300 based on the screen data on the display 15 (step S304).

  FIG. 13 is a schematic diagram showing an example of a recommended menu screen displayed when the menu button 221 is operated on the order screen 200 shown in FIG. The recommended menu screen 300 includes information such as image data, names, and prices of recommended menu items (menu item M2 in this example), an order button 301, and a cancel button 302. The order button 301 and the cancel button 302 are GUIs that can be operated via the touch panel 16.

  After step S304, the CPU 10 determines whether or not the order button 301 and the cancel button 302 have been operated (step S305). The CPU 10 repeats the determination until either the order button 301 or the cancel button 302 is operated (No in step S305).

  When either the order button 301 or the cancel button 302 is operated (Yes in step S305), the CPU 10 determines the type of the operated button (step S306). If it is determined that the order button 301 has been operated (“Order” in step S306), the CPU 10 registers a recommended menu item corresponding to the recommended menu screen in the registration buffer (step S307). With step S307, the CPU 10 ends the registration process. At this time, the CPU 10 deletes the recommended menu screen.

  On the other hand, if it is determined that the cancel button 302 has been operated (“cancel” in step S306), the CPU 10 ends the registration process without passing through step S307. At this time, the CPU 10 deletes the recommended menu screen.

  Returning to the description of FIG. After the registration process, the operation of the CPU 10 returns to step S102. The CPU 10 executes a registration process every time the menu button is operated. Information about the operated menu item is stored in the registration buffer.

  If it is determined in step S105 that the operation is not a menu button operation (No in step S105), the CPU 10 determines whether the operation is an operation of the order transmission button 230 (step S107). When it determines with it being operation of the order transmission button 230 (Yes of step S107), CPU10 performs an order process (step S108).

  FIG. 14 is a flowchart of order processing. In the flowchart, first, the CPU 10 acquires the inventory quantity of each menu item registered in the registration buffer (step S401). The method for acquiring the stock quantity is the same as in step S201. The CPU 10 writes the acquired inventory quantity in the RAM 13.

  After step S401, the CPU 10 determines whether or not each menu item registered in the registration buffer has stock based on the number of stocks written in the RAM 13 (step S402). When there is no menu item whose stock quantity is “0”, the CPU 10 determines that each menu item has stock (Yes in step S402). In this case, the CPU 10 transmits the information written in the registration buffer to the server 2 as order data (step S403).

  On the other hand, if there is a menu item whose stock quantity is “0” in step S402, the CPU 10 determines that there is a menu item that is not in stock (No in step S402). In this case, the CPU 10 determines a recommended menu item for the menu item that is not in stock (step S404). The method for determining the recommended menu item is the same as in step S205.

  After step S404, the CPU 10 generates screen data for an out-of-stock notification screen (step S405). The out-of-stock notification screen is a screen for notifying a product out of stock and accepting an order for the recommended menu item determined in step S404. After step S404, the CPU 10 displays an out-of-stock notification screen based on the screen data on the display 15 (step S406).

  An example of the out-of-stock notification screen is shown in FIG. This out-of-stock notification screen 400 is an out-of-stock notification screen when the menu item M2 registered in the registration buffer is out of stock and the menu item M3 is determined as the recommended menu in step S404. The out-of-stock notification screen 400 includes a message that the menu item M2 is out of stock and recommends another menu item, information such as image data, name, and price of the recommended menu item (menu item M3 in this example), An order button 401 and a cancel button 402 are included. The order button 401 and the cancel button 402 are GUIs that can be operated via the touch panel 16.

  After step S406, the CPU 10 determines whether or not the order button 401 and the cancel button 402 are operated (step S407). The CPU 10 repeats the determination until either the order button 401 or the cancel button 402 is operated (No in step S407).

  When either the order button 401 or the cancel button 402 is operated (Yes in step S407), the CPU 10 determines the type of the operated button (step S408). If it is determined that the order button 401 has been operated (“Order” in step S408), the CPU 10 registers the recommended menu item notified on the out-of-stock notification screen 400 in the registration buffer (step S409).

  On the other hand, if it is determined that the cancel button 402 has been operated (“cancel” in step S408), the CPU 10 deletes the information related to the menu item for which the out-of-stock notification screen 400 has been notified from the registration buffer, thereby deleting the menu. The item registration is canceled (step S410).

  If a plurality of menu items that are not in stock are registered in the registration buffer, the CPU 10 performs the operations of steps S404 to S410 for each of these menu items.

  After step S409 or step S410, the CPU 10 transmits the information written in the registration buffer to the server 2 as order data (step S403).

  With step S403, the CPU 10 ends the order process. At this time, the CPU 10 clears the registration buffer and deletes the screen when the out-of-stock notification screen is displayed.

  When the server 2 receives the order data transmitted in step S403, the CPU 20 of the server 2 includes the order data and the identification number of the table in which the order terminal 1 that is the transmission source of the order data is arranged. The order history information is written in the auxiliary storage device 25. Further, the CPU 20 transmits the order history information to the kitchen printer 3. The kitchen printer 3 prints an order slip based on the received order history information. The clerk distributes the food cooked based on the order slip to the order source table.

  Returning to the description of FIG. After the order process, the operation of the CPU 10 returns to step S101. If it is determined in step S107 that the operation is not an operation of the order transmission button 230 (No in step S107), the CPU 10 executes other processing corresponding to the operation (step S109). For example, when the operation is an operation of the accounting button 240, the CPU 10 transmits a command instructing accounting of the table in which the order terminal 1 is arranged to the server 2. When the server 2 receives this command, the CPU 20 of the server 2 retrieves the order history information of the customer from the auxiliary storage device 25 based on the identification number of the table in which the order terminal 1 that is the transmission source of the command is arranged. Then, the found order history information is transmitted to the POS terminal 4. The POS terminal 4 performs accounting processing such as calculation of the total price and printing of a receipt based on the order history information received from the server 2.

  Of the operations of the order terminal 1 described above, steps S201, S202, S301, S401, S402, and the like correspond to functions as the stock determination unit 100. Steps S205 and S404 correspond to the function as the recommended menu determination unit 101. Steps S203, S303, S405, and the like correspond to functions as the screen data generation unit 102. Step S403 and the like correspond to the function as the order processing unit 103.

  In the order processing system of the present embodiment described above, when there is a menu item that is not in stock, information on the recommended menu item for the menu item is the screen of the order screen 200, the recommended menu screen 300, and the out-of-stock notification screen 400. Placed in the data. If a screen based on such screen data is displayed on the order terminal 1, a recommended menu item can be recommended even if the menu item that the customer is trying to order is not in stock. As a result, if the customer orders the recommended menu item, it is possible to prevent a decrease in store sales due to out of stock.

  Further, the order processing system determines whether or not the menu item is in stock both before the customer selects the menu item to order (steps S201 and S202) and when the order is confirmed (steps S401 and S402). With such a configuration, even if a customer runs out of stock after selecting a menu item to order on the order screen 200 and operating the order transmission button 230 to confirm the order, the product is out of stock. Can be reported accurately.

The order processing system determines a recommended menu item from among a plurality of menu items determined in the recommended menu DB 31 based on a predetermined priority. If a menu item that the store wants to sell is determined as a menu item having a high priority, an effect of increasing the number of sales of the menu item can be expected.
In addition to these, various suitable effects can be obtained from the configuration disclosed in the present embodiment.

(Modification)
Some variations are shown.
In the above embodiment, when the order terminal 1 functions as an order processing device, that is, when the order terminal 1 has functions as the inventory determination unit 100, the recommended menu determination unit 101, the screen data generation unit 102, and the order processing unit 103. Was illustrated. However, the functions as these units may be provided in other devices included in the order processing system. For example, the server 2 may be provided with functions as these units 100 to 103, and the server 2 may function as an order processing device. In this case, the order terminal 1 requests screen data such as the order screen 200, the recommended menu screen 300, and the out-of-stock notification screen 400 from the server 2 according to the operation by the customer, and the server 2 responds to the request from the order terminal 1. If the order terminal 1 and the server 2 are configured so that the screen data is generated in response and the generated screen data is transmitted to the order terminal 1 and the order terminal 1 displays a screen based on the screen data received from the server 2. Good. Moreover, the order terminal 1 and the server 2 may share the function as each part 100-103.

  In the above-described embodiment, the case where the recommended menu item for the menu item that is not in stock is determined based on the priority set in the recommended menu information of the recommended menu DB 31 is exemplified. However, the recommended menu item may be determined based on conditions other than priority. For example, among the plurality of menu items defined in the recommended menu information, the menu item having the largest inventory quantity in the inventory DB 30 may be determined as the recommended menu item. In addition, among the plurality of menu items defined in the recommended menu information, menu items that have already been ordered by the customer may be excluded from the selection targets of the recommended menu items. Menu items that have already been ordered can be grasped based on order history information written in the auxiliary storage device 25 of the server 2. In addition, the recommended menu item may be determined based on the time zone, season, customer base, or the like.

  In the above embodiment, the ROM 12 of the ordering terminal 1 stores the computer program for realizing the processes related to the operations shown in the flowcharts of FIGS. 7, 9, 12, and 14. These computer programs are not necessarily stored in advance in an order processing apparatus such as the order terminal 1. These computer programs may be downloaded from the network to the order processing apparatus, or those recorded on a recording medium may be installed in the order processing apparatus. The recording medium may be in any form as long as it can store a computer program such as a CD-ROM or a memory card and can be read by the apparatus. The function obtained by installing or downloading the computer program may be realized in cooperation with an OS (operating system) of the order processing apparatus.

Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.
The invention described in the scope of the original claims of the present application will be added below.
[1] Inventory judging means for judging whether or not the menu item is in stock based on stock information for managing the stock quantity of the menu item;
Recommended menu determining means for determining a recommended menu item for the menu item determined to be out of stock by the inventory determining means, based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; ,
Screen data for ordering menu items is generated, and when there is a menu item determined to be out of stock by the inventory determination unit, information on the recommended menu item determined by the recommended menu determination unit for the menu item A screen data generating means for arranging the data in the screen data;
An order processing apparatus comprising:
[2] The screen data includes a button for ordering a menu item,
When there is a menu item that is determined to be out of stock by the inventory determination unit, the screen data generation unit is configured to display the recommended menu determination unit on a button for ordering the menu item included in the screen data. Place information about recommended menu items determined by
The order processing device according to [1], wherein
[3] The apparatus further comprises order processing means for executing a process for ordering a menu item corresponding to the button in response to the operation of the button on the screen displayed on the display based on the screen data.
The order processing means executes a process for ordering the recommended menu item when the button on which information related to the recommended menu item determined by the recommended menu determining means is operated on the screen is operated.
The order processing device according to [2], wherein
[4] The recommended menu information defines a plurality of recommended menu items for one menu item,
The recommended menu determining means determines any one of a plurality of recommended menu items defined in the recommended menu information as a recommended menu item for the menu item determined to be out of stock by the inventory determining means. ,
The order processing apparatus according to any one of [1] to [3].
[5] Inventory judging means for judging whether or not the menu item is in stock based on the stock information for managing the stock quantity of the menu item;
Recommended menu determining means for determining a recommended menu item for the menu item determined to be out of stock by the inventory determining means, based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; ,
Screen data for ordering menu items is generated, and when there is a menu item determined to be out of stock by the inventory determination unit, information on the recommended menu item determined by the recommended menu determination unit for the menu item A screen data generating means for arranging the data in the screen data;
A display for displaying a screen based on the image data;
An order processing system comprising:
[6]
Stock judging means for judging whether or not the menu item is in stock based on the stock information for managing the stock quantity of the menu item,
Recommended menu determining means for determining a recommended menu item for a menu item determined to be out of stock by the inventory determining means based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; as well as,
Screen data for ordering menu items is generated, and when there is a menu item determined to be out of stock by the inventory determination unit, information on the recommended menu item determined by the recommended menu determination unit for the menu item Screen data generating means for arranging the screen data in the screen data,
Program to function as.

  DESCRIPTION OF SYMBOLS 1 ... Order terminal, 2 ... Server, 3 ... Kitchen printer, 4 ... POS terminal, 5 ... LAN line, 6 ... Access point, 10 ... CPU, 15 ... Display, 16 ... Touch panel, 30 ... Inventory DB, 31 ... Recommended menu DB: 100 ... Inventory judging unit, 101 ... Recommended menu determining unit, 102 ... Screen data generating unit, 103 ... Order processing unit, 200 ... Order screen, 300 ... Recommended menu screen, 400 ... Out of stock notification screen.

Claims (5)

Inventory judging means for judging whether or not the menu item is in stock based on stock information for managing the number of stock of the menu item,
Recommended menu determining means for determining a recommended menu item for the menu item determined to be out of stock by the inventory determining means, based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; ,
Generates screen data including a button for ordering menu item, when said stock determination menu items is determined that there is no inventory by means exists, for ordering the menu item which the screen data includes A screen data generating means for arranging information on the recommended menu item determined by the recommended menu determining means on the screen data on the button;
An order processing apparatus comprising: Order processing means for executing processing for ordering the menu item corresponding to the button in response to the operation of the button on the screen displayed on the display based on the screen data;
The order processing means executes a process for ordering the recommended menu item when the button on which information related to the recommended menu item determined by the recommended menu determining means is operated on the screen is operated.
The order processing apparatus according to claim 1 , wherein: The recommended menu information defines a plurality of recommended menu items for one menu item,
The recommended menu determining means determines any one of a plurality of recommended menu items defined in the recommended menu information as a recommended menu item for the menu item determined to be out of stock by the inventory determining means. ,
The order processing apparatus according to claim 1 or 2 , characterized in that Inventory judging means for judging whether or not the menu item is in stock based on stock information for managing the number of stock of the menu item,
Recommended menu determining means for determining a recommended menu item for the menu item determined to be out of stock by the inventory determining means, based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; ,
Generates screen data including a button for ordering menu item, when said stock determination menu items is determined that there is no inventory by means exists, for ordering the menu item which the screen data includes A screen data generating means for arranging information on the recommended menu item determined by the recommended menu determining means on the screen data on the button;
A display for displaying a screen based on the screen data;
An order processing system comprising: Computer
Stock judging means for judging whether or not the menu item is in stock based on the stock information for managing the stock quantity of the menu item,
Recommended menu determining means for determining a recommended menu item for a menu item determined to be out of stock by the inventory determining means based on recommended menu information that defines a recommended menu item that recommends an order instead of a menu item that is not in stock; as well as,
Generates screen data including a button for ordering menu item, when said stock determination menu items is determined that there is no inventory by means exists, for ordering the menu item which the screen data includes Screen data generating means for arranging information on the recommended menu item determined by the recommended menu determining means on the screen data on the button of
Program to function as.

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