JP2019023131A - Stocker, stocker management device and information management method - Google Patents

Abstract

[PROBLEMS] To more appropriately manage the usage status of a delivery warehouse. In a stocker provided with a delivery warehouse capable of locking a door, an article detection unit for detecting the presence or absence of an article in the delivery warehouse, a door detection unit for detecting an open / closed state of the door, and status information of the delivery warehouse In the closed state after the door is detected after the status is changed from the empty state to the waiting state for receiving and the door is unlocked when the article is delivered to the storage unit and the storage. A management control unit that determines whether or not there is an article in the delivery box, changes the status information to an empty state when it is determined that there is no article, and changes the status information to a standby state when it is determined that there is an article; . [Selection] Figure 1

Description

  The present specification discloses a stocker, a stocker management apparatus, and an information management method.

  2. Description of the Related Art Conventionally, stockers such as a product delivery rocker having a delivery box (rocker room) for delivering products purchased by a purchaser are known (see, for example, Patent Document 1). This stocker manages a usage status indicating whether each delivery warehouse is empty or in use, and a reservation status indicating whether there is a delivery reservation for an empty delivery warehouse. Then, when an order is received from the purchaser, the delivery destination of the product is set and reserved from among the delivery warehouses that are not used and have no reservation.

JP 2002-288562 A

  By the way, some of the products delivered to the purchaser using such stockers are delivered to the delivery box in a state of being stored in a dedicated storage member such as fresh food stored in a cold bag. There is something to be done. Such a dedicated housing member needs to be collected when the purchaser takes out the product from the delivery box. In addition, it is desirable that the housing member be returned to the delivery warehouse where the product is taken out, rather than providing a space for collecting the housing member in the vicinity of the stocker. On the other hand, if the collection object such as the storage member is returned to the delivery warehouse, it is appropriate whether the product before receipt is still stored in the delivery warehouse or whether the collection object is stored in the delivery warehouse. It becomes difficult to discriminate.

  The main purpose of the present disclosure is to more appropriately manage the usage status of the delivery warehouse.

  The present disclosure has taken the following measures in order to achieve the main object described above.

  The stocker of the present disclosure is a stocker provided with a delivery warehouse capable of locking a door, an article detection unit for detecting the presence or absence of an article in the delivery warehouse, a door detection unit for detecting the open / closed state of the door, A storage unit for storing status information of the delivery warehouse, and when an article is delivered to the delivery warehouse, the status information is changed from a vacant state to a waiting state for receiving, and the door is unlocked and controlled. When the door is closed after the closing is detected, the presence or absence of the article in the delivery box is determined. When it is determined that there is no article, the status information is changed to an empty state. And a management control unit capable of changing the status information to a recovery waiting state.

  The stocker of the present disclosure changes the status information from an empty state to a waiting state for receiving when an article is delivered to the delivery warehouse, and controls the unlocking of the door and then detects the closing of the door. The presence / absence of an article in the delivery box is determined. When it is determined that there is no article, the status information can be changed to an empty state, and when it is determined that there is an article, the status information can be changed to a collection waiting state. Here, it is considered that the recipient opened the door and received the article after the door was unlocked until the door was closed. Status information can be changed to a collection waiting state. For this reason, the stocker is configured so that the article detection unit detects the article in the delivery box from when the article is delivered to the delivery box until the unlocking control is performed and when the door is closed after the unlocking control is performed. Even in the same manner, the former can be distinguished from the status information waiting to be received, and the latter from the status information to be collected waiting. Therefore, the stocker can manage the usage status of the delivery warehouse more appropriately.

  In the stocker of the present disclosure, the management control unit may determine whether or not there is an article in the delivery box in the door closed state when a predetermined time has elapsed since the door closing was detected. In this way, the stocker determines whether or not there is an article immediately after the door is closed even if the recipient repeatedly opens and closes the door by taking out the article in the delivery box in multiple times. It is possible to prevent erroneous determination of the usage status of the delivery box. That is, the stocker can more appropriately manage the usage status of the delivery box by determining the presence or absence of an article at an appropriate timing in the door closed state.

  In the stocker of the present disclosure, the stocker is used by a plurality of business operators including a predetermined business operator who delivers the article in a storage member that needs to be collected, and the storage unit stores the status The business information related to the delivery of the article is stored in association with the information, and the management control unit, when it is determined that there is an article in the delivery box in the door closed state, the business person who delivered the article Is determined based on the business operator information, and when it is determined that the business operator is the predetermined business operator, the status information is changed to a collection waiting state, and the predetermined business operator is determined. If it is determined that the status information is other than the above, the status information may be changed to a reception waiting state. In this way, the stocker can appropriately determine the waiting state for the collection of the housing member when the article has been delivered to the delivery box by a predetermined business operator. In addition, the stocker can prevent erroneous determination of the waiting state for collection when an article other than the predetermined company has been delivered to the delivery box.

  The stocker of the present disclosure includes a reception unit that can receive a collection instruction from a collection person, and when the collection instruction is received, the management control unit selects the delivery container whose status information is waiting for collection. The door of the selected delivery box may be controlled to be unlocked. In this way, the recovery person can easily recover the necessary recovery object from the delivery waiting state in response to the recovery instruction.

  A stocker management apparatus of the present disclosure includes a stocker capable of locking a door, an article detection unit that detects presence or absence of an article in the delivery store, and a door detection unit that detects an open / closed state of the door. A storage unit for storing status information of the delivery warehouse, and when the article is delivered into the delivery warehouse, the status information is changed from an empty state to a waiting state for receiving, and the door When the door is closed after the unlocking control is detected, it is determined whether or not there is an article in the delivery box and the status information is changed to an empty state when it is determined that there is no article. And a management control unit capable of changing the status information to a recovery waiting state when it is determined that there is an article.

  The stocker management apparatus according to the present disclosure can more appropriately manage the usage status of the delivery box, similarly to the stocker described above. In this stocker management apparatus, various aspects of the stocker described above may be adopted, or steps for realizing each function of the stocker described above may be added.

  An information management method of the present disclosure includes a stocker that can lock a door, an article detection unit that detects the presence or absence of an article in the delivery store, and a door detection unit that detects an open / closed state of the door. (A) when an article is delivered into the delivery box, the status information of the delivery box is changed from an empty state to a waiting state for receiving, and (b) the information management method for managing the information of A step of determining whether or not there is an article in the delivery box in a door closed state after the door is closed after the door is unlocked, and (c) it is determined that there is no article in the step (b). The status information is changed to an empty state, and the status information of the delivery box can be changed to a collection waiting state when it is determined that there is an article.

  With the information management method of the present disclosure, it is possible to more appropriately manage the usage status of the delivery box as in the stocker described above. In this information management method, various aspects of the stocker described above may be adopted, or steps for realizing each function of the stocker described above may be added.

1 is a configuration diagram showing an outline of a configuration of a stocker system 10. FIG. Explanatory drawing which shows an example of the delivery warehouse information. The flowchart which shows an example of the process routine at the time of delivery. The flowchart which shows an example of a reception time processing routine. The flowchart which shows an example of a collection process.

  An embodiment of the present disclosure will be described with reference to the drawings. FIG. 1 is a configuration diagram showing an outline of the configuration of the stocker system 10, and FIG. 2 is an explanatory diagram showing an example of the delivery information 54.

  As shown in FIG. 1, the stocker system 10 includes a sales management system 20, a stocker 40, and a stocker management device 30 that manages the stocker 40. The sales management system 20, the plurality of stockers 40 (stockers 40A, 40B, etc.) and the stocker management apparatus 30 are connected to networks 12, 13 such as the Internet.

  The sales management system 20 is a system managed by the store 21 (store 21A, store 21B), and includes a sales management device 22. The sales management device 22 exchanges information with the mobile terminal 15 of the purchaser 14 via the network 12 and provides the purchaser 14 with product information regarding the product. The sales management device 22 receives, for example, a product database (DB) containing product information, a customer DB containing customer (buyer 14) information, an inquiry number (order number) of the purchased product (product), and a product. Sales information including information on the stocker 40 is stored. In addition, when the purchaser 14 receives a product from the stocker 40, the purchaser 14 receives a product taken out from the storage member 17 that needs to be collected (for example, a cold bag) or a storage member 18 that does not need to be recovered (for example, a cardboard box). ) Sometimes receive goods. The storage member 17 such as a cold bag is used by, for example, a fresh food store 21A (predetermined company) that handles fresh food as a product, and needs to be returned (collected) to the store 21A. For this reason, a message requesting return to the purchaser 14 is written in the storage member 17, or a message requesting return is displayed on the display operation unit 42 described later when receiving processing is performed by the stocker 40. Further, the housing member 18 such as a cardboard box is used by, for example, a non-fresh food store 21B that does not handle fresh food and the like, and does not need to be returned to the store 21B. Usually, after the purchaser 14 takes out the product. Will be disposed of.

  The stocker 40 is used when delivering the product delivered from the store 21 to the purchaser 14. The stocker 40 is installed in various places such as offices, convenience stores, factories, stations, schools, and apartments. The stocker 40 includes a plurality of delivery boxes 41 that can be locked. Each delivery box 41 has an internal space in which goods such as merchandise can be stored. The front door 44, a lock mechanism 45 that locks and unlocks the door 44, and the presence or absence of the articles in the delivery box 41. And an open / close sensor 47 that detects opening and closing of the door 44. In the stocker 40, a control device 50 is accommodated in one of the delivery boxes 41, and a display operation unit 42 and a reading device 43 are disposed on the door 44. The display operation unit 42 is a touch panel disposed on the front surface of the stocker 40, and displays various information to the product delivery person 19 and the purchaser 14, and inputs various operations from the delivery person 19 and the purchaser 14. . The reading device 43 is a code reader that reads a code such as a password used by the purchaser 14 and the delivery person 19 to unlock the delivery box 41. The control device 50 includes a control unit 52, a storage unit 53, and a communication unit 58. The control unit 52 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus. The storage unit 53 stores various application programs and various data files. The communication unit 58 communicates with an external device such as the stocker management device 30.

  The storage unit 53 of the control device 50 stores the delivery storage information 54 shown in FIG. In the delivery warehouse information 54, status information indicating the usage state of each delivery warehouse 41, information on the type of the store 21 that has delivered the product to the delivery warehouse 41 (delivery store information), and the like are stored in association with the delivery warehouse number. . The status information includes, for example, a free state, a waiting state for receiving, a receiving state, a waiting state for collection, a staying state, and the like. The vacant state is a state in which goods or the like are not delivered to the delivery box 41 and are vacant. The waiting state for receiving is a state in which goods are delivered to the delivery box 41 and waiting for receipt by the purchaser 14. The receiving state is a state in which a purchase operation (processing) for a product in the delivery box 41 is performed by the purchaser 14. The collection waiting state is a state waiting for collection of the housing member 17 and the like that have been taken out and returned to the delivery box 41. The staying state is a state in which the reception waiting state continues for a predetermined period determined for each product or each store 21 (business operator). Although illustration is omitted, the delivery information 54 includes status information and delivery store information, information on an inquiry number set by the sales management device 22, and information for the delivery person 19 to unlock the delivery 41. Information on the unlocking code and information on a password for the purchaser 14 to receive the product from the delivery box 41 are also registered in association with each other. In addition, although not shown in the figure, the storage unit 53 also stores information on authentication codes determined for each store 21 and each delivery person 19.

  The stocker management device 30 exchanges information with the stocker 40 and the sales management device 22 via the networks 12 and 13. The stocker management device 30 includes a control unit 32, a storage unit 33, and a communication unit 38. The control unit 32 includes a CPU, a ROM, a RAM, and the like, and controls the entire apparatus. The storage unit 33 stores various application programs and various data files. The communication unit 38 communicates with an external device such as the stocker 40. The storage unit 33 stores stocker information 34 and the like. The stocker information 34 is information including inbound goods information similar to the inbound goods information 54 of each stocker 40. The stocker management device 30 updates the delivery information of each stocker 40 included in the stocker information 34 by communicating with each stocker 40.

  The operation of the stocker system 10 configured in this way will be described. First, the purchaser 14 operates the mobile terminal 15 or the like, selects a desired product from the product information provided from the sales management device 22, and inputs information on the stocker 40 that desires to receive the product. By doing so, the product is ordered. When the sales management device 22 receives an order for a product from the purchaser 14 via the portable terminal 15 or the like, the sales management device 22 adds the inquiry number of the product to the information of the purchaser 14 or the information of the stocker 40 desired to receive and stores it as sales information. At the same time, it is transmitted to the stocker management apparatus 30. The stocker management apparatus 30 searches for an empty delivery store whose status information is empty from the delivery store information of the stocker 40 desired to be received included in the stocker information 34, and secures the searched empty delivery store to deliver the delivery destination delivery store. 41 is determined. Then, the stocker management device 30 transmits the number of the delivery destination storage 41 to the sales management device 22 and receives the number of the delivery destination 41 and the inquiry number and transmits it to the desired stocker 40. The stocker 40 associates the received inquiry number with the delivery destination delivery storage 41 and stores it in the delivery storage information 54 of the storage unit 53. The stocker management device 30 transmits a notification to the sales management device 22 that there is no vacancy when the stocker 40 desired to receive does not have a vacant delivery warehouse that is not determined as a delivery destination. When the sales management device 22 receives the notification that there is no free space, the sales management device 22 transmits the notification to the mobile terminal 15 of the purchaser 14 to change the stocker 40 desired to be received by the purchaser 14 or cancel the order. Or accept. When the sales management device 22 receives the number of the delivery destination storage 41 from the stocker management device 30, it designates the delivery destination stocker 40 and the number of the delivery storage 41 and accommodates the product in the accommodation member for delivery. A delivery instruction is given to the delivery person 19. Based on this delivery instruction, the delivery person 19 delivers the product to the delivery destination stocker 40 and delivers the product. Further, as will be described later, the delivery person collects the storage member 17 and necessary products from the stocker 40. FIG. 3 is a flowchart showing an example of a delivery time processing routine. This process is executed by the control unit 52 of the control device 50 when an operation for selecting a process for a delivery person is performed on a main screen (not shown) displayed on the display operation unit 42.

  In the delivery time processing routine of FIG. 3, the control unit 52 of the control device 50 first waits for completion of delivery authentication (S100). In S100, the control unit 52 waits for the delivery person 19 to input an authentication code via the display operation unit 42, and compares the input authentication code with the authentication code stored in the storage unit 53 to verify the delivery. I do. Of course, the control part 52 is good also as what performs delivery authentication by collating the authentication code which the delivery person 19 read via the reading device 43. FIG. When the delivery authentication is completed, the control unit 52 displays a processing selection screen (not shown) on the display operation unit 42 that allows the delivery person 19 to select delivery or collection (S105). And the control part 52 determines whether delivery was selected by the delivery person 19 based on the input from the display operation part 42 (S110). When determining that delivery has been selected, the control unit 52 unlocks the delivery storage 41 to be delivered and opens the door 44 (S115). In S115, the control unit 52 acquires the inquiry number input by the delivery person 19 via the display operation unit 42, selects the delivery object 41 corresponding to the acquired inquiry number from the delivery information 54, and Unlock control of the lock mechanism 45 of the selected delivery box 41 is performed. Of course, if a slip including an inquiry number is attached to the product housing member, the inquiry number may be acquired by reading the slip with the reading device 43. In addition, the control part 52 is good also as what displays the message to the effect of delivering goods to the delivery warehouse 41 which the door 44 opened, and closing the door 44, when the delivery warehouse 41 is unlocked.

  When the delivery box 41 is unlocked in S115, the control unit 52 waits for delivery to be completed (S120). In S <b> 120, the control unit 52 determines completion of delivery based on detection signals from the article sensor 46 and the open / close sensor 47 when the door 44 is closed in the state where the article is present in the delivery box 41. . When determining the completion of delivery, the control unit 52 locks the delivery box 41 (S125). The control unit 52 may perform processing after S125 after confirming that there is an article (product) based on a detection signal from the article sensor 46 when the door 44 is closed. . Next, the control unit 52 changes the status information of the delivery storage information 54 from the empty state to the reception waiting state for the delivery storage 41 to which the product has been delivered this time, and stores the delivery store information (S130). In addition, the control unit 52 generates a receipt password used by the purchaser 14 to receive the product and stores it in the delivery box information 54 and transmits information indicating that the delivery is completed together with the inquiry number to the stocker management apparatus 30. (S135), and the delivery time processing routine ends. The stocker management device 30 stores the received password in the stocker information 34 of the storage unit 33 and transmits it to the sales management device 22. The sales management device 22 transmits the received password and inquiry number received to the mobile terminal of the purchaser 14.

  If the controller 52 determines that delivery is not selected in S110, that is, that collection is selected, it executes a collection process (S140) and ends the delivery time processing routine. For convenience of explanation, details of the collection process in S140 will be described later.

  Next, a process in which the purchaser 14 receives a product will be described. FIG. 4 is a flowchart illustrating an example of a reception processing routine. This process is executed by the control unit 52 of the control device 50 when an operation for selecting a process for a recipient is performed on a main screen (not shown) displayed on the display operation unit 42. In the reception processing routine of FIG. 4, the control unit 52 first waits for completion of reception authentication (S200). In S <b> 200, the control unit 52 waits for the purchaser 14 to input an inquiry number and password via the display operation unit 42, and the input inquiry number and password are stored in the delivery box information 54 of the storage unit 53. Receiving authentication is performed by checking the inquiry number and password. Of course, the control part 52 is good also as what authenticates receipt by collating the inquiry number and password which the purchaser 14 read via the reader 43. When the receipt authentication is completed, the control unit 52 unlocks the delivery box 41 and opens the door 44 by controlling the lock mechanism 45 of the delivery box 41 corresponding to the collated inquiry number and password (S205). . Then, the control unit 52 changes the status information of the delivery storage 41 that has been unlocked from the reception waiting state to the receiving state (S210), and waits for the door 44 to be closed (S215). While the delivery box 41 is in the receiving state, the purchaser 14 can open the door 44 again with the same receipt authentication as in S200 even after the door 44 is once closed.

  When the controller 52 determines that the door 44 is closed based on the detection signal from the open / close sensor 47, the controller 52 locks the delivery box 41 by controlling the locking mechanism 45 (S220), and after the door 44 is closed. The measurement of the elapsed time T is started (S225). Then, the control unit 52 determines whether or not the elapsed time T is equal to or longer than the predetermined time Tref (S230) and whether or not the door 44 is opened (S235). Note that the predetermined time Tref is, for example, several tens of minutes (for example, 20 minutes or 30 minutes). If the controller 52 determines that the door 44 is opened in S235 before determining that the elapsed time T is equal to or greater than the predetermined time Tref in S230, the controller 52 resets the elapsed time T during measurement (S240), and returns to S215. Repeat the process. For this reason, when the door 44 is repeatedly opened and closed, such as when the purchaser 14 takes out the product in the delivery box 41 in multiple times, the elapsed time T during measurement is reset each time the door 44 is opened. Then, every time the door 44 is closed, the measurement of the elapsed time T is started.

  If the controller 52 determines that the elapsed time T is equal to or longer than the predetermined time Tref in S230 without determining whether the door 44 is opened in S235, the controller 52 stores the article in the delivery box 41 based on the detection signal from the article sensor 46. It is determined whether or not there is (S245). When it is determined that there is no article in the delivery box 41, the control unit 52 can determine that the purchaser 14 has received the product together with the housing member. For this reason, if the control part 52 determines that there is no article in the delivery box 41 in S245, the status information of the delivery box 41 is changed to an empty state (S250), and the receiving time processing routine is ended. On the other hand, when the control unit 52 determines that there is an article in the delivery box 41 in S245, the delivery unit 41 refers to the delivery box information 54, and the delivery to the delivery box 41 is a predetermined business operator (in this case, a fresh food system). It is determined whether it is a store 21A) (S255). If the control unit 52 determines that it is a predetermined business operator (store 21A) that has delivered, the status information of the delivery box 41 is changed to a collection waiting state (S260), and the processing routine upon receipt ends. As described above, the product of the fresh food store 21 </ b> A is delivered to the delivery box 41 while being stored in the storage member 17 such as a cold bag. Further, a message is written on the storage member 17 so as to return to the delivery box 41, or a message is displayed on the display operation unit 42. For this reason, the purchaser 14 returns the empty housing member 17 to the delivery storage 41 after closing the door 44 after taking out the commodity. Therefore, the control unit 52 determines that there is the storage member 17 as an article in the delivery box 41, and sets the status information of the delivery box 41 in a collection waiting state.

  If the control unit 52 determines that the delivery to the delivery store 41 in S255 is not the predetermined business operator (store 21A) but the store 21B or the like, the control unit 52 changes the status information of the delivery store 41 to a standby state. (S265), and the reception processing routine is terminated. As described above, merchandise from the store 21B that handles merchandise other than fresh food is delivered to the delivery box 41 in a state of being accommodated in the accommodating member 18 such as a cardboard box. Since the storage member 18 does not need to be collected, the purchaser 14 receives the goods together with the storage member 18, and normally, it is not determined that there is an article after the door 44 is closed. Nevertheless, since it is determined that there is an article in the delivery box 41 in S245, the control unit 52 determines that the product has not been properly received and sets the status information of the delivery box 41 to the waiting state again. It is. When the total period of waiting for receipt after delivery to the delivery box 41 reaches a predetermined period set for each product or each store 21, the control unit 52 sets the status information of the delivery box 41 to the staying state. change. When the status information is changed to the staying state, the stocker management device 30 transmits a notification to that effect to the sales management device 22. When the sales management device 22 receives the notification of the staying state, the sales management device 22 transmits the notification to the mobile terminal 15 of the purchaser 14 or causes the delivery person 19 to collect the product from the stocker 40.

  The collection of the housing member 17 from the delivery container 41 whose status information is in the collection waiting state is performed in the collection process in S140 of the delivery time processing routine shown in FIG. It should be noted that the collection of the product from the delivery box 41 in which the status information is in a staying state is also performed in the same process. FIG. 5 is a flowchart illustrating an example of the collection process. In the collection process, the control unit 52 first causes the delivery person 19 to select either collective collection in a collective manner from the delivery warehouse 41 waiting for collection or individual collection in which the individual delivery is individually collected from each delivery warehouse 41 (not shown). A collection method selection screen is displayed on the display operation unit 42 (S300). The collection method selection screen may display the number of delivery boxes 41 whose status information is in a collection waiting state. Then, the control unit 52 determines whether or not collective collection is selected by the deliverer 19 based on the input from the display operation unit 42 (S305). When determining that collective collection is selected, the control unit 52 selects all the delivery boxes 41 whose status information is in a collection waiting state as the objects to be unlocked (S310), and unlocks them to the lock mechanism 45 of each delivery box 41. All the selected delivery boxes 41 are unlocked by transmitting a signal (S315). In the collective collection, the delivery box 41 in which the status information is in a staying state may be included in the unlocking target.

  On the other hand, when the control unit 52 determines that the individual collection is selected, the control unit 52 displays a selection reception screen (not shown) on the display operation unit 42 for receiving selection of the collection object 41 to be collected (S320). And the control part 52 unlocks the delivery box 41 received based on the input from the display operation part 42 (S325). When collecting from a plurality of delivery boxes 41, the processes of S320 and S325 are repeated. In addition, on the selection reception screen, it is possible to select the collection boxes 41 to be collected from all the delivery boxes 41 to which the delivery person 19 has delivered regardless of the status information. For this reason, in individual collection, products can be collected not only from the delivery boxes 41 whose status information is waiting to be collected, but also from the delivery boxes 41 in a staying state or waiting to be received. When the purchaser 14 operates the portable terminal 15 to request a change of the delivery destination stocker 40, the product may be collected from the delivery storage 41 in a waiting state.

  Then, the control unit 52 waits for the collection to be completed (S330). In S330, the control unit 52 determines the completion of collection by closing the door 44 of each unlocked delivery box 41, or the collection is completed when the door 44 is closed and there is no article in the delivery box 41. Judgment. When determining that the collection is completed in S330, the control unit 52 changes the status information of each delivery box 41 collected in the current process to an empty state (S335), and ends the collection process. Thereby, it becomes possible to collect | recover the accommodating member 17 of 21 A of stores appropriately. Moreover, it is also possible to collect | recover collected goods of other businesses, such as the store 21B, appropriately.

  Here, the correspondence between the constituent elements of the present embodiment and the constituent elements of the present disclosure will be clarified. The delivery box 41 of this embodiment corresponds to the delivery box of the present disclosure, the stocker 40 corresponds to the stocker, the article sensor 46 corresponds to the article detection unit, the open / close sensor 47 corresponds to the door detection unit, and the storage unit 53. Corresponds to a storage unit, and the control unit 52 corresponds to a management control unit. The display operation unit 42 corresponds to a reception unit. In the present embodiment, an example of the information management method of the present disclosure is also clarified by describing the operation of the control unit 52.

  The stocker 40 of the present embodiment described above changes the status information of the delivery box 41 from the empty state to the waiting state when an article is delivered into the delivery box 41. In addition, when door 44 is closed after door 44 is unlocked, the presence / absence of an article in delivery box 41 is determined. When there is no article, status information is changed to an empty state, and there is an article. In this case, the status information can be changed to a collection waiting state. For this reason, the article sensor 46 is connected to the article in the delivery box 41 from when the article is delivered to the delivery box 41 until the unlocking control is performed and when the door 44 is closed after the unlocking control is performed. Even in the same manner, the former can be distinguished from the status information waiting to be received, and the latter from the status information to be collected waiting. Therefore, the usage status of the delivery box 41 can be managed more appropriately.

  Further, since the stocker 40 determines whether or not there is an article in the delivery box 41 at a timing when a predetermined time Tref has elapsed after the door 44 is closed, the recipient takes out the article in the delivery box 41 in a plurality of times. It is possible to prevent erroneous determination of the usage status of the delivery box 41 when the door 44 is repeatedly opened and closed due to the above. Thereby, the presence or absence of articles | goods can be determined at a suitable timing, and the usage condition of the delivery warehouse 41 can be managed further appropriately.

  Further, in the stocker 40, the storage unit 53 stores the delivery store information (business operator information) in association with the status information of the delivery information 54. If there is an article in the delivery box 41 with the door closed, if the delivered store is a fresh food store 21A, the status information is changed to a waiting state for collection, and the delivered store is not the store 21A but the store 21B. If there is, change the status information to the waiting state. For this reason, it is possible to appropriately determine that an article that needs to be recovered, such as the storage member 17 that stores fresh food, is in a recovery waiting state. In addition, it is possible to prevent the product in the store 21B from being erroneously determined as being in a collection waiting state.

  Further, when the stocker 40 receives a collective collection instruction from the delivery person 19 via the display operation unit 42, the stocker 40 selects the delivery storage 41 whose status information is waiting for collection, and opens the door 44 of the selected delivery storage 41. Since the lock control is performed, the delivery person 19 can easily collect the accommodating member 17 from the delivery container 41 in the collection waiting state.

  In addition, this indication is not limited to the embodiment mentioned above at all, and as long as it belongs to the technical scope of this indication, it cannot be overemphasized that it can implement with a various aspect.

  In the above-described embodiment, the presence / absence of an article in the delivery box 41 is determined when a predetermined time Tref has elapsed since the closing of the door 44 is detected. However, the present invention is not limited to this, and the closing of the door 44 is detected. Then, the presence or absence of articles in the delivery box 41 may be determined without waiting for the elapse of the predetermined time Tref.

  In the above-described embodiment, when it is determined that there is an article in the door closed state, the status information of the delivery box 41 is changed to a waiting state for collection if the store is a fresh food store 21A, and the rest (non-fresh food type). In the case of the store 21B, the status information of the delivery box 41 is changed to the reception waiting state, but the present invention is not limited to this. That is, when it is determined that there is an article in the door closed state, the status information is collected if it is a store that is delivered to the delivery storage 41 in a state in which the product is stored in a storage member that needs to be recovered, not limited to the fresh food store 21A. What is necessary is just to change into a waiting state. Further, the status information is not limited to the status information that changes depending on the store, and when it is determined that there is an article in the door closed state, the status information may be changed to a collection waiting state regardless of the store. When doing so, the delivery store information may not be registered in the delivery box information 54.

  In the above-described embodiment, an example in which the storage member 17 such as a cold bag is collected is illustrated. However, the present invention is not limited to this, and any article may be collected as long as it is an article to be collected. For example, a plurality of products of the same type with different sizes and colors are delivered to the delivery store 41, and the purchaser selects and receives a product that is suitable for the size or color from among them, and receives the rest. It is good also as what is applied to the sales form returned to 41. In that case, when the delivery box 41 is controlled to be unlocked and it is determined that there is an article after the delivery box 41 is unlocked in the same manner as in the above-described embodiment, it is assumed that the product has been returned to the delivery box 41 and is waiting for collection. It may be changed to something like that.

  In the above-described embodiment, it is assumed that collective collection or individual collection is selected in the collection process. However, the present invention is not limited to this, and it is possible to always collect collectively without selecting collective collection or individual collection. It may be always collected individually.

  In the above-described embodiment, the delivery person 19 who delivers the product also serves as the collection person. However, the present invention is not limited to this, and a collection person specialized in collection may perform the collection. In that case, it is not limited to the one that receives the collection instruction via the display operation unit 42. If the collection person is authenticated, the collection storage 41 in the collection waiting state including the collection target item of the collection person is unlocked. It is good also as what makes it collectable.

  In the above-described embodiment, the stocker management device 30 determines the delivery destination delivery storage 41 by searching the delivery stock information of the stocker 40 included in the stocker information 34 for the empty delivery storage with the status information empty. However, it is not limited to this. For example, if the delivery member 19 collects the storage member 17 from the delivery waiting room 41 before delivering the product to the stocker 40 and performs delivery work, the delivery room 41 becomes empty, so that Then, the delivery destination storage 41 may be determined from the delivery 41 in the collection waiting state. That is, the stocker management apparatus 30 determines a delivery destination delivery storage 41 from an empty delivery store whose status information is empty, and when there is no empty delivery store, the stocker management device 30 is in a collection waiting state for a business operator who performs delivery. It is good also as what determines the delivery warehouse 41 of a delivery destination from the delivery warehouse.

  In the above-described embodiment, the control unit 52 of the control device 50 of the stocker 40 changes (updates) the status information of the delivery storage information 54 in the delivery time processing routine and the receiving time processing routine. However, the present invention is not limited to this. is not. For example, the control unit 32 of the stocker management apparatus 30 may change the status information of the stocker information 34. Alternatively, the control unit 32 of the stocker management device 30 and the control unit 52 of the control device 50 of the stocker 40 may share and update status information.

  The present invention can be used in the technical field of merchandise distribution systems that deliver merchandise to stockers.

  DESCRIPTION OF SYMBOLS 10 Stocker system, 12, 13 Network, 14 Purchaser, 15 Portable terminal, 17, 18 Housing member, 19 Delivery person, 20 Sales management system, 21 Store, 22 Sales management apparatus, 30 Stocker management apparatus, 32 Control part, 33 Storage unit, 34 stocker information, 38 communication unit, 40, 40A, 40B stocker, 41 delivery storage, 42 display operation unit, 43 reading device, 44 door, 45 lock mechanism, 46 article sensor, 47 open / close sensor, 50 control device, 52 control unit, 53 storage unit, 54 delivery box information, 58 communication unit.

Claims (6)

A stocker with a delivery box that can lock the door,
An article detection unit for detecting the presence or absence of an article in the delivery box;
A door detector for detecting the open / closed state of the door;
A storage unit for storing status information of the delivery box;
When an article is delivered into the delivery box, the status information is changed from an empty state to a waiting state for receiving, and the delivery is performed in a door closed state after the door is detected to be closed after the door is unlocked. Management control unit that can determine whether there is an article in the warehouse, change the status information to an empty state when it is determined that there is no article, and change the status information to a waiting state for collection when it is determined that there is an article When,
Stocker equipped with. The stocker according to claim 1,
The management control unit determines whether or not there is an article in the delivery box in the door closed state when a predetermined time has elapsed since the door closing was detected. The stocker according to claim 1 or 2,
The stocker is used by a plurality of business operators including a predetermined business operator who delivers the goods to the delivery warehouse in a state where the goods are stored in a storage member that needs to be collected,
The storage unit stores business information related to delivery of the article in association with the status information,
When it is determined that there is an article in the delivery box in the door closed state, the management control unit determines whether or not the company that delivered the article is the predetermined company based on the company information. The status information is changed to a waiting state for collection when it is determined that it is the predetermined business operator, and the status information is changed to a waiting state for reception when it is determined that it is other than the predetermined business operator. . The stocker according to any one of claims 1 to 3,
It has a reception unit that can accept collection instructions from the collector,
When the collection instruction is accepted, the management control unit selects the delivery box whose status information is waiting to be collected, and controls the unlocking of the door of the selected delivery box. A stocker management device for managing a stocker comprising: a delivery warehouse capable of locking a door; an article detection unit for detecting presence or absence of an article in the delivery warehouse; and a door detection unit for detecting an open / closed state of the door. And
A storage unit for storing status information of the delivery box;
When an article is delivered into the delivery box, the status information is changed from an empty state to a waiting state for receiving, and the delivery is performed in a door closed state after the door is detected to be closed after the door is unlocked. Management control unit that can determine whether there is an article in the warehouse, change the status information to an empty state when it is determined that there is no article, and change the status information to a waiting state for collection when it is determined that there is an article When,
Stocker management device comprising: An information management method for managing information of a stocker comprising: a delivery box that can lock a door; an article detection unit that detects presence or absence of an article in the delivery box; and a door detection unit that detects an open / closed state of the door. Because
(A) When an article is delivered into the delivery box, the status information of the delivery box is changed from an empty state to a waiting state for receiving;
(B) determining whether or not there is an article in the delivery box in a door closed state after the door is closed after the door is unlocked;
(C) When it is determined in step (b) that there is no article, the status information can be changed to an empty state, and when it is determined that there is an article, the status information of the delivery box can be changed to a collection waiting state. And the steps
Information management method.

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