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JP2018181280A - Method for acquiring and browsing information related to store congestion state - Google Patents

Method for acquiring and browsing information related to store congestion state Download PDF

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JP2018181280A
JP2018181280A JP2017084859A JP2017084859A JP2018181280A JP 2018181280 A JP2018181280 A JP 2018181280A JP 2017084859 A JP2017084859 A JP 2017084859A JP 2017084859 A JP2017084859 A JP 2017084859A JP 2018181280 A JP2018181280 A JP 2018181280A
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store
information
restaurant
database
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良 前田
Makoto Maeda
良 前田
竹治 谷脇
Takeji Taniwaki
竹治 谷脇
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Business Solutions Co Ltd
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Business Solutions Co Ltd
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Abstract

PROBLEM TO BE SOLVED: To calculate an index related to a store congestion state in a restaurant or a retail store, browse the index as a part of pieces of information of store information through the Internet, calculate restaurant congestion degree, customer staying period, customer staying period unit price based on information of order entry and information of POS register, corresponding to a restaurant or the like, and calculate retail store congestion degree based on POS register information corresponding to a retail store or the like.SOLUTION: In a store in which seat management is required, such as a restaurant, an order start time is referred based on order entry information, then a payment finish time is referred based on POS register information, and a time difference between them is regarded as a customer staying period. A ratio of a number of seats which are occupied with respect to a total seat number in the store is set to restaurant congestion degree. A payment sum is referred based on the POS register information for determining a customer staying period unit price. In a store in which seat management is not required, such as a retail store, a total number of payment processing at a constant time interval is determined based on the POS register information, and a ratio with respect to a maximum payment processing number in past result is set as retail store congestion degree.

Description

本発明は飲食店等において、飲食店舗混雑度、客滞在時間、客滞在時間単価を算出し、小売店等において小売店舗混雑度を算出し、店舗情報の一部として、インターネットを介して、インターネット接続端末により閲覧する方法に関するものである。  The present invention calculates restaurant congestion degree, customer stay time, customer stay time unit price in a restaurant etc., calculates retail store congestion degree in a retail store etc., as part of store information, via the Internet The present invention relates to a method of browsing by a connection terminal.

飲食店等、席管理を必要とする店舗の会計ではオーダーエントリーの技術およびPOSレジの技術が、小売店等、席管理を必要としない店舗の会計ではPOSレジの技術が広範に普及している。オーダーエントリーの情報には席占有開始の時間情報が、POSレジ情報には席占有終了の時間情報が含まれていて、これらの情報から店舗混雑度を示す情報が算出できる。しかし現時点で、オーダーエントリーの情報、POSレジの情報から店舗混雑度に関する情報を算出して有意な店舗情報の材料にする手法はまだ一般には提供されていない。  In the accounting of shops that require seat management such as restaurants, the technology of order entry technology and the technology of POS cash register are widely used in the accounting of shops that do not require seat management such as retail stores. . The information on the order entry includes the time information of the seat occupancy start time, and the POS register information includes the time information of the seat occupancy end time, and from this information, it is possible to calculate the information indicating the store congestion degree. However, at the present time, a method for calculating information on the degree of congestion of stores from information on order entry and information on POS cash register to use as material of significant store information has not been generally provided.

飲食店等に対応するために、オーダーエントリーの情報、POSレジの情報から飲食店舗混雑度、客滞在時間、客滞在時間単価を算出することを可能にする。  In order to correspond to a restaurant or the like, it is possible to calculate the restaurant congestion degree, the customer stay time, and the customer stay time unit price from the information of the order entry and the information of the POS register.

小売店等に対応するためにPOSレジ情報から小売店舗混雑度を算出することを可能にする。  It is possible to calculate the retail store congestion degree from the POS register information to correspond to the retail store etc.

飲食店舗混雑度、客滞在時間、客滞在時間単価、小売店舗混雑度は店舗情報の一部としてPOSレジ情報と紐づけして、共有データとしてデータベースに保管し、インターネットを介して、インターネット接続端末によりリアルタイム閲覧および時系列閲覧できることを可能にする。  Restaurant store congestion, customer stay time, customer stay time unit price, retail store congestion degree is linked with POS register information as part of store information, stored in a database as shared data, internet connection terminal via the Internet Enables real-time browsing and time-series browsing.

飲食店等、席管理を必要とする店舗で、既にオーダーエントリーのシステムを利用し、既にPOSレジシステムを利用している場合、オーダーエントリー情報から注文開始時刻を参照して席占有開始時刻とし、POSレジ情報から会計終了の時刻を参照して席占有終了時刻として、その時間差を客滞在時間として、POSレジ情報に紐づけして、データベースに記録する。店舗内の全席数に対する席占有中の座席数の比率、または適切な補正を加えた比率を飲食店舗混雑度として一定の時間きざみ間隔でデータベースに記録する。  If a restaurant, such as a restaurant, needs a seat management and already uses the order entry system and has already used the POS cash register system, it refers to the order start time from the order entry information and uses it as the seat occupancy start time, With reference to the time of the accounting end from the POS register information, as the seat occupancy end time, the time difference is linked to the POS register information as the customer stay time and recorded in the database. The ratio of the number of occupied seats to the total number of seats in the store, or the ratio with appropriate correction, is recorded in the database as the degree of congestion of the restaurant with a fixed time interval.

飲食店等において、POSレジ情報から会計金額、客人数を参照して客滞在時間あたり、客人数あたりの会計金額を客滞在時間単価として一定の時間きざみ間隔でデータベースに記録する。  In a restaurant or the like, the accounting amount and the number of customers are referred to from the POS register information, and the accounting amount per customer number is recorded as a customer stay time unit price in a database at regular time intervals.

小売店等、席管理を必要としない店舗で、既にPOSレジシステムを利用している場合、POSレジ情報から一定の時間きざみ内の会計処理件数合計を求め、同じ時間きざみ幅の店舗運営過去実績の最大会計処理件数または想定最大会計処理件数に対する比率を小売店舗混雑度として、POSレジ情報に紐づけして、データベースに記録する。  If a store, such as a retail store, does not require seat management and already uses the POS cash register system, the total number of accounts processed within a certain time is calculated from the POS cash register information, and the store operation past results for the same time gap The ratio to the maximum accounting number of cases or the estimated maximum number of accounting cases is linked to POS cash register information as retail store congestion degree and recorded in the database.

データベースに記録された時間きざみごとの飲食店舗混雑度、客滞在時間、客滞在時間単価、小売店舗混雑度データを参照して、直近の時間きざみ内のデータをリアルタイム閲覧として、過去の時間きざみごとの時系列データを時系列閲覧として、インターネットを介して、インターネット接続端末により閲覧可能にする。  Refer to the data in the most recent time intervals as real-time browsing, referring to the data in the latest time intervals by referring to the restaurant congestion level, customer stay time, customer stay time unit price, retail store congestion level data for each time recorded in the database This time-series data can be browsed by the Internet connection terminal via the Internet as time-series browsing.

店舗情報の構成要素として飲食店舗混雑度、客滞在時間、客滞在時間単価、小売店舗混雑度が追加されたことにより、店舗分析の範囲が広がるものである。  The scope of the store analysis is expanded by the addition of the restaurant congestion degree, the customer stay time, the customer stay time unit price, and the retail store congestion degree as components of the store information.

Claims (2)

飲食店等、席管理を必要とする店舗で、既にオーダーエントリーのシステムを利用し、既にPOSレジシステムを利用している場合、オーダーエントリー情報から注文開始時刻を参照して席占有開始時刻とし、POSレジ情報から会計終了の時刻を参照して席占有終了時刻として、その時間差を客滞在時間として、POSレジ情報に紐づけして、データベースに記録するステップ、
店舗内の全席数に対する席占有中の座席数の比率、または適切な補正を加えた比率を飲食店舗混雑度として一定の時間きざみ間隔でデータベースに記録するステップ、
POSレジ情報から会計金額、客人数を参照して客滞在時間あたり、客人数あたりの会計金額を客滞在時間単価として一定の時間きざみ間隔でデータベースに記録するステップ、
データベースに記録された時間きざみごとの飲食店舗混雑度、客滞在時間、客滞在時間単価データを参照して、直近の時間きざみ内のデータをリアルタイム閲覧として、過去の時間きざみごとの時系列データを時系列閲覧として、インターネットを介して、インターネット接続端末により閲覧可能にする方法。
If a restaurant, such as a restaurant, needs a seat management and already uses the order entry system and has already used the POS cash register system, it refers to the order start time from the order entry information and uses it as the seat occupancy start time, As the seat occupancy end time with reference to the time of the accounting end from the POS register information, the time difference is linked to the POS register information as the customer stay time and recorded in the database,
Recording a ratio of the number of occupied seats to the total number of seats in the store, or a ratio to which an appropriate correction is added, in a database as a degree of congestion of the restaurant at a predetermined time interval;
Step of recording the accounting amount per customer number per customer staying time as a customer staying time unit price in a database at a predetermined time interval, referring to the accounting amount and the number of customers from the POS register information,
Time-lapse data for each past time interval are viewed as real time browsing data within the latest time interval with reference to time-lapse food and drink congestion levels, customer stay time, and customer stay time unit price data recorded in the database. A method of enabling browsing by an Internet connection terminal via the Internet as time-series browsing.
小売店等、席管理を必要としない店舗で、既にPOSレジシステムを利用している場合、POSレジ情報から一定の時間きざみ内の会計処理件数合計を求め、同じ時間きざみ幅の店舗運営過去実績の最大会計処理件数または想定最大会計処理件数に対する比率を小売店舗混雑度として、POSレジ情報に紐づけして、データベースに記録するステップ、
データベースに記録された時間きざみごとの小売店舗混雑度データを参照して、直近の時間きざみ内のデータをリアルタイム閲覧として、過去の時間きざみごとの時系列データを時系列閲覧として、インターネットを介して、インターネット接続端末により閲覧可能にする方法。
If a store, such as a retail store, does not require seat management and already uses the POS cash register system, the total number of accounts processed within a certain time is calculated from the POS cash register information, and the store operation past results for the same time gap Storing as a retail store congestion degree the ratio to the maximum accounting number of cases or the estimated maximum number of accounting cases to the POS register information and recording in the database,
Refer to the retail store congestion degree data for each time interval recorded in the database, and view the data within the latest time interval as real time, and the time series data for each past time interval as time series browsing through the Internet , How to make it accessible by Internet connection terminal.
JP2017084859A 2017-04-06 2017-04-06 Method for acquiring and browsing information related to store congestion state Pending JP2018181280A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2022027087A (en) * 2020-07-31 2022-02-10 株式会社Nttドコモ Point determination device

Citations (6)

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JP2002189923A (en) * 2000-12-20 2002-07-05 Nec Corp System and method for providing present situation information, terminal device, managing device, and recording medium
JP2003151036A (en) * 2001-11-12 2003-05-23 Y Arriba:Kk Restaurant sales status management system
JP2013250615A (en) * 2012-05-30 2013-12-12 Digi Japan Inc Display control system
WO2014034707A1 (en) * 2012-08-28 2014-03-06 株式会社エヌ・ティ・ティ・ドコモ Information processing device and information processing method
JP2016024492A (en) * 2014-07-16 2016-02-08 パナソニックIpマネジメント株式会社 Facility usage status measurement device, facility usage status measurement system, and facility usage status measurement method
JP2016126654A (en) * 2015-01-07 2016-07-11 シャープ株式会社 Courtesy information providing device, courtesy information providing system, and program

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002189923A (en) * 2000-12-20 2002-07-05 Nec Corp System and method for providing present situation information, terminal device, managing device, and recording medium
JP2003151036A (en) * 2001-11-12 2003-05-23 Y Arriba:Kk Restaurant sales status management system
JP2013250615A (en) * 2012-05-30 2013-12-12 Digi Japan Inc Display control system
WO2014034707A1 (en) * 2012-08-28 2014-03-06 株式会社エヌ・ティ・ティ・ドコモ Information processing device and information processing method
JP2016024492A (en) * 2014-07-16 2016-02-08 パナソニックIpマネジメント株式会社 Facility usage status measurement device, facility usage status measurement system, and facility usage status measurement method
JP2016126654A (en) * 2015-01-07 2016-07-11 シャープ株式会社 Courtesy information providing device, courtesy information providing system, and program

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2022027087A (en) * 2020-07-31 2022-02-10 株式会社Nttドコモ Point determination device
JP7463224B2 (en) 2020-07-31 2024-04-08 株式会社Nttドコモ Point determination device

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