JP2018181012A - Business collaboration system and business collaboration method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To accurately and efficiently control the output destination of information derived from each event on a host according to a business to be linked when implementing business cooperation processing by a cloud-based branch office terminal function. .. SOLUTION: In a business cooperation system 10, a channel server 100 is a server device that provides a branch office terminal function to a predetermined terminal 200 via a network, and is a storage device that stores a request received from the predetermined terminal 200 regarding business cooperation processing. , Refer to the request in the storage device according to the predetermined attribute of the response obtained by transmitting the request to the host 400 corresponding to the business to be linked, and obtain the address of the predetermined terminal 200 and the information about the business system 300 indicated by the request. A computing device that specifies session information based on the above, designates a browser on a predetermined terminal 200, and transmits information for displaying the response is provided. [Selection diagram] Fig. 1

Description

  The present invention relates to a business cooperation system and a business cooperation method, and more specifically, when implementing business cooperation processing with a clouded sales office terminal function, each event on the host according to the cooperation target business The present invention relates to a technology for accurately and efficiently controlling output destination of derived information.

  In each branch office of a financial institution, a variety of equipment such as a branch office terminal (so-called BTS), scanner, teller machine, ATM, etc. capable of processing linkage with new business and information related business such as account business transactions are arranged. And each business process is executed in cooperation with the backbone system of the financial institution.

  On the other hand, various measures have been considered for such business cooperation in order to improve the work efficiency and the service quality etc. For example, in the prior art, an individual system operated by the company and providing one or more services, Provides business services by linking software operating on multiple system environments, including a common system that provides commonly used services from one or more services, and an external system that provides services outside of the company An integrated access control system for controlling or authenticating access to functions of each layer of the application program in an information processing system having an application program comprising a hierarchical model, the application program in the individual system and the external system An authentication processing unit for performing authentication processing based on at least one of a user and a channel used by the user for access to a screen provided by a presentation layer in An authentication control unit having a login control unit that restricts login of a new user according to the number of users logged in via user authentication, and the individual when accessing a screen provided by the external system An integrated access control system (see Patent Document 1) or the like has been proposed which is characterized by including an authentication collaboration interface unit for linking an authentication result when accessing a system to the external system.

  An information processing apparatus communicably connected to each of a client apparatus operated by a user and a plurality of server apparatuses providing a service for performing information processing is a series of the above-mentioned series required for the business for each business. For each of the information processing, server specifying information specifying the server apparatus providing the information processing is stored in a memory, and a message including task specifying information specifying the task transmitted from the client apparatus is received. The business is identified from the business identification information included in the received message, the server identification information corresponding to the identified business is read from the memory, and each of the server devices identified by the read server identification information Information characterized by transmitting an information processing request for requesting the information processing to be performed. Such physical methods (see Patent Document 2) it has been proposed.

JP, 2013-190971, A JP, 2007-183793, A

The sales office terminal described above is a dedicated terminal specialized for the business. Therefore, in order to work in cooperation with other systems, it was necessary to incorporate dedicated software. On the other hand, there is also a need to utilize a tablet terminal, which has become widespread in recent years, as one of the above-mentioned sales office terminals. However, the tablet terminal has limited performance and specifications, and it is difficult to replace all the functions of the branch office terminal as a dedicated terminal.

  Therefore, it is possible to assume a form in which the function of the branch office terminal is clouded on a predetermined server (hereinafter, channel server) and the function is provided to the tablet terminal via the network. The tablet terminal in this case accesses the above-described channel server, and receives provision of the branch office terminal function through the installed browser.

  In the case of transition to the above-described form, the tablet terminal can not adopt the communication method used in the business cooperation with other systems in the conventional sales office terminal. Further, when performing business collaboration via the above-described channel server, it is necessary to appropriately distribute notifications of events and screen updates in the host or the like corresponding to the collaboration target business according to browser, but no configuration has been proposed to realize this.

  Therefore, it is an object of the present invention to accurately and efficiently control the output destination of information derived from each event at the host according to the work to be cooperated when implementing work cooperation processing with a clouded sales office terminal function To provide technology to

  A task cooperation system according to the present invention for solving the above-mentioned problems is a server for providing a sales office terminal function to a predetermined terminal via a network, and a storage device for storing a request received for the task cooperation processing from the predetermined terminal; The storage device refers to the request according to the predetermined attribute of the response from the host obtained by transmitting the request to the host corresponding to the cooperation target task indicated by the request, and the address of the predetermined terminal indicated by the request And a computing device for identifying session information with the predetermined terminal based on the information on the business system, and designating a browser in the predetermined terminal according to the session information to transmit display information of the response. It is characterized by including a server.

  Further, according to the business collaboration method of the present invention, a server providing a sales office terminal function to a predetermined terminal via a network stores a request received for the business collaboration processing from the predetermined terminal, and supports the collaboration target business indicated by the request. The storage device refers to the request according to the predetermined attribute of the response from the host obtained by sending the request to the host, and based on the address of the predetermined terminal indicated by the request and the information on the business system And identifying session information with the predetermined terminal, and specifying a browser on the predetermined terminal according to the session information to transmit display information of the response.

  According to the present invention, it is possible to accurately and efficiently control the output destination of information derived from each event on the host according to the work to be cooperated when implementing the work cooperation process with the sales office terminal function in the cloud. it can.

It is a network block diagram containing the work cooperation system of this embodiment. It is a figure which shows the hardware structural example of the channel server of this embodiment. It is a figure which shows the hardware structural example of the tablet terminal of this embodiment. It is a figure which shows the data structural example of the session table of this embodiment. It is a figure which shows the example of a flow of the work cooperation method in this embodiment. It is a figure which shows the concept example of the work cooperation method in this embodiment.

--- Network configuration ---

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a network configuration diagram including a task linkage system 10 of the present embodiment. The business cooperation system 10 shown in FIG. 1 accurately and efficiently controls the output destination of the information derived from each event at the host according to the business to be cooperated when the business cooperation process is implemented by the sales office terminal function in a cloud Computer system.

  The business collaboration system 10 shown in FIG. 1 includes a channel server 100 that provides the function of a branch office terminal as a cloud, a tablet terminal 200 that receives provision of the branch office terminal function via the channel server 100 and the network 1, the loan business, etc. Business system 300 for executing processing related to each business, host 400 such as accounting (hereinafter referred to as accounting host), and GW server 450 responsible for access control to accounting host 400 etc., at least channel server 100 is included.

  Among the above, the channel server 100 is a server system including the servlet 110, the J2EE server 111, and the WebSocket server 112 in its configuration. The individual functions of the J2EE server 111 and the WebSocket server 112 may be implemented as software so that the single channel server 100 is provided.

  Further, the tablet terminal 200 is a terminal operated by a teller or the like at each branch store of the financial institution (of course, the director may be an executive, and the range of the target person at the branch store is not limited). For example, according to an instruction from a customer who is in charge of a window, the teller performs an operation related to the account transaction on the tablet terminal 200.

  Further, the business system 300 is a system that is responsible for processing related to each business in a financial institution, such as, for example, a financing business. In the present embodiment, it will be described as an example of a business system for loan business.

In addition, the accounting host 400 is a system that executes various processes such as management of account balances of customers, deposit and withdrawal, transfer, and settlement in a financial institution whose operation is the channel server 100. The processing by the accounting host 400 in the present embodiment is performed particularly with respect to the business cooperation request from the tablet terminal 200 described above, and the processing result as a response to the request is transmitted via the GW server (gateway server), the channel It will be returned to (the browser of) the tablet terminal 200 via the server 100.
--- Hardware configuration ---

  Moreover, each apparatus which comprises the work improvement support system 10 in this embodiment is equipped with the following hardware constitutions. FIG. 2 shows an example of the hardware configuration of the channel server 100 of the present embodiment, and FIG. 3 shows an example of the hardware configuration of the tablet terminal 200 of the present embodiment.

Among them, as illustrated in FIG. 2, the channel server 100 is configured by a storage device 101 configured by an appropriate non-volatile storage element such as a solid state drive (SSD) or a hard disk drive, and a volatile storage element such as a RAM. A memory 103, a program 102 stored in a storage device 101 is read out to a memory 103 and executed to perform overall control of the device itself, as well as to an arithmetic device 104 such as a CPU that performs various determinations, calculations and control processing, and a network 1 The communication device 105 is responsible for communication processing with other devices such as the tablet terminal 200, the business system 300, the GW server 450, and the host 400.

  Note that, in addition to the program 102 that functions as the channel server 100 in the business cooperation system 100 of the present embodiment, at least a servlet 110 and a session table 125 (described later) are stored in the storage device 101. In FIG. 2, only hardware that implements the function of the channel server 100 is illustrated to simplify the description. The channel server 100 as a server system also includes the J2EE server 111 and the WebSocket server 112 as described above.

  In addition, as illustrated in FIG. 3, the tablet terminal 200 in the present embodiment is a volatile storage element such as a storage device 201 configured by an appropriate non-volatile storage element such as a solid state drive (SSD) or a hard disk drive, and a RAM. 203, a program 202 held in the storage device 201 is read out to the memory 203 and executed to perform overall control of the device itself and an arithmetic device 204 such as a CPU that performs various determinations, calculations and control processing It includes an input / output device 205 such as a touch panel for receiving input from a user and displaying processing data, and a communication device 206 connected to the network 1 to handle communication processing with other devices such as the channel server 100 and the business system 300.

Note that, in addition to the program 202 for implementing the functions necessary for the tablet terminal 200 of the present embodiment, at least the browser 210 and the business collaboration API 211 are stored in the storage device 201. However, the business cooperation API 211 is downloaded from the business system 300 and stored in the storage device 201 when the browser 210 is activated in business cooperation and the business system 300 is accessed.
---Table structure example---

  Subsequently, tables used by the channel server 100 constituting the task cooperation system 10 of the present embodiment will be described. FIG. 4 shows an example of the session table 125 in the present embodiment.

  The session table 125 is a table in which information related to a request received from the tablet terminal 200 regarding the business collaboration process is accumulated. The data structure is, for example, a record for each session established between the browser 210200 of the tablet terminal and the channel server 100 for the corresponding request, and the record #, the IP address of the tablet terminal 200 that is the target of the session A collection of records including data such as the type of the business collaboration API of the business system 300 targeted for business collaboration in the request and the ID of the session (which can be said to be identification information of the browser using the business collaboration API) .

  The above-mentioned business collaboration API is provided by the business system 300, and functions corresponding to various commands such as collaboration start / end, field value acquisition on the screen, PBPR status acquisition, and transaction authority check at the time of business collaboration. Also, it provides a notification function regarding an event that has occurred on a host, such as an error display, a failure occurrence, and a logoff.

The above-described API types in the session table 125 correspond to the business collaboration API which needs to wait for processing on the host and reply after receiving any business collaboration among various business collaboration APIs. As such a business cooperation API, regardless of whether it is a screen control API related to screen control or a business cooperation API such as a transaction authority check, the session between the servlet 110 of the channel server 100 and the browser 210 of the tablet terminal 200 is not maintained. In other words, the business collaboration which asynchronously notifies the corresponding browser 210 of a response from the accounting host 400 which is a result of the business collaboration processing corresponds.
--- Example of flow ---

Hereinafter, the actual procedure of the business collaboration method in the present embodiment will be described based on the drawings. The various operations corresponding to the business cooperation method described below are realized by programs which are read out by the respective devices constituting the business cooperation system 10 into a memory or the like and executed. The program is composed of code for performing various operations described below.
FIG. 5 is a diagram showing a flow example of the business collaboration method in the present embodiment, and FIG. 6 is a view showing a conceptual example of the business collaboration method in the present embodiment.

Here, among the plurality of tablet terminals 200 connected to the network 1, the tablet terminal 200 “tablet 1” will be described on the premise that the business cooperation with the business system 300 for the loan business is requested. Further, it is assumed that the tablet terminal 200 as “tablet 1” activates the browser 210 to access the above-described business system 300, downloads the business cooperation API 211, and holds it in the storage device 201.
Then, the tablet terminal 200 "tablet 1" transmits an http request to the servlet 110 of the channel server 100 (s100).

  This http request is a request related to business collaboration processing, and is established between the corresponding browser 210 and the channel server 100 based on the IP address of the tablet terminal 200 that is “tablet 1”, the business collaboration API calling flag, and the http request. Contains at least a value such as the session ID of the session to be

  Among these, the IP address is a fixed value held in advance by the tablet terminal 200 or a value given when the network 1 is accessed at the time of the next http request. In addition, the business cooperation API call flag does not maintain a session between the servlet 110 of the channel server 100 and the browser 210 of the tablet terminal 200, that is, asynchronously, a response from the accounting host 400 which is a result of the business cooperation process. A flag assigned for the business collaboration to be notified to the corresponding browser 210 (in the present embodiment, the value before the grant is “off” and the value after the grant is “on”), and the business collaboration API 210 holds in advance Do.

  On the other hand, the servlet 110 of the channel server 100 that has received the above-mentioned http request checks the business cooperation API call flag included in the http request (s101).

  As a result of the above check, if the business cooperation API call flag is "off" (s102: off), the servlet 110 of the channel server 100 receives from the J2EE server 111 the cooperation target business indicated by the http request (described above In accordance with the execution of the business logic related to the loan business), the processing result, ie, the response related to the screen control API indicated by the http request is received from the corresponding It is sent to "browser 2" of "session B" as it is maintained (s103), and the processing is ended. In other words, normal screen transfer control is performed between the channel server 100 and the tablet terminal 200.

  On the other hand, as a result of the above check, if the business cooperation API calling flag is "on" (s102: on), the servlet 110 of the channel server 100 asynchronously gets a response obtained from the accounting host 400 regarding the business cooperation. Recognizes that it should reply to the corresponding browser by communication in, generates a record regarding the session accompanying the http request, registers it in the session table 125, and responds to “Tablet 1” (corresponding to IP address value), "work cooperation API" or "screen control API" in the API type column, and a value such as "session A" or "session B" in the session ID column (s104) finish.

  After the execution of s104 described above, the J2EE server 111 of the channel server 100 executes the cooperation target business indicated by the http request, that is, the business logic related to the loan business in the above case, and transmits the http request to the corresponding accounting host 400. Send a processing request related to the business collaboration API or screen control API indicated by (s105). In this case, the accounting host 400 returns, to the channel server 100, a notification of acceptance of the processing request of the processing regarding the target processing of the processing request. The J2EE server 111 of the channel server 100 is the browser of the above “tablet 1” whose session is still maintained (“browser 1” if the processing request relates to the business cooperation API, the screen control API For example, it is assumed that the above-described acceptance notification is transmitted to the “browser 2”) via the servlet 110. At this point, the request and response of the corresponding session are completed, and the session is temporarily ended.

  After that, the accounting host 400 executes the processing of the screen control API or the business cooperation API, and returns a response as the processing result to the J2EE server 111. The GW server 450 of the accounting host 400 described above indicates that the accounting host 400 has processed the screen control API or the business cooperation API that has received the above processing request, that is, the channel server indicates that an event has occurred. It notifies 100 J2EE servers 111.

  In this case, the J2EE server 111 receives the above notification on the occurrence of the event via the GW server 450 (s106), and sends an event notification instruction to the WebSocket server 112 by Remote Method Invocation (RMI) communication (s107). ). The event notification instruction includes at least information on the tablet terminal 200 and the browser 210 thereof and the screen control API or the business collaboration API described above.

  Subsequently, upon receiving the above-described event notification instruction, the WebSocket server 112 of the channel server 100 acquires the value of the IP address of the tablet terminal 200 indicated by the event notification instruction (s108). In the example described above, the IP address obtained in s108 is the value of “tablet 1”.

  Next, the WebSocket server 112 of the channel server 100 collates the value of the IP address obtained in s108 with the session table 125, and from among the records related to the “tablet 1”, the API type is “business linkage API” , And acquires the value of the session ID (s109). In the example described above, the session ID obtained in s109 is the value of “session A”. Of course, as a result of s109, the value of the session ID can not be acquired in the session table 125, that is, there is a case where the corresponding record does not exist, but in this case, the process is shifted to s111.

  In addition, the WebSocket server 112 of the channel server 100 notifies the event of the process related to the business collaboration API in the accounting host 400 described above, addressed to “browser 1” that was the target of the session ID “session A” obtained in s109. To do (s110).

  This notification is performed by push communication based on WebSocket communication, and can include display information that causes the browser 210 of the tablet terminal 200 to display a response that is the processing result of the corresponding business cooperation API.

Further, the WebSocket server 112 of the channel server 100 collates the value of the IP address obtained in s108 with the session table 125, and among the records related to the “tablet 1”, the API type is “screen control API”, The value of session ID is acquired (s111). In the above example, the session ID obtained in s111 is the value of “session B”. Of course, as a result of s111, the value of the session ID can not be acquired in the session table 125, that is, there is a case where the corresponding record does not exist, but in that case, the processing ends.

  In addition, the WebSocket server 112 of the channel server 100 notifies an event of processing related to the screen control API in the accounting host 400 described above, addressed to “browser 2” that was the target of the session ID “session B” obtained in s111. (S112), and the process ends. This notification is performed by push communication based on WebSocket communication, and can include display information that causes the browser 210 of the tablet terminal 200 to display a response that is the processing result of the corresponding screen control API.

  As mentioned above, although the best mode etc. for carrying out the present invention were concretely explained, the present invention is not limited to this, and can be variously changed in the range which does not deviate from the gist.

  According to the present embodiment, when implementing business collaboration processing with a clouded sales office terminal function, output destination control of information derived from each event at the host according to the collaboration target business can be accurately and efficiently performed It can be done.

  At least the following matters will be made clear by the description of the present specification. That is, in the business cooperation system according to the present embodiment, when the predetermined attribute of the response corresponds to the response related to the predetermined process other than the result cooperation of the business cooperation process, the computing device of the server uses the storage device. The information for display of the response may be transmitted to the browser on the predetermined terminal while maintaining the communication session without referring to the request.

  According to this, the session with the browser is maintained, for example, in the case of receiving, as the above-mentioned response, a notification indicating that the corresponding request has been accepted (only) in the host, or a response that returns the information inquiry result in the host. With respect to the response in the state in which the synchronous communication is possible, the reference operation in the session table in the present embodiment is not performed, and the display processing of the response to the corresponding browser can be performed as it is.

  Further, in the business collaboration method according to the present embodiment, when the predetermined attribute of the response corresponds to a response related to a predetermined process other than a result as a result of the business collaboration process, the storage device stores the request. The information for displaying the response may be transmitted to the browser on the predetermined terminal while maintaining the communication session without reference.

Reference Signs List 1 network 10 business cooperation system 100 channel server 101 storage device 102 program 103 memory 104 arithmetic device 105 communication device 110 servlet 111 J2EE server 112 WebSocket server 125 session table 200 tablet terminal 201 storage device 202 program 203 memory 204 arithmetic device 205 input / output device 206 Communication device 210 Browser 211 Business collaboration API
300 business system 400 accounting host (host)
450 GW server

Claims (4)

A server that provides a branch terminal function to a predetermined terminal via a network,
A storage device for storing a request received from the predetermined terminal for the business collaboration process;
The storage device refers to the request according to a predetermined attribute of the response from the host obtained by transmitting the request to the host corresponding to the collaboration target business indicated by the request, and the predetermined terminal indicated by the request An arithmetic device that specifies session information with the predetermined terminal based on an address and information about the business system, specifies a browser on the predetermined terminal according to the session information, and transmits display information of the response;
A business collaboration system including a channel server provided with The arithmetic device is
When the predetermined attribute of the response corresponds to the response related to the predetermined processing other than the result cooperation of the business cooperation processing, the storage device does not refer to the request in the storage device, and the predetermined terminal maintains the communication session. It sends information for display of the response to the browser.
The business cooperation system according to claim 1, characterized in that: A server that provides a sales office terminal function to a predetermined terminal via a network;
Storing a request received from the predetermined terminal for the business collaboration process,
Referring to the request in the storage device according to a predetermined attribute of the response from the host obtained by transmitting the request to the host corresponding to the collaboration target business indicated by the request;
The session information with the predetermined terminal is specified based on the address of the predetermined terminal indicated by the request and the information on the business system, and the browser on the predetermined terminal is specified by the session information and the information for display of the response is transmitted. Do,
Business collaboration method characterized by The server
When the predetermined attribute of the response corresponds to the response related to the predetermined processing other than the result cooperation of the business cooperation processing, the storage device does not refer to the request in the storage device, and the predetermined terminal maintains the communication session. Send information for display of the response to the browser
The business cooperation method according to claim 3, characterized in that:

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