JP2018142062A - Delivery processing program, delivery processing terminal and delivery processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery processing program, a delivery processing terminal and a delivery processing method, in which re-delivery scheduling can be quickly performed, and a consignee can immediately receive a cargo, even when the consignee receiving the cargo is absent.SOLUTION: A method includes: reading and displaying a delivery schedule set which includes a delivery destination of a delivery object and predicted delivery time from a delivery schedule storage unit storing the delivery schedule set; selecting a delivery schedule for an object to be re-delivered of the displayed delivery schedule set; notifying a communication terminal of a consignee in a delivery destination of re-delivery information including re-deliverable time zone information on the basis of customer information contained in the selected delivery schedule; receiving the re-delivery information including the time zone information designated by the consignee in the delivery destination from the communication terminal of the consignee in the delivery destination in which the re-delivery information is notified; and re-scheduling the selected delivery schedule to update the delivery schedule storage unit on the basis of the received re-delivery information.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a delivery processing program, a delivery processing terminal, and a delivery processing method for performing package delivery processing until delivery of a package requested by a consignor to a consignee.

  Conventionally, when delivering a package requested by a consignor to a consignee, the delivery company leaves an absence notification form at the consignee's house if the consignee is absent. The absence notification form is used to notify the consignee that there is a delivery item. For example, the contact address such as the telephone number of the delivery company and the URL of the website opened by the delivery company on the Internet are described.

  When the consignee who has received the absence notification form requests redelivery of the package, he / she can call the contact information displayed on the absence notification form and verbally tell the desired delivery date / time, or the personal computer or electronic Connect a mobile phone that can send and receive e-mails and browse the web to the listed web site, enter re-delivery information on the web, and notify the delivery company of re-delivery information (For example, refer to Patent Document 1).

JP 2002-255345 A

  However, since the consignee can see that the package has arrived by looking at the absence report after returning home, there is a problem that the redelivery instruction to the delivery company is delayed and the receipt of the package is delayed. It was.

  In addition, there is a problem that it becomes difficult for the delivery person to schedule re-delivery due to the late contact from the consignee.

  The present invention has been made in view of the above situation, and even when there is no consignee receiving the package, it is possible to schedule redelivery quickly, and the consignee can receive the package immediately. An object of the present invention is to provide a delivery processing program, a delivery processing terminal, and a delivery processing method.

The present invention employs the following configuration in order to solve the above problems.
In other words, according to one aspect of the present invention, the delivery processing program of the present invention provides a delivery schedule including a delivery destination and a scheduled delivery time of a delivery item to a computer of a delivery processing terminal possessed by a deliverer who delivers the delivery item. A delivery schedule display means for reading out and displaying the delivery schedule group from the delivery schedule storage unit storing the group, and a redelivery for selecting a delivery schedule to be redelivered among the delivery schedule groups displayed by the delivery schedule display means Re-delivery information including re-delivery information including time zone information that can be re-delivered to the communication terminal of the delivery destination consignee based on the customer information included in the delivery schedule selected by the re-delivery target selection means. Before the re-delivery information is notified by the delivery information notification means and the re-delivery information notification means Redelivery information receiving means for receiving redelivery information including time zone information designated by the delivery destination consignee from the communication terminal of the delivery destination consignee, and the redelivery information based on the redelivery information received by the redelivery information receiving means. It is a delivery processing program for functioning as a re-delivery schedule means for rescheduling the delivery schedule selected by the delivery target selection means and updating the delivery schedule storage unit.

  In the delivery processing program of the present invention, it is preferable that the redelivery information notifying unit functions so as to calculate time zone information that can be redelivered by adding a predetermined time to the current time.

  In the delivery processing program of the present invention, it is preferable that the redelivery information notifying unit functions so as to notify the redelivery information by electronic mail.

  Further, according to one aspect of the present invention, the delivery processing terminal of the present invention provides a delivery schedule group including a delivery destination and a scheduled delivery time of the delivery item in a delivery processing terminal possessed by a deliverer who delivers the delivery item. A delivery schedule display unit that reads and displays the delivery schedule group from the stored delivery schedule storage unit, and a redelivery target that selects a delivery schedule to be redelivered from the delivery schedule group displayed by the delivery schedule display unit A re-delivery information including re-delivery information including time zone information that can be re-delivered to the communication terminal of the delivery destination consignee based on the customer information included in the delivery schedule selected by the selection unit and the re-delivery target selection unit; A communication terminal of the delivery destination consignee who has notified the redelivery information by the delivery information notifying unit and the redelivery information notifying unit Selected by the redelivery target selection unit based on the redelivery information received by the redelivery information receiving unit, and the redelivery information receiving unit that receives the redelivery information including the time zone information designated by the delivery destination consignee A re-delivery schedule unit that reschedules the delivered delivery schedule and updates the delivery schedule storage unit.

  Further, according to one aspect of the present invention, the delivery processing method of the present invention is a delivery processing method executed in a delivery processing terminal possessed by a deliverer who delivers a delivery, wherein the delivery destination of the delivery and The delivery schedule group is read and displayed from the delivery schedule storage unit storing the delivery schedule group including the scheduled delivery time, and the delivery schedule to be redelivered is selected from the displayed delivery schedule groups, and the selected Based on the customer information included in the delivery schedule, redelivery information including time zone information that can be redelivered is notified to the communication terminal of the delivery destination consignee, and the delivery destination consignee that has notified the redelivery information Redelivery information including time zone information designated by the delivery recipient is received from a communication terminal, and the selected based on the received redelivery information Reschedule the serial delivery schedule for updating the delivery schedule storage unit, and wherein the.

  According to the present invention, even when there is no consignee receiving the package requested by the consignor, redelivery can be scheduled quickly, and the consignee can quickly receive the package.

It is a block diagram of a delivery system provided with the delivery processing terminal in this Embodiment. It is a hardware block diagram of the delivery processing terminal in this Embodiment. It is a functional block diagram of the delivery processing terminal in this Embodiment. It is a flowchart which shows the flow of the delivery process in this Embodiment. It is a figure which shows the example of a delivery schedule screen. It is a figure which shows the example of a delivery process selection screen. It is a flowchart which shows the flow of the subroutine "redelivery notification process" of the delivery process in this Embodiment. It is a figure which shows the example (chick type A) of the chick type of a delivery process notification. It is a figure which shows the example (chick type B) of the chick type of a delivery process notification. It is a figure which shows the example of a transition of a delivery schedule (the 1). It is a figure which shows the example of a delivery process notification. It is a figure which shows the example of a transition of a delivery schedule (the 2). It is a figure which shows the example of a redelivery screen at a later date. It is a figure which shows the example of printing of a receipt. It is a figure which shows the example (delivery later delivery) of a delivery process notification. It is a flowchart which shows the flow of the subroutine "re-delivery schedule process" of the delivery process in this Embodiment. It is a figure which shows the example of a transition of a delivery schedule (the 3). It is a figure which shows the example of a transition of a delivery schedule (the 4).

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a configuration diagram of a delivery system including a delivery processing terminal according to the present embodiment.

  As shown in FIG. 1, a delivery processing terminal 1 in the present embodiment is connected to a management server 3 and a communication terminal 4 via a communication line 2 such as the Internet, and can send and receive information to and from each other.

  The delivery processing terminal 1 is an information device that is carried and carried by a delivery person who delivers a delivery. Details will be described later with reference to FIGS.

  The management server 3 is a computer that manages various information related to package delivery, such as delivery information from receipt of a delivery request for delivery of goods to collection of the package from the shipper and delivery to the consignee. The management server 3 is connected via a dedicated line to a computer terminal (not shown) installed in a business such as a luggage collection shop, a work shop for sorting collected goods, and a delivery shop having jurisdiction over the location of the consignee's house. Various data files such as files and customer information files are registered. The delivery information file is composed of delivery information such as a delivery slip number attached to the delivery, the location of the package, the type of delivery process, and the processing time. The delivery information is input from a computer terminal installed at each business office or a delivery processing terminal 1 carried by the delivery person. The customer information file is composed of customer information such as the name, address, telephone number, and e-mail address of the shipper and consignee. Customer information is input from a computer terminal installed at each sales office.

  The communication terminal 4 has communication functions such as a mobile phone, PHS (Personal Handy-phone System), PDA (Personal Digital Assistant), smart phone (registered trademark), tablet terminal, personal computer (PC), etc. Is an information device owned by.

FIG. 2 is a hardware configuration diagram of the delivery processing terminal in the present embodiment.
As shown in FIG. 2, the delivery processing terminal 1 according to the present embodiment includes a controller 10, a touch panel 21, a keyboard 22, a communication unit 23, a speaker 24, a vibration unit 25, a barcode scanner 26, a printer 27, and a power control unit 28. And a battery 29. The controller 10, the touch panel 21, the keyboard 22, the communication unit 23, the speaker 24, the vibration unit 25, the barcode scanner 26, the printer 27, and the power control unit 28 are connected to each other via the bus 20.

The controller 10 is a control unit that comprehensively controls the delivery processing terminal 1 as a whole.
The touch panel 21 is integrated with an LCD (Liquid Cristal Display) or the like that displays an operation screen for the delivery person to operate, and detects the position of the touched operation screen.

  The keyboard 22 is, for example, a push button. As operation keys, a numeric keypad from 0 to 9, a cross key that can be operated in the vertical and horizontal directions, a function key to which a specific management function is assigned, a clear key for canceling input information that has been input in error, and a delivery processing terminal 1 Has a power key for turning the power on or off.

  The communication unit 23 is an interface for performing data communication with an external device such as the management server 3 or the communication terminal 4. As a communication format, it corresponds to a WAN (Wide Area Network) such as a telephone network or the Internet, or a LAN such as a wireless LAN (Local Area Network), infrared communication, Bluetooth (registered trademark), or a wired LAN.

  The speaker 24 outputs an operation sound, a guidance sound, an alarm sound, etc. for alerting the delivery person to confirm the operation.

  The vibration unit 25 vibrates the delivery processing terminal 1 in order to notify the delivery person of confirmation, warning, data reception, etc. regarding the operation.

  The bar code scanner 26 reads the bar code on the delivery slip and absence notification slip affixed to the delivery.

  The printer 27 prints a delivery certificate, a receipt certificate, an absence report, a receipt for re-delivery at a later date, and the like.

  The power supply control unit 28 converts the voltage of the battery 29 into a predetermined voltage and supplies it to the above-described devices such as the controller 10 and the touch panel 21.

  The controller 10 includes an OS (Operating System) 11, a CPU (Central Processing Unit) 12, and a memory 13.

  The OS 11 is software that manages the entire delivery processing terminal 1. The CPU 12 reads a control program from the memory 13 and performs control processing of the delivery processing terminal 1. The memory 13 is a DRAM (Dynamic Random Access Memory) that is a temporary storage unit for data expansion, and a flash memory that is a non-volatile storage unit that temporarily stores control programs and various data. A delivery schedule including a delivery destination and a scheduled delivery time is stored.

FIG. 3 is a functional block diagram of the delivery processing terminal in the present embodiment.
As shown in FIG. 3, the delivery processing terminal 1 according to the present embodiment includes a delivery schedule storage unit 30, a delivery schedule display unit 31, a redelivery target selection unit 32, a redelivery information notification unit 33, and a redelivery information reception unit 34. And a re-delivery schedule unit 35. The delivery processing terminal 1 has a computer function and executes delivery processing described later in accordance with an installed delivery processing program.

  The delivery schedule display unit 31 reads a delivery schedule group from the delivery schedule storage unit 30 and displays it on the touch panel 21 integrated with the LCD. The delivery schedule storage unit 30 stores a delivery schedule group including a delivery destination of delivery items and a scheduled delivery time.

  The redelivery target selection unit 32 selects a delivery schedule to be redelivered from the group of delivery schedules displayed by the delivery schedule display unit 31 based on an instruction from the deliverer.

  The re-delivery information notification unit 33 includes time zone information that can be re-delivered to the communication terminal 4 owned by the delivery destination consignee based on the customer information included in the delivery schedule selected by the re-delivery target selection unit 32. Notify redelivery information. The redelivery information notifying unit 33 adds a predetermined time to the current time and calculates redistributable time zone information. The redelivery information notification unit 33 notifies the redelivery information by e-mail, for example.

  The redelivery information receiving unit 34 receives the redelivery information from the communication terminal 4 owned by the delivery destination consignee who has notified the redelivery information by the redelivery information notifying unit 33. The redelivery information includes time zone information designated by the consignee.

  The redelivery schedule unit 35 reschedules the delivery schedule selected by the redelivery target selection unit 32 based on the redelivery information received by the redelivery information reception unit 34. Then, the delivery schedule storage unit 30 is updated by storing the rescheduled delivery schedule in the delivery schedule storage unit 30.

  Next, the delivery processing executed by the delivery processing terminal 1 will be described with reference to FIGS.

  FIG. 4 is a flowchart showing the flow of delivery processing in the present embodiment. FIG. 5 is a diagram illustrating an example of a delivery schedule screen. FIG. 6 is a diagram illustrating an example of a delivery process selection screen. FIG. 7 is a flowchart showing a flow of a delivery process subroutine “redelivery notification process” in the present embodiment. FIG. 8 and FIG. 9 are diagrams showing examples of the chick type of delivery processing notification (chick type A and B). FIG. 10 is a diagram showing a transition example (part 1) of the delivery schedule. FIG. 11 is a diagram illustrating an example of a delivery process notification. FIG. 12 is a diagram illustrating a transition example (part 2) of the delivery schedule. FIG. 13 is a diagram illustrating an example of a redelivery screen at a later date. FIG. 14 is a diagram illustrating an example of printing a receipt. FIG. 15 is a diagram illustrating an example of delivery processing notification (delivery at a later date). FIG. 16 is a flowchart showing a flow of a delivery process subroutine “redelivery schedule process” in the present embodiment. 17 and 18 are diagrams showing examples of delivery schedule transitions (Nos. 3 and 4).

  The “delivery process” shown in FIG. 4 is started under a predetermined condition, for example. For example, when the consignee of the delivery destination is absent, the delivery processing terminal 1 starts a delivery schedule screen as shown in FIG.

Further, “delivery processing” is started according to an instruction from the deliverer when the delivery is delivered to the consignee.
In addition, the “delivery process” starts when an e-mail is received from a consignee who has seen the absence report.

  When the “delivery processing” is started, the CPU 12 of the delivery processing terminal 1 reads the delivery schedule group from the delivery schedule storage unit 30 in step S401 of FIG. 4 and displays a delivery schedule screen as shown in FIG. To display. In the example of the delivery schedule screen illustrated in FIG. 5, items of “time zone”, “delivery scheduled time”, “address”, “name”, “E-mail address”, “time designation”, and “status” are displayed. In “Time zone”, the time zone of “Scheduled delivery time” is displayed. For example, “AM” indicates the morning, “EPM” indicates the early afternoon, for example, from midnight to 3 pm, and “LPM” indicates the late afternoon, for example, after 3 pm Shows until 6pm. “Scheduled delivery time” displays the time at which the delivery is scheduled to be delivered. “Address” displays the address of the consignee of the delivery destination. “Name” displays the name of the consignee of the delivery destination. “E-mail address” displays the e-mail address of the consignee of the delivery destination. “Time designation” indicates whether or not the consignor or consignee has designated the delivery time of the delivery. For example, “0” is displayed when there is no designation, and “1” is designated when there is designation. Is displayed. “Status” indicates the status of the delivery item. For example, “0” is displayed when the delivery item has not been delivered, and “1” is displayed when the delivery item has been delivered. indicate. In addition, since it is waiting for a response from the delivery recipient receiving the re-delivery information, “2” is displayed when the status of the delivery is pending, and the delivery schedule of the delivery is updated. “3” is displayed when it is in the delivered state, and “4” is displayed when it is in a state where it is scheduled to be delivered at a later date instead of delivery on the current day. On the delivery schedule screen shown in FIG. 5, 26 delivery schedules are displayed. For example, in the first delivery schedule, “AM” is displayed in the item “time zone”, “9:00” is displayed in the item “scheduled delivery time”, and “A city A town” is displayed in the item “address”. 1-1 "is displayed. In addition, “A” is displayed in the item “name”, “A@jp.Com” is displayed in the item “E-mail address”, “0” (none) is displayed in the item “time designation”, and the item “0” (undelivered) is displayed in “Status”.

  In step S402, the CPU 12 determines whether any delivery schedule is selected from the delivery schedule group displayed in step S401.

  If it is determined that any delivery schedule has been selected (step S402: YES), the CPU 12 displays a delivery process selection screen as shown in FIG. 6 in step S403. On the delivery process selection screen shown in FIG. 6, “delivered” and “absence” buttons are displayed.

  In step S404, the CPU 12 determines whether one of the “delivered” and “absence” buttons in FIG. 6 has been pressed.

  When it is determined that the button has been pressed (step S404: YES), the CPU 12 determines whether or not the pressed button is a “delivered” button in step S405.

  If it is determined that the pressed button is the “delivered” button (step S405: YES), the CPU 12 “status” of the data of the delivery schedule stored in the delivery schedule storage unit 30 in step S406. Is updated to “1” indicating that the delivery has been delivered, and this “delivery processing” is terminated.

  On the other hand, if it is determined that the button pressed in step S405 is not the “delivered” button, that is, if it is determined that the pressed button is the “absence” button (step S405: NO), the CPU 12 In step S407, the subroutine “re-delivery notification process” is executed, and this “delivery process” ends. The details of the subroutine “redelivery notification process” will be described later with reference to FIG.

  If it is determined in step S402 that no delivery schedule has been selected (step S402: NO), the CPU 12 has received an e-mail from the delivery destination consignee who has notified the redelivery information in step S408. Determine whether.

  If it is determined that an e-mail from the consignee has not been received (step S408: NO), the process returns to step S402.

  On the other hand, if it is determined that an e-mail from the consignee has been received (step S408: YES), the CPU 12 executes a subroutine “redelivery schedule process” in step S409, and ends this “delivery process”. Details of the subroutine “redelivery schedule processing” will be described later with reference to FIG.

  The subroutine “redelivery notification process” will be described in detail with reference to FIG. Subroutine “Redelivery Notification Processing” calculates a redistributable time zone information by adding a predetermined time to the current time for a delivery destination included in the delivery schedule, and includes a redelivery time zone information. This is a process for notifying delivery information.

  In step S701, the CPU 12 calculates a redistributable time by adding a predetermined time to the current time (redistributable time = current time + predetermined time). The predetermined time is, for example, the time after completing the next scheduled delivery.

  In step S702, the CPU 12 extracts a time zone after the redelivery time calculated in step S702. For example, if the calculated redelivery time is 11:05 (11:05), the time zones “AM”, “EPM”, and “LPM” (see FIG. 5) are extracted. If the calculated redelivery time is 15:05 (15:05), the time zone “LPM” is extracted. If the calculated redelivery time is 19:05 (19:05), no time zone is extracted.

  In step S703, the CPU 12 determines whether or not a redistributable time zone is extracted in step S702.

  If it is determined that a re-delivery time zone has been extracted (step S703: YES), the CPU 12 determines in step S704 that the “status” of the delivery schedule selected in step S402 in FIG. 4 is “2”. Judge whether or not. That is, it is determined whether the notification is for the second time or later.

  When it is determined that the “status” is “2” (pending) (step S704: YES), the CPU 12 can redistribute to the chick type A of the redelivery notification sentence as shown in FIG. 8 in step S705. Set the time zone.

  On the other hand, when it is determined that the “status” is not “2” (pending) (step S704: NO), the CPU 12 redelivers to the chick type B of the redelivery notification sentence as shown in FIG. 9 in step S706. Set possible time zones. For example, if the third record (record indicated by the arrow 1003) of the delivery schedule shown in FIG. 10 has been selected in step S402 of FIG. 4, redelivery to the chick type B of the redelivery notification sentence is possible. Set the time zone. For example, the re-delivery notification sentence as shown in FIG. 11 is set.

  In step S707, the CPU 12 updates the “status” of the data in the delivery schedule to “2” (pending). For example, the third record (record indicated by the arrow 1003) of the delivery schedule shown in FIG. 10 is updated to “2” (pending) as shown in FIG. That is, the third record (record indicated by the arrow 1003) of the delivery schedule shown in FIG. 10 is in a state waiting for a response from the delivery destination consignee, so that the state of the delivery is held. Is shown.

  In step S708, the CPU 12 sets an “E-mail address” of the data in the delivery schedule. For example, “C@jp.Com” which is the “E-mail address” of the third record (record indicated by the arrow 1003) of the delivery schedule shown in FIG. 10 is set.

  In step S709, the CPU 12 transmits an e-mail to the “E-mail address” set in step S708, ends the subroutine “redelivery notification process”, and returns to the “delivery process” in FIG.

  On the other hand, if it is determined in step S703 that a redistributable time zone has not been extracted (step S703: NO), the CPU 12 displays a redelivery screen as shown in FIG. 13 at step S710.

  In step S711, the CPU 12 determines whether or not the “Confirm” button in FIG. 13 has been pressed.

  If it is determined that the “Confirm” button has been pressed (step S711: YES), the CPU 12 issues a receipt as shown in FIG. 14 as a receipt for notifying that re-delivery will be performed at a later date in step S712.

  Next, in step S713, the CPU 12 determines whether the “status” of the data in the delivery schedule is “2” (pending). That is, when the end time of the designated re-delivery time zone has already passed (S1604), it is for notifying the effect of re-delivery at a later date.

  When it is determined that the “status” is “2” (pending) (step S713: YES), for example, as shown in the third record (record indicated by the arrow 1003) in FIG. In step S714, the "status" of the data in the delivery schedule is updated to "4" (delivery at a later date).

  In step S715, the CPU 12 sets the redelivery notification sentence to be delivered at a later date. For example, a delivery process notification sentence is set as shown in FIG. In step S708, the "E-mail address" of the data in the delivery schedule is set. In step S709, an e-mail is transmitted to "E-mail address", and the subroutine "Redelivery notification process" is terminated. Returning to “delivery processing” in FIG.

  On the other hand, if it is determined in step S713 that the “status” of the data in the delivery schedule is not “2” (pending) (step S713: NO), the CPU 12 changes the status of the data in the delivery schedule to “ 4 "(delivery at a later date), the subroutine" redelivery notification process "is terminated, and the process returns to the" delivery process "in FIG.

  Next, the subroutine “redelivery schedule processing” will be described in detail with reference to FIG. The subroutine “redelivery schedule process” is a process for rescheduling the delivery schedule.

  In step S1601, the CPU 12 searches for the “E-mail address” in the delivery schedule using the sender address of the e-mail from the consignee determined to have been received in step S408 in FIG. 4 as a key.

  In step S1602, the CPU 12 determines whether or not an “E-mail address” corresponding to the transmission source address has been searched in step S1601.

  If it is determined that the “E-mail address” corresponding to the transmission source address has not been searched (step S1602: NO), the subroutine “re-delivery schedule process” is terminated and the process returns to the “delivery process” in FIG.

  On the other hand, when it is determined that the “E-mail address” corresponding to the transmission source address has been searched (step S1602: YES), the CPU 12 determines that the “status” of the data in the delivery schedule is “2” (step S1603). It is determined whether it is on hold. That is, it is determined whether or not it is waiting for a response from the delivery recipient.

  If it is determined that the “status” of the data in the delivery schedule is not “2” (pending) (step S1603: NO), the subroutine “re-delivery schedule processing” is terminated and the processing returns to “delivery processing” in FIG.

  On the other hand, if it is determined that the “status” of the data in the delivery schedule is “2” (pending) (step S1603: YES), the CPU 12 determines in step S1604 the re-designation specified by the e-mail from the consignee. It is determined whether or not the end time of the delivery time zone is after the current time. For example, as shown in FIG. 17, when the delivery to the “K” of the eleventh record (record indicated by the arrow 1011) of the delivery schedule is completed, the third record (record indicated by the arrow 1003) “ When the e-mail from Mr. C is received, the “status” of the third record (record indicated by the arrow 1003) is “2” (pending), so it is designated by the e-mail from “C”. It is determined whether the end time of the redelivery time zone is after the current time.

  When it is determined that the end time of the designated re-delivery time zone is not after the current time, that is, when the end time of the designated re-delivery time zone has already passed (step S1604: NO), In step S1605, the CPU 12 executes the subroutine “redelivery notification process” described with reference to FIG.

  On the other hand, if it is determined that the end time of the designated redelivery time zone is after the current time, that is, if the end time of the designated redelivery time zone has not yet passed (step S1604: YES). In step S1606, the CPU 12 sets “time designation” of the data in the delivery schedule to “0” (none) and “status” in the re-delivery time zone designated by the e-mail from the consignee. A delivery schedule that is “0” (undelivered) is searched.

  In step S1607, the CPU 12 determines whether or not a delivery schedule in which “time specification” is “0” (none) and “status” is “0” (undelivered) has been searched in step S1606.

  When it is determined that a delivery schedule having “time designation” of “0” (none) and “status” of “0” (undelivered) has not been searched (step S1607: NO), the CPU 12 in FIG. The subroutine “re-delivery notification process” described with reference to FIG.

  On the other hand, if it is determined that a delivery schedule having a “time designation” of “0” (none) and a “status” of “0” (undelivered) has been found (step S1607: YES), the CPU 12 proceeds to step S1608. The searched undelivered delivery schedule is moved to the next delivery schedule. For example, as shown in FIG. 17, the 18th record (record indicated by an arrow 1018) searched for “time designation” as “0” (none) and “status” as “0” (undelivered) As shown in FIG. 18, it moves to the 27th record (record indicated by the arrow 1027).

  In step S 1609, the CPU 12 copies the redelivery delivery schedule to the area before the searched undelivered delivery schedule is moved. For example, as shown in FIG. 18, the delivery schedule of “C” is copied to the 18th record (record indicated by arrow 1018), and “1” (present) is set in “time designation”.

  In step S <b> 1610, the CPU 12 updates the “status” of the delivery schedule before copying for redelivery to “3” (reschedule). For example, as shown in FIG. 18, the “status” of the third record (the record indicated by the arrow 1003) is updated to “3”.

  In step S <b> 1611, the CPU 12 updates the “status” of the delivery schedule after the redelivery copy to “0” (undelivered). For example, as shown in FIG. 18, the “status” of the 18th record (record indicated by the arrow 1018) is updated to “0”.

  As mentioned above, although embodiment of this invention has been described referring drawings, the delivery processing terminal to which this invention is applied is not limited to the above-mentioned embodiment.

  The above-described embodiment of the present invention can be realized by hardware or firmware or software on a DSP (Digital Signal Processor) board or CPU board as one function of the delivery processing terminal.

  Further, the delivery processing terminal to which the present invention is applied is not limited to the above-described embodiment as long as the function is executed, and is constituted by a plurality of devices even if it is a single device. Needless to say, the system or the integrated device may be a system in which processing is performed via a network such as a LAN or a WAN.

  It can also be realized by a system including a CPU, a ROM or RAM memory connected to a bus, an input device, an output device, an external recording device, a medium driving device, and a network connection device. That is, a ROM or RAM memory, an external recording device, or a portable recording medium that records a software program for realizing the system of the above-described embodiment is supplied to a delivery processing terminal, and the delivery processing terminal computer executes the program. Needless to say, this can also be achieved by reading and executing.

  In this case, the program itself read from the portable recording medium or the like realizes the novel function of the present invention, and the portable recording medium or the like on which the program is recorded constitutes the present invention.

  Examples of portable recording media for supplying the program include flexible disks, hard disks, optical disks, magneto-optical disks, CD-ROMs, CD-Rs, DVD-ROMs, DVD-RAMs, magnetic tapes, and nonvolatile memory cards. Various recording media recorded via a network connection device (in other words, a communication line) such as a ROM card, electronic mail or personal computer communication can be used.

  The computer (information processing apparatus) executes the program read out on the memory, thereby realizing the functions of the above-described embodiment, and an OS running on the computer based on the instructions of the program. Performs part or all of the actual processing, and the functions of the above-described embodiments are also realized by the processing.

  Furthermore, a program read from a portable recording medium or a program (data) provided by a program (data) provider is stored in a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer. After being written, the CPU of the function expansion board or function expansion unit performs part or all of the actual processing based on the instructions of the program, and the functions of the above-described embodiment are realized by the processing. obtain.

  That is, the present invention is not limited to the embodiments described above, and can take various configurations or shapes without departing from the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 Delivery processing terminal 2 Communication line 3 Management server 4 Communication terminal 10 Controller 11 OS
12 CPU
DESCRIPTION OF SYMBOLS 13 Memory 20 Bus 21 Touch panel 22 Keyboard 23 Communication part 24 Speaker 25 Vibration part 26 Barcode scanner 27 Printer 28 Power supply control part 29 Battery 30 Delivery schedule storage part 31 Delivery schedule display part 32 Redelivery object selection part 33 Redelivery information notification part 34 Redelivery Information Receiving Unit 35 Redelivery Schedule Unit 1003, 1011, 1018, 1027 Arrow

Claims (5)

The computer of the delivery processing terminal owned by the deliverer who delivers the delivery
A delivery schedule display means for reading out and displaying the delivery schedule group from a delivery schedule storage unit storing a delivery schedule group including a delivery destination and a scheduled delivery time of the delivery;
Redelivery target selection means for selecting a delivery schedule to be redelivered from among the delivery schedule groups displayed by the delivery schedule display means;
Re-delivery information notifying means for notifying re-delivery information including time zone information that can be re-delivered to a communication terminal of a delivery destination consignee based on customer information included in the delivery schedule selected by the re-delivery target selecting means. ,
Redelivery information receiving means for receiving redelivery information including time zone information designated by the delivery destination consignee from the communication terminal of the delivery destination consignee who has notified the redelivery information by the redelivery information notification means;
Re-delivery schedule means for re-scheduling the delivery schedule selected by the re-delivery target selection means based on the re-delivery information received by the re-delivery information receiving means and updating the delivery schedule storage unit;
Delivery processing program to function as   The delivery processing program according to claim 1, wherein the re-delivery information notifying unit calculates time zone information that can be re-delivered by adding a predetermined time to the current time.   3. The delivery processing program according to claim 1, wherein the re-delivery information notification means notifies the re-delivery information by electronic mail. In the delivery processing terminal owned by the deliverer who delivers the delivery,
A delivery schedule display unit that reads and displays the delivery schedule group from a delivery schedule storage unit that stores a delivery schedule group including a delivery destination and a scheduled delivery time of the delivery;
A redelivery target selection unit for selecting a delivery schedule to be redelivered from the delivery schedule group displayed by the delivery schedule display unit;
Re-delivery information notification unit for notifying re-delivery information including time zone information that can be re-delivered to a communication terminal of a delivery destination consignee based on customer information included in the delivery schedule selected by the re-delivery target selection unit When,
A redelivery information receiving unit for receiving redelivery information including time zone information designated by the delivery destination consignee from the communication terminal of the delivery destination consignee who has notified the redelivery information by the redelivery information notification unit;
A re-delivery schedule unit that reschedules the delivery schedule selected by the re-delivery target selection unit based on the re-delivery information received by the re-delivery information reception unit and updates the delivery schedule storage unit;
A delivery processing terminal comprising: A delivery processing method executed in a delivery processing terminal possessed by a deliverer who delivers a delivery,
Reading and displaying the delivery schedule group from a delivery schedule storage unit that stores a delivery schedule group including a delivery destination and a scheduled delivery time of the delivery item,
Select a delivery schedule to be redelivered from among the displayed delivery schedule groups,
Re-delivery information including time zone information that can be re-delivered to a communication terminal of a delivery recipient based on customer information included in the selected delivery schedule;
Receiving redelivery information including time zone information designated by the delivery destination consignee from the communication terminal of the delivery destination consignee who has notified the redelivery information;
Re-scheduling the selected delivery schedule based on the received re-delivery information to update the delivery schedule storage unit;
A delivery processing method characterized by the above.