JP2015228109A - Settlement device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a settlement device and a program capable of avoiding inconvenience that words received from a host device are displayed as they are although those words do not correspond to a site for installing equipment.SOLUTION: A settlement device 100 includes: reception means 111; a storage part 120; comparator means 112; replacement means 113; and display means 114. The reception means 111 receives information related to settlement to be transmitted from a server which performs settlement processing, that is, information including words to be presented to a customer. The storage part 120 stores conversion information in which the words are associated with replacement words with which the words are replaced. The comparison means 112 compares the words received from the server by the reception means 111 with the conversion information. The replacement means 113 replaces the words with the replacement words when the comparison result of the comparison means 112 indicates that they are coincident. The display means 114 allows the display part for displaying a screen to be viewed by the customer to display the words or the replacement words.

Description

  Embodiments described herein relate generally to a settlement apparatus and a program.

  2. Description of the Related Art Conventionally, electronic settlement is performed in which payment is made by exchanging information, regardless of cash. A settlement apparatus that performs electronic settlement performs settlement of a transaction amount by transmitting, for example, information stored in an IC (Integrated Circuit) card or a magnetic card to a host apparatus. In the case of electronic money settlement, the operator requests the customer to hold the IC card over the reader / writer. In the case of a margin transaction, the operator may require the customer to input a personal identification number into a pin (PIN: Personal Identification Number) pad terminal device.

  As described above, in electronic payment, a customer may see some terminal device such as a reader / writer or a pin pad terminal device. When these terminal devices are provided with a display panel, the display panel generally displays a message to the customer. In addition to operation guidance such as “Please hold your card” or “Please enter your PIN”, for example, “Thank you for your purchase” or “We look forward to seeing you again” There are words like this.

  Here, there is a case where the above-described host device is not a card company server but a center server that mediates payment processing to a plurality of card companies. In this case, the above-mentioned wording is received from the center server rather than being read from the memory provided in the terminal device or the settlement apparatus.

  In recent years, electronic payment is also used for payment of medical expenses at medical institutions. In this case, it is not appropriate to display the word for waiting for the above-mentioned thanks or revisit. However, if the system receives the text from the center server, the text that is not suitable for the site is displayed as it is, which is inconvenient. Although the medical site has been described as an example, the same inconvenience that the text received from the center server is not appropriate may occur at other sites.

  The problem to be solved by the present invention is to provide a settlement apparatus and a program that can avoid the inconvenience that “the word received from the host device is displayed as it is even if it is not suitable for the equipment installation site”. .

  The settlement apparatus according to the embodiment includes a reception unit, a storage unit, a comparison unit, a replacement unit, and a display unit. The receiving means receives information related to the payment transmitted from the server that performs the payment process, and includes information including the wording indicated to the customer. A memory | storage part memorize | stores the conversion information which matched the said wording and the alternative wording which substitutes the said wording. The comparing means compares the wording received from the server by the receiving means with the conversion information. The replacing means replaces the wording with the alternative wording when the comparison result by the comparing means matches. A display means displays the said word or the said alternative word on the display part which displays the screen which a customer sees.

FIG. 1 is a diagram illustrating a configuration of a payment system according to an embodiment. FIG. 2 is a block diagram illustrating a functional configuration of the settlement apparatus according to the embodiment. FIG. 3 is a diagram illustrating an example of conversion information according to the embodiment. FIG. 4 is a diagram illustrating an example of an image (local message setting selection screen) displayed by the operation display unit of the settlement apparatus according to the embodiment. FIG. 5 is a diagram illustrating an example of an image (local message content confirmation screen) displayed by the operation display unit of the settlement apparatus according to the embodiment. FIG. 6 is a flowchart illustrating the flow of the word conversion process performed by the control unit of the settlement apparatus according to the embodiment.

  Hereinafter, embodiments of a settlement apparatus and a program will be described in detail with reference to the accompanying drawings. In addition, embodiment described below is one Embodiment of a payment apparatus and a program, Comprising: The structure, specification, etc. are not limited. This embodiment is an example of application to a payment system that is introduced into a store and performs registration / settlement of products related to one transaction.

  FIG. 1 is a diagram showing a configuration of a payment system 1 according to the present embodiment. As shown in FIG. 1, the payment system 1 includes a payment device 100, a pin pad terminal device 200, a POS terminal device 300, a card processing device 400, a center server (server) 500, and a network 600.

  In the payment system 1, the payment apparatus 100 and the pin pad terminal apparatus 200 are communicably connected by wire or wireless. Similarly, the settlement apparatus 100 and the POS terminal apparatus 300 and the settlement apparatus 100 and the card processing apparatus 400 are also communicably connected by wire or wireless. The settlement apparatus 100 and the center server 500 are communicably connected via a wired or wireless network 600.

  The network 600 is realized by, for example, a VPN (Virtual Private Network) using the Internet or the like. Note that the number of payment apparatuses 100 connected to the network 600 is not particularly limited.

  The center server 500 implements thin client electronic payment. For the center server 500, the settlement apparatus 100 is a thin client. The center server 500 transmits / receives information to / from various card companies based on the card information received from the payment apparatus 100, and performs electronic payment.

  The payment device 100 executes a payment transaction (electronic payment) using the card information read by the card processing device 400. Electronic payment includes, for example, margin trading, David payment, electronic money payment, and the like. Since the electronic payment implementation method is an existing technology, a description thereof will be omitted. The settlement device 100 communicates with the pin pad terminal device 200, the POS terminal device 300, the card processing device 400, and the center server 500.

  The settlement apparatus 100 includes an upper panel 103 that can be opened and closed with respect to the main body 101 at an upper part of the main body 101, and an operation display unit 104 on the surface of the upper panel 103. Further, the settlement apparatus 100 includes a card reader 105 on the upper side of the main body 101.

  The top panel 103 is a lid that opens and closes a receipt paper storage unit provided inside the main body 101. The operation display unit 104 is provided with a touch panel on the surface of an LCD (Liquid Crystal Display), displays an image shown to the operator, and accepts an operation by the operator. The card reader 105 reads magnetic information stored in the magnetic card.

  The pin pad terminal device 200 is a device for inputting a password such as an IC card. The pin pad terminal device 200 includes a card insertion slot 201 into which an IC card or the like is inserted on the back of the main body. In addition, the pin pad terminal device 200 includes a pin pad 202 at the top of the main body, which is used when a card user inputs a personal identification number (PIN).

  A POS (Point Of Sales) terminal device 300 is an example of a sales registration device used in a store such as a mass sales store. Other examples of the sales registration device include an ECR (Electronic Cash Register) device. The POS terminal device 300 is a device that performs accounting processing for merchandise purchased by a customer, and performs settlement processing for one transaction in the case of cash settlement. Further, when performing card payment such as a credit card or debit card, the POS terminal device 300 performs one transaction payment processing (card payment processing) in conjunction with the payment device 100 or the pin pad terminal device 200. Furthermore, when performing electronic money settlement, the POS terminal device 300 performs a settlement process for one transaction in conjunction with the settlement apparatus 100 and the card processing apparatus 400.

  The POS terminal device 300 includes a display unit 302 for a store clerk and a display unit 303 for a customer on the upper part of the main body 301. Each of the display units 302 and 303 is composed of an LCD (Liquid Crystal Display) or an LCD having a touch panel disposed on the surface thereof, and displays a product name, a product price, a total price of one transaction, and the like. The POS terminal device 300 includes a keyboard 304 on the upper surface of the main body 301. The keyboard 304 includes a cash settlement key and a credit settlement key for selecting a settlement method such as cash settlement or credit settlement. Further, the POS terminal device 300 includes a printer 305 that prints a receipt or the like inside the main body 301. Receipt paper printed by the printer 305 is issued from a receipt issuing port 306 provided at the top of the main body 301.

  The card processing device 400 stores an electronic component such as a reader / writer using a short-range wireless communication technology such as NFC (Near Field Communication) in a housing 401. The card processing device 400 reads and writes information related to electronic payment (electronic money information) and the like with respect to a non-contact type IC card on which money information is electronically recorded. The electronic money information is held as balance information in the IC card. The reader / writer updates the balance information of the held IC card to an amount obtained by subtracting the transaction amount from the balance.

  The card processing apparatus 400 includes a display unit 402 on the upper surface of the housing 401, and has a mark 403 that indicates an indication of a position where the IC card is held over at the center. The display unit 402 displays a word that a customer who makes an electronic money payment sees based on an instruction from the payment apparatus 100.

  FIG. 2 is a block diagram illustrating a functional configuration of the settlement apparatus 100. The settlement apparatus 100 further includes a control unit 110 and a storage unit 120. The control unit 110 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory) (all not shown), and the like. The ROM stores various programs executed by the CPU and various data. The RAM temporarily stores data and programs when the CPU executes various programs. The CPU controls each unit of the settlement apparatus 100 by developing a program read from the ROM on the RAM and executing the program.

  The control unit 110 functions as a reception unit 111, a comparison unit 112, a replacement unit 113, and a display unit 114 when the CPU stores a program stored in the ROM.

  The receiving unit 111 receives information related to payment transmitted from the center server 500 that performs payment processing. This information includes the wording shown to the customer.

  The storage unit 120 includes a storage device such as an HDD (Hard Disk Drive) or a memory. The storage unit 120 stores conversion information 121, 122, ..., 12n.

  FIG. 3 is a diagram illustrating an example of the conversion information 121 to 12n according to the embodiment. The conversion information 121 to 12n includes, for example, standard conversion information 121, conversion information 122 for medical institution A, conversion information 123 for medical institution B, and the like. The conversion information 121 to 12n is obtained by associating a word (reception message) indicated to the customer included in the information received by the receiving unit 111 with an alternative word (display message) that replaces the word. Each of the conversion information 121 to 12n is stored in the storage unit 120 as a table, for example.

  The alternative wording is a wording that is shown to the customer instead of the common wording transmitted by the center server 500 as the wording to the customer when it does not match the device installation site. For example, words such as “Thank you” or “We are looking forward to seeing you”, which are common words for accountants, are not appropriate in medical institutions. In such a case, the corresponding alternative wording is controlled as shown on the display unit 402. The alternative wording may be “bless you” appropriate for the medical institution, or it may be a space character.

  The comparison unit 112 compares the text received by the reception unit 111 with the conversion information 121 to 12 n and outputs the comparison result to the replacement unit 113. When the comparison result by the comparison unit 112 matches, the replacement unit 113 replaces the text received by the reception unit 111 with an alternative text. The display unit 114 displays the word or the alternative word received by the receiving unit 111 on the display unit 402 that displays an image seen by the customer.

  4 and 5 are diagrams showing examples of images (screens of the operation display unit 104) displayed by the operation display unit 104 of the settlement apparatus 100. FIG. 4 is a local message setting selection screen 70. FIG. 5 shows a local message content confirmation screen 80.

  The setting selection screen 70 displays a plurality of types of options 71, 72,. Options 71, 72,..., 7n correspond to local message settings 1, settings 2,.

  The storage unit 120 stores the correspondence between the options 71 to 7n on the screen and the settings 1 to n. The storage unit 120 also stores the correspondence between the settings 1 to n and the conversion information 121 to 12n. These correspondences are stored as a table (not shown), for example.

  When the operation display unit 104 displaying the setting selection screen 70 receives an operation for selecting one of the options 71 to 7n, the control unit 110 performs a setting corresponding to the selected option (any one of 71 to 7n). Conversion information (any one of 121 to 12n) corresponding to (any of 1 to n) is determined as conversion information used by the comparison unit 112 for comparison. Here, setting selection means is realized.

  Setting 1 corresponds to the standard conversion information 121. When the setting 1 is selected and set, the display unit 114 displays the same text as the text received from the center server 500 on the display unit 402. However, while the center server 500 transmits a message using single-byte kana, which is a model-dependent character, the settlement apparatus 100 indicates the word on the display unit 402 using double-byte kana. For this reason, the standard conversion information 121 associates the received message indicating the word with half-width kana and the display message indicating the same word with full-width kana.

  Setting 2 corresponds to the conversion information 122 for medical institution A. The conversion information 122 associates a full-width space as a display message with the received message “Arigato Gozaimashita” of half-width kana. Setting 3 corresponds to the conversion information 123 for medical institution B. The conversion information 123 associates the full-width “Odaijini” as a display message with the received message “Arigato Gozaimashita” of half-width kana. In the conversion information 122 and the conversion information 123, each of the received message and the display message appropriately includes a space for adjusting the number of characters.

  The content confirmation screen 80 includes a column 81 for displaying the display messages of the conversion information 121 to 12n corresponding to the options 71 to 7n selected and operated on the setting selection screen 70 so as to be confirmed.

  FIG. 6 is a flowchart showing the flow of the word conversion process performed by the control unit 110 of the settlement apparatus 100. First, in this process, the control unit 110 waits for settlement (No in step S1). When the customer holds the IC card over the card processing apparatus 400, the card processing apparatus 400 performs a predetermined process on the IC card and transmits a signal to the settlement apparatus 100. When the control unit 110 determines that the payment has been made based on the signal received from the card processing device 400 (Yes in step S1), the receiving unit 111 receives information (sentence to the customer) related to the payment transmitted from the center server 500. Is received (No in step S2). When the receiving unit 111 receives information related to the settlement from the center server 500 (Yes in step S2), the text included in the information and the “received message” of the conversion information (any of 121 to 12n) being set are The comparison means 112 compares (step S3). When the comparison unit 112 outputs “no match” as the comparison result (Yes in step S4), the display unit 114 directly converts the wording indicated to the customer included in the information received by the reception unit 111 without conversion. It is displayed on the display unit 402 (step S5).

  In step S4, when the comparison unit 112 outputs “matched” as the comparison result (No in step S4), the replacement unit 113 indicates the word (reception message) indicated to the customer included in the information received by the reception unit 111. Is replaced with a “display message” associated with the wording (step S6) and displayed on the display unit 402 (step S5).

  As described above, according to the settlement apparatus 100 and the program of the present embodiment, the inconvenience that “the word received from the host apparatus (center server 500) is displayed as it is even if it is not suitable for the equipment installation site” is avoided. be able to. This avoids, for example, showing inappropriate messages such as “Please come again” to the patient who visited the hospital, replacing inappropriate words with blanks, It becomes possible to replace it with a message.

  Further, according to the settlement apparatus 100 of the present embodiment, the storage unit 120 stores the conversion information 121 to 12n as a table, so that the conversion information 121 to 12n can be easily confirmed and edited, and workability is improved. Can do.

  Further, according to the settlement apparatus 100 of the present embodiment, the storage unit 120 stores a plurality of types of conversion information 121 to 12n, and the setting selection unit selects and determines the conversion information 121 to 12n used by the comparison unit 112 for comparison. Therefore, it can be set as the payment apparatus 100 assumed the some apparatus installation site, and versatility and the convenience can be improved.

  Moreover, according to the payment apparatus 100 of this embodiment, the word suitable for an apparatus installation site can be displayed with respect to the customer using electronic money payment.

  In the present embodiment, the conversion information 121 to 12n is realized as a table. However, the implementation is not limited to the table, but may be a binary file or a comparison table.

  In this embodiment, the conversion information 121 to 12n is prepared for all the settings 1 to n. However, in the implementation, if any setting does not perform word replacement, the setting is performed. There is no need to prepare conversion information.

  Note that the program executed by the settlement apparatus 100 of the present embodiment is provided by being incorporated in advance in a ROM or the like.

  The program executed in the settlement apparatus 100 of the present embodiment is a file in an installable format or an executable format, and is a computer such as a CD-ROM, flexible disk (FD), CD-R, DVD (Digital Versatile Disk). You may comprise so that it may record and provide on a readable recording medium.

  Furthermore, the program executed by the settlement apparatus 100 according to the present embodiment may be configured to be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program executed by the settlement apparatus 100 of the present embodiment may be configured to be provided or distributed via a network such as the Internet.

  The program executed by the settlement apparatus 100 of the present embodiment has a module configuration including the above-described units (reception unit 111, comparison unit 112, replacement unit 113, display unit 114, and setting selection unit). A CPU (processor) reads the program from the ROM and executes it, thereby loading the respective units onto the main storage device. As a result, the reception unit 111, the comparison unit 112, the replacement unit 113, the display unit 114, and the setting selection unit are generated on the main storage device.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

1 ... Payment system
100: Payment device,
DESCRIPTION OF SYMBOLS 101 ... Main body, 103 ... Top panel, 104 ... Operation display part, 105 ... Card reader,
200 ... pin pad terminal device,
201 ... card insertion slot, 202 ... pin pad,
300 ... POS terminal device,
301 ... Main body, 302 ... Display for store clerk, 303 ... Display for customer,
304 ... Keyboard, 305 ... Printer, 306 ... Receipt issuing port,
400: Card processing device,
401 ... Case, 402 ... Display, 403 ... Mark,
500 ... Center server,
600 ... Network,
110 ... control unit,
111 ... Receiving means, 112 ... Comparison means, 113 ... Replacement means, 114 ... Display means,
120 ... storage part,
121 to 12n: conversion information,
70 ... Setting selection screen, 71-7n ... Options,
80 ... Contents confirmation screen.

JP 2012-215981 A

Claims (6)

Receiving means for receiving information relating to the payment transmitted from the server that performs the payment processing, and including the wording indicated to the customer;
A storage unit that stores conversion information that associates the wording with an alternative wording that replaces the wording;
Comparing means for comparing the conversion information with the word received from the server by the receiving means;
When the comparison result by the comparison means matches, a replacement means for replacing the word with the alternative word;
Display means for displaying the word or the alternative word on a display unit for displaying a screen seen by a customer;
A settlement apparatus. The settlement apparatus according to claim 1, wherein the storage unit stores the conversion information as a table. The settlement apparatus according to claim 1, wherein the storage unit stores the alternative wording as a blank character. The storage unit stores a plurality of types of conversion information,
4. The settlement apparatus according to claim 1, further comprising setting selection means for determining the conversion information used by the comparison means for comparison. The settlement apparatus according to claim 1, wherein the settlement process is an electronic money settlement. Computer
Receiving means for receiving information relating to the payment transmitted from the server that performs the payment processing, and including the wording indicated to the customer;
Comparison means for comparing the conversion information in which the word and the alternative word for substituting the word are associated with the word received from the server by the receiving means;
When the comparison result by the comparison means matches, a replacement means for replacing the word with the alternative word;
Display means for displaying the word or the alternative word on a display unit for displaying a screen seen by a customer;
Program to function as.

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