JP2015162043A - Information processor, information processing method, program, and information processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the accuracy of an office work.SOLUTION: An information processor includes: a screen generation part for generating a screen having items related to the check of the display content of a screen, that is, a plurality of check items to be changed to checked display by an operator; a display time determination part for determining whether or not a lapsed time since the screen is displayed is within a predetermined time; a continuous operation determination part for determining whether or not a time interval between an input operation to change the check items to the checked display by the operator and a previous input operation to the other check items is within a threshold; and a warning control part for controlling a warning operation to the operator on the basis of the determination of the display time determination part and the continuous operation determination part.

Description

  The present invention relates to an information processing apparatus, an information processing method, a program, and an information processing system.

  In recent years, office work performed at financial institutions has become increasingly complex. Therefore, in order to process complicated office work without mistakes, an office navigation system that guides and supports office work for an operator is used.

  In such an office navigation system, a screen is displayed and transitioned according to procedures defined in the office rules and the office manual. Therefore, the operator can process office work without mistakes by inputting information, confirming, etc. according to the displayed screen and changing the check item to a checked display.

  Here, Patent Document 1 discloses a technique for measuring a gaze time of a contract text in a contract management system, and determining that the contract text is skipped when the gaze time is short, and rereading the skipped contract text. It is disclosed.

JP 2010-39646 A

  However, the technique disclosed in Japanese Patent Laid-Open No. 2004-228688 can reduce the interval between the input operation of the operator for the input field and the check item when the input field for receiving the input operation from the operator, the check item, and the like are displayed on the screen. It was not a measurement. Moreover, although the technique disclosed in Patent Document 1 can measure the gaze time for each contract sentence, it does not measure the time after the screen is displayed.

  Therefore, in the technique disclosed in Patent Document 1, in the office navigation system in which an operator inputs information or changes a check item to a checked display, it is determined whether or not the operator has appropriately confirmed. I couldn't. Therefore, in the office navigation system, there has been a demand for a technique for improving the accuracy of office work by detecting a case where the operator has not properly confirmed the contents to be confirmed and issuing a warning.

  Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to provide a new and improved information processing apparatus and information processing method capable of improving the accuracy of office work. It is to provide a program and an information processing system.

  In order to solve the above problems, according to an aspect of the present invention, a screen having a plurality of check items that are items related to checking the display content of the screen and changed to a checked display by the operator is generated. A screen generation unit; a display time determination unit that determines whether or not an elapsed time since the display of the screen is within a predetermined time; and an input operation for changing the check item to a checked display by the operator And a continuous operation determination unit that determines whether or not a time interval with an input operation for the other check items immediately before is within a threshold, and based on the determination of the display time determination unit and the continuous operation determination unit, There is provided an information processing apparatus including a warning control unit that controls a warning operation for an operator.

  When the elapsed time from the display of the screen is within a predetermined time and the time interval is within a threshold, the warning control unit may perform a warning operation for the operator.

  When the elapsed time from the display of the screen exceeds a predetermined time, the warning control unit does not have to perform a warning operation for the operator.

  The screen generation unit may generate a screen having a plurality of the check items and at least one input field.

  The continuous operation determining unit includes the input field in the determination target of the immediately preceding input operation, and the time based on whether the object of the immediately preceding input operation is the other check item or the input field. The threshold used for determining the interval may be changed.

  When information is not input to the input field where information input is essential, the warning control unit may perform a warning operation for the operator.

  When the input operation for changing the check item to the checked display by the operator is the first input operation for the screen, the continuous operation determination unit uses the time after the screen is displayed within the threshold. It may be determined whether or not.

  A determination criterion setting unit that sets at least one of the predetermined time and the threshold value may be further provided.

  The determination criterion setting unit may set at least one of the predetermined time and the threshold based on the content of the screen.

  The determination criterion setting unit may set at least one of the predetermined time and the threshold based on information on the operator.

  The determination criterion setting unit may set at least one of the predetermined time and the threshold based on information related to the business flow including the screen.

  When the warning control unit performs a warning operation for the operator, the screen generation unit may change the check item included in the screen to an unchecked display.

  When the warning control unit performs a warning operation for the operator, the display time determination unit determines whether or not the time is within a predetermined time using an elapsed time since the warning operation was performed. May be.

  In order to solve the above problem, according to another aspect of the present invention, a screen having a plurality of check items that are items related to checking the display content of the screen and are changed to a checked display by the operator. A step of determining whether an elapsed time since the screen is displayed is within a predetermined time, an input operation for changing the check item to a checked display by the operator, Based on the step of determining whether the time interval with the input operation for the other immediately preceding check items is within a threshold, the determination on the elapsed time, and the determination on the time interval, the warning operation for the operator is performed. And an information processing method including the step of controlling.

  In order to solve the above problem, according to another aspect of the present invention, a computer is an item related to checking the display content of a screen, and a plurality of check items that are changed to a checked display by an operator are displayed. A screen generation unit that generates a screen having a display time determination unit that determines whether or not an elapsed time from the display of the screen is within a predetermined time, and a check display of the check items by the operator A continuous operation determination unit that determines whether or not a time interval between an input operation to be changed to an input operation for the immediately preceding check item is within a threshold value, and a determination by the display time determination unit and the continuous operation determination unit Based on the above, there is provided a program that functions as a warning control unit that controls a warning operation for the operator.

  In order to solve the above problem, according to another aspect of the present invention, a screen having a plurality of check items that are items related to checking the display content of the screen and are changed to a checked display by the operator. A display generation unit that generates a display time, a display time determination unit that determines whether or not an elapsed time since the display of the screen is within a predetermined time, and the check item by the operator is changed to a checked display Based on the determination of the continuous operation determination unit that determines whether or not the time interval between the input operation to be performed and the input operation for the other check items immediately before is within a threshold, and the display time determination unit and the continuous operation determination unit An information processing system is provided that includes a warning control unit that controls a warning operation for the operator.

  As described above, according to the present invention, it is possible to improve the accuracy of office work.

It is explanatory drawing which showed an example of the external appearance of the information processing apparatus which concerns on one Embodiment of this invention. It is explanatory drawing which showed an example of the screen which the information processing apparatus which concerns on the embodiment produces | generates. It is the block diagram which showed the internal structure of the information processing apparatus, display apparatus, and input device which concern on the same embodiment. FIG. 3 is an explanatory diagram showing a screen in which the first check item, the second check item, and the third check item are changed to a checked display on the screen shown in FIG. 2. FIG. 3 is an explanatory diagram illustrating a screen on which a warning operation is performed on the screen illustrated in FIG. 2. It is the flowchart figure which showed an example of the operation | movement which the information processing apparatus which concerns on one Embodiment of this invention performs when a check item is changed into the checked display. FIG. 10 is a flowchart illustrating an example of an operation performed by the information processing apparatus according to an embodiment of the present invention when a “confirm” button is pressed. It is a block diagram which shows an example of the hardware constitutions of the information processing apparatus which concerns on one Embodiment of this invention.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

<1. Overview of Information Processing Apparatus According to One Embodiment of the Present Invention>
Below, with reference to FIG. 1 and FIG. 2, the outline | summary of the information processing apparatus 1 which concerns on one Embodiment of this invention is demonstrated. An information processing apparatus 1 according to an embodiment of the present invention is an information processing apparatus that generates various screens displayed to an operator in an office navigation system that supports office work performed in a financial institution such as a bank. It is.

[1.1. Appearance example of information processing device]
First, with reference to FIG. 1, an appearance example of an information processing apparatus 1 according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing an example of the appearance of an information processing apparatus 1 according to an embodiment of the present invention. As shown in FIG. 1, an information processing apparatus 1 according to an embodiment of the present invention is connected to, for example, a display device 5 and input devices 3A and 3B.

  The information processing device 1 generates and controls a screen displayed by the display device 5. Specifically, the information processing device 1 generates various screens for guiding office work displayed by the display device 5, and controls the displayed screens based on inputs from the input devices 3A and 3B from the operator. . The screen generated by the information processing apparatus 1 will be described later with reference to FIG.

  The display device 5 displays a screen generated by the information processing device 1. Examples of the display device 5 include a liquid crystal display (LCD) device, an OLED (Organic Light Emitting Diode) device, and a CRT (Cathode Ray Tube) display device. The display device 5 has connection interfaces such as a VGA (Video Graphics Array) terminal, a DVI (Digital Visual Interface) terminal, and an optical audio terminal. The information processing device is connected to each terminal by a video signal communication cable. 1 is connected.

  The input devices 3A and 3B generate an input signal based on an input by the operator such as a mouse, a keyboard, a touch panel, a button, a microphone, a switch, and a lever, and an information input device 1 An input control circuit that outputs to Each of the input devices 3A and 3B has a connection interface such as a USB (Universal Serial Bus) terminal, an IEEE 1394 terminal, or a SCSI (Small Computer System Interface) terminal, and performs information processing using an information communication cable that can be connected to each terminal. It is connected to the device 1. Here, the input device 3A is, for example, a keyboard, and the input device 3B is, for example, a mouse.

  In the above description, the information processing apparatus 1, the display apparatus 5, and the input devices 3A and 3B have been described as separate apparatuses, but the present invention is not limited to the above examples. For example, the information processing apparatus 1 may be integrated with at least one of the display device 5 and the input devices 3A and 3B.

[1.2. Screen example generated by information processing device]
Next, an example of a screen generated by the information processing apparatus 1 according to an embodiment of the present invention will be described with reference to FIG. FIG. 2 is an explanatory diagram showing an example of a screen generated by the information processing apparatus 1 according to an embodiment of the present invention.

  As shown in FIG. 2, the screen 200 generated by the information processing apparatus 1 is an “account opening form input screen”, and is one of screens included in an office flow for opening an account in the office navigation system. . Here, the office flow represents a group of office work in a transaction such as opening an account.

  The screen 200 includes an input area 400, a check item area 300, a "return" button 210 for returning the screen 200 to the previous screen, and a "confirm" button 220 for moving the screen 200 to the next screen. Including.

  The input area 400 has at least one input field. Specifically, the input area 400 includes a kanji name input field 410, a kana name input field 420, an address input field 430, a date of birth input field 440, a nationality input field 450, and a remark input field 460. In each input field, for example, information is input by an input operation using an operator's keyboard.

  Here, the input field is an input field in which information is freely input by an operator or information is input by selecting information to be input from a plurality of options. Specifically, the input field is a text box, a pull-down box, a combo box, or the like.

  Each of the input fields is set with respect to whether information input is indispensable or optional for proceeding to the next screen. For example, in the screen 200, the Kanji name input field 410, the Kana name input field 420, the address input field 430, the date of birth input field 440, and the nationality input field 450 are set to require information input. Reference numeral 460 indicates that information input is optional.

  The check item area 300 includes at least one check item. Specifically, the check item area 300 includes a first check item 310 for confirming whether or not the name is correct, a second check item 320 for confirming whether or not “nationality has been input”, and “there is a special case item. A third check item 330 for confirming whether or not remarks have been input. For each check item, for example, the check state is changed (ie, change from unchecked display to checked display and vice versa) by a click operation using the mouse of the operator.

  The “return” button 210 is a button for returning to the screen displayed before the screen 200 in the business flow for opening an account. The “confirm” button 220 is a button for completing the operation displayed on the screen 200 and proceeding to the next screen in the business flow for opening an account.

  Note that the screen 200 illustrated in FIG. 2 is an example of a screen generated by the information processing apparatus 1 according to an embodiment of the present invention. The screen generated by the information processing apparatus 1 according to the embodiment of the present invention only needs to have at least one check item and further have one or more other check items or input fields.

[1.3. Features of information processing equipment]
In the information processing apparatus 1 according to the embodiment of the present invention, after an operator inputs information in an input field that is required to be input in the input area 400, each check item in the check item area 300 is changed to checked. To do. Thereafter, the operator can press the “confirm” button 220 to transition to the next screen and proceed with the business flow.

  Here, conventionally, the information processing apparatus has determined that the content displayed by the operator has been confirmed if the check item is changed to a checked display. Therefore, the information processing apparatus cannot issue a warning or the like even if the check item is changed to a checked display without properly confirming the contents to be confirmed by the operator, and to improve the accuracy of office work. There was a limit. Therefore, there has been a demand for an information processing apparatus that can determine whether or not the content to be confirmed has been properly confirmed when the operator changes the check item to a checked display.

  Accordingly, the present inventor has come up with the present invention by intensively studying the above-mentioned problems and the like. In the information processing apparatus 1 according to an embodiment of the present invention, the elapsed time after the screen 200 is displayed, the input operation for changing the check item by the operator to the checked display, and the operator immediately before the screen 200 are displayed. Based on the time interval with the input operation performed in the above, it is determined whether or not the content to be confirmed by the operator has been properly confirmed. Furthermore, the information processing apparatus 1 according to an embodiment of the present invention issues a warning to the operator when determining that the content to be confirmed by the operator is not properly confirmed.

  Specifically, the information processing apparatus 1 according to an embodiment of the present invention has checked the check items performed by the operator, and the elapsed time after the screen 200 is displayed is within a predetermined time. When the time interval between the input operation to be changed to display and the input operation performed immediately before is within a threshold, the operator is warned to reconfirm the contents to be confirmed.

  The input operation performed immediately before is, for example, information input to the input field performed immediately before the input operation for changing the check item to the checked display, or another check item is changed to the checked display. Indicates an input operation.

  Therefore, according to the information processing apparatus 1 according to the embodiment of the present invention, for example, when an operator performs an input operation for changing a check item to a checked display at a short interval (for example, 1 second), It can be determined that the content to be confirmed by the person is not properly confirmed.

  In addition, when a predetermined time (for example, 5 minutes) sufficient for confirmation has elapsed since the screen 200 was displayed, the information processing apparatus 1 appropriately confirmed the content to be confirmed by the operator. It can be judged. In this case, the information processing apparatus 1 appropriately confirms the contents to be confirmed by the operator even when the operator performs an input operation for changing the check item to the checked display at short intervals. Judge.

  With the above configuration, the information processing apparatus 1 according to an embodiment of the present invention can warn the operator when the operator has not properly confirmed the contents to be confirmed. It is possible to improve work accuracy.

<2. Internal configuration of information processing apparatus according to an embodiment of the present invention>
Next, the internal configuration of the information processing apparatus 1 and the like according to an embodiment of the present invention will be specifically described with reference to FIGS.

  FIG. 3 is a block diagram showing an internal configuration of the information processing apparatus 1, the display apparatus 5, and the input device 3 (including the input devices 3A and 3B) according to an embodiment of the present invention. FIG. 4 is an explanatory diagram showing a screen 200A in which the first check item 310, the second check item 320, and the third check item 330 are changed to a checked display on the screen 200 shown in FIG. Further, FIG. 5 is an explanatory diagram showing a screen 200B on which a warning operation is performed on the screen 200 shown in FIG.

[2.1. Internal configuration of display device and input device]
First, the internal configurations of the display device 5 and the input device 3 will be described. As illustrated in FIG. 3, the display device 5 includes a screen information reception unit 51 and a screen display unit 53, and the input device 3 includes an input information transmission unit 33 and an input information acquisition unit 31.

  The screen information receiving unit 51 receives screen data displayed on the screen display unit 53 from the information processing apparatus 1. The screen information receiving unit 51 has a device connection interface corresponding to the screen information transmitting unit 103. For example, the screen information receiving unit 51 may include a connection interface such as a VGA terminal, a DVI terminal, or an optical audio terminal.

  The screen display unit 53 displays the screen generated by the screen generation unit 105 of the information processing apparatus 1. For example, the screen display unit 53 may be a liquid crystal display (LCD), an OLED, a CRT display, or the like.

  The input information transmission unit 33 transmits the input from the operator acquired by the input information acquisition unit 31 to the information processing apparatus 1. The input information transmitting unit 33 has a device connection interface corresponding to the input information receiving unit 101. For example, the input information transmission unit 33 may include a connection interface such as a USB terminal, an IEEE 1394 terminal, or a SCSI terminal.

  The input information acquisition unit 31 includes a sensor that detects input from the operator, and converts the input operation of the operator into an input signal. The input information acquisition unit 31 may be configured by, for example, an input mechanism such as a keyboard key, a mouse button, and a mouse movement detection sensor, and a control circuit thereof.

[2.2. Internal configuration of information processing apparatus]
Next, the internal configuration of the information processing apparatus 1 will be described. As shown in FIG. 3, the information processing apparatus 1 includes an input information receiving unit 101, a screen information transmitting unit 103, a screen generating unit 105, a display time determining unit 107, a continuous operation determining unit 109, and a determination criterion setting. Unit 111 and a warning control unit 113.

  The input information receiving unit 101 receives an input operation from the operator from the input device 3. Specifically, the input information receiving unit 101 receives information such as a pressed key such as a keyboard and a moving direction and a moving distance of a mouse from the input device 3. The input information receiving unit 101 may include a connection interface for connecting an external input device such as a USB terminal, an IEEE 1394 terminal, or a SCSI terminal.

  The screen information transmission unit 103 transmits screen data displayed by the display device 5. Specifically, the screen information transmission unit 103 transmits the data of the screen 200 generated by the continuous operation determination unit 109 to the display device 5. The screen information transmission unit 103 may include a connection interface for connecting an external video device such as a VGA terminal, a DVI terminal, or an optical audio terminal, for example.

  The screen generation unit 105 generates a screen displayed by the display device 5. Specifically, the screen generation unit 105 has at least one check item that is changed to a checked display by the operator, and further includes at least one of other check items and an input field in which information can be input. Generate a screen with The screen generation unit 105 may generate a screen having a plurality of check items and at least one or more input fields. An example of the screen generated by the screen generation unit 105 is the screen 200 shown in FIG.

  The display time determination unit 107 determines whether or not an elapsed time after the screen is displayed on the display device 5 is within a predetermined time. Specifically, when the check item is changed to a checked display by the operator, the display time determination unit 107 acquires an elapsed time after the screen is displayed, and whether the elapsed time is within a predetermined time. Judge whether or not. Here, the predetermined time is a time set by the determination criterion setting unit 111 as a sufficient time for the operator to appropriately confirm the contents displayed on the screen, and is, for example, 5 minutes.

  When the warning control unit 113 issues a warning to the operator to confirm the content, the display time determination unit 107 displays a warning instead of the elapsed time after the screen is displayed on the display device 5. A determination may be made as to whether or not the time is within a predetermined time using the elapsed time since the determination was made. According to this configuration, the display time determination unit 107 appropriately confirms the content displayed on the screen after the operator has given sufficient time after the warning control unit 113 has warned the operator. It can be determined whether or not.

  The continuous operation determination unit 109 determines whether or not the time interval between input operations performed by the operator on the screen is within a threshold value. Specifically, when the check item is changed to a checked display by the operator, the continuous operation determination unit 109 performs an input operation for changing the check item to a checked display and an input operation performed immediately before. It is determined whether the time interval is within a threshold value. Here, the threshold is set by the determination criterion setting unit 111 and is, for example, 1 to 3 seconds.

  Note that the input operation performed immediately before is an input operation that changes another check item that was performed immediately before an input operation that changes a check item to a checked display, or an information input to an input field. Represents this. Here, when the input operation for changing the check item to the checked display is the first input operation on the operator's screen (that is, when there is no input operation performed immediately before), the continuous operation determination unit 109 Instead of the time interval from the input operation performed immediately before, it may be determined whether the time is within the threshold using the elapsed time since the screen was displayed.

  In addition, the continuous operation determination unit 109 changes the threshold used for determination based on whether the input operation performed immediately before is an input operation to another check item or information input to the input field. May be. As shown in FIG. 2, when the area where the input field exists and the area where the check item exists are separated on the screen 200, the time taken to move between the check items, and the check item from the input field The time it takes to move to is different. Therefore, it is preferable that the continuous operation determination unit 109 changes the threshold used for determination depending on the target of the previous input operation.

  Furthermore, the continuous operation determination unit 109 may change the threshold value used for the determination in the same manner even when the input operation for changing the check item described above to the checked display is the first input operation on the operator's screen. .

  Here, the function of the continuous operation determination unit 109 will be described with reference to FIG.

  In FIG. 4, for example, when the second check item 320 is changed to checked and immediately after the third check item 330 is changed to checked, the continuous operation determination unit 109 checks the second check item 320. It is determined whether or not the time interval between the input operation changed to “3” and the input operation whose third check item 330 has been changed to “checked” is within a threshold value. Further, for example, when information is input to the nationality input field 450 and the third check item 330 is changed to checked immediately after that, the continuous operation determination unit 109 performs information input to the nationality input field 450, It is determined whether the time interval with the input operation in which the check item 330 is changed to checked is within a threshold value.

  The determination criterion setting unit 111 sets at least one of a predetermined time used by the display time determination unit 107 for determination and a threshold used by the continuous operation determination unit 109 for determination. Specifically, the determination criterion setting unit 111 sets a predetermined time and threshold based on the contents of the screen, information about the operator, information about the business flow including the screen, and the like. Further, the determination criterion setting unit 111 may set values specified in advance by an administrator or the like as a predetermined time and threshold value.

  More specifically, the determination criterion setting unit 111 may set a predetermined time and threshold based on the number of characters displayed on the screen, the number of check items, the number of input fields, and the like as the contents of the screen. Good. For example, the determination criterion setting unit 111 may set a predetermined time and a threshold based on Equation 1 below.

(Formula 1)
“Predetermined time” = “number of check items” × 15 seconds + “number of input fields” × 30 seconds “threshold” = “number of check items” × 0.1 seconds + “number of input fields” × 0. 2 seconds (however, round up for less than 1 second)

  In addition, the determination criterion setting unit 111 includes, as information about the operator, the number of hours that the operator has used the office navigation system, the number of mistakes in the office work of the operator, the years of service of the operator, the skill level of the operator, etc. Based on the above, a predetermined time and threshold may be set. For example, the criterion setting unit 111 may set a predetermined time and threshold as shown in Table 1 below based on the operator's working years.

  Furthermore, the determination criterion setting unit 111 includes information on the office flow including the screen, based on the difficulty level of the office flow, the importance of the office flow, the language for performing the office flow, whether there is a change in the office flow, and the like. A predetermined time and a threshold value may be set. For example, the determination criterion setting unit 111 may set a predetermined time and threshold as shown in Table 2 below based on the difficulty level of the business flow.

  The warning control unit 113 controls the warning operation based on the determination of the display time determination unit 107 and the continuous operation determination unit 109. Specifically, the warning control unit 113 determines that the elapsed time from the screen display is within a predetermined time by the display time determination unit 107, and the time interval of the input operation is within the threshold by the continuous operation determination unit 109. If it is determined, the warning operation is performed to the operator. On the other hand, when the display time determination unit 107 determines that the elapsed time from the screen display exceeds a predetermined time, the warning control unit 113 does not perform a warning operation for the operator.

  Further, the warning control unit 113 determines whether information is input in an input field on which information input is essential on the screen. If no information is input in the input field, a warning operation is performed to the operator. May be performed. According to this configuration, the warning control unit 113 is required to input an input field even when a predetermined time (for example, 5 minutes) sufficient for confirmation has elapsed since the screen was displayed. If no information is input, the operator can be warned.

  Further, when the warning operation is performed, the warning control unit 113 may change the check item on the screen from the checked display to the unchecked display. According to this configuration, the warning control unit 113 can cause the operator to perform an input operation that causes the check items to be displayed again. Therefore, the warning control unit 113 can further prompt the operator to appropriately confirm the contents to be confirmed.

  Here, the timing at which the warning control unit 113 controls the warning operation based on the determinations of the display time determination unit 107 and the continuous operation determination unit 109 is, for example, after all check items have been changed to a checked display. Is the time when an input operation for transition to the next screen is performed. More specifically, referring to FIG. 4, after the first check item 310, the second check item 320, and the third check item 330 are changed to a checked display by the operator, the operator determines that This is the timing at which the "" button 220 is pressed.

  Further, the timing at which the warning control unit 113 controls the warning operation may be a point in time when each check item is changed to a checked display by the operator. Specifically, with reference to FIG. 4, the warning control is performed at the timing when each of the first check item 310, the second check item 320, and the third check item 330 is changed to a checked display by the operator. Each of the units 113 may control the warning operation.

  Note that the warning operation performed by the warning control unit 113 is, for example, as shown in FIG. 5, on the screen 200 </ b> B, a word 500 of “Check box continuous check has been detected. Check input data again.” It may be a display. Further, the warning operation performed by the warning control unit 113 may be, for example, displaying a separate screen including a warning message in a pop-up window. Further, the warning operation performed by the warning control unit 113 may be to change the color of the check item in the screen, and the function of the “confirm” button 220 is stopped to prevent the transition to the next screen. It may be.

  According to the above configuration, the information processing apparatus 1 according to an embodiment of the present invention operates immediately before the input operation for changing the check item by the operator to the checked display, the elapsed time since the screen was displayed, and Based on the time interval with the input operation performed by the user on the screen, it is possible to determine whether or not it can be considered that the operation to change to checked after confirming the content to be confirmed by the operator appropriately it can. Therefore, according to the information processing apparatus 1 according to an embodiment of the present invention, when it is determined that the content to be confirmed by the operator is not properly confirmed, a warning can be given to the operator. Therefore, it is possible to improve the accuracy of office work.

<3. Example of Operation of Information Processing Device According to One Embodiment of the Present Invention>
Subsequently, with reference to FIGS. 6 and 7, in the operation example of the information processing apparatus 1 according to the embodiment of the present invention, when the check item is changed to the checked display, and the “OK” button is pressed. The explanation is divided into cases and cases.

  Here, FIG. 6 is a flowchart illustrating an example of an operation performed by the information processing apparatus 1 according to an embodiment of the present invention when the check item is changed to a checked display. FIG. 7 is a flowchart illustrating an example of an operation performed by the information processing apparatus 1 according to an embodiment of the present invention when the “confirm” button is pressed.

  First, the operation of the information processing apparatus 1 when the check item is changed to the checked display will be described with reference to FIG.

  As shown in FIG. 6, the operator performs a check operation in which the check item is changed to a checked display (S101). Next, the display time determination unit 107 determines whether or not the all item confirmation flag is ON (S103).

  Here, the all item confirmation flag is a flag that is set in S109, which will be described later, and indicates that an elapsed time after the screen is displayed exceeds a predetermined time. By setting the all item confirmation flag, the display time determination unit 107 determines whether or not the elapsed time from the display of the screen is within a predetermined time each time each check item is changed to the checked display. No need to judge.

  When the all item confirmation flag is off (S103 / No), the display time determination unit 107 acquires the elapsed time since the screen was displayed (S107). Further, the display time determination unit 107 determines whether or not the elapsed time after the acquired screen is displayed is within a predetermined time (for example, 5 minutes) set by the determination criterion setting unit 111 ( S109). Here, when the elapsed time after the screen is displayed exceeds the predetermined time (S109 / No), the display time determination unit 107 has passed a sufficient time for the content to be confirmed to be properly confirmed. It is determined that all items have been confirmed, and the all items confirmation flag is turned on (S111).

  On the other hand, when the elapsed time from the display of the screen is within a predetermined time (S109 / Yes), the continuous operation determination unit 109 determines whether there is an input operation performed immediately before (S113). . When there is no input operation performed immediately before and the input operation performed in S101 is the first input operation on the screen (S113 / No), the continuous operation determination unit 109 determines the elapsed time since the screen was displayed. Is within a threshold value (for example, 3 seconds) set by the determination criterion setting unit 111 (S115). If the elapsed time since the screen is displayed is within the threshold (S115 / Yes), the continuous operation determination unit 109 turns on the reconfirmation flag (S121). When the elapsed time after the screen is displayed exceeds the threshold value (S115 / No), the information processing apparatus 1 determines that the content to be confirmed by the operator is properly confirmed, and ends the operation. . The reconfirmation flag indicates that the operator has not properly confirmed the contents to be confirmed, and is a flag that causes the warning control unit 113 to perform a warning operation, and the “confirm” button shown in FIG. 7 is pressed. And is referenced when transitioning to the next screen.

  When there is an input operation performed immediately before (S113 / Yes), the continuous operation determination unit 109 acquires a time interval between the check operation performed in S101 and the previous input operation (S117). In addition, the continuous operation determination unit 109 determines whether or not the acquired time interval is within a threshold corresponding to the object of the previous input operation (S119). Note that the threshold corresponding to the target of the previous input operation is set by the determination criterion setting unit 111. For example, when the target of the previous input operation is a check item, it is 1 second, and the target of the previous input operation is If it is an input field, it is 3 seconds. Here, when the acquired time interval is within the threshold corresponding to the object of the previous input operation (S119 / Yes), the continuous operation determination unit 109 turns on the reconfirmation flag (S121). When the acquired time interval exceeds the threshold corresponding to the target of the previous input operation (S119 / No), the information processing apparatus 1 determines that the content to be confirmed by the operator is appropriately confirmed, End the operation.

  On the other hand, if the all-item confirmation flag is on in S103 (S103 / Yes), the warning control unit 113 determines whether there is an input field that must be input on the screen and whether or not information input to the input field has not been input. It is determined whether or not (S105). When there is no input required field on the screen, or when information is input to the input field that is required to be input (S105 / No), the information processing apparatus 1 appropriately determines the content to be confirmed by the operator. It is determined that it has been confirmed, and the operation is terminated. In addition, when there is an input field that must be input in the screen and no information is input to the input field (Yes in S105), the warning control unit 113 turns on the reconfirmation flag (S123). .

  Next, with reference to FIG. 7, an operation of the information processing apparatus 1 when the “confirm” button is pressed to transition to the next screen will be described.

  As illustrated in FIG. 7, first, the information processing apparatus 1 acquires the content input on the screen (S201). Here, the content input on the acquired screen is information such as the input content of the input field and the check status of the check item. Next, the warning control unit 113 determines whether or not the reconfirmation flag is on (S203). When the reconfirmation flag is off (S203 / No), the screen generation unit 105 generates the next screen and transmits it to the display device 5 (S211).

  On the other hand, when the reconfirmation flag is on (S203 / Yes), the warning control unit 113 performs a warning operation for the operator (S205), and changes all check items in the screen to an unchecked display (S207). . In addition, the warning control unit 113 turns off the reconfirmation flag (S209), and prompts the operator to confirm the contents of the screen again and change the check item to a checked display.

  With the above operation, the information processing apparatus 1 according to the embodiment of the present invention determines whether or not the operator has properly confirmed the contents to be confirmed. A warning action can be performed.

<4. Hardware configuration example of information processing apparatus according to an embodiment of the present disclosure>
Next, a hardware configuration of the information processing apparatus 1 according to an embodiment of the present invention will be described with reference to FIG. Information processing of the information processing apparatus 1 according to the embodiment of the present invention described above is realized by cooperation of software and hardware. FIG. 8 is a block diagram illustrating an example of a hardware configuration of the information processing apparatus 1 according to an embodiment of the present invention.

  As shown in FIG. 8, the information processing apparatus 1 includes a CPU (Central Processing Unit) 151, a ROM (Read Only Memory) 153, a RAM (Random Access Memory) 155, and an internal bus 157. An input / output interface 159, an HDD (Hard Disk Drive) 161, a drive 163, a network interface 165, and an external interface 167 are provided.

  The CPU 151 functions as an arithmetic processing device and a control device, and controls the overall operation of the information processing device 1 according to various programs. Note that the CPU 151 corresponds to, for example, the screen generation unit 105, the display time determination unit 107, the continuous operation determination unit 109, the determination criterion setting unit 111, and the warning control unit 113, and realizes the functions of the respective units.

  The ROM 153 stores programs used by the CPU 151, calculation parameters, and the like. The RAM 155 temporarily stores programs used in the execution of the CPU 151, parameters that change as appropriate during the execution, and the like. These are connected to each other by an internal bus 157, and further connected to an HDD 161, a drive 163, a network interface 165, and an external interface 167 described later via an input / output interface 159.

  The HDD 161 is a data storage device configured as an example of a storage unit of the information processing apparatus 1 according to an embodiment of the present disclosure. The HDD 161 includes a storage medium, a recording device that records data in the storage medium, a reading device that reads data from the storage medium, and a deletion device that deletes data stored in the storage medium. The HDD 161 may store programs executed by the CPU 151 and various data. The HDD 161 may store various screens in the office navigation system as shown in FIG.

  The drive 163 is a storage medium reader / writer, and is built in or externally attached to the information processing apparatus 1. The drive 163 reads information stored in a mounted removable storage medium such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, and outputs the information to the RAM 155. The drive 163 can also write information on a removable storage medium.

  The network interface 165 is a communication interface configured with, for example, a communication device for connecting to an intranet, the Internet, and the like. The network interface 165 may be a wired LAN (Local Area Network) or wireless LAN compatible communication device, or may be a wire communication device that performs wired communication.

  The external interface 167 includes, for example, a connection interface having a connection terminal for connecting an external input device such as a USB terminal, an IEEE 1394 terminal, or a SCSI terminal, and a VGA terminal, a DVI terminal, an optical audio terminal, or the like. It is a connection interface having a connection terminal for connecting an external video device. The external interface 167 corresponds to the input information receiving unit 101 and the screen information transmitting unit 103, and realizes the functions of the respective units.

<5. Summary>
As described above, the information processing apparatus 1 according to the embodiment of the present invention is configured so that the elapsed time after the screen is displayed, the input operation for changing the check item by the operator to the checked display, and the operator immediately before. Based on the time interval with the input operation performed on the screen, it can be determined whether or not the content to be confirmed by the operator has been properly confirmed.

  Specifically, the information processing apparatus 1 according to an embodiment of the present invention has an elapsed time after the screen is displayed within a predetermined time (for example, 5 minutes) and is performed by an operator. Content to be confirmed by the operator when the time interval between the input operation for changing the checked item to the checked display and the input operation performed immediately before is short and within a threshold (for example, 1 to 3 seconds, etc.) Is not properly confirmed. In addition, the information processing apparatus 1 according to the embodiment of the present invention should be confirmed by the operator when a predetermined time (for example, 5 minutes) sufficient for confirmation has elapsed since the screen was displayed. Judge that it can be considered that the contents have been properly confirmed.

  Based on the above determination, the information processing apparatus 1 according to an embodiment of the present invention may warn the operator when it is determined that the content to be confirmed by the operator is not properly confirmed. Therefore, it is possible to improve the accuracy of office work. On the other hand, when it can be considered that the content to be confirmed by the operator is properly confirmed, continuous operation for a short time on the check items is allowed, so that the convenience of office work can be improved.

  The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

  Note that a computer program for causing hardware such as a CPU, a ROM, and a RAM built in the information processing apparatus 1 according to an embodiment of the present invention to perform the same functions as the components of the information processing apparatus 1 described above. Can be created. A storage medium storing the computer program is also provided.

  Further, the above computer program is equivalent to each configuration of the information processing apparatus 1 according to the embodiment of the present invention in at least one general-purpose information processing apparatus connected via a network, such as a web application. You may demonstrate a function.

  Furthermore, for at least one general-purpose information processing apparatus connected by a network, a management apparatus capable of exhibiting functions equivalent to the respective configurations of the information processing apparatus according to an embodiment of the present invention, Similarly, it is included in the category of the present invention.

DESCRIPTION OF SYMBOLS 1 Information processing apparatus 3A, 3B Input device 5 Display apparatus 31 Input information acquisition part 33 Input information transmission part 51 Screen information reception part 53 Screen display part 101 Input information reception part 103 Screen information transmission part 105 Screen generation part 107 Display time judgment part 109 Continuous Operation Determination Unit 111 Judgment Criteria Setting Unit 113 Warning Control Unit

Claims (16)

A screen generation unit that generates a screen having a plurality of check items that are related to checking the display content of the screen and are changed to a checked display by the operator;
A display time determination unit that determines whether or not an elapsed time from the display of the screen is within a predetermined time;
A continuous operation determination unit that determines whether or not a time interval between an input operation for changing the check item by the operator to a checked display and an input operation for the immediately preceding other check item is within a threshold;
An information processing apparatus comprising: a warning control unit that controls a warning operation for the operator based on the determination of the display time determination unit and the continuous operation determination unit.   The warning control unit performs a warning operation on the operator when the elapsed time since the screen is displayed is within a predetermined time and the time interval is within a threshold. Information processing device.   The information processing apparatus according to claim 2, wherein the warning control unit does not perform a warning operation for the operator when an elapsed time after the screen is displayed exceeds a predetermined time.   The information processing apparatus according to claim 1, wherein the screen generation unit generates a screen having a plurality of the check items and at least one input field.   The continuous operation determining unit includes the input field in the determination target of the immediately preceding input operation, and the time based on whether the object of the immediately preceding input operation is the other check item or the input field. The information processing apparatus according to claim 4, wherein a threshold used for determining the interval is changed.   6. The information processing apparatus according to claim 4, wherein the warning control unit performs a warning operation for the operator when no information is input to the input field for which information input is essential.   When the input operation for changing the check item to the checked display by the operator is the first input operation for the screen, the continuous operation determination unit uses the time after the screen is displayed within the threshold. The information processing apparatus according to any one of claims 1 to 6, wherein a determination is made as to whether or not.   The information processing apparatus according to claim 1, further comprising a determination reference setting unit that sets at least one of the predetermined time and the threshold value.   The information processing apparatus according to claim 8, wherein the determination criterion setting unit sets at least one of the predetermined time and the threshold based on content of the screen.   The information processing apparatus according to claim 8 or 9, wherein the determination criterion setting unit sets at least one of the predetermined time and the threshold based on information on the operator.   The said judgment reference setting part sets at least any one among the said predetermined time and the said threshold value based on the information regarding the office work flow in which the said screen is contained, The Claim 1 any one of Claims 10-10. Information processing device.   The said screen production | generation part changes the said check item contained in the said screen to an unchecked display, when the said warning control part performs warning operation | movement with respect to the said operator. The information processing apparatus described in 1.   When the warning control unit performs a warning operation for the operator, the display time determination unit determines whether or not the time is within a predetermined time by using an elapsed time since the warning operation was performed. The information processing apparatus according to any one of claims 1 to 12. A step of generating a screen having a plurality of check items that are items related to checking the display content of the screen and are changed to a checked display by the operator;
Determining whether an elapsed time since the screen is displayed is within a predetermined time; and
Determining whether a time interval between an input operation for changing the check item by the operator to a checked display and an input operation for the other check item immediately before is within a threshold;
And a step of controlling a warning operation for the operator based on the determination on the elapsed time and the determination on the time interval. A screen generating unit that generates a screen having a plurality of check items that are related to checking the display content of the computer and are changed to a checked display by the operator;
A display time determination unit that determines whether or not an elapsed time from the display of the screen is within a predetermined time;
A continuous operation determination unit that determines whether or not a time interval between an input operation for changing the check item by the operator to a checked display and an input operation for the immediately preceding other check item is within a threshold;
A warning control unit that controls a warning operation for the operator based on the determination of the display time determination unit and the continuous operation determination unit;
Program to function as. A screen generation unit that generates a screen having a plurality of check items that are related to checking the display content of the screen and are changed to a checked display by the operator;
A display time determination unit that determines whether or not an elapsed time from the display of the screen is within a predetermined time;
A continuous operation determination unit that determines whether or not a time interval between an input operation for changing the check item by the operator to a checked display and an input operation for the immediately preceding other check item is within a threshold;
An information processing system comprising: a warning control unit that controls a warning operation for the operator based on the determination of the display time determination unit and the continuous operation determination unit.

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