JP2014093015A - Catering plateware collection system, catering plateware collection method, wireless communication terminal for catering user, wireless communication terminal for catering vendor, program and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a catering plateware collection system facilitating a collection work of catering plateware for a catering vendor worker while reducing problems that returned catering plateware is stolen or causes an environmental problem.SOLUTION: The catering plateware collection system includes: a wireless communication terminal for catering user (wireless tag 10) which is placed at a returning position of the plateware along with the plateware when the catering plateware is returned; and a wireless communication terminal for catering vendor (wireless terminal 20) which is carried by a catering vendor worker collecting the plateware. The wireless tag 10 has an information reception part 11 that receives input information indicating a return position of the plateware; and an information transmission part 12 that transmits the information received by the information reception part 11 to the wireless terminal 20. The wireless terminal 20 has an information reception part 21 that receives the information transmitted from the wireless tag 10; and an information output section 22 that outputs the information received by the information reception part 21.

Description

  The present invention relates to a delivery container return system, a delivery container return method, a delivery user wireless communication terminal, a delivery service provider wireless communication terminal, a program, and a recording medium.

  An RFID (Radio Frequency IDentification) tag is a minute wireless IC (Integrated Circuit) chip used for identifying an object. The RFID tag stores information such as its own identification code and has the ability to transmit and receive information to and from the management system using radio waves. RFID tags have been researched as a product identification and management technology that replaces barcodes in the industrial world. However, not only that, RFID tags are attracting attention as a basic technology for promoting the adoption of IT (Information Technology) and automation. ing.

  Various techniques related to such a background are known (see, for example, Patent Document 1).

  For example, Patent Document 1 describes an apparatus that manages measurement of maintenance of elevator equipment. More specifically, this apparatus performs measurement related to elevator equipment. And this apparatus writes a measurement result in the memory | storage device installed in the premises of an elevator facility by near field communication. And this apparatus reads the measurement result written in the memory | storage device by near field communication. And this apparatus outputs the read measurement result to the external apparatus for handling by a maintenance worker. In this way, this apparatus can improve the work efficiency of measurement for maintenance of the elevator equipment by the maintenance staff, and can correctly record the measurement result.

JP 2009-155099 A

  By the way, when a delivery container is returned, it may be placed in a place where it is difficult to see because of problems such as theft prevention and aesthetics. For this reason, the delivery agent may not know where to return the delivery container, and it may take time to collect the container.

  Therefore, when the technology described in Patent Document 1 is used, if the IC tag storing the return location information of the container is attached to the container and the RFID reader and the portable communication terminal device are carried by the contractor, By providing the RFID reader close to the IC tag, the contractor can confirm the information on the return location of the container read by the RFID reader from the IC tag using the portable communication terminal device.

  However, if the delivery contractor does not know the return location of the container, the RFID tag cannot be brought close to the IC tag attached to the container.

  An object of the present invention is to provide a container return system for delivery, a container return method for delivery, a wireless communication terminal for a delivery user, a wireless communication terminal for a delivery service, a program, and a recording medium. It is in.

  In order to solve the above problems, a first aspect of the present invention is a delivery container return system. This form is provided with a wireless communication terminal for a delivery user placed together with the container at the return place of the delivery container when the delivery container is returned. Moreover, this form is provided with the wireless communication terminal for the business contractor carried by the business contractor who collects the containers. The delivery-destination user wireless communication terminal includes an information input receiving unit that receives an input of information indicating a return place of the container. Further, the wireless communication terminal for the delivery user has an information transmission unit that wirelessly transmits the information received by the information input reception unit to the wireless communication terminal for the delivery service provider. The wireless communication terminal for the delivery service provider has an information receiving unit that receives information wirelessly transmitted from the wireless communication terminal for the delivery service user. In addition, the wireless communication terminal for a business partner has an information output unit that outputs information received by the information receiving unit.

  The second aspect of the present invention is a delivery container return method. In this form, when the delivery container is returned, a wireless communication terminal for the delivery user placed together with the container at the return place of the container receives an information input reception stage for receiving input of information indicating the return place of the container. Prepare. Further, in this embodiment, the wireless communication terminal for the delivery user wirelessly transmits the information received in the information input reception stage to the wireless communication terminal for the delivery service carried by the delivery service provider collecting the container. A transmission stage is provided. In addition, this form includes an information receiving stage in which the wireless communication terminal for the delivery service provider receives information wirelessly transmitted from the wireless communication terminal for the delivery service user. In addition, this form includes an information output stage in which the wireless communication terminal for the business contractor outputs the information received in the information receiving stage.

  The 3rd form of this invention is a radio | wireless communication terminal for delivery users. This form includes an information input receiving unit that is placed together with the container at the place where the container for delivery is returned and receives information indicating the return place of the container. Moreover, this form is provided with the information transmission part which carries out the radio transmission of the information which the information input reception part received the input to the wireless communication terminal for a business contractor carried by the business contractor who collects a container.

  The 4th form of this invention is the radio | wireless communication terminal for a contractor. This form is carried by a contractor who collects containers for delivery, and when the delivery container is returned, it is wirelessly transmitted from a wireless communication terminal for delivery users placed with the container at the container return location. And an information receiving unit for receiving information indicating a return place of the container. Moreover, this form is provided with the information output part which outputs the information which the information receiving part received.

  The fifth aspect of the present invention is a program. In this form, when a delivery container is returned, the wireless communication terminal for the delivery user placed together with the container at the return location of the container is used as an information input receiving unit that receives input of information indicating the return location of the container. Make it work. Further, in this embodiment, the wireless communication terminal for the delivery user is wirelessly transmitted to the wireless communication terminal for the delivery agent carried by the delivery agent who collects the container, the information received by the information input receiving unit. It functions as a transmitter.

  The sixth aspect of the present invention is a program. In this form, the wireless communication terminal for the delivery agent carried by the delivery agent who collects the delivery container is for the delivery user who is placed with the container at the return location of the delivery container when the delivery container is returned. It functions as an information receiving unit that receives information indicating the return location of the container wirelessly transmitted from the wireless communication terminal. Further, in this embodiment, the wireless communication terminal for the business contractor is caused to function as an information output unit that outputs information received by the information receiving unit.

  The seventh aspect of the present invention is a recording medium. In this form, when a delivery container is returned, the wireless communication terminal for the delivery user placed together with the container at the return location of the container is used as an information input receiving unit that receives input of information indicating the return location of the container. A program to make it work was recorded. Further, in this embodiment, the wireless communication terminal for the delivery user is wirelessly transmitted to the wireless communication terminal for the delivery agent carried by the delivery agent who collects the container, the information received by the information input receiving unit. A program to function as a transmitter was recorded.

  The eighth aspect of the present invention is a recording medium. In this form, the wireless communication terminal for the delivery agent carried by the delivery agent who collects the delivery container is for the delivery user who is placed with the container at the return location of the delivery container when the delivery container is returned. The program which functions as an information receiving part which receives the information which shows the return place of the container wirelessly transmitted from the wireless communication terminal was recorded. Moreover, this form recorded the program which functions the radio | wireless communication terminal for a business contractor as an information output part which outputs the information which the information receiving part received.

  The above summary of the invention does not enumerate all necessary features of the present invention. Also, a sub-combination of these feature groups can also be an invention.

  As is apparent from the above description, the present invention can inform the delivery service provider of the delivery container even if the delivery container is returned to an invisible place.

It is a figure which shows an example of the utilization environment of the container return system 100 for delivery which concerns on 1st Embodiment. It is a block diagram which shows the structure of the radio | wireless communication terminal for user on the delivery which concerns on 1st Embodiment. It is a block diagram which shows the structure of the radio | wireless communication terminal for the business contractors concerning 1st Embodiment. It is a flowchart figure which shows operation | movement of the delivery container return system 100 which concerns on 1st Embodiment. It is a figure which shows an example of the utilization environment of the container return system 200 for delivery which concerns on 2nd Embodiment.

  Hereinafter, the present invention will be described through embodiments of the invention. However, the following embodiments do not limit the claimed invention, and all combinations of features described in the embodiments are described below. However, this is not always essential for the solution of the invention.

  FIG. 1 shows an example of a use environment of a delivery container return system 100 according to the first embodiment. The container return system 100 for delivery includes a tableware return box 1 which is a container return place, a wireless tag 10 (wireless communication terminal for users) installed in the tableware return box 1, and a radio carried by a store clerk of the delivery company. A terminal 20 (a wireless communication terminal for a delivery service provider) is provided. The wireless tag 10 includes an information input receiving unit 11 and an information transmitting unit 12. The wireless terminal 20 includes an information receiving unit 21 and an information output unit 22.

  The delivery container return system 100 assumes a method in which the tableware return box 1 is installed in front of the entrance of a detached house, the tableware to be returned is stored therein, and the store clerk at the delivery store collects it. The tableware return box 1 is not necessarily a dedicated box and may be a general-purpose shelf or the like. Moreover, the tableware return box 1 may be installed not only in front of the entrance where the customer resides but also in various other places depending on the intention of the resident, such as in a garage.

  When the customer's residence is an apartment house, the customer may use a part of the delivery locker at the entrance as the tableware return box 1. Further, the customer may install a general-purpose shelf or the like at the entrance and use the shelf as the tableware return box 1. The wireless tag 10 can be delivered to the customer along with the food by the store clerk when the store clerk delivers the food served. The wireless terminal 20 is assumed to be carried and used by the store clerk when the store clerk collects the tableware.

  The wireless tag 10 transmits information indicating the presence / absence and location of the returned tableware via the information transmission unit 12 by wireless radio waves. This information is information that the wireless tag 10 has previously received from the customer via the information input receiving unit 11. The wireless terminal 20 receives wireless radio waves from the wireless tag 10 via the information receiving unit 21 and acquires information indicating the presence or absence and location of return tableware. In addition, the wireless terminal 20 notifies the acquired information to the store clerk of the delivery contractor via the information output unit 22 of the acquired information. The notification method via the information output unit 22 in the wireless terminal 20 may have various forms. For example, a means for notifying by voice (including changes in strength) and a means for displaying an image are possible.

  In the delivery container return system 100, a customer sets a place for returning tableware (here, the tableware return box 1), and the wireless tag 10 is installed at this place and turned on. As a result, the wireless tag 10 wirelessly transmits location information that informs the installation location of the placement location to the surroundings. Since the location information transmitted by the wireless tag 10 is received by the wireless terminal 20 carried by the store clerk of the delivery contractor, the store clerk can know the location of the return tableware. Thereby, the store clerk can easily carry out the collection work of the returned tableware.

  FIG. 2 is a configuration diagram illustrating the configuration of the wireless communication terminal for the on-site user according to the first embodiment. The wireless tag 10 (wireless communication terminal for on-site users) shown in the figure is a wireless antenna unit 101 for transmitting radio waves carrying information to be transmitted to the wireless terminal 20 and information to be transmitted to the wireless terminal 20. Is provided with a wireless communication unit 102 for converting the signal into a radio wave. In addition, the wireless tag 10 includes a control unit 103 that controls all components in the apparatus, an input unit 105 that inputs return table location information, and a storage unit 104 that stores information input from the input unit 105 and the like. It is configured with. Furthermore, the wireless tag 10 includes a display unit 106 that displays various information such as input information and various operation progresses.

  Here, the control part 103, the memory | storage part 104, and the input part 105 are the components which comprise the information input reception part 11 shown in FIG. In addition, the wireless communication unit 102, the control unit 103, and the storage unit 104 are components that constitute the information transmission unit 12 illustrated in FIG.

  The wireless communication function possessed by the wireless tag 10 can be realized by applying short-range wireless communication technology such as wireless LAN and RFID. When the customer turns on the wireless tag 10 in a state where the location information of the returned tableware is input in advance from the input unit 105 of the wireless tag 10, the wireless tag 10 wirelessly transmits the radio wave carrying the location information. It transmits to the surroundings via the communication unit 102 and the wireless antenna unit 101. The reach of this radio wave is assumed to be approximately several tens of meters due to the development of the short-range radio technology described above. However, it is also possible to reduce the reach of the radio wave by reducing the radio wave intensity.

FIG. 3 is a configuration diagram showing the configuration of the wireless communication terminal for a business contractor according to the first embodiment. A wireless terminal 20 (wireless communication terminal for a business contractor) shown in the figure includes a wireless antenna unit 201 for receiving a wireless wave transmitted from the wireless tag 10, and an internal code information A wireless communication unit 202 for converting to In addition, the wireless terminal 20 includes a control unit 203 that controls all components in the apparatus, a storage unit 204 that stores the internal code information, and an output unit 205 that outputs the received internal code information. Composed.
Here, the wireless communication unit 202, the control unit 203, and the storage unit 204 are constituent elements that constitute the information receiving unit 21 shown in FIG. Moreover, the control part 203, the memory | storage part 204, and the output part 205 are the components which comprise the information output part 22 shown in FIG.

  The wireless terminal 20 has a wireless communication function similar to that of the wireless tag 10, and can receive wireless radio waves transmitted from the wireless tag 10 and convert them into an internal code. When the wireless terminal 20 enters the wireless reachable range from the wireless tag 10, the wireless terminal 20 receives the wireless radio wave from the wireless tag 10, and finally receives the received information to the store clerk of the on-the-spot contractor (including changes in strength). ) And image display. The wireless terminal 20 is preferably a dedicated terminal, but may be an existing terminal such as a mobile phone to which the function according to the present embodiment is added.

  FIG. 4 is a flowchart showing the operation of the delivery container return system 100. Hereinafter, the operation of the delivery container return system 100 will be described using the flowchart shown in FIG. 4 with reference to FIGS. However, as a premise of this operation, the business contractor has delivered the wireless tag 10 to the customer at the time of delivery of the dish to the customer, and requested the customer to use the wireless tag 10 when returning the dishes. And

  First, the information input reception part 11 (FIG. 1) of the wireless tag 10 receives information about a location where the customer places the return tableware or the vicinity thereof from the customer when the customer returns the tableware (step S1). At this time, the information input by the customer to the wireless tag 10 may be location information such as “in the return box in front of the entrance”, for example. In addition, when inputting the location information of the return tableware, a method in which the customer inputs the location information from scratch in a text format is possible. In addition, it is also possible to set a location assumed in advance (in front of the entrance, in the garage, etc.) in the wireless tag 10 in advance, and the customer can select location information from among the candidates.

  Next, the power switch of the wireless tag 10 attached at or near the place where the return tableware is placed is turned on at the place by the operation of the customer (step S2). In this case, it is possible to configure the wireless tag 10 so that when the wireless tag 10 is attached to the place, the power switch of the wireless tag 10 is automatically turned on. Thereby, the information transmission part 12 (FIG. 1) of the radio | wireless tag 10 continues transmitting the place information of return tableware by a radio wave around.

  After that, when the salesclerk of the delivery contractor visits the vicinity of the customer's residence while carrying the wireless terminal 20 to collect the returned tableware, the power switch of the wireless terminal 20 is turned on (step) S3). Hereinafter, if steps S1 to S3 have been completed, the customer has already completed the return processing of the return tableware, and the return tableware is in a predetermined place near the place where the wireless tag 10 that is turned on is attached. Will be placed in. In this case, the information receiving unit 21 (FIG. 1) of the wireless terminal 20 receives the radio wave from the wireless tag 10 and returns the tableware to the salesperson of the delivery contractor via the information output unit 22 (FIG. 1). The location where the is placed is notified (step S4). As a result, the store clerk can reach the place of the returned tableware using the notified information as a clue and collect the returned tableware returned by the customer.

  The delivery container return system 100, delivery container return method, wireless tag 10 (wireless communication terminal for delivery users), and wireless terminal 20 (delivery service wireless communication terminal) have the following effects. That is, even if the customer puts return dishes in an invisible place such as in a return box, the store clerk at the delivery contractor can recognize the place where the dishes were placed and returned There is an effect that collection work of return tableware for delivery can be performed easily. Further, since the customer can place the tableware in a place that cannot be easily seen from the outside, the customer can also expect the effect of reducing the theft of the return tableware for delivery.

  Hereinafter, the second embodiment will be described. In the first embodiment described above, when returning tableware, a return box, a general-purpose shelf, or the like is used as the return place. The return tableware can also be placed in a place where it cannot be easily seen from the outside. However, in the above-described first embodiment, it is not assumed that the return box or the like is locked. Therefore, in the second embodiment, the customer stores the returned tableware in a return box or the like that can be locked, and the store clerk of the on-the-spot supplier can collect the returned tableware.

  FIG. 5 shows an example of the usage environment of the delivery container return system 200 according to the second embodiment. The container return system 200 for delivery uses the tableware return box 3 with a key as a container return place as compared with the container return system 100 for delivery according to the first embodiment. The tableware return box 3 with a key is configured such that a key 30 is added compared to the tableware return box 1. Further, when the location information of the return tableware is input via the information input receiving unit 11, the unlocking information of the key 30 can be input together with the location information of the return tableware. As the type of the key 30, for example, a dial type key can be used.

  Hereinafter, the operation of the delivery container return system 200 will be described with reference to FIG. In the wireless tag 10, the customer sets the place where the return tableware is placed via the information input receiving unit 11, and the information transmitting unit 12 wirelessly transmits the location information to the surroundings. The information receiving unit 21 of the wireless terminal 20 receives the location information transmitted by the wireless tag 10, so that the store clerk of the delivery agent who is carrying the wireless terminal 20 recognizes the location of the return tableware. it can. Up to this point, the operation is the same as that of the first embodiment.

  However, in the second embodiment, it is assumed that the customer stores the returned tableware in, for example, a return box with a dial-type key (here, the lockable tableware return box 3). Therefore, when returning the return tableware for delivery, the customer locks the key 30 after storing the return tableware in the lockable tableware return box 3. Then, since the key 30 is locked, unless a third party knows how to unlock the key 30 (for example, a dial number necessary for unlocking), the third party can open the tableware return box 3 with the key. I can't.

  In the present embodiment, when the tableware is returned, when the customer inputs the location information of the returned tableware via the information input receiving unit 11 of the wireless tag 10, the customer also uses the unlocking method of the key 30. Enter the wording (for example, a dial number required for unlocking). Also, information on the unlocking method of the key 30 is input together with the location information. These pieces of information are transmitted after being converted into radio waves via the information transmission unit 12. A salesclerk of a business contractor who has visited to collect returned tableware for delivery uses the wireless tag 10 to transmit via the information receiving unit 21 and the information output unit 22 of the wireless terminal 20 as in the first embodiment. Information can be acquired. Thereby, since the salesclerk of this delivery agent can know the wording (for example, dial number required for unlocking) which shows the unlocking method of the key 30 with the location information of the return tableware for delivery, a third party Only the store clerk can unlock the key 30 and collect the return tableware for delivery.

  The program of the present invention is a computer program that causes a computer to execute and control the operation of the wireless tag 10 and a computer program that causes the operation of the wireless terminal 20 to be executed and controlled. The recording medium of the present invention is a recording medium that stores a computer program that controls the operation of the wireless tag 10 and a recording medium that stores a computer program that controls the operation of the wireless terminal 20.

DESCRIPTION OF SYMBOLS 1 Tableware return box 3 Lockable tableware return box 10 Wireless tag 11 Information input reception part 12 Information transmission part 20 Wireless terminal 21 Information reception part 22 Information output part 30 Key 101 Wireless antenna part 102 Wireless communication part 103 Control part 104 Storage Unit 105 input unit 106 display unit 201 wireless antenna unit 202 wireless communication unit 203 control unit 204 storage unit 205 output unit

Claims (10)

When returning the delivery container, a wireless communication terminal for the delivery user placed together with the container at the return place of the container,
A wireless communication terminal for a business contractor carried by a business contractor for collecting the container,
The wireless communication terminal for the delivery user is:
An information input receiving unit that receives input of information indicating a return place of the container;
An information transmission unit that wirelessly transmits the information received by the information input reception unit to the wireless communication terminal for the delivery agent;
The wireless communication terminal for the delivery agent is:
An information receiving unit for receiving information wirelessly transmitted from the wireless communication terminal for the delivery user;
A delivery container return system comprising: an information output unit that outputs information received by the information receiving unit. The delivery container return system according to claim 1, wherein the information input reception unit receives an input of information indicating a return place of the container selected from options of a return place of the container. The delivery container return system according to claim 1 or 2, wherein the information input receiving unit further receives an input of lock secret information provided at the return place together with information indicating the return place of the container. An information input reception stage in which a wireless communication terminal for a delivery user placed together with the container at the return place of the delivery container receives an input of information indicating the return location of the container,
An information transmission step in which the wireless communication terminal for the delivery user wirelessly transmits the information received in the information input reception step to the wireless communication terminal for the delivery agent carried by the delivery agent who collects the container; ,
An information receiving step in which the wireless communication terminal for the delivery agent receives information wirelessly transmitted from the wireless communication terminal for the delivery user;
The delivery container return method, comprising: an information output step in which the wireless communication terminal for the delivery agent outputs the information received in the information reception step. When the delivery container is returned, it is placed with the container at the return location of the container,
An information input receiving unit that receives input of information indicating a return place of the container;
A wireless communication terminal for a delivery-destination user comprising: an information transmission unit that wirelessly transmits information received by the information input reception unit to a wireless communication terminal for a delivery-destination trader carried by the delivery-destination trader who collects the container. Carried by a contractor who collects containers for delivery,
An information receiving unit that receives information indicating the return location of the container wirelessly transmitted from the wireless communication terminal for the delivery user placed together with the container at the return location of the container when the delivery container is returned;
A wireless communication terminal for a business contractor, comprising: an information output unit that outputs information received by the information receiving unit. When returning the delivery container, a wireless communication terminal for delivery users placed with the container at the container return location,
An information input receiving unit for receiving input of information indicating a return place of the container;
A program for causing the information input receiving unit to function as an information transmitting unit that wirelessly transmits information received by the information input receiving unit to a wireless communication terminal for a visiting contractor carried by the contracting contractor who collects the container. A wireless communication terminal for a contractor carried by a contractor who collects containers for delivery,
An information receiving unit that receives information indicating the return location of the container, wirelessly transmitted from the wireless communication terminal for the delivery user placed together with the container to the return location of the container, when the delivery container is returned;
A program that functions as an information output unit that outputs information received by the information receiving unit. When returning the delivery container, a wireless communication terminal for delivery users placed with the container at the container return location,
An information input receiving unit for receiving input of information indicating a return place of the container;
A recording medium recording a program that functions as an information transmission unit that wirelessly transmits information received by the information input reception unit to a wireless communication terminal for a business partner that is carried by the business contractor who collects the container. A wireless communication terminal for a contractor carried by a contractor who collects containers for delivery,
An information receiving unit that receives information indicating the return location of the container, wirelessly transmitted from the wireless communication terminal for the delivery user placed together with the container to the return location of the container, when the delivery container is returned;
The recording medium which recorded the program which functions as an information output part which outputs the information which the said information receiving part received.

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