JP2005075562A - Delivery schedule mailing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a delivery schedule mailing system capable of approximately matching a delivery date notified by an e-mail with an actual delivery date and capable of reducing cost. <P>SOLUTION: The personal computer 2 of a specified shipper 1 and servers 4i(1 = a, b, c, d, etc.) in the center of a transfer company transmit, through a dedicated line 5, an e-mail notifying a consignee 7 of a delivery schedule from the center 3 to the portable terminal 8a of the consignee and the personal computer 8b of the consignee through a public network 6 after the cargo of the specified shipper 1 is confirmed to be collected by the driver of the transfer company. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a delivery schedule mail system that notifies in advance by e-mail the scheduled delivery date and time of a package from a consignor to a consignee.

  In recent years, the Internet has become widespread not only for companies but also for general households. Various services using the Internet are also proposed in the logistics industry.

  On the other hand, home delivery services tend to increase costs due to an increase in delivery loss accompanying a decrease in the home stay rate. In order to solve such a problem, for example, there are the following services using the Internet.

  For example, a net use home delivery system disclosed in Japanese Patent Laid-Open No. 2002-255345 will be described. This system enables a Web server to receive a collection request, a re-delivery request, and a delivery date change request regardless of business hours.

  Then, the Web server that has received these requests transmits these request information directly to the responsible logistics base server and the responsible deliverer terminal. Also, the Web server transmits the desired delivery date and time to the user terminal of the delivery destination e-mail address based on the collection request information, and the person who receives this sends a delivery date change request to the Web server. The system is built so that it can be sent.

  Swanawa, collection request information from collection request terminal to Web server (collection desired date and time (including time zone), collection destination information such as address, name and phone number, desired delivery date and time (including time zone), delivery address and delivery name)・ Delivery address information such as delivery phone number, delivery email address, product information such as product name / size, payment method, etc. is sent, and the Web server that received this will send the delivery email address to the delivery request destination In addition, the desired delivery date and time of delivery request information (displayed scheduled delivery date and time) is transmitted to the user terminal via the Internet.

  Further, in paragraph 0081 of JP-A-2002-255345, “collection request information” is received at the delivery terminal and is collected, and the responsible delivery person (driver) who has finished the collection receives the “collected information” from the delivery terminal. (Including the slip number) "is transmitted to the package tracking information management server, the package tracking information management server that receives this updates the" package tracking information record "of the transportation case to the" shipping confirmation "status. It is described that when the status is “delivery confirmation”, it is sent as a delivery schedule notification mail (E-mail).

In addition, the home delivery information service system disclosed in Japanese Patent Laid-Open No. 8-287158 transmits the created delivery notice service via a communication network. Transmission is performed by extracting from a table indicating correspondence with names and destination addresses. The delivery notice service described above is created based on a delivery plan.
JP 2002-255345 A JP-A-8-287158

  However, each of the above systems automatically determines (delivery notice) the delivery date to the consignee from the date and time of receipt and the address of the consignee when the server receives the collection request information by the consignor. The delivery date is notified to the consignee by e-mail.

  That is, the consignee is notified by e-mail even if the consignee's package is not actually received.

  However, even if the driver goes to receive the package, the shipper may be absent. In such a case, the driver returns to the collection office.

  However, when receiving the collection request information, the delivery date to the consignee is determined according to the reception date and time, so if the consignee is absent, the delivery date delivered to the consignee will be shifted by one day. There was a problem.

  As a result, even if the consignee is notified in advance by e-mail, the consignee may be absent, and the driver will return to the collection office and deliver the package to the consignee again. There was a problem of becoming high.

  On the other hand, even if the shipper is at home, when the driver arrives at the consignee, the consignor has many packages for many consignees. May not be ready for shipping.

  In such a case, the driver receives only the package ready for delivery and returns to the collection office.

  However, when receiving the collection request information, each of the above systems determines the delivery date to the consignee based on the reception date and time, so if there is no consignor, the delivery date and time delivered to the consignee However, there was a problem that it was off by one day.

  Further, when the collected information is received, the system sets a shipping confirmation status and transmits a delivery schedule mail including a scheduled delivery time zone. However, depending on the driver, there is a case where the PDT is operated and finalized at the time of unloading or loading, and as a result, transmission of the delivery schedule mail may be delayed. In other words, there is a problem that the consignee may not be able to see the mail.

  Furthermore, since each of the above systems uses a Web server to make a collection request, there is a problem that the cost of software increases because security must be sufficient.

  In addition, since the Web server is used, the e-mail transmission is determined by the person in charge of opening the Web ("in response to this request ... user terminal" in paragraph 0030), so that the shipping company's There was a problem that the operation of the system is costly.

    The present invention has been made to solve the above problems, and provides a delivery schedule mail system that can substantially match the delivery date and time notified by e-mail with the actual delivery date and time, and can reduce costs. For the purpose.

  According to the present invention, a sender terminal, a transmitter for transmitting PDT data of a PDT terminal of a vehicle driver, and a center server are connected by a dedicated line, and the center server is connected to a consignee by a public computer network. This is a delivery schedule mail system for notifying the terminal of the scheduled delivery date and time of the package.

  The center server receives from the sender terminal a shipping schedule information including an e-mail address of the consignee terminal and an inquiry number of the sender's package; and the inquiry number from the transmitter. Means for receiving the PDT data for loading and loading and setting the shipping schedule information having an inquiry number of the PDT data as shipping confirmation information, and when the shipping confirmation information is set, the shipping of the shipping confirmation information Means for calculating the scheduled delivery date and time of the package from the address of the person and the address of the consignee, adding this to the shipment confirmation information and storing it; and when setting the shipment confirmation information, The gist of the present invention is to provide a means for transmitting the scheduled delivery date and time by e-mail to an e-mail address.

    As described above, according to the present invention, when the center receives that the driver has loaded the package from the shipper, that is, when the shipment is confirmed, the scheduled delivery date and time is set to e. Send to a mobile device or computer via email.

  That is, when a package is loaded on a truck, the scheduled delivery date and time are calculated and transmitted, so that the scheduled delivery date and time can be trusted.

  For this reason, since there is no error in the actual scheduled delivery date and time, the consignee can surely receive the scheduled delivery date and time transmitted by e-mail.

  Further, since the reliable delivery date and time is automatically transmitted to the consignee, the operator work is reduced at the center.

  Furthermore, when the scheduled delivery date and time is changed by the consignee and the driver leaves the delivery store before this changed date and time, a warning is immediately issued. For this reason, the delivery can be surely performed at the date and time desired by the consignee, and there is no loss of delivery for the driver.

<Embodiment 1>
FIG. 1 is a schematic configuration diagram of a delivery schedule mail system according to the first embodiment. In the system shown in FIG. 1, a PC 2 of a specified shipper 1 and a server 4i (i = a, b, c, d,...) Of a center 3 of a shipping company connect a dedicated line 5, and the specified shipper. After confirming that the driver of the shipping company has collected the package 1, the center 3 sends an e-mail notifying the recipient 7 of the delivery schedule via the public network 6, the recipient's mobile terminal 8 a, Send to PC 8b.

  The above-mentioned specific shipper 1 operates the personal computer 2 to schedule shipping information Ai (shipper information (planned or confirmed code, total number of records, customer code, branch number, invoice number, member number, route classification, slip) Category, consignee address, store code, consignee phone number, consignee sight, invoice message, day of the week, time zone, designated date of delivery, company distribution code, special office category, destination e-mail address, product name, etc. ) Is transmitted to the center 3 through the dedicated line 5.

(Configuration of each part)
A transmitter 10 for transmitting PDT data is connected to a dedicated line 5 at a base 9 (several places in the country) of the shipper 1.

The collection base 11 of the shipping company is provided with a transmitter (not shown) for transmitting PDT data and a personal computer 12 for displaying collection request information, point tracking information, etc.
The delivery base 13 is provided with a transmitter (not shown) for transmitting PDT data, and a personal computer 14 for displaying delivery request information, point tracking information, and the like.

  Furthermore, the center 3 includes various systems. FIG. 2 is a schematic configuration diagram of the center 3.

  As shown in FIG. 2, a specific shipper request handling system 20, a standard customer handling system 21, a cargo tracking system 22, a billing system 23, a delivery schedule mail system 24, and the like are provided.

  The specific shipper request handling system 20 is a system that receives data that has a communication definition with the shipper.

  The standard customer service system 21 is a system that receives data (scheduled for shipment) transmitted in the form of an old number (8 digits, 9 digits, 10 digits, etc.) of the invoice inquiry number by data exchange.

  The freight tracking system 22 receives PDT data (with site name, inquiry number, loading / loading, collecting / unloading, delivery, etc.) and adding point data such as loading / loading (shipment confirmation), collection / unloading, delivery, etc. to the shipping schedule information And save.

  The bill system 23 charges a bill based on the transport format stored in advance when the shipping schedule information is received by the specific shipper request handling system 20.

  The delivery schedule mail system 24 searches for shipping confirmation data that matches the inquiry number of the shipping schedule information, and transmits the scheduled delivery date and time to the mail address of the searched shipping confirmation data.

  The shipment confirmation information is generated by a collection system (not shown), and is used as shipment confirmation data when a collection loading flag is added to point data having an inquiry number for shipment schedule information.

  The delivery schedule mail system configured as described above will be described below with reference to the sequence diagram of FIG.

  In the present embodiment, it is assumed that several shippers' bases 9 are owned throughout the country, and the transportation company issues regular flights (h1, h2) to the bases 9 to collect packages.

  As shown in FIG. 3, the personal computer 2 of the shipper 1 transmits the shipping schedule information Ai to the center 3 via the dedicated line 5 in a data format (stream transfer method) in which a communication definition is established with the shipping company (d1). ).

  The specific shipper request handling system 20 in the center 3 receives and stores the shipping schedule information Ai in a predetermined format (d2).

  The driver heading to the shipper side base 9 collects the luggage at the shipper side base 9. At this time, the invoice is read by the PDT terminal (inquiry number, arrival code, consignor code, etc.) and jacked into the transmitter 10 to collect and load information (inquiry number, arrival code, consignor code, etc.) Is transmitted to the center 3 via the dedicated line 5 (d3). This pickup and loading information is received by the cargo tracking system 22.

  The freight tracking system 22 in the center searches for shipping schedule information that matches the inquiry number of the pick-up and loading information (matching), and sets a shipping confirmation flag for the matching shipping schedule information (d4). That is, the shipping schedule information is finalized in the collection system.

  The delivery schedule e-mail system 24 reads the e-mail address of the consignee of the shipment schedule information Ai when the shipment is confirmed, calculates the scheduled date based on the delivery schedule, and sends it by e-mail (d5).

  For example, as shown in FIG. 4, the transmission timing is different at each of the sites A, B, and C of the shipper, and the matching time is also different. The scheduled delivery mail is transmitted to each base at an interval of one hour.

  In addition, when the consignee is a mobile phone, the above-mentioned delivery schedule e-mail restricts the display of the name of the shipper, scheduled delivery date, inquiry number, product name, price, etc., as shown in FIG. Display with the corresponding number of characters. Further, when the consignee is a personal computer, it is displayed as shown in FIG.

  In addition, the delivery date change URL is displayed in this scheduled delivery mail. By accessing this URL, the delivery schedule change screen shown in FIG. 6 is provided to the portable terminal.

  That is, when the consignee changes the scheduled delivery date / time, he / she accesses the delivery date / change URL Web on the screen of FIG. 5 and receives the delivery change screen shown in FIG. Transmit (d6, d7, d8). In the case of a personal computer, it is shown in FIG.

  In addition, the central center's scheduled delivery mail system searches for the nearest delivery business base where the consignee exists at a certain period (for example, once a day), and makes a delivery schedule on the day of the scheduled delivery date. All information (CSV) is transmitted through the dedicated line 5 (d9).

  In addition, the delivery schedule mail system 24 of the center 3 that has received the delivery change date (including at least the inquiry number) immediately sends the delivery change date information (including the inquiry number) to the personal computer 14 of the delivery store via the dedicated line 5 ( d10).

  If there is a consignee whose delivery schedule has been changed, the personal computer 14 at the delivery store immediately notifies the driver in charge of the change by e-mail (d11). This communication may be made using a customer service system or may be notified wirelessly.

  That is, in the first embodiment, as shown in FIG. 9, shipping schedule information including the mail address of the consignee is transmitted from the shipper to the center, and the delivery schedule mail system of the center periodically sends the delivery schedule information. In addition to sending to the delivery office in the area where the consignee exists, the scheduled delivery date and time is sent to the consignee by e-mail. In addition, the delivery office passes the delivery schedule list to the driver to deliver the package to the consignee.

  Therefore, since the consignee knows in advance what kind of package will be delivered, the delivery cost can be reduced because the consignee is at home until the package arrives.

  When the consignee sends a change of the scheduled delivery date to the center using a personal computer or a portable terminal, the center scheduled delivery mail system immediately sends this changed date to the delivery office. If the driver is already heading to the consignee with a package at the delivery store, the change of the delivery date is notified by mobile phone or wirelessly.

<Embodiment 2>
The driver of the delivery office may take out the package before the scheduled delivery date notified by e-mail. For example, this occurs when the consignee changes the scheduled delivery date. If you take the package out before the scheduled delivery date notified by e-mail, you have to take the package again because the consignee is absent. The second embodiment prevents such a situation.

  As shown in FIG. 10, the center 3 has a specific shipper request handling system 20, a standard customer handling system 21, a cargo tracking system 22, an invoice system 23, and a delivery schedule mail system similar to those in the first embodiment. 24, in addition to the provision of the customer 24, the second embodiment includes a customer response system 25.

  The customer service system 25 periodically reads the delivery schedule information from the delivery schedule mail system 22 and compares it with the point data having the inquiry number of the delivery schedule information to notify whether there is no early delivery or late delivery. If there is an early or late delivery, the driver's mobile terminal is immediately notified by email.

  Specifically, as shown in FIG. 11, shipping schedule information including the mail addresses of the consignor 1 to the consignee 7 is transmitted to the center 3, and the delivery schedule mail system 24 of the center 3 periodically sends the delivery schedule information. Is sent to the delivery office in the area where the consignee exists (d21), and the scheduled delivery date and time is sent to the consignee 1 by e-mail (d22). In addition, the delivery office passes the delivery schedule list to the driver to deliver the package to the consignee.

  At this time, the driver inputs delivery take-out by PDT and jacks in to the transmitter. That is, the delivery take-out (including the inquiry number) is transmitted from the transmitter of the delivery store to the cargo tracking system of the center 3 (d23).

  The cargo tracking system 22 sets a delivery take-off flag in the point data of the inquiry number.

  When the customer correspondence system 25 reads the point data (PDT) and indicates delivery, the customer correspondence system 25 searches the delivery schedule information stored with the inquiry number of the point data stored, and is taken out before the scheduled delivery date and time. It is determined whether or not (d24). If it is taken out before the delivery date and time, an early delivery notice (inquiry number, consignee, consignor) is immediately sent to the personal computer 14 of the delivery store 13 (d24).

  The personal computer 14 of the delivery store immediately informs that there is an early delivery package via the driver's mobile phone or wireless (MAC) (d25).

  Therefore, even if the scheduled delivery date is changed by the consignee and there is early delivery (early take-out), the driver in charge is immediately notified of the early delivery. For this reason, since the driver does not go to deliver the package to the consignee, the delivery cost is reduced.

It is a schematic block diagram of the delivery schedule mail system of this Embodiment 1. It is a schematic structure of the server of the center of this Embodiment 1. FIG. It is a sequence diagram explaining operation | movement of the delivery schedule mail system of this Embodiment 1. It is explanatory drawing explaining the transmission timing of a delivery schedule mail. It is explanatory drawing explaining the delivery schedule mail screen for mobile phones. It is explanatory drawing explaining the delivery change screen for mobile phones, and an error screen. It is explanatory drawing explaining the delivery mail screen for PCs. It is explanatory drawing explaining the screen of the delivery schedule change for PCs, and an error screen. 6 is an explanatory diagram for explaining a concept of a delivery scheduled mail according to Embodiment 1. FIG. FIG. 3 is a schematic configuration diagram of a center system according to a second embodiment. It is explanatory drawing explaining the concept of the delivery schedule mail of Embodiment 2. FIG.

Explanation of symbols

3 Center 10 Transmitter 11 Pickup base 13 Delivery base 20 Specified shipper request response system 21 Standard customer support system 22 Cargo tracking system 23 Invoice system 24 Delivery schedule mail system

Claims (3)

A consignor terminal, a transmitter for transmitting PDT data of a PDT terminal possessed by a driver of a vehicle, and a center server are connected by a dedicated line, and the center server is connected to the consignee terminal by a public computer network. A delivery schedule email system that notifies the delivery date and time of a package,
The center server is
Means for receiving shipping schedule information including an e-mail address of the consignee's terminal and an inquiry number of the consignee's package from the consignor's terminal;
Means for receiving the inquiry number and the PDT data for picking up and loading from the transmitter, and setting the shipping schedule information having the inquiry number of the PDT data in shipping confirmation information;
When the shipment confirmation information is set, the scheduled delivery date and time of the package is calculated from the address of the shipper and the address of the consignee in the shipment confirmation information, and this is added to the shipment confirmation information and stored. Means,
A delivery schedule mail system, comprising: means for transmitting the scheduled delivery date and time by e-mail to the e-mail address of the shipment confirmation information when the shipment confirmation information is set. The center server is
And a means for providing a page of a date and time zone that can be delivered from a delivery store in accordance with access to the URL. The delivery schedule mail system according to 1. The center server is connected to the terminal of the delivery store, and transmits the delivery change date / time zone changed on the page to the terminal of the delivery store via the dedicated line;
The terminal of the delivery store is
Means for managing delivery / delivery of the package with the PDT data as delivery / delivery information consisting of the address of the portable terminal of the driver and the inquiry number;
Means for transmitting the delivery change request information by the public computer network system to the portable terminal of the driver who has taken out the package of the inquiry number of the delivery change request information when the delivery change request information is received on the page. The delivery schedule mail system according to claim 1 or 2.

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