JP2001335118A - Logistics asp system and logistics system operation method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a logistics ASP system free to prepare it in a short period of time, to realize efficient and high quality commidity distribution service at low cost and to use under a contract only for a required period of time. SOLUTION: Each of terminals of a warehouse system 2, a transportation and distribution system 3, an outsourcing center 10, headquarters 41 of a distribution source 4, a business office 42 and a factory plant 43 is respectively connected to an internet 100. A stock control part 11 of the outsourcing center 10 provides a function of a stock control system to the distribution source 4 and a cargo tracking control part 12 provides a function of a cargo tracking system to the distribution source 4. The warehouse system 2 includes an actual warehouse, and the transportation and distribution system 3 includes depositing and delivery to and from the warehouse system 2, cargo collection from the distribution source 4 and distribution cars to distribute the cargo to a selling store 51, etc., of a distributing destination 5.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a logistics AS.
The present invention relates to a P system and a method for operating the logistics system, and more particularly to a logistics system used for logistics operations.

[0002]

2. Description of the Related Art Conventionally, as a logistics system, for example, a delivery system used for a logistics business for performing delivery from a manufacturer to a wholesaler or a retail store (sale shop), an inventory management system at the manufacturer, or a system under delivery. There is a cargo tracking system that shows where the package is now.

In a delivery system, when delivery is requested by a telephone or the like from a shipper, the center contacts each delivery vehicle, preferably a delivery vehicle near the shipper (a delivery vehicle in charge of each area, etc.) and delivers the delivery. The person in charge of the car picks up where the shipper is located, and delivers it to the delivery destination via a collection base or a delivery base. The delivery system in this case manages a transportation request, a dispatch request, a package, and the like.

[0004] The inventory management system manages the number of products in a factory or a warehouse from the delivery of the product from a factory to a warehouse or the like until the product is shipped from the warehouse to a store or a sales office. Is what you do.

[0005] Further, the cargo tracking system is for confirming where the cargo carried out from the shipper is currently located or whether it has been properly delivered to the destination. In this case, the cargo is tracked by the invoice number or the like attached to the cargo. In recent years, it has become possible to check the current position of cargo on the Internet.

[0006]

In the above-mentioned conventional logistics system, a system is constructed according to a customer who uses the system, or a system is constructed according to a customer's business type and business type.

[0007] Therefore, a logistics system, which is the key to logistics operations, is constructed individually for each customer and for each type of business and business. Therefore, enormous investment and securing of system personnel are required to develop and prepare the system. It will be operated while having a large burden such as.

[0008] In the above system construction, IT
(Information Technology) With the speed of progress of technology, the functions of the invested system / equipment cannot keep up with it, and additional investment for strengthening the function and disposal with the book value remaining are becoming a pressing factor in management. .

Further, in the cargo tracking system, the invoice number or the like attached to the cargo is input as data to a portable terminal or the like. The transfer of the data from the portable terminal or the like to the system body is performed by a terminal or a host constituting the system. This cannot be performed unless the device or the like goes to a certain place, and there is a problem in that real-time operation is required. Therefore, there is a problem that confirmation of the current position of the cargo on the Internet is also performed in real time.

Therefore, an object of the present invention is to solve the above-mentioned problems, to prepare in a short period of time, to realize an efficient and high-quality logistics service at low cost, and to make a contract only for a necessary period. Logistics ASP system and a method for operating the logistics system.

[0011]

According to the logistics ASP system of the present invention, the functions of a logistics system for operating a logistics business are provided by an ASP (Applicat).
It is configured to provide to customers using an ion service provider (ion Service) system.

In the logistics system operating method according to the present invention, the function of the logistics system for operating the logistics business is provided by an ASP (Application Server).
(Vice Provider) system.

That is, the logistics ASP of the present invention
The system is a 3PL that manages logistics operations on behalf of shippers.
(Third-party logistics) The logistics system, which is the key to business operations, is provided by ASP (Applic
It is characterized in that it provides a high-quality logistics service at low cost by preparing in a short period of time by using a service provider (ation Service Provider) system.

In the logistics ASP system of the present invention, it is possible to select the most suitable one from the logistics system which has already been made into a menu according to the type and type of business of the shipper, and use it by contract only for a required period.

[0015]

Next, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a logistics ASP system according to one embodiment of the present invention. In FIG. 1, a logistics ASP system 1 includes a warehouse system 2, a transportation / delivery system 3 having a cargo tracking function and a transportation / delivery function, and a logistics system (inventory management system, cargo tracking system, transportation / delivery system) according to an embodiment of the present invention. Etc.) to the delivery source (customer) 4.

Each terminal (not shown) (for example, personal computer) of the warehouse system 2, the transportation / delivery system 3, the outsourcing center 10, the head office 41 of the delivery source 4, the sales office 42, and the factory 43 is connected to the Internet 100, respectively. Have been.

Note that data such as a delivery request from each terminal of the headquarters 41, the sales office 42, and the factory 43 of the delivery source 4 to the outsourcing center 10 is sent to the ED via a dedicated line (not shown) or the like.
I (Electronic Data Interch)
(exchange: electronic data exchange).

The outsourcing center 10 has an inventory management control unit 11 for providing the functions of the inventory management system to the delivery source 4, a cargo tracking control unit 12 for providing the functions of the cargo tracking system to the delivery source 4, and And a transportation control unit 13 for providing the function of the delivery system to the delivery source 4. The control units are connected to each other, and are configured to be able to exchange data with each other.

The warehouse system 2 includes an actual warehouse, and the transportation / delivery system 3 is a delivery vehicle (not shown) for carrying in and out of the warehouse system 2, collecting goods from the delivery source 4, and delivering the goods to the store 51 at the delivery destination 5. including.

FIG. 2 is a block diagram showing the configuration of the inventory management control unit 11 of FIG. In FIG. 2, an inventory management control unit 11 includes an order input / output unit 11a and an entry / exit instruction creation unit 11b.
, An inventory management database 11c, an inventory management data operation unit 11d, and an inventory management browsing data creating unit 11e.

The warehouse system 2 comprises a receiving management unit 21, a receiving management unit 22, a storage unit 23, a leaving management unit 24, and a shipping management unit 25. The delivery source 4 is provided with a client terminal 4a and a printer 4b for operating an ordering system (not shown) used by the customer, and these are the above-mentioned headquarters 41, sales office 42, factory 4
3 shows each terminal.

The inventory management control unit 11 is connected to the Internet 100
Connected to the warehouse system 2 and the delivery source 4 by a dedicated line (a transmission line for EDI) 200, and connected to the delivery source 4 by a WAN (Wide Area Network):
It is connected to the warehouse system 2 by an intranet such as a wide area network (300).

The order input / output unit 11a inputs order instruction data (specifications of forms such as slips) transmitted from the client terminal 4a of the delivery source 4 via the Internet 100 or the dedicated line 200, and receives the order instruction data. Are output to the entry / exit instruction creation unit 11b, the inventory management database 11c, the inventory management data calculation unit 11d, and the inventory management browsing data creation unit 11e, respectively. That is, the order input / output unit 11a substitutes the order function of the shipper based on the order instruction from the delivery source 4.

The entry / exit instruction creating section 11b is provided with an order input / output section 1.
1a, an entry / exit instruction to the warehouse system 2 is created based on the instruction content, instruction date, etc., and the entry / exit instruction is sent to the warehouse system 2 via the Internet 100 or WAN 300.
To send to.

The receiving management unit 21 of the warehouse system 2 manages (receiving registration) the receiving of cargo such as products based on the loading / unloading instructions. At that time, the reception management unit 21 also manages a storage label to be attached to each of the cargoes when the cargo is received. In addition, the acceptance of cargo includes purchase acceptance, delivery acceptance, return acceptance, and the like.

After inspecting the received cargo, the receipt management unit 22 manages the receipt of the cargo into the warehouse (acceptance registration) based on the above-mentioned entry / exit instruction. At that time, the warehouse management unit 2
In step 2, a not-yet-incoming-list is created for the cargo that has not been entered even though it is instructed by the entry / exit instruction. A wireless portable terminal (not shown) or the like can be used for inputting data in the storage management unit 22.

The storage unit 23 manages the number of stored fixed or free-located goods stored in the warehouse (management of actual goods). Note that the storage unit 23 also manages inventory management, long-stay product management, cargo location movement, and the like, and a wireless portable terminal (not shown) can be used to input these data.

The warehousing management unit 24 manages the warehousing of the cargo from the warehouse based on the above-mentioned loading / unloading instruction (delivery registration).
At this time, the delivery management unit 24 also performs management such as delivery per shipping destination, delivery per product name, creation of a picking list (selection list), creation of a non-shipped list, and the like. In addition, a wireless portable terminal (not shown) or the like can be used to input data in the delivery management unit 24.

The shipment management unit 25 manages (ships registration) the shipment of the cargo whose delivery has been registered by the delivery management unit 24. that time,
The shipment management unit 25 also manages the creation of a tag attached to the cargo, a delivery slip, a shipping list, and the like.

The inventory management data calculation section 11d is based on the entry / exit instruction from the entry / exit instruction creation section 11b, the entry list and the unentry list from the entry / exit management section 22, and the shipment list and the unshipped list from the shipment management section 25. It calculates the data required for inventory management, such as the current number stored in the warehouse, the number of incoming and outgoing goods on a daily, weekly, and monthly basis.

The stock management database 11c accumulates a stock-in / out instruction from the stock-in / out instruction creating unit 11b and a calculation result of the stock management data calculating unit 11d. The inventory management browsing data creating unit 11e creates data in a format that can be browsed from the client terminal 4a of the delivery source 4 via the Internet 100 based on the data stored in the inventory management database 11c. Therefore, the data stored in the inventory management database 11c is transmitted from the client terminal 4a of the delivery source 4 by the browser software or the like to the Internet 100.
Can be viewed above.

FIG. 3 is a flow chart showing the flow of the loading / unloading process in the warehouse system 2 of FIG. These figures 2
The flow of the entry / exit process in the warehouse system 2 will be described with reference to FIG.

The reception management unit 21 of the warehouse system 2 manages (receives and registers) the reception of cargo such as products based on the entry / exit instruction from the entry / exit instruction creation unit 11b (step S in FIG. 3).
1). At that time, the reception management unit 21 also manages a storage label to be attached to each of the cargoes when the cargo is received.

After inspecting the received cargo, the receipt management unit 22 manages (receives and registers) the entry of the cargo into the warehouse based on the above-mentioned entry / exit instruction (step S2 in FIG. 3).
At this time, the warehouse management unit 22 creates a non-warehouse list of cargoes that have not been warehoused despite being instructed by the warehouse instruction.

The storage unit 23 manages the number of stored fixed or free-located cargoes (actual item management) stored in the warehouse (step S3 in FIG. 3). Also,
The storage unit 23 also manages inventory management, long-stay product management, cargo location movement, and the like.

The warehousing management unit 24 manages the warehousing of the cargo from the warehouse based on the above-mentioned entry / exit instruction, that is, the warehousing management unit 24 performs allocation, picking (selection), and warehousing registration of the cargo (step S4 in FIG. 3). , S5, S6). At this time, the delivery management unit 24 also performs management such as delivery per shipping destination, delivery per product name, creation of a picking list (selection list), creation of a non-shipped list, and the like.

The shipping management unit 25 manages the shipment of the cargo registered by the shipping management unit 24, that is, performs sorting / inspection, shipping registration, and delivery registration (steps S7, S8, S in FIG. 3).
9). At this time, the shipping management unit 25 also manages the creation of a tag attached to the cargo, a delivery slip, and a shipping list.

FIG. 4 is a block diagram showing the configuration of the cargo tracking control unit 12 of FIG. In FIG. 4, the cargo tracking control unit 12 includes an invoice creating unit 12a, a collection instruction unit 12b, a cargo tracking database 12c, a situation search / browsing data creating unit 12d, and a delivery confirming unit 12e. Further, the delivery source 4 is provided with a client terminal 4a and a printer 4b for operating the ordering system used by the customer, and these terminals communicate with the terminals of the above-mentioned headquarters 41, sales office 42, and factory 43. Is shown.

FIG. 5 is a diagram showing a cargo tracking process in the cargo tracking control unit 12 of FIG. The cargo tracking process in the cargo tracking control unit 12 will be described with reference to FIGS.

The invoice creating unit 12a is connected to the client terminal 4
When a transport request is input from a through the Internet 100 (process S11 in FIG. 5), an invoice is created based on data from the client terminal 4a. The transport request is accumulated in the cargo tracking database 12c by the cargo tracking processing (processing S17 in FIG. 5).

The pickup instruction unit 12b transmits a pickup instruction to a delivery vehicle (not shown) of the transportation and delivery system 3 via the Internet 100 based on the invoice created by the invoice creation unit 12a. In this case, the pickup instruction to the delivery vehicle of the transportation / delivery system 3 is made by a portable communication terminal (not shown) carried by the person in charge of the delivery vehicle.
Internet 1 with e-mail data and packet data
Sent to 00.

The person in charge of the delivery vehicle is at delivery source 4 (collection point 3
When the collection of the cargo is completed in a), the collection check is performed from the portable communication terminal through the Internet 100 by the delivery confirmation unit 12.
e (step S12 in FIG. 5). Also in this case, a pickup check from the portable communication terminal of the delivery vehicle is transmitted to the Internet 100 by e-mail data or packet data. This collection check is accumulated in the cargo tracking database 12c by the cargo tracking process (process S17 in FIG. 5).

During this time, if there is an input or correction of an invoice item from the client terminal 4a (process S13 in FIG. 5),
The data on the invoice is changed accordingly. When the cargo is collected at the collection base 3b or the shipping base 3c, or when the cargo is sent out from the collection base 3b or the shipping base 3c, the status is displayed from a terminal (not shown) disposed at the collection base 3b or the shipping base 3c. (Collection base 3b and shipping base 3c
(A delivery from the collection base 3b or the shipping base 3c) is input to the delivery confirmation unit 12e (the processing S1 in FIG. 5).
5). These data are used for cargo tracking processing (processing S1 in FIG. 5).
7) is stored in the cargo tracking database 12c.

Further, the cargo is delivered to destination 5 (delivery point 3d).
, The status of cargo arrival is transmitted from the mobile communication terminal to the delivery confirmation unit 12e via the Internet 100 (process S16 in FIG. 5). This cargo arrival status is accumulated in the cargo tracking database 12c by the cargo tracking processing (processing S17 in FIG. 5).

Based on the data stored in the cargo tracking database 12c, the situation search / browsing data creating unit 12d reads data in a format that can be browsed from the client terminal 4a of the delivery source 4 via the Internet 100, ie, the cargo. Create delivery status search data. Therefore, a situation search and browsing is performed from the client terminal 4a of the delivery source 4 and the terminal (not shown) of the delivery destination 5 (processing S in FIG. 5).
14) The data accumulated in the cargo tracking database 11c by browser software or the like is
0 can be browsed.

FIG. 6 is a diagram showing browsing data of the situation search created by the situation search / browsing data creating unit 12d of FIG. In FIG. 6, as the situation search, “Invoice No.
(Delivery Form No.) ○○○○-○○○○○○ ”and the invoice are collected from the“ collection point in Mita, Minato-ku at 10:00 ”and“ collection point in Minato-ku at 10:10 ” It can be confirmed in real time that the vehicle is passing through the “Yokohama pickup place at 11:10”.

FIG. 7 is a block diagram showing the configuration of the transportation and delivery control unit 13 of FIG. In FIG. 7, the transport / delivery control unit 13
Is a charter / delivery arrangement creation unit 13a and a pickup / delivery confirmation unit 1
3b, a transport / delivery database 13c, a transport / delivery status search unit 13d, and a package information browsing data creating unit 13e. The delivery source 4 has a client terminal 4a for operating the ordering system used by the customer.
And a printer 4b, which indicate the terminals of the headquarters 41, the sales office 42, and the factory 43, respectively.

The luggage information browsing data creating unit 13e transmits luggage information based on the operation status of the delivery vehicles, the loading status of the cargo, the arrangement status of the rental car / delivery, and the like stored in the transportation / delivery database 13c. 4a is created as data in a format that can be browsed via the Internet 100. Therefore, the package information in the transportation / delivery system 3 can be browsed on the Internet 100 from the client terminal 4a of the delivery source 4 by the browser software or the like.

When the vehicle allocation request creation unit 13a receives a vehicle allocation request based on parcel information browsing from the client terminal 4a of the delivery source 4, it arranges a delivery vehicle in the transportation and delivery system 3. This arrangement information is transmitted to the portable communication terminal of the delivery vehicle and the terminals of the collection base 3b and the shipping base 3c through the Internet 100 (or the WAN 300).

The pickup / delivery confirmation unit 13b confirms whether the picked-up or dispatched delivery vehicle has picked up and delivered based on the arrangement information from the charter / delivery arrangement preparation unit 13a, and stores the information in the transit / delivery database. 13c.

The transportation / delivery status search unit 13d searches for the status of transportation / delivery based on the operation status of the delivery vehicles, the loading status of the cargo, the arrangement status of rental cars / delivery, and the like stored in the transportation / delivery database 13c. Is stored in the transportation and delivery database 13c.

As described above, the functions of the logistics system (inventory management system, cargo tracking system, transportation / delivery system, etc.) are collectively arranged in the outsourcing center 10 of the logistics ASP system 1, and the warehouse system 2 and the transportation / delivery are combined. By configuring the function of the system 3 so that it can be provided to the customer, the customer can effectively utilize the resources of the logistics ASP system 1 without independently developing and maintaining the logistics system. You can clearly understand the system cost and concentrate your resources on your main business.

The equipment for using the system includes:
The system can be started in a short period of time only by preparing (diverting) existing equipment such as an Internet environment, a PC (personal computer), and a printer.

FIG. 8 is a diagram showing a service menu of the logistics ASP system 1 displayed on the Internet 100 of FIG. FIG. 8 shows a screen for applying to the provider of the service menu of the logistics ASP system 1, and the service menu is composed of “1. inventory management service”, “2. cargo tracking service”, and “3. "Transportation delivery service" is displayed. However, these services can be provided with optional functions according to the type of business or business type of the customer, but a system individually constructed according to the type of business or business type of the customer cannot be realized.

FIG. 9 is a flowchart showing the operation process of the logistics ASP system 1 of FIG. 8 and 9, logistics ASP system 1
The process from the application to the start of operation will be described.

The customer who wants to use the system selects a necessary service from the service menu prepared as described above and applies to the provider (step S21 in FIG. 9). Then, a contract is made between the customer and the provider (provider) of the logistics ASP system 1 according to the usage period and the fee form according to the number of clients (step S22 in FIG. 9).

After a certain preparation period (about 1 to 2 months) (step S23 in FIG. 9), the operation of the service applied using the terminal of the customer or the like is started (step S24 in FIG. 9). .

Thus, the system resources in the business operation can be clearly grasped by effectively utilizing the resources of the provider (the logistics ASP system 1) without the customer having to independently develop and maintain the logistics system. And focus their resources on core business.

As facilities for using the system,
The system can be started in a short period of time only by preparing (diverting) existing equipment such as an Internet environment, a PC (personal computer), and a printer. Therefore, it is possible to prepare in a short period of time, to realize an efficient and high-quality logistics service at a low cost, and to use it by contract only for a necessary period.

Further, since the inventory management data, the cargo tracking data, and the transportation / delivery data can be browsed using the Internet 100, it is possible to perform a checking operation 24 hours a day, throughout the year. Since such data is collected using a terminal that can be connected to the Internet 100 such as a portable communication terminal, the data can be confirmed in real time.

The above-mentioned outsourcing center 10
The configurations of the inventory management control unit 11, the cargo tracking control unit 12, and the transportation / delivery control unit 13 are merely examples, and when the above optional functions are added, the optional functions are added to the above configuration. You. Also, the inventory management control unit 1
1, duplicated functions in the configuration of the cargo tracking control unit 12 and the transportation / delivery control unit 13 can be omitted, and the present invention is not limited to these.

[0062]

As described above, according to the present invention, the function of the logistics system for operating the logistics business is provided to the customer using the ASP system, so that the customer can be prepared in a short time, and the efficiency can be improved. In addition to this, there is an effect that a high-quality logistics service can be realized at low cost and can be used by contract only for a required period.

[Brief description of the drawings]

FIG. 1 is a logistics ASP according to an embodiment of the present invention.
FIG. 1 is a block diagram illustrating a configuration of a system.

FIG. 2 is a block diagram illustrating a configuration of an inventory management control unit in FIG. 1;

FIG. 3 is a flowchart showing a flow of an entrance / exit process in the warehouse system of FIG. 2;

FIG. 4 is a block diagram illustrating a configuration of a cargo tracking control unit in FIG. 1;

FIG. 5 is a diagram showing a cargo tracking process in the cargo tracking control unit of FIG. 1;

6 is a diagram showing browsing data of a situation search created by a situation search / browsing data creating unit of FIG. 4;

FIG. 7 is a block diagram illustrating a configuration of a transportation / delivery control unit in FIG. 1;

8 is a diagram showing a service menu of the logistics ASP system displayed on the Internet of FIG. 1;

FIG. 9 is a flowchart showing an operation process of the logistics ASP system of FIG. 1;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Logistics ASP system 2 Warehouse system 3 Transport / delivery system 4 Delivery origin 4a Client terminal 4b Printer 5 Delivery destination 10 Outsourcing center 11 Inventory management control part 11a Order input / output part 11b Entry / exit instruction creation part 11c Inventory management database 11d Inventory management data calculation Unit 11e Inventory management and browsing data creation unit 12 Cargo tracking control unit 12a Invoice creation unit 12b Collection instruction unit 12c Cargo tracking database 12d Situation search / browsing data creation unit 12e Delivery confirmation unit 13 Transport / delivery control unit 13a Charter / delivery control creation unit 13b Collection / delivery confirmation unit 13c Transportation / delivery database 13d Transportation / delivery status search unit 13e Package information browsing data creation unit 21 Receiving management unit 22 Receiving management unit 23 Storage unit 24 Delivery management unit 25 Shipping management unit 41 Head office 42 Sales 43 Factory 100 Internet 200 dedicated line (transmission path for EDI) 300 WAN

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 502 G06F 17/60 502

Claims (16)

[Claims] 1. An ASP (Application) function for a logistics system for operating a logistics business.
A logistics ASP system characterized by being provided to a customer using a service provider (Service Provider) system. 2. The logistics system includes at least an inventory management system, a cargo tracking system, and a transportation / delivery system. The ASP system functions as the inventory management system, the cargo tracking system, and the transportation / delivery system. 2. The logistics ASP system according to claim 1, wherein the combination is provided to the customer. 3. The service according to claim 2, wherein the service provided by the inventory management system, the service provided by the cargo tracking system, and the service provided by the transportation and delivery system are arranged in a menu so that the service can be freely presented on the Internet. Logistics ASP system. 4. The logistics ASP system according to claim 3, wherein a service selected from a menu presented on the Internet is usable only for a desired period. 5. The system according to claim 2, wherein data is transmitted and received between said inventory management system, said cargo tracking system, and said transportation / delivery system through at least one of said Internet and an intranet. Logistics AS according to any of the above
P system. 6. The function of the cargo tracking system, wherein a report at the time of collection from a delivery source and delivery to a delivery destination is made by data transfer using a portable communication terminal. The logistics ASP system according to any one of claims 1 to 5. 7. The system according to claim 1, wherein the processing results of the functions of the inventory management system, the function of the cargo tracking system, and the function of the transportation / delivery system are created so as to be browsed on the Internet. The logistics ASP system according to any one of claims 2 to 5. 8. The logistics ASP system according to claim 3, wherein at least a transport request and a dispatch request from the customer terminal to the logistics system are made through the Internet. 9. An ASP (Application) function for a logistics system for operating a logistics business.
A method for operating a logistics system, wherein the method is provided to a customer using a service provider (Service Provider) system. 10. The logistics system includes at least an inventory management system, a cargo tracking system, and a transportation / delivery system. The ASP system functions as the inventory management system, the cargo tracking system, and the transportation / delivery system. 10. The logistics system operating method according to claim 9, wherein a combination of at least one of the above is provided to the customer. 11. The logistics system operation according to claim 10, wherein a service provided by said inventory management system, a service provided by said cargo tracking system, and a service provided by said transportation / delivery system are made into a menu and can be freely presented on the Internet. Method. 12. The logistics system operating method according to claim 11, wherein a service selected from a menu presented on the Internet can be used for a desired period. 13. The system according to claim 10, wherein data transmission / reception between said inventory management system, said cargo tracking system, and said transportation / delivery system is performed through at least one of the Internet and an intranet. Logistics management method described in any of the above. 14. A function of the cargo tracking system, wherein a report is made by data transfer using a portable communication terminal at the time of collection from a delivery source and at the time of delivery to a delivery destination. 14. The logistics management method according to any one of claims 13 to 13. 15. The processing result of each of the function of the inventory management system, the function of the cargo tracking system, and the function of the transportation / delivery system is created so as to be viewable on the Internet. The logistics system operating method according to any one of items 10 to 14. 16. The logistics system operating method according to claim 11, wherein at least a transportation request and a vehicle allocation request from the customer terminal to the logistics system are made through the Internet.