JP2003058984A - Method and system for distribution service of taxi and recording medium with estimate processing program recorded - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a service with which estimate information more approximate to a real demanded fare can be generated and previously presented to a user even under a recent varied fare system. SOLUTION: This method is provided with a step for receiving the designation of a place to get on/to get off a taxi desired by a user 2 from an information terminal 20 connected for communication through a communication network M for moving object to a managing server 10, a step for generating the estimate data of the utilization fare to the designated place to get off the taxi by searching an operating route on the basis of information on the designated place to get on/to get off the taxi and using the history information of business travels in the past on the searched operating route managed in a travel history storage part 1a, and a step for transmitting distribution estimate information composed of the generated estimate data to the information terminal 20.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and system for providing a taxi dispatch service to a user through a portable information terminal.

[0002]

2. Description of the Related Art Conventionally, as a vehicle dispatch service system in which a taxi company dispatches a vehicle at the request of a user,
Voice call / answer system and AVM (Automatic Vehicle Moni)
toring) method is known.

In the vehicle dispatch service by the voice call / answer system, when the center receives a telephone call requesting a vehicle dispatch from the user, a call is made to all taxi cars by a commercial radio to inform the user of the calling position. A taxi crew member who corresponds to the above condition, that is, is located near the user's calling position and is currently vacant, responded to the center with the in-vehicle business radio and received a response. The center is a system that selects a taxi that is closest to the user based on the response contents and issues a dispatch command to the selected taxi again by using the commercial radio.

Further, in the vehicle allocation system based on the AVM method, a receiver provided in each taxi receives a signal including position information of a sign pole provided along a road, so that an on-vehicle commercial radio can be operated. It automatically operates and sends the location information to the center, and the center registers and manages the operation or standby location of each taxi for each dispatch area based on these location information, and calls from the user to request a dispatch. Upon receipt, the vehicle to be dispatched is selected and determined based on the registration management content. According to this AVM type vehicle allocation system,
Since the center constantly knows the position of each taxi, there is no need to search for the nearest taxi by the commercial radio after receiving a contact from the user, and it is possible to quickly issue a dispatch command.

Furthermore, in recent years, GPS (GlobalPositinoing Syste), which is a global positioning system, is used.
m: Global Positioning System) is being used to accurately detect the position of each taxi, and vehicle dispatching systems that dispatch vehicles based on the detection results are expected.

According to the vehicle allocation system using the GPS method, the exact position, speed, moving direction, etc. of each taxi can be instantaneously measured, and the center can be positioned more accurately near the user based on the measurement result. It becomes possible to select a taxi. Specifically, in recent years, the above-mentioned AVM type vehicle allocation system (GPS-AVM system) using GPS has become widespread, and the position information acquired by the GPS receiver of the taxi is used for a predetermined time (for example, 1 to 5 minutes). Degree)
Alternatively, the taxi is transmitted to the base station when the area is changed.

[0007]

By the way, conventionally, there is no means for the user to know the estimated fare before using a taxi, including the case of using a taxi. On the other hand, focusing on the various vehicle allocation systems described above, when the user specifies the boarding place and the getting-off place in advance, unless the change occurs in the middle, the operation route is predicted, and the charge is calculated from the distance between the points. It is understood that can be roughly estimated.

However, the fare modes of taxis in recent years are extremely diverse. For example, when a road on a route is partially congested, the estimated fare calculated simply by the distance between points and the actual fare charged. There is a possibility that there will be a large difference between the two values. Therefore, it cannot be said that there is no danger of causing troubles between the user and the crew, and it was not possible to easily adopt it.

In addition, in the recent method of grasping the position of each taxi using GPS as described above, by increasing the frequency of communication, detailed position information can be grasped while communication frequency is If the number increases, there is a problem that the wireless line is in a punctured state, or the communication cost rises when using the mobile phone network.

The present invention has been made in view of the present situation, and even under the diversified tariff system in recent years, it is possible to generate quotation information closer to the actual billed fare and present it to the user in advance. Is intended to be provided.

[0011]

[Means for Solving the Problems] As a result of earnest studies to solve the above problems, the present inventor uses past business travel history information between designated boarding / alighting places when requesting an estimate of a use fare. As a result, they have found that the estimated information closer to the actual billed fare can be calculated, and completed the present invention.

[0012] That is, the present invention has a traveling history storage unit for managing history information of taxi business travel and a taxi information storage unit for managing the position of each taxi, and is provided for users who want to dispatch taxis. , An information processing system having a management server that provides a taxi dispatch service through a portable information terminal of the user (hereinafter, referred to as “user terminal”) connected through an electric communication line However, before allocating a predetermined taxi, a vehicle allocation service method of presenting vehicle allocation quotation information including a quotation of a use fare to a user in advance, wherein the information processing system is a mobile communication network From the user terminal connected to the management server by communication, a procedure for receiving the designation of the user's desired boarding and alighting point, and searching the operating route based on the information of the specified boarding and alighting point, Using the history information of past business travel on the searched operating route managed by the storage unit, a procedure for generating estimate data of the usage fare up to the specified drop-off location, and a vehicle allocation consisting of the generated estimate data And a procedure of transmitting quotation information to the user terminal.

By using the history information of the past business travel on the travel route searched in this way, highly reliable estimate data of the use fare, which is closer to the actual charge fare, is generated, While minimizing the risk of troubles with crew members, the user can also make a dispatch request with peace of mind based on the quote provided, and a highly convenient service can be provided.

Here, in the method of generating the estimated data of the used fare by using the traveling history data of less than the predetermined limit speed, which means traveling in a congested state on the operating route, from the history information of the past business traveling. Makes it possible to estimate a fare that is as close as possible to the actual billed fare, taking into consideration the actual fare calculation method during traffic congestion.

Of the history information of past business travel,
In the method of generating the estimated data of the fare using the travel history data of the day or time corresponding to the specified day or time on the operation route, the road characteristics that change based on the day or time can be used for the estimation. Reflected, more reliable estimate data is calculated.

The information processing system uses a server of various information providing centers, which are communicatively connected to the management server via a telecommunication line, from a server of various roads, which indicates traffic congestion conditions, event holding conditions in facilities around the road, or weather conditions. It has a procedure for acquiring information, and has a road information storage unit that manages the acquired road information, and by using these road information,
In the method of generating the estimate data of the usage fare, the situation that changes momentarily is predicted based on the road information, and the estimate data with higher reliability is generated.

In addition, a predetermined taxi which is a vehicle allocation candidate is extracted from the taxi information storage unit, a pickup fare to the boarding place is calculated, and this is added to the estimated fare data returned to the user terminal. In the method, it is possible to provide a billing fare estimate in consideration of the car fare.

The information processing system extracts a predetermined taxi which is a vehicle allocation candidate from the taxi information storage unit,
It is equipped with a procedure to calculate the time required to reach the boarding place, and the information on the calculated time is used as dispatch quotation information.
With the method of transmitting to the user terminal together with the estimated data of the usage fare, the waiting time when a vehicle dispatch request is made can be grasped, and a more convenient service can be provided.

The information processing system has a procedure for calculating an estimated operation time to a designated drop-off point, and transmits the calculated estimated operation time information to the user terminal together with estimated fare estimation data as vehicle allocation estimation information. With this method, the user can grasp the time required to get off the vehicle and provide a more convenient service.

The information processing system is provided with a procedure for receiving a designation of a desired condition from among a plurality of conditions including at least one of early arrival priority and cheap price priority regarding the search of an operation route, In the method of searching the operation route according to the specified condition, it is possible to present an estimate at the time of operation according to this condition, and it is possible to provide a more convenient service.

[0021] In the method in which the information processing system has a procedure for receiving designation of a waypoint desired by the user and searches for an operation route passing through the designated waypoint, the operation is performed along the route. More flexibility, which can give you a quote for
It is possible to provide highly convenient services.

In the method for extracting the taxi having the specified attribute from the taxi information storage unit, the information processing system has a procedure for receiving the specification of the vehicle attribute of the taxi desired by the user. It is possible to provide a quote when requesting a taxi, and to provide a more flexible and convenient service.

The information processing system has a user information storage unit for managing information of users who are registered as members, and the identification information of the members is obtained from the user terminals of the members that are communicatively connected to the management server. In the method of extracting a taxi having a vehicle attribute according to the member from the taxi information storage unit based on the acquired identification information, the management server grasps the taxi desired by the user. , It is possible to promptly and surely present an estimate when a taxi is requested to be dispatched that matches the wish, and it is possible to provide a more convenient service.

The information processing system receives a vehicle allocation request from the user terminal that has transmitted the vehicle allocation quotation information, generates the reservation information of the user including the boarding / alighting place, and extracts from the taxi information storage unit. A procedure of notifying the generated reservation information to a vehicle information terminal of a predetermined taxi (hereinafter, referred to as “taxi terminal”) or a command server of a taxi company that manages instructions to the taxi through the telecommunication line. In the method provided with, the user who knows the estimated fare can quickly make a vehicle dispatch request based on the estimated fare and can provide a more convenient service.

A method having a procedure in which the information processing system receives position information transmitted from a taxi every time a vehicle travels a predetermined distance and stores the position information in the taxi information storage unit as current position information of the taxi. In that case, compared to the conventional method that received position information every predetermined time,
The location of each taxi can be efficiently grasped. That is, in the conventional method of grasping every time, the accuracy of grasping the position greatly changes depending on the traveling speed, and the accuracy of grasping the position decreases when traveling at a relatively high speed, while the accuracy of grasping the position decreases at low speed or If it is stopped, the accuracy of position detection will increase excessively, resulting in unnecessary transmission.
According to the present invention, since the position information is transmitted according to the distance traveled by the taxi, it is possible to efficiently obtain accurate and realistic position information by eliminating the waste by the minimum required transmission.

The present invention provides a traveling history storage unit for managing the history information of taxi business travel, a taxi information storage unit for managing the position of each taxi, and a telecommunication line for a user who wants to dispatch a taxi. An information processing system of a vehicle dispatch center having a management server that provides a taxi dispatch service through a user terminal connected via An input unit, a transmission unit that transmits the input information of the boarding / alighting place to the management server via the mobile communication network, and the vehicle allocation quotation information that is composed of the estimation data generated based on the information of the boarding / alighting place is moved. A user terminal having a receiving unit for receiving from the management server via the body communication network, and an output unit for showing the received vehicle allocation quotation information to the user; A taxi terminal having a receiving unit that receives the reservation information generated by the information processing system from the management server via a communication network, and an output unit that indicates the received reservation information to a crew member, Is a vehicle dispatch service system that presents to the user vehicle dispatch quotation information including an estimate of the fare before the taxi is dispatched.The information processing system at the vehicle dispatch center uses the user terminal to get on and off the passenger's request. Means for receiving designation of a vehicle location, means for searching an operating route based on information on a designated boarding / alighting location, and history information of past business travel on the searched operating route managed by a traveling history storage unit Means for generating estimated data of a fare used up to a designated disembarkation point using, and means for transmitting vehicle allocation quotation information including the generated quotation data to a user terminal A means for receiving a vehicle allocation request from the user terminal and generating reservation information of the user including a boarding / alighting place; a means for extracting a predetermined taxi which is a vehicle allocation candidate from the taxi information storage unit; The present invention also provides a vehicle dispatch service system characterized by comprising means for notifying the generated reservation information to a taxi terminal of a taxi.

Here, as the history information of the past business travel, it is preferable that the travel history storage unit manages travel history data that is less than a predetermined limit speed, which means traffic jam.

Further, the vehicle-mounted information terminal is provided with a means for grasping the position information of the taxi, and is mounted on the taxi as well, and a taxi meter for calculating a boarding fare based on the distance pulse signal, travels a predetermined distance each time. Further, it is preferable to provide a means for receiving the transmission command each time the business condition changes and transmitting the grasped position information to the information processing system of the dispatch center in order to efficiently grasp the position of each taxi. This is an example.

Further, the present invention is a computer-readable recording medium in which a program for causing a computer to function as a management server in these vehicle dispatch service systems is recorded, and the computer is desired by a user from a user terminal. Means for receiving designation of a boarding / alighting place, means for searching an operating route on the basis of information on the designated boarding / alighting place, history information of past business travel on the searched operating route managed by a traveling history storage unit. Using, was recorded a quotation processing program to function as a means to generate quotation data of the fare to the specified disembarkation point and a means to transmit the vehicle allocation quotation information consisting of the generated quotation data to the user terminal. A computer-readable recording medium is also provided.

[0030]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1 is an overall configuration diagram of a vehicle dispatch service system S according to the present invention. FIGS. 1 to 4 show a representative embodiment, in which reference numeral 1 is an information processing system of a vehicle dispatch center, 1
Reference numeral 0 is a management server, 20 is a user terminal, and 30 is a taxi terminal.

As shown in FIG. 1, the vehicle dispatch service system S includes a management server 10 of the information processing system 1, a user terminal 20 communicatively connected to the management server 10 via a mobile communication network M, and a taxi 3. Taxi terminal 3 installed in
0, an information server 40 of an information providing center 4 which provides road information of various places to a dispatch center, and a command server 50 of a taxi company 5 which manages instructions to the taxi 3, and dispatches a predetermined taxi 3 This is a system for providing the user 2 with the vehicle allocation quotation information including the quotation of the usage fare in advance.

The management server 10 is constantly connected to a communication network N such as the Internet via an electric communication line c such as a dedicated line, and a user terminal 20 carried by a user.
And will be communicatively connected to each other via the mobile communication network M.

The management server 10 comprises a computer system composed of, for example, a general-purpose computer (mainframe), and as shown in FIG. 2, an authentication unit 11 for collating the ID number of the accessed member and a member. A mail communication unit 13 composed of software for sending and receiving e-mails between the Web server unit 12 that manages a dedicated homepage and the user terminal 20 or the taxi terminal 30, and the fare of the use fare to the designated drop-off point. At least a calculation unit 14 for generating estimation data is provided. The Web server unit 12 responds to the request from the user terminal 20 by sending an H
Web to transfer and manage TML files and image data
It is composed of server software, and each data is transferred to each user terminal 20 that has accessed based on the HTTP protocol. According to the present invention, by using history information of past business travel on a travel route managed in a travel history storage unit 1a, which will be described later, in the process of generating estimated fare data by the arithmetic unit 14 of the management server, One of the major features is to calculate a more feasible fare estimate.

As shown in FIG. 3, the user terminal 20 includes an input unit 23 for inputting a desired boarding / alighting place, and a mail communication unit 21 for realizing a function of transmitting / receiving an electronic mail (E-mail). , And at least a Web browser unit 22 that realizes a function of browsing an HTML file.
The user terminal 20 is, for example, a mobile phone, PHS (Personal Handyphone System), or PDA (Personal Digital Assistant) that is equipped with the above-mentioned components, in addition to being configured as a terminal for calling a taxi. A conventional mobile terminal such as an information terminal), a laptop computer, or a digital camera can be used, and among them, a mobile phone or a PH that enables direct communication with a dispatch center or an operator of a taxi company or a taxi crew.
Utilizing S is the preferred embodiment.

The taxi terminal 30 is installed in a taxi,
At least a receiving unit for receiving the reservation information generated by the information processing system of the vehicle dispatch center and an output unit for showing the received reservation information to the crew are provided, and the output unit is constituted by a display or the like provided in the taxi car. ing. still,
These taxi terminals 30 may be mobile terminals such as mobile phones, PHS, PDA, etc. used by crew members in the vehicle other than those provided in the taxi vehicle.

The information processing system 1 of the vehicle dispatch center includes a traveling history storage unit 1 for managing history information of taxi business trips.
a, a taxi information storage unit 1b that manages the position of each taxi, a road information storage unit 1c that manages road information acquired from the information server 40 of the information providing center 4, and information of users who are registered as members. User information storage unit 1d to manage
It has and.

As shown in FIG. 2, the present embodiment exemplifies a case where each of these storage units 1a to 1d is provided in the storage device of the management server 10. It is also a preferred embodiment to provide a database server for managing each of these storage units and manage each information in the form of a database.

The traveling history storage unit 1a is a storage unit in which the history information of past business trips of each taxi is stored. Specifically, the information of the place of getting on and off and the time of each of the business trips of each taxi are stored. This means data, traffic congestion, and travel history data in which the fare is switched to time calculation below a predetermined limit speed, history data for normal travel above the limit speed, business charge data, and the like are managed. As for these data, the management server acquires daily business data collected from in-vehicle devices such as taxi meters of each taxi to the data processing devices of the sales offices in various places by using the IC card as a medium through the communication network. , The management server can directly acquire from the in-vehicle device of each taxi through the communication network, and the acquired data are separately processed for each day, month, day, time zone, and road section. It is managed as data.

The taxi information storage section 1b is a storage section in which information on the current position of each taxi is stored. In the present embodiment, information on the business status of each taxi (actual vehicle, empty vehicle, intercepting vehicle, etc.) is also combined. It is stored. The means for ascertaining the current position of each taxi and its business status are, in addition to reports from crew members using business radios and telephones, position data acquired by the taxi terminal 30 from the in-vehicle GPS receiver, and from taximeters. A method of periodically receiving the acquired tariff setting data via the communication network N,
Similarly, a method in which the taxi terminal 30 receives position information acquired from a sign pole or a beacon station provided along a road along with the tariff setting data via the communication network N can be appropriately used.

In this example, the management server 10 receives the positional information transmitted from the taxi terminal 30 each time the vehicle travels a predetermined distance and changes in business conditions, and this is stored as the current positional information of the taxi in the taxi information storage. It is stored in the section 1b.

As described above, the taxi terminal 30 which transmits position information each time the vehicle travels a predetermined distance and changes in business conditions,
As shown in FIG. 4, the GPS receiver 32 installed in the taxi
The taxi position information is grasped based on the signal from the taxi, and the taxi meter 31 which is also mounted on the taxi and calculates the boarding fare based on the distance pulse signal from the travel sensor 33 travels a predetermined distance, for example, 500 m. Each time it does, it receives a signal of a call command, and also receives a call signal every time the tariff, which is the operating state of the taxi, is changed, and sends the grasped position information to the management server 10.

The road information storage unit 1c is a storage unit that stores information about various roads, such as traffic jam conditions on various roads, event holding statuses at facilities around the roads, weather conditions, and the like. It is appropriately acquired from the information server 40 of the various information providing centers 4 which is communicatively connected to the management server 10 via the communication network N.

The user information storage unit 1d is a storage unit in which information about users who are registered as members is stored. Based on the ID given at the time of registration, attribute information of each member and a taxi desired to be used. Information such as company name, vehicle type, contents of past dispatch request, etc. is managed.

In this system, a website owned by the management center and accessible to non-members is built on the Internet, and the website dedicated to members in the management server 10 can be accessed from this website. There is. In this example, this website is the web server 6 of the application provider 6.
Although it is managed by 0, it is naturally possible to manage it by other companies, manage it by the management server 10, or manage it by a Web server separately provided in the information processing system 1.

FIG. 4 is a schematic flow chart showing a procedure for providing vehicle allocation quotation information.

The user uses the Web server 6 from the user terminal.
Access the homepage provided by 0 (Step 10
1) Access the management server 10 of the dispatch center by inputting the member ID and the like (step 102). The management server 10 returns the member home page to the user terminal, and when the user selects to provide the vehicle quotation estimation information (step 103), an input screen having a predetermined input field is transmitted ( Step 104). The user inputs the information of the boarding / alighting place where the vehicle is desired to be dispatched on the input screen (step 105) and transmits it to the management server.

In step 105, it is preferable that the boarding / alighting place can be specified by not only the address of the place but also the spot name, the telephone number, etc. Further, the user terminal 20
Means for acquiring its own position information, such as GPS or D-
When a GPS (Differential-GPS: error correction GPS) or the like is provided, it is also a preferred embodiment that the current location is designated as the boarding location and the position information acquired by the means is transmitted to the management server. When the user terminal is PHS, it is possible to use the PHS position information system obtained by searching the database for latitude and longitude information of the base station based on the identifier of the base station wirelessly accessed by the information terminal. It is possible. In addition, if a field for entering personal information is provided on the input screen to be sent to the management server, it will be possible to clearly understand when, where, who wants to use the taxi, or who used the taxi. It will be useful data and will be effective data when operating the point system. Incidentally, the input screen may have a column for designating route search conditions desired by the user (early arrival priority, cheap price priority) and a column for designating a transit point desired by the user. This is a preferred embodiment.

The management server, which has received the designation of the boarding / alighting place, searches for an operation route according to a dedicated route search algorithm based on the information (step 106). If the user has specified the above route search conditions or waypoints, the processing will be performed accordingly.

In step 106, the management server 10 that has searched for the operating route next generates the estimated data of the used fare by using the history information of the past business travel on the relevant route (driving history storage unit) ( Steps 107-109). The estimated fare data is calculated by using the travel history data that is less than the specified speed limit, which means traveling on the route in a jam, and more specifically, the travel history data of the day or time corresponding to the specified day or time. Further, by using the road information on the operating route managed by the road information storage unit 1c and predicting and calculating the driving conditions, the estimated data of the usage fare that is as close as possible to the actual billed fare is calculated. (Step 107).

Further, in the present embodiment, step 10
The pick-up fee to the boarding place is further added to the estimation data calculated in 7. In the calculation of the car pick-up charge, first, a predetermined taxi which is a candidate for a vehicle allocation is extracted (step 10).
8). For example, when the user 2 designates a desired taxi company, the taxi 3 is extracted from the taxi companies 3 belonging to the company, and the empty taxi 3 near the boarding place is extracted.
In the case of a physically handicapped person, a special taxi that can be accommodated by the physically handicapped person is selected. Then, from the extracted current position of the taxi, the vehicle fare for the vehicle to reach the boarding place is calculated (step 109).

In addition, in the present embodiment, not only the used fare but also the required time to reach the boarding place and the scheduled operation time to the drop-off place are calculated, and this is used together with the above estimation data as the vehicle allocation estimation information as the user terminal. (Step 110) and is visually output to the display of the user terminal (step 111).

When the user requests the vehicle allocation by looking at the output vehicle allocation quotation information, it can be done by selecting the request button provided on the vehicle allocation quotation information screen (step 1).
12).

The management server 10, which has received the vehicle allocation request, generates reservation information including the boarding / alighting place acquired from the user, the vehicle number of the extracted taxi, the positional information and the like (step 11).
3) The reservation information is transmitted to the command server 50 of the extracted taxi company 5 (step 114).

The command server 50 that has received the reservation information issues a vehicle allocation instruction to the taxi terminal 30 of the predetermined taxi included in the information (step 115). This vehicle allocation instruction information includes information on the boarding / alighting location, information on the operating route, user characteristics, etc., and is displayed on the display in the vehicle (step 116). Especially, if the taxi terminal 30 is a car
In the case where a navigation system is provided, it is also a preferable example that the information is overwritten on the map display screen to guide the route.

It is also a preferred embodiment that the management server 10 directly transmits the reservation information to the taxi terminal 30 to instruct the vehicle allocation without using the command server 50 of the taxi company.

Here, for example, a small C
An image pickup unit including a CD (Charge Coupled Device) camera is provided, and an image of the user's face or upper body imaged by the image pickup unit 11 is taken and transmitted to the management server 10. If so, the management server 10 having received this adds the data to the reservation information, and this is transmitted to the taxi terminal 30 through the command server 50. When the video of the user is included in the reservation information in this way, the crew member of the taxi 3 can easily find the user who requested the vehicle dispatch after arriving at the boarding place by referring to the video of the user. It is convenient.

In step 114, the management server 10 transmits the reservation information and at the same time, the user 2 who requests the vehicle allocation.
The information of the taxi 3 to be dispatched is transmitted to the user terminal 20 of by e-mail. Specifically, confirmation information including attribute information such as a taxi vehicle number, a company name, and a crew member's name is transmitted. It is preferable to notify both the user and the taxi of the reservation number so that both numbers can be checked when boarding.

Further, it is preferable that the taxi 3 is provided with means for directly communicating with the user terminal within a predetermined area around the calling position without going through the center, and is guided to the calling position by the direct communication. .

It is preferable to use a telephone function as a communication means, and the management server 10 or the command server 50, which confirms that the taxi 3 has entered the predetermined area, uses the telephone number of the user terminal acquired in advance as a taxi. Terminal 30
To the user terminal automatically from the taxi terminal 30 so that the user and crew can talk directly with the microphone and speaker provided in the taxi 3, and the taxi terminal 3
The reservation information transmitted to 0 contains the telephone number of the user terminal in advance, and the telephone number is used when the car navigation system provided in the taxi terminal 30 detects that the vehicle navigation system has entered the predetermined area. A taxi terminal 30 that senses automatic dialing and entry into a predetermined area based on the car navigation system
However, the preferred embodiment is to automatically dial after inquiring the management center 10 or the command server 50 about the telephone number.

Further, the taxi terminal 30 is provided with an approach information transmitting means for transmitting the approach information when approaching the boarding place, and the user terminal 20 receives the approach information to display voice, light emission, vibration and character display. In a case where a taxi approach notification means is provided to signal the user that the taxi 3 is approaching by any of the image displays or a combination thereof, the user waiting around the calling position pays attention as the taxi 3 approaches. Until the signal, the user can wait in a free place within the range where the approach information can be received.

Further, as described above, any one of voice, light emission, vibration, character display, image display, or a combination thereof is appropriately adopted as the taxi approaching notification means. And even deaf contractors can be surely notified of the approaching of the vehicle, and in the case of characters or images displayed, it will be left in the memory of the user terminal when a forgotten item is noticed after getting off. It is possible to specify the taxi used based on the character display and the image display. In the preferred embodiment, the approach information is transmitted to the user terminal 20 when the management server 10 or the command server 50 that knows the position of the taxi senses the approach of the taxi to the boarding place. is there.

[0063]

As described above, according to the present invention, by using the history information of the past business travel on the searched operating route, the estimated data of the usage fare which is close to the actual billing fare and has high reliability. Is generated, and while minimizing the risk of trouble between the user who provided this and the crew, the user can request a vehicle dispatch with peace of mind based on the quote provided, which is a highly convenient service. Can be provided.

Of the history information of past business travel, the travel fare estimation data is generated by using the travel history data below the predetermined limit speed, which means the traffic travel on the operation route. It is possible to estimate a fare that is as close as possible to the actual billed fare, taking into account the fare calculation method of.

Of the past business travel history information, the travel history data of the day or time corresponding to the specified day or time on the operating route is used to generate the estimated data of the fare used. It is possible to reflect the changing road characteristics in the estimation, and it is possible to calculate more reliable estimation data.

The information processing system uses a server of various information providing centers, which are communicatively connected to the management server via a telecommunication line, from the roads of various roads, which indicate traffic jam conditions, event holding conditions in facilities around the road, or weather conditions. It has a procedure for acquiring information, and has a road information storage unit that manages the acquired road information, and by using these road information,
Since the estimated fare data is generated, it is possible to predict the situation that changes from moment to moment and generate more reliable estimated data.

Since a predetermined taxi which is a vehicle allocation candidate is extracted from the taxi information storage unit, a pickup fare to the boarding place is calculated and added to the estimated fare data returned to the user terminal. It is possible to provide a billing fare estimate in consideration of the pick-up fee.

The information processing system is provided with a procedure for extracting a predetermined taxi which is a vehicle allocation candidate from the taxi information storage unit and calculating a time required to reach the boarding place, and the calculated time information is allocated to the vehicle. Since the quotation information is transmitted to the user terminal together with the quotation data of the used fare, the user can understand the waiting time when the vehicle dispatch request is made, and a more convenient service can be provided.

The information processing system is provided with a procedure for calculating the scheduled operation time to the designated disembarkation point, and the information on the calculated estimated operation time is sent to the user terminal together with the estimated data of the fare as the vehicle allocation estimation information. Therefore, the time required to get off the vehicle can be grasped by the user, and a more convenient service can be provided.

The information processing system is provided with a procedure for receiving the designation of a desired condition from among a plurality of conditions including at least one of the early arrival priority and the cheap fare priority regarding the search of the operation route, and the designation Since the operation route is searched according to the specified conditions, it is possible to present an estimate at the time of operation according to the conditions, and it is possible to provide a more convenient service.

Since the information processing system has a procedure for receiving the designation of a waypoint desired by the user and searches for an operation route passing through the designated waypoint, it is possible to present an estimate at the time of operation along the route. We can provide more flexible and convenient services.

Since the information processing system has a procedure for receiving designation of a vehicle attribute of a taxi desired by the user and extracts a taxi having the designated attribute from the taxi information storage unit, when a request for a taxi to be dispatched is made. It is possible to provide the user with an estimate of, and provide a more flexible and convenient service.

The information processing system has a user information storage unit for managing the information of the users who are registered as members, and the identification information of the member is obtained from the user terminal of the member communicatively connected to the management server. Based on the acquired identification information, a taxi having a vehicle attribute according to the member is extracted from the taxi information storage unit based on the acquired identification information, so that the management server understands the taxi desired by the user and matches the request. When you request a taxi to be dispatched, you can quickly and reliably provide an estimate and provide a more convenient service.

The information processing system receives a vehicle allocation request from the user terminal that has transmitted the vehicle allocation quotation information, and generates the reservation information of the user including the boarding / alighting place, and the predetermined information extracted from the taxi information storage unit. Taxi terminals for taxis,
Alternatively, the taxi company's command server that manages the instructions to the taxi is provided with a procedure of notifying the generated reservation information through a telecommunication line. A vehicle dispatch request can be made promptly based on the above, and a more convenient service can be provided.

The information processing system receives the position information transmitted from the taxi every time the vehicle travels a predetermined distance or each time the business condition changes, and stores it in the taxi information storage unit as the current position information of the taxi. Since the procedure is provided, wasteful transmission of position information is eliminated, and accurate position information can be efficiently obtained.

[Brief description of drawings]

FIG. 1 is an explanatory diagram showing an overall configuration of a vehicle dispatch service system according to a representative embodiment of the present invention.

FIG. 2 is an explanatory diagram showing a configuration of a management server.

FIG. 3 is an explanatory diagram showing a configuration of a user terminal.

FIG. 4 is an explanatory diagram showing a configuration of means for transmitting position information from a taxi terminal.

FIG. 5 is a schematic flowchart showing a procedure for providing vehicle allocation quotation information.

[Explanation of symbols] S Vehicle dispatch service system M Mobile communication network N telecommunication network c telecommunication line 1 Information processing system 1a Running history storage unit 1b Taxi information storage unit 1c Road information storage unit 1d User information storage unit 2 User 3 Taxi 4 Information center 5 Taxi companies 10 Management server 6 application service providers 11 Authentication Unit 12 Web Server Unit 13 E-mail communication part 14 Computing part 20 user terminal 21 mail communication unit 22 Web browser section 23 Input section 30 taxi terminal 31 taxi meter 32 GPS receiver 33 Travel sensor 40 information server 50 command server 60 Web server

Claims (18)

[Claims] 1. A telecommunications line for a user who wishes to dispatch a taxi, having a travel history storage unit for managing history information of taxi business travel and a taxi information storage unit for managing the position of each taxi. An information processing system having a management server that provides a taxi dispatch service is configured through the user's portable information terminal connected via the Is a vehicle allocation service method that presents vehicle allocation quotation information including the information to the user, wherein the information processing system comprises an information terminal that is communicatively connected to the management server via a mobile communication network, Search the operating route based on the procedure of receiving the designation of the vehicle location and the information of the designated boarding and alighting point,
Using the history information of past business travel on the searched operation route managed by the travel history storage unit, a procedure for generating estimate data of a fare used up to a designated disembarking place, and the generated estimate data A vehicle allocation service method comprising: a procedure for transmitting vehicle allocation quotation information comprising: to the information terminal. 2. The estimate data of the used fare is generated using the travel history data of less than a predetermined limit speed, which means traffic traveling on an operating route, among the history information of past business travel. Vehicle dispatch service method. 3. The use fare estimation data is generated using the travel history data of the day or time corresponding to the designated day or time on the operation route among the history information of past business travel. Or, the dispatch service method described in 2. 4. A location in which the information processing system is configured by a server of various information providing centers that are communicatively connected to the management server via a telecommunication line, from a traffic congestion situation, an event holding situation in a facility around a road, or a weather situation. The method according to any one of claims 1 to 3, which has a procedure for acquiring road information, has a road information storage unit that manages the acquired road information, and uses the road information to generate estimate data of a used fare. The dispatch service method according to item 1. 5. A predetermined taxi which is a candidate for a vehicle allocation is extracted from the taxi information storage unit, a pickup fare to the boarding place is calculated, and the fare is added to the estimated fare data returned to the information terminal. The vehicle dispatch service method according to any one of claims 1 to 4. 6. The information processing system comprises a procedure for extracting a predetermined taxi which is a vehicle allocation candidate from the taxi information storage unit and calculating a time required to reach the boarding place, and the calculated time required is calculated. The vehicle allocation service method according to any one of claims 1 to 5, wherein the information is transmitted to the information terminal as vehicle allocation estimation information together with estimation data of the usage fare. 7. The information processing system comprises a procedure for calculating an estimated operation time to a designated getting-off point, and the calculated estimated operation time information is used as vehicle dispatch quotation information together with quotation data of an available fare in an information terminal. The vehicle dispatch service method according to any one of claims 1 to 6, which is transmitted. 8. A procedure for the information processing system to receive designation of a desired condition from among a plurality of conditions including at least one of early arrival priority and cheap charge priority regarding the search of an operation route. The vehicle dispatch service method according to any one of claims 1 to 7, further comprising: searching an operation route according to a designated condition. 9. The information processing system according to claim 1, further comprising a procedure for receiving designation of a waypoint desired by a user, and searching an operation route passing through the designated waypoint. The dispatch service method described in paragraph. 10. The information processing system according to claim 1, wherein the information processing system includes a procedure for receiving a specification of a vehicle attribute of a taxi desired by a user, and a taxi having the designated attribute is extracted from a taxi information storage unit. The dispatch service method according to any one of claims. 11. The information processing system has a user information storage unit that manages information of users who are registered as members, and identifies the member from an information terminal of the member that is communicatively connected to the management server. The dispatch service according to any one of claims 1 to 10, comprising a procedure for acquiring information, and extracting a taxi having a vehicle attribute corresponding to the member from the taxi information storage unit based on the acquired identification information. Method. 12. A procedure for the information processing system to generate reservation information of a user including a boarding / alighting place upon receiving a vehicle allocation request from the information terminal that has transmitted the vehicle allocation quotation information, and to extract from the taxi information storage unit. 12. The procedure for notifying the generated reservation information to a vehicle information terminal of a predetermined taxi or a command server of a taxi company that manages an instruction to the taxi through a telecommunication line, according to claim 1. The dispatch service method according to any one of claims. 13. The information processing system comprises a procedure of receiving position information transmitted from a taxi each time the vehicle travels a predetermined distance and storing the position information in the taxi information storage unit as current position information of the taxi. The vehicle dispatch service method according to any one of claims 1 to 12. 14. A traveling history storage unit that manages history information of taxi business travel, a taxi information storage unit that manages the position of each taxi, and a user who wants to dispatch a taxi via an electric communication line. An information processing system of a dispatch center having a management server that provides a taxi dispatch service through the user's portable information terminal to be connected, and a loading / unloading place carried by the user and desired by the user. A vehicle dispatch consisting of an input unit for inputting, a transmitting unit for transmitting the input / exiting place information to the management server via a mobile communication network, and quotation data generated based on the information of the getting on / off place. A portable information terminal having a receiving unit that receives the quotation information from the management server via the mobile communication network, and an output unit that shows the received vehicle allocation quotation information to the user, and a taxi. An in-vehicle information terminal having a receiving unit that receives the reservation information generated by the information processing system of the vehicle dispatch center from the management server via the communication network, and an output unit that indicates the received reservation information to the crew. And a vehicle allocation service system that presents to the user vehicle allocation quotation information including an estimate of the fare in advance before allocating a predetermined taxi, wherein the information processing system of the vehicle allocation center is used from an information terminal. Means for receiving the designation of the boarding / alighting place desired by the person, a means for searching an operation route based on the information of the specified boarding / alighting place, and a past route on the searched operation route managed by the traveling history storage unit. Using the history information of business travel, information about the means for generating estimated data of the fare used up to the specified drop-off point Means for transmitting at the end, means for generating reservation information of a user including a boarding / alighting place upon receiving a vehicle allocation request from the information terminal, and means for extracting a predetermined taxi serving as a vehicle allocation candidate from the taxi information storage unit. A vehicle allocation service system, comprising: means for notifying the extracted in-vehicle information terminal of a predetermined taxi of the generated reservation information. 15. The vehicle dispatch service system according to claim 14, wherein as history information of past business travel, travel history data that is less than a predetermined limit speed, which means traveling in a congested state, is managed by a travel history storage unit. 16. The vehicle-mounted information terminal is provided with means for grasping the position information of the taxi, and is mounted on the taxi as well, and a taxi meter for calculating a boarding fare based on a distance pulse signal is used for every predetermined distance traveled. 15. The vehicle dispatch service system according to claim 14, further comprising means for receiving the transmission command and transmitting the grasped position information to an information processing system of a vehicle dispatch center. 17. The vehicle dispatch service according to claim 16, further comprising means for receiving a call command from the taximeter every time the business condition changes and transmitting the grasped position information to an information processing system of a car dispatch center. system. 18. A computer-readable recording medium in which a program for causing a computer to function as the management server according to claim 14 is recorded, wherein the computer is installed at an entry / exit point desired by a user from an information terminal. A means for receiving a designation, a means for searching an operation route based on the information of a designated boarding / alighting place, a designation using the history information of past business travel on the searched operation route managed by the travel history storage unit. A computer-readable recording medium that records a quotation processing program that causes it to function as a means for generating quotation data of the used fare up to the specified drop-off point and a means for transmitting the vehicle allocation quotation information consisting of the generated quotation data to the information terminal. .