JP2002352118A - Electronic commercial transaction system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic commercial transaction system capable of smoothly performing electronic commercial transactions, such as auctions by using a communication line, such as the Internet. SOLUTION: In this electronic commercial transaction system, having an auction function for inputting merchandise information to a site server from a seller side computer (1), inputting bidding information for the merchandise information to the site server from a buyer side computer (2) and deciding on a successful bid to a buyer fitting prescribed conditions from among pieces of the bidding information, the site server respectively transmits information, which related to the transaction when a successful bidder is decided, to the seller side computer and to the buyer side computer of the successful bidder, obtains information about the consent from the both side computers (3) and (4) and thereby decides that the transaction has been established.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to an electronic commerce system using a communication line such as the Internet.
In particular, it relates to an electronic commerce system having an auction function. In addition, the present invention relates to an electronic commerce system capable of managing funds related to environmental protection and the like occurring in physical distribution related to electronic commerce in the same system.

[0002]

2. Description of the Related Art With the recent development of the Internet, a so-called auction function has been provided which enables a buyer to input a desired purchase price in response to exhibition information from a seller and to make a successful bid to a buyer who has offered a higher purchase price. Many e-commerce transactions have been conducted, but this is basically a form of transaction that can be established if there is a place for information exchange between the seller and the buyer. It can be performed more easily and in a wider area than before, and it is considered that the cause is that the environment required for the auction and the function of the Internet have been sufficiently matched.

However, what is exchanged on the Internet is not the product itself but merely electronic information, and since it does not face each other, easy information input frequently occurs, and as a result, a successful bid for the auction is determined. Even after doing so, sudden cancellations occur between the seller or buyer and the shipment of the product, or troubles such as returning the product because the product is actually sent and the contents are different from the product information on the Internet It has occurred. For this reason,
Smooth transactions cannot be made, creating distrust in e-commerce via the Internet, and one of the factors that hinder the expansion of the e-commerce market.

[0004] In addition, electronic commerce ultimately requires the distribution of goods, and this distribution consumes a large amount of resources by packing and transporting the goods, which is one of the factors that exacerbates the environmental problem. In transport companies, depending on the consumption of packaging materials for logistics, reserve a forest protection fund for reforestation, and in companies that generate logistics, reserve an environmental protection fund, etc. Various social contribution activities for environmental protection are being developed.

However, regarding the calculation and payment of these funds, it is necessary for each company to introduce a management system to each of them, and in some cases, the system construction cost is higher than the amount provided by the fund, and the cost to the company is increased. There have been situations where the introduction of fund management systems has not progressed sufficiently.

[0006]

SUMMARY OF THE INVENTION The problem to be solved by the present invention is to solve the above-mentioned problems frequently encountered in electronic commerce such as auctions using communication lines such as the Internet, and to enable smooth electronic commerce. In addition, in the logistics indispensable in e-commerce, the fund provided by each company involved in logistics as a part of social contribution such as environmental protection,
An object of the present invention is to provide an electronic commerce system that enables efficient management.

[0007]

In order to achieve the above-mentioned object, according to the first aspect of the present invention, merchandise information is input to a site server from a seller's computer, and the buyer receives the merchandise information from the computer. In the e-commerce system having an auction function of inputting bid information from the computer on the side to the site server and determining a successful bid for a buyer meeting predetermined conditions from the bid information, the site server wins the bid. The information relating to the transaction at that time is transmitted to the computer of the seller and the computer of the buyer who has won the bid, and the information relating to the approval is obtained from the computers of both sides, thereby determining that the transaction has been established. It is an electronic commerce system.

According to the first aspect of the present invention, the transaction is not completely established even at the time of the successful bid, and thereafter, the information on the transaction at the time of the successful bid is presented to both the seller and the buyer, and reconfirmed. This allows for more secure transactions.

According to a second aspect of the present invention, in the electronic commerce system according to the first aspect, information on a transaction when a successful bid is made includes information on a successful bid, user registration information, and transportation information on pickup and delivery. An electronic commerce system comprising any one of the electronic commerce systems.

According to the second aspect of the present invention, the information to be presented to each of the seller and the buyer after the successful bid includes successful bid information such as information on a successful bid and information on a successful bid, and user registration such as an address and name relating to the seller and the buyer. Including any one of the information and the transportation information related to pickup and delivery gives both the seller and the buyer an opportunity to confirm their intentions regarding this e-commerce, and at the same time e-mails such as logistics and payment By encouraging reconfirmation of the information necessary for establishing a commercial transaction, the risk of an unexpected situation occurring after a successful bid is reduced, and a more secure transaction is made possible.

According to a third aspect of the present invention, in the electronic commerce system according to the first or second aspect, after the site server determines that the transaction has been established, the site server transmits the transportation information relating to pickup and delivery to the transportation company. The transportation company selects a predetermined packing material based on the transportation information, and performs packing using the packing material when collecting the successful bid product on the seller side. Delivery to the side,
An electronic commerce system characterized by collecting a price from a buyer side when delivering the product, and remitting a balance obtained by subtracting necessary fees from the price to the seller side.

According to the third aspect of the present invention, information such as product type, size, weight, etc. necessary for selecting a packing material for packing the product, and information on collection / delivery destination, etc., are provided to the shipping company. By providing the information pertaining to (1), the transport company can efficiently select packaging materials and efficiently issue instructions necessary for delivery to the nearest sales office of the collection / delivery destination. This makes it possible to improve the efficiency of logistics at the transportation company. In addition, since the transportation company collects the settlement price from the buyer at the same time as the delivery of the product, there is no mistake in collecting the price that is common in e-commerce, and the buyer pays after receiving the product reliably. This makes it possible for both sellers and buyers to conduct secure electronic commerce.

According to a fourth aspect of the present invention, in the electronic commerce system according to any one of the first to third aspects, each time the packaging material is used, a specific amount is used as a fund.
Further, when the institution that operates the site server contributes to a specific institution using at least a part of the profit obtained in the e-commerce as a fund, the site server determines whether the transportation company is based on the specific institution based on the transportation information. Calculate the amount of the fund to be paid to the transportation company and charge it to the shipping company, calculate the amount of the fund to be paid to a specific institution based on the information on the profit obtained in the e-commerce, and clearly indicate it to the organization that operates the site server An electronic commerce system characterized in that:

According to the fourth aspect of the present invention, a payment for a fund related to the use of packing materials in a transportation company or a payment for a fund paid by an organization that operates a site server,
By calculating the amount of the fund to be paid using the transportation information of the e-commerce system and information on profits obtained through e-commerce, it is possible to manage the fund without introducing a separate system for managing the fund. Business operations related to payment can be easily performed.

According to a fifth aspect of the present invention, there is provided the electronic commerce system according to the fourth aspect, wherein the specific institution is an institution which handles a fund for environmental protection.

According to the fifth aspect of the present invention, since the management of the fund for environmental protection in the company is simplified, it is possible to widely promote the social contribution activities for the environmental protection in the company.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The following description focuses on an auction system using the Internet, which is one embodiment of the present invention. It should be noted that the present invention is not limited to the contents of the following embodiments, but includes embodiments using other alternative means known in the art.

The auction according to the present invention comprises (A) user registration, (B) implementation of an auction, (C) transportation of goods and settlement of payment, and (D) clearing of a fund related to environmental protection.

(A) User Registration In order to conduct more secure electronic commerce, it is necessary that sellers and buyers participating in the auction are not fictitious persons.
Further, in order to be able to manage information on the participants in the auction on the site server that holds the auction, user registration is required.

User registration can be performed on the Internet, telephone,
It can be done by either FAX, and if it is done on the Internet, connect the seller's or buyer's computer to the Internet, access the site server that holds the auction, and send the necessary information to the computer. The information to be input includes an address, a name, a telephone number, an e-mail address, a number of a credit card or the like necessary for payment, a setting of a user password, and the like.

After all the inputs are completed, the user is prompted to confirm the input contents on the confirmation screen. If the input is correct, for example, an icon "Agree to the user rules of the auction and register" is provided, and the icon is clicked. By doing so, the site server accepts the registration and issues and transmits the user number to the user's computer.

In the case of facsimile, the information necessary for registration as described above is entered in a predetermined form, and transmitted to the customer support center of the institution that operates the auction. Is the customer support
The user registration can be completed by transmitting necessary information to the center operator.

(B) Implementation of Auction Next, an embodiment related to implementation of an auction will be described. A description will be given with reference to FIG. 1 as a diagram showing a flow relating to the entire auction. In the drawings, the numbers surrounded by circles are shown in parentheses (numbers) below.

(1) Exhibiting When selling an item, the seller inputs information on the characteristics of the item to be exhibited, such as the type, size, weight, and photograph of the item by computer, and the institution that operates the auction in advance. Pay the specified listing fee by credit card.

(2) Successful bid The buyer refers to the exhibition information displayed on the auction site server and inputs the bid price from the buyer's computer to the site server. The site server compares the bid information received at a predetermined time with each other, and basically designates a buyer who has offered the highest bid price as a successful bidder.

However, in the user registration database of the site server, history information (transaction contents, date and time, etc.) concerning each user's auction and the like is recorded. By excluding from successful bidders, more stable transactions are possible.

(3) Confirmation and approval of transaction contents (for seller) An e-mail for confirming the transaction contents is delivered to the seller from the organization that operates the site server. The link destination of the site described in the e-mail, move to the "auction transaction approval page (for seller)" provided on the site server or another site server that forms a network with the site server, and Approve and write necessary information.

The information on the transaction contents includes the amount of the successful bid and the determined amount of the successful bid fee (credit card payment amount), information on the successful bid product, the address and name of the successful bidder, the seller, and the contents registered in advance by this person ( Address, name, phone number, e-mail address, credit card number, etc., and information on the collection of goods (desired pickup destination of the luggage, desired collection date and time, freight charge).

Then, the seller corrects the contents registered in advance by the seller, responds to the information relating to the collection of goods presented by the site server side, and the like as necessary, and the transaction contents are correct. Confirm that it is correct, and click the content approval icon.

It should be noted that the address and name of the successful bidder may not be transmitted to the seller in order to avoid having to negotiate the transaction directly between the seller and the successful bidder. In addition, information on the collection of goods
The auction site server can be easily obtained by interconnecting with a transportation management computer of a transportation company that has contracted in advance.

(4) Confirmation and Approval of Transaction Content (for Buyer) An e-mail for confirming the transaction content is delivered to the buyer from the institution that operates the site server, similarly to the seller. The link destination of the site described in the e-mail is moved to the "auction transaction approval page (for successful bidder)" provided on the site server or another site server forming a network with the site server, and Approve and write necessary information.

The information on the transaction content includes the amount of the successful bid, information on the successful bid product, the address and name of the seller, and the content registered in advance by the buyer (address, name, telephone number, e-mail address, credit card number, etc.). ), Information related to the delivery of the goods (desired delivery destination of the package, desired delivery date and time, transportation fare), and the total amount to be paid by the buyer.

Then, the buyer corrects the contents registered in advance by the buyer, and responds to the information relating to the delivery of the goods presented by the site server side as necessary, and the transaction contents are correct. Confirm that it is correct, and click the content approval icon.

In order to avoid having to directly negotiate the transaction between the buyer and the seller, the seller's address and name may not be transmitted to the buyer. . Information on the delivery of goods can also be easily obtained by interconnecting the auction site server with a transportation management computer of a transportation company that has contracted in advance.

When both the seller and the buyer confirm and approve the transaction contents, the site server determines that the transaction has been completed. The actual date and time of pickup / delivery may be configured so as to be contacted again later by the shipping company with reference to the date and time desired by the seller or the buyer.

(C) Commodity Transport and Payment Settlement After a transaction has been established in the auction, the delivery of the commodities required for the actual transaction and the settlement of the price are performed in the following procedure.

(5) Transmission of Transaction Information When a transaction is completed in an auction, information relating to collection and delivery of the successful bid product is provided to a pre-contracted shipping company. The information is
Although it is possible to transmit the information by AX, in order to use the information effectively in the management system in the transportation company, the information is transmitted from the site server that operates the auction to the computer of the transportation company by e-mail or the like. It is also possible.

The information relating to pickup / delivery includes the address, name, and telephone number of the seller (sender), the address of the buyer (recipient),
Information related to the name / phone number and product characteristics (clothing, accessories,
Product type, size, weight, product photos, etc. of electric appliances, etc., information necessary for payment (payment amount of goods to be received from recipient, amount to be paid to seller from the amount, operation of site server related to auction Payable to the institution, the freight charge of the shipping company, the seller required for payment, the transfer account of the institution, etc.).

In particular, among the information relating to the characteristics of the product, the product type, size, weight, etc. are important information in selecting the packing material, and the information is transmitted to the shipping company, and the packing material is transmitted to the shipping company. May be selected, or the packaging material may be selected in advance at the auction site server based on the information, and the information specifying the packaging material may be transmitted to the shipping company.

(6) Transmission of Product Pickup Information The contracted transportation company sends the following information to the sales office nearest to the seller.
The product pick-up information is transmitted. As the product pick-up information, the minimum necessary information is selected and transmitted from the information related to pickup and delivery transmitted from the auction site server to the shipping company.

(7) Output of slips and selection of packing materials At the nearest sales office, based on the product pick-up information,
A slip including a destination and the like is output, and an appropriate packing material for packing the product is selected. For the selection of the packing material, information on the characteristics of the product is used.

As packaging materials, materials designed and manufactured from the viewpoint of environmental protection are used, and in accordance with the amount of packaging materials used, donations are made to a fund for environmental protection such as a forest protection fund. It is more preferable to use the materials that have been used.

(8) Bring packing materials and completed slips after advance notification Confirm the collection and delivery date and time from the nearest sales office to the seller by advance notification, and transport the selected packing materials and completed slips. A company employee visits a location specified by the seller to receive goods.

(9) Local packing The seller checks the contents of the invoice (sender, receiver, merchandise contents, etc.) created by the shipping company and pays the shipping fare. The packing may be done by an employee of the shipping company, or may be done by the seller and returned by an employee of the shipping company at a later date. Note that the payment of the transportation fare may be determined in advance as a condition of the auction and borne by the buyer.

(10) Delivery after Prior Contact The buyer is contacted in advance from the nearest business office (delivery store) of the delivery destination and delivers to the designated place.

(11) Collection of Product Price The buyer pays the specified price to the employee of the transportation company in exchange for receiving the product. As a payment method, cash, credit card, and debit card can be used.

(12) Remittance of Commodity Price The collected money is remitted from the nearest sales office of the transportation company to the management department of the transportation company. If it is difficult to deliver the product due to absence or the like, the product may be returned to the seller after a certain period of time.

(13) Notification of Transfer When the management department of the transportation company confirms the payment, it sends a transfer guide mail to the seller.

(14) Depositing the Product Price to the Seller Account From the point of delivery of the product to the buyer from the contract carrier, if there is no “return declaration” described later within a certain period (for example, within two days), the settlement price (E.g., freight charges, fees paid to the institution that operates the site server related to the auction, etc.), and transfer the remaining balance to the seller's account. It is also possible to confirm that there is no "" before sending.

If the buyer does not like the product, the buyer must be able to request a return of the product and a refund of the price only for a certain period after the purchase (referred to as "return declaration" and "refund declaration"). And these procedures are:
On the menu screen provided on the auction site server, the buyer inputs the user number and password for the user, and further specifies the product such as the slip number described in the slip received when the product was received. Enter the information for

The site server sends a return / refund request
Determine whether the offer period and the input information are genuine, and only if all are correct, contact the management department of the contract carrier,
The management department issues a return / refund instruction, and the management department deducts the fees related to returns / refunds (transport freight for returned goods, fees related to refunds, etc.) from the price before remittance to the seller, etc. When a refund is requested, a transfer is made to the account specified in advance.

(D) Settlement of Fund for Environmental Protection In the present invention, in the distribution of goods accompanying electronic commerce in auctions, the present invention has a system for supporting the activities of companies for environmental protection. When the company reserves a forest protection fund for reforestation in accordance with the consumption of logistics packaging materials, use the information on the characteristics of the above-mentioned products as reference information for selecting packaging materials. ,
At the auction site server, the type and quantity of packing materials used by the contracted transportation company are integrated, and for each material type, the amount of the forest protection fund to be paid by the transportation company is determined based on the unit price of the forest protection fund set in advance. Calculate the total amount.

The total amount of the forest protection fund is transmitted to the contract transportation company with necessary specifications, and the contract transportation company decides on the basis of the information the forest protection fund and an organization that handles the fund for environmental protection (an organization related to the environment fund). Pay)).

If the institution that manages the auction makes a contribution to the environmental protection fund as part of its social contribution, the auction site server calculates the total profit obtained in the auction and, for example, calculates a certain profit from the profit. The ratio may be accumulated as an environmental protection fund, and the fund may be periodically paid to an organization related to the environmental fund.

[0055]

As described above, according to the first aspect of the present invention, the transaction is not completely established even at the time of the successful bid, and thereafter, the information on the transaction at the time of the successful bid is transmitted to both the seller and the buyer. , And through reconfirmation, more secure transactions are possible.

According to the second aspect of the present invention, the information to be presented to each of the seller and the buyer after a successful bid includes successful bid information such as information on a successful bid and information on a successful bid, and an address and name relating to the seller and the buyer. By including any one of user registration information and transportation information related to pickup and delivery, both sellers and buyers are given the opportunity to confirm their intentions regarding this e-commerce, and at the same time distribution and payments that occur thereafter By prompting reconfirmation of information contents necessary for establishing electronic commerce, the risk of occurrence of an unexpected situation after a successful bid is reduced, and more secure transactions can be performed.

According to the third aspect of the present invention, information such as product type, size, weight, etc., necessary for selection of packing materials for packing products, information on collection / delivery destination, etc., are provided to the shipping company. By providing information on pickup and delivery,
The transport company can efficiently select packaging materials and efficiently issue instructions necessary for delivery to the nearest sales office at the collection / delivery destination, thereby improving the efficiency of logistics at the transport company. In addition, since the transportation company collects the settlement price from the buyer at the same time as the delivery of the product, there is no occurrence of mistakes in collection of the price that is common in e-commerce, and the buyer can collect the product securely. Payment can be made after receipt, so that both the seller and the buyer can carry out secure electronic commerce.

According to the fourth aspect of the present invention, the transportation information provided by the e-commerce system can be provided in response to the payment of the fund relating to the use of the packaging material in the transportation company or the payment of the fund paid by the organization that operates the site server. By calculating the amount of the fund to be paid using information on profits obtained through e-commerce, there is no need to separately introduce a system for managing the fund, and business operations related to fund management and payment can be simplified. It is possible to do.

According to the fifth aspect of the present invention, since the management of the fund for environmental protection in the company is simplified, it is possible to widely promote social contribution activities in the company for environmental protection.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing a flow of information, money, and the like relating to an entire auction.

[Explanation of symbols]

 None

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 ZEC G06F 17/60 ZEC (72) Inventor Norihiro Kikuchi 396-6 Fuchu, Fuchu-gun, Toyama Prefecture

Claims (5)

[Claims] 1. A merchant's computer inputs merchandise information to a site server, and a buyer's computer inputs bid information to the site server for the merchandise information. In an e-commerce system having an auction function of determining a successful bid for a matching buyer, the site server transmits information related to a transaction when the successful bid is made,
An electronic commerce system wherein a transaction is determined by transmitting information to a computer on the seller side and a computer on the buyer side that has won the bid, and obtaining information on approval from the computers on both sides. 2. The electronic commerce system according to claim 1, wherein the information on the transaction at the time of making a successful bid includes any one of successful bid information, user registration information, and transportation information on pickup and delivery. An electronic commerce system characterized by being in. 3. The electronic commerce system according to claim 1 or 2, wherein the site server, after judging that the transaction has been established, transmits the transportation information relating to pickup and delivery to a computer of the transportation company. In, a predetermined packing material is selected based on the transportation information, and when collecting the goods that have been bidding on the seller side, packing is performed using the packing materials, the goods are delivered to the buyer side, and the goods are An electronic commerce system wherein the buyer collects the price at the time of delivery, and remits the remaining money obtained by subtracting necessary fees from the price to the seller. 4. The electronic commerce system according to claim 1, wherein a specific amount is used as a fund each time the packaging material is used, and an organization that operates the site server executes the electronic commerce in the electronic commerce. When contributing at least a part of the profits obtained as a fund to a specific agency, the site server calculates the amount of the fund to be paid by the transport company to the specific agency based on the transportation information and bills the transport company. An e-commerce system, which calculates the amount of a fund to be paid to a specific institution based on information on profits obtained in the e-commerce and indicates the amount to the institution that operates the site server. 5. The electronic commerce system according to claim 4, wherein said specific institution is an institution handling a fund for environmental protection.