JP2002269193A - Article delivery method utilizing locker managing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a novel article delivery system, which relaxes a limitation related to time or place by utilizing a locker managing system. SOLUTION: In the article delivery system utilizing locker managing system, which is provided with a network, a locker equipped with at least one locker box, a locker control means for controlling the operation of each of locker boxes of the locker, a terminal to be used by the user of the locker and a locker managing center for managing operating of the locker, for performing the unlocking and locking operation of the locker box by connecting the terminal and the locker managing center to the network at least and performing communication between the terminal and the locker managing center through the network, this method is provided with a step for an ordering side user to present an article to an article order receiving side user while including the ordering side user and the article order receiving side user in users and a step for the order receiving side user to work the presented article and to deliver it to the ordering side user and in at least one of these article presenting step and article delivering step, the article is delivered by using the locker managing system.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article delivery method utilizing a locker management system, and more particularly, to centrally managing the operation of a locker at a locker management center and to establish a network between a locker user and the locker management center. Utilizing a locker management system that performs locking and unlocking operations of a locker box by communicating through the service, for example, a service user presents something such as a laundry shop, DPE, home delivery, office window, etc. hand,
The present invention relates to an article delivery method utilizing a locker management system, which can be suitably used in a business in which a service provider processes this product and provides it as a target product.

[0002]

2. Description of the Related Art As a facility for temporarily storing baggage and the like, for example, a coin locker system is widely used.
Conventional coin locker systems use a mechanical key, and lockers that are not in use are usually unlocked. The user puts things to be stored in the locker box, inserts a coin into the coin slot, locks the locker box, removes the key, and keeps it for the duration of use. When the locker is unlocked with the mechanical key after using the locker, the inserted coins are received by the locker, and the locker box is opened, so that the checked baggage can be taken out.

In order to solve such a problem of the conventional locker system, the present applicant has filed Japanese Patent Application No. 2000-389.
No. 329 (filed on December 21, 2000)
A network, a locker including at least one locker box, locker control means for controlling the operation of each locker box of the locker, a terminal owned by a user of the locker, and a locker management for managing the locker Center, comprising a settlement institution that performs settlement of a locker usage fee, connecting at least the terminal and the locker management center to the network, and performing communication between the terminal and the locker management center via the network, A locker management system for managing lockers is disclosed.

On the other hand, in a service business such as a cleaning shop, a DPE, a home delivery service, a government office window, a service user presents some kind of article (clothing, negative, application form, etc.), and the service provider performs some processing on this article. In addition, it is delivered as a target product. In other words, in such a service operation, it is necessary to deliver the article at least twice, ie, when presenting the unprocessed article to the service provider and when delivering the processed article to the service user. Conventionally, in such a business, a service user goes to a store or a window to present an article, and the service provider delivers the article to the user's home after processing of the article, or uses the article. An article delivery method is adopted in which a person goes to a store or a window again to receive the processed article.

[0005]

However, stores and counters have a limited time and place for providing services, and users cannot enjoy services unless they go to a predetermined place at the determined time. There is the inconvenience of being unable to do so. In addition, it is necessary to go to a store or a window when receiving a processed product, and there is an inconvenience that somebody needs to wait at home even when receiving a delivery service.

Furthermore, in the method currently used, a slip for confirming delivery is used every time an article is delivered, and there is a problem that the management and storage of the slip are troublesome.

[0007] The present invention utilizes a locker management system described in Japanese Patent Application No. 2000-389329 (filed on December 21, 2000) filed by the present applicant, and presents an article and a delivery service. It is an object of the present invention to provide an article delivery method in which restrictions on time and place related to delivery of an article (commodity) in a business including a process are relaxed.

[0008]

In order to solve the above problems, an article delivery method according to the present invention controls a network, a locker including at least one locker box, and the operation of each locker box of the locker. Locker control means, a terminal used by a user of the locker, and a locker management center for managing the locker, comprising connecting at least the terminal and the locker management center to the network, In an article delivery method utilizing a locker management system configured to perform communication between the terminal and the locker management center via the network to perform unlocking and locking operations of the locker box, the orderer user And the ordering user, and the ordering user provides the goods to the product ordering user. And a step in which the order receiving user processes the presented article and delivers it to the ordering user. In at least one of the article presenting step and the delivering step, the locker management system is used. It is characterized in that the delivery of goods is carried out using.

Thus, the ordering user presents the article to the order receiving user, and the order receiving user processes the presented article and delivers it to the ordering user. At least on the other hand, by using the locker management system, communication between the user and the locker management center is used to lock and unlock the locker, and to use the locker to deliver the goods, thereby enabling the delivery of the goods. The degree of freedom can be greatly improved. That is, the ordering side user can present the goods at any time without worrying about the time when the store or the counter is open,
On the other hand, the order receiving side user can deliver the processed product without having to meet the ordering side user directly. By arranging the lockers in various places, the trouble of the ordering-side user going to the store or the counter is reduced, while the trouble of the order-receiving user in delivering the processed goods is also reduced.
Here, the order-receiving side user includes, in addition to a store that provides the service, a public institution, and the like, a delivery company that is used by these service providers, and the processing of the product refers to the product presented by the ordering side. In addition to the actual processing (cleaning of clothes, development of photographs, etc.), the ordering party, for example, issuing necessary documents based on the application form presented by the ordering party, such as a government office window, or home delivery service This is a concept that also includes the act of delivering an article received from a company to a predetermined place.

[0010] In the article delivery method utilizing the locker management system of the present invention, the method further comprises a locker box used by either the ordering side user or the order receiving side user for presenting and / or delivering articles. The method further comprises a step of deciding and a step of notifying the user who has decided the position information of the decided locker box to the other user.

The locker box to be used may be determined by either the ordering side user or the order receiving side user. When the ordering side user determines the locker box, the order receiving side user and the order receiving side user are determined. If determined, the ordering user is notified of the position information of the locker box. Further, in the case where goods are transferred using the locker system in both the article presentation step and the article delivery step, different locker boxes can be used. Also,
Since the locker management center manages the use status of the locker box, it is possible to reserve the locker box to be used prior to use.

[0012] In the article presenting step, when the article is delivered using the locker management system, the article presenting step is: a step in which the ordering user stores the unprocessed article in the locker box using the locker management system. Notifying the contractor-side user that the unprocessed article has been stored, and removing the article from the locker box using the locker management system.

In the above-mentioned article delivery step, when goods are delivered using a locker management system,
An article delivery step; the order receiving user using the locker management system to store processed goods in the locker box; and notifying the ordering user that the processed goods are stored. , The ordering user using the locker management system to remove the processed article from the locker box.

When the locker system is used in the article presenting step, communication is performed between the ordering side user and the locker management center to unlock and lock the locker box, and the unprocessed article is stored in the locker box. Store. Upon receipt of the notification that the unprocessed goods have been stored, the order-receiving user accesses the locker box, communicates with the locker management center, unlocks the locker box, and collects the goods. , Processing. When the locker system is used in the article delivery step, communication is performed between the order receiving side user and the locker management center to unlock and lock the locker box, and store the processed article in the locker box. . The ordering side user receives the notification that the processed article is stored, accesses the locker box, communicates with the locker management center, unlocks the locker box, and collects the article.

In the article delivery method according to the present invention, the locker management system further includes a settlement institution for settingtle a locker usage fee, a product processing fee, a home delivery fee, etc. between the locker management center and the locker user. The method includes the step of performing the settlement between the locker management center and the locker user according to the use state. This settlement institution can use the system more functionally by connecting to the network.

As described above, the provision of the settlement institution enables the collection of the necessary fee between the locker management company and the locker user or between the locker users in response to the use of the locker and the delivery of the goods. This can be performed through the settlement institution of the locker management system, and goods can be transferred using the locker box without cash.

Further, the method of the present invention is characterized in that the terminal used by the locker user is a portable communication terminal, and communication between the terminal and the locker management center is performed via a portable communication company. This makes it possible to utilize the existing system of mobile communication that is widely used, and it is not necessary for the user to have a new terminal. In addition, the locker management system also has the user's specific functions and charges that the mobile phone system has. It is also possible to utilize the settlement function of the above, so that more effective delivery of goods is possible.

Alternatively, the locker includes an input unit capable of communicating with the locker management center, and this input unit is used as a terminal used by the user. The method of the invention can be used.

[0019]

FIG. 1 is a diagram showing a basic configuration of a locker management system utilized by an article delivery system according to the present invention. As shown in FIG. 1, the system includes a locker 10, an ordering user (hereinafter simply referred to as a user) 2
0, a locker management center 30, a mobile phone company 40, a settlement institution 50, an order receiving side user (hereinafter referred to as a store) 60, and a home delivery company 70. These components are connected to the network 1 directly or via the mobile phone company 40.

The locker 10 includes a plurality of locker boxes 1.
1 and each locker box 11
Has an electronic lock 12 that can be electrically opened and closed, a display device 13 that can display at least a character string of several digits, and a lamp 14 that indicates the use status of each box. The locker 10 includes a locker control device 15 and an input unit 16.
The control device 15 communicates with the locker management center 30 via the network 1, and operates the electronic lock 12, the display device 13, and the lamp 14 of each locker box 11 in response to a command from the management center 30. Control. The input unit 16 includes a touch panel, a keyboard, and the like. The input unit 16 is connected to the network 1 via the locker control device 15 so that the locker user can lock and unlock the locker management center 30 and the locker box 11. Is configured to be able to communicate.

The locker control device 15 locks and unlocks the electronic locks 12 of each locker box according to a control command sent from the management center 30 sent via the network 1, and displays necessary information on the display device 13. The lamp 14 of the box to be displayed and operated is lit or blinked. The processing performed by the control device 15 is executed under the control of a program stored in a storage area (not shown) of the control device 15. The locker control device 15
The (locker 10) may be directly connected to the network 1, or may be connected to the network 1 via wireless communication performed between the mobile phone company 40 or a dedicated wireless base (not shown), or It may be directly connected to the locker management center 30 by a dedicated line.

The user 20 is provided at the store 6 that provides the service.
The user applies for the service to 0 and presents the goods to be serviced to the store 60. After the processing of the article is completed, the article is received. User 2
0 has a mobile phone terminal 20a. The mobile phone terminal 20a performs two-way communication with the locker management center 30 via the mobile phone company 40 and the network 1, and informs the management center 30 of the availability information of the locker 10. And a function of requesting unlocking or locking of the locker 10, specifying a locker to be used, and performing a reservation procedure. Further, the information transmitted from the locker management center 30 is displayed on the screen to notify the user 20. When the user 20 does not have the mobile phone terminal 20a, these operations may be performed using the input unit 16 attached to the locker 10.

The locker management center 30 manages the usage status of each locker box 11 and
In response to a request from the user a, information on available lockers (box 11) is transmitted to the terminal 20a, and the locker control device 15 is unlocked and locked by the locker control device 15 based on communication with the user 20. Is transmitted. In addition, the articles presented by the user 20 to the store 60 are stored in the locker 1.
0, and the information of the stored locker box is notified to the store 60 (or the delivery company 70), and further processing of the article such as cleaning is completed, and the store 60 or the delivery company 70 stores the article in the locker. And a function of notifying the user 20 of the fact that the locker box has been stored and the information of the stored locker box.

The locker management center 30 sends the mobile phone number of the locker user (the user 20, the store 60, the home delivery company 70) to the mobile phone company 40 or the settlement institution 50, or the user registered as the online payment. It has a function of identifying a locker user by referring to an ID and confirming its identity, and further has a function of managing which user has used which locker box and for how long. Further, the usage fee of the locker box 11 is charged in accordance with the charging mode decided between the user 20 and the store 60 (delivery company 70) and transmitted to the settlement institution 50. The processing performed by the management center 30 is performed by the management center 30.
This is executed under the control of a program stored in a storage area (not shown).

The mobile phone company 40 connects to the network 1 by relaying information from a mobile phone (including PHS) used as a communication function by the user terminal 20a, the store terminal 60a, the home delivery company terminal 70a, and the like. In addition, the mobile phone company 40
Can also function as the locker management center 30 or the settlement institution 50.

The settlement institution 50 setstle the locker usage fee according to the use status of the lockers of the user 20, the store 60 and the home delivery company 70 sent from the locker management center 30 via the network 1. The locker management center 30 and the mobile phone company 40 concurrently serve as the settlement institution 50,
For example, it may be added to the mobile phone usage fee and charged to the user at regular intervals.

The store 60 collects the presented articles, processes the articles, and delivers the processed articles in response to an order from the user 20. Examples of the store 60 (user on the order receiving side) include a laundry shop, a DPE, a counter of a public institution, a home delivery company, and the like.

The delivery of the processed article may be performed directly by the store 60 or by using a home delivery company 70. When delivering to the locker 10, the store terminal 60a
The communication is performed with the locker management center 30 using the (delivery company terminal 70a) or the input unit 16 to unlock or lock the predetermined locker box 11.

An embodiment of a method for delivering and receiving articles using the locker management system will be described with reference to FIGS. FIG. 2 is a diagram showing a first embodiment of the article delivery method of the present invention. The first embodiment is an example in which a locker system is used for presenting an article. The user 20 is the mobile terminal 2
0a or the input unit 16 provided in the locker to communicate with the management center 30 to determine the locker box 11 to be used, and the locker box 1
1 is unlocked, the article is stored, the locker box 11 is locked, and the store 60 is notified via the management center 30 that the storage of the article has been completed. The management center 30
The store 60 is notified of the fact that the presented article is stored in the locker 10 and the position information of the used locker box to the store 60.
0, upon receiving this notification, goes to the locker 10 and communicates with the locker management center 30 using the portable terminal 60a or the input unit 16, and the locker box 11
Is unlocked and the goods are collected. Here, the locker box to be used by the user 20 is determined. However, after the store 60 receives the request for providing the service from the user 20, the store 60 determines and notifies the user 20 of this information. You may do it. Further, the notification of the end of the storage of the article may be directly sent from the user 20 to the store 60.

FIG. 3 shows a second embodiment of the article delivery method according to the present invention.
It is a figure showing an embodiment. In the second embodiment, the store 60
Is an example in which the locker 10 is used when delivering a processed article. The user 20 presents the article by going directly to the store 60 or the like. The store 60 communicates with the locker management center 30 after unlocking the locker box 11 to store the article after finishing the processing of the article, and further locks the locker box 11 to manage the fact that the storage of the article is completed. The user 20 is notified via the center 30. Upon receiving this notification, the user similarly communicates with the locker management center 30, unlocks the locker box 11, and collects the articles.

Here, when the locker box 11 used by the store 60 is determined, the user 20 is notified of the position information of the locker box together with the notification of the end of storage of the article. The locker box used by the user 20 may be determined, and the information may be notified to the store 60 in advance. Further, the notification of the end of storing the article may be directly sent from the store 60 to the user 20.

FIG. 4 shows a third embodiment of the article delivery method according to the present invention.
It is a figure showing an embodiment. The third embodiment is an example in which both the presentation and delivery of articles are performed using a locker system. That is, the user 20 determines the locker box 11 'to be used, communicates with the locker management center 30, unlocks the locker box 11', stores the article, and stores the article via the management center 30. Is completed, and the position information of the locker box 11 'is notified to the store 60. In response to this, the store 60 communicates with the locker management center 30 to make the locker box 1
Unlock 1 to collect the article and process it. After processing
Further, it communicates with the locker management center 30 to unlock the locker box 11 ′ used for delivery, stores the processed product, and informs the user 20 that the processed product has been delivered via the management center 30. Notice. Upon receiving this notification, the user 20 communicates with the management center 30 in the same manner, unlocks the locker box 11 ', and collects the processed article. Here, the locker boxes 11 and 1 to be used
1 ′ may be determined by the user 20 or the store 60 collectively, or the respective locker boxes may be determined by the user 20 and the store 60 separately. In any case, the determined person notifies the other of the position information.

In any of the embodiments, when communication is performed between the user 20 and the management center 30 or between the store 60 and the management center 30, the management center 30 is used by the user 20 or the store 60. The identity of the user 20 and the store 60 is confirmed using the number of the mobile terminal 20a or the password. Further, a history of who has used the locker and for how long is recorded, and this is notified to the settlement institution 50 as described later.

The unlocking and locking operations of the locker box performed by the article delivery method of the present invention will be described below.

The user 20 communicates with the management center using the terminal 20a to determine the box 11 to be used, and the locker management center 30 sends the lamp of the target locker box 11 via the locker control device 15 of the locker 10. 1
4 is turned on or blinked. The user 20 requests the locker management center 30 to unlock the electronic lock 12 of the designated locker box 11. In response to this, the management center 30 issues an unlocking command for the electronic lock 12 of the locker box 11 to the locker control device 15, and the locker control device 15 receiving the command unlocks the electronic lock of the designated box. I do. Here, the locker management center 30 displays random information on the display device 13 of the locker box, and has the user 20 notify this information together with the unlock request via the terminal 20a. The box 11 may be unlocked only when the random information displayed in the box 13 and the information sent from the user 20 match.

When the locker box 11 is unlocked, the user stores the article to be submitted, and locks the electronic lock 12 in the box 11 using the terminal 20a.
Ask 0. In response to this, the management center 30 issues a lock command for the designated locker box 11 to the locker control device 15, and the locker control device 15
The first electronic lock 12 is locked. The details of the unlocking procedure and the locking procedure are described in detail in Japanese Patent Application No. 2000-389329.

Here, an example in which communication with the locker management center 30 is performed using the portable terminal 20a has been described.
A user who does not have the portable terminal 20a may perform the above procedure using the communication unit 16 provided in the locker 10. In this case, a password or the like is registered in advance to confirm the identity of the user.

Here, the case where the user 20 submits the unprocessed article has been described as an example, but the same operation is performed when the store 60 or the home delivery company 70 stores the processed article in the locker in the delivery step. Is performed. Further, a locker box that is used when the user 20 collects the processed article stored by the store 60 (the courier 70) or when the store 60 or the courier 70 collects the unprocessed article submitted by the user 20. The unlocking operation is the same. However, if the locker 10 is a system of a type that is opened when not in use, it is unnecessary to perform an unlocking operation for storing articles and a locking request after collecting articles. In addition, even if the system is closed when not in use, even if the user does not request locking, the system is configured to automatically lock, for example, after a certain period of time after unlocking. You can also.

[0039]

5 and 6 are flow charts showing a specific embodiment of the present invention. FIG. 5 shows a case where a user 20 stores an unprocessed article in a locker and a store 60 stores the unprocessed article. FIG. 6 shows a process of collecting articles from the locker.
0 indicates a process in which the processed article is stored in the locker, and the user 20 collects the processed article from the locker. Hereinafter, a specific embodiment of the article delivery method of the present invention will be described based on these flowcharts.

The user 20 requests the store 60 to process the article and, at the same time, notifies that the article is presented using the locker 10 (step S1). The user 20 communicates with the locker management center 30 using the portable terminal 20a or the input unit 16 attached to the locker 10, determines the locker 10 (locker box 11) to be used (Step 2), and If there is, the locker box 11 is reserved. Also, if desired, a locker box 11 'used for receiving processed goods.
Make a reservation. The management center 30 blinks the lamp of the locker box 11 used for presenting the article to inform the user 20 of the position (step S3), and the user 2
No. 0 requests the management center 30 to unlock the box (step S4). The management center 30 confirms the user 20 by displaying the random numbers described above,
An unlock command is issued to the locker control device 15 to unlock the electronic lock 12 of the locker box 11 (step S).
5). The user 20 sends the presented article to the locker box 11.
Is stored (step S6), a lock request for the box 11 is sent to the management center 30 (step S7), and the management center 30 receives the lock request and locks the box 11 (step S8). The management center 30 indicates that the storage of the presented article has been completed in the store 60, the position information of the used locker box 11, and the locker box 11 'used for receiving the processed article is designated or reserved. Notifies the information about the locker box 11 '(step S9).

The store 60 receiving this notification accesses the locker box 11 by itself or by using the home delivery company 70 to communicate with the management center 30 (step S1).
0). The management center 30 determines the corresponding locker box 1
The first lamp blinks to notify the store 60 of its position (step S11), and the store sends a request to unlock the box 11 to the management center 30 (step S12). The management center 30 issues an unlocking command to the locker control device 15 to unlock the electronic lock 12 of the box 11 (step S1).
3), the store 60 takes out the articles stored in the box 11 and notifies the management center 30 that the presented articles have been collected (step S14). Receiving this notification, the management center 30 issues a lock command for the box 11 (step S15), and ends the article presentation process. The management center 30 records the locker box usage history (step S16).

In the above example, the management center 30 notifies the store 60 that the storage of the presented articles has been completed. However, the user 20 may directly notify the store 60. Although the box 11 is locked after the store 60 receives the article to be presented, this locking operation is not necessary when using a system in which the locker box is opened when not in use. Also, since it is conceivable that the store 60 does not perform the notification in step 14,
The box 11 may be automatically locked after a lapse of a predetermined time from when the unlock command in step 13 is issued.

Next, the delivery process of the processed article will be described with reference to FIG. Store 60 (or home delivery company 70)
Accesses the locker box 11 'designated or reserved by the user 20 and communicates with the management center 30 (step S21). The management center 30 blinks the lamp 14 'of the box 11' to notify its position (step S22), and the store 60 requests the management center 30 to unlock this box 11 '(step S2).
3). The management center 30 issues an unlock command for the box 11 'to the locker control device 15' to unlock the electronic lock 12 '(step S24). The store 60 stores the processed article in the box 11 ′ and sends it to the management center 30.
Request locking of 1 '(step S25). The management center 30 issues a locking command to the locker control device 15 'to lock the electronic lock 12' (step S26), and notifies the user 20 that the storage of the processed article has been completed (step S27). .

The user 20 receiving this notification accesses the corresponding locker box 11 ′, and the management center 3
0 is communicated (step S28). The management center 30 blinks the lamp of the corresponding box 11 'to notify the user 20 of the position (step S29), and the user 20
Makes a request to unlock the box 11 '(step S3).
0). In response to this, the locker management center 30 issues an unlocking command to the locker control means 15 'to unlock the electronic lock 12' (step S31).
The processed article is collected from 1 ′, and the management center 30 is notified of the collection (step S32). Management center 30
Receives this notification, issues a lock command for the locker box 11 'to the locker control means 15' (step S5).
33), the use history of the locker boxes 11 and 11 'is notified to the settlement institution 50 (step S34). The settlement institution 50 performs settlement based on an agreement previously exchanged.

Here, according to the article delivery method of the present invention, since the store, the user, and the use time can be specified and managed as a history, various charging modes can be applied. In other words, in addition to the method of issuing a bill for each use, a charge may be added for a fixed period (for example, once a month) and the usage fee during that period may be added. It is possible to apply a settlement method such as automatic debit from a bank account that has been made. Further, in addition to charging in proportion to the use time, discounts to frequently used users can be implemented.

The locker usage fee may be charged to the user 20 according to a predetermined charging contract, the locker usage fee used for presenting the article may be charged to the store 60, and the usage fee used for delivery may be charged to the store 60. Both may charge the user 20 or the store 60. In addition, the management center 30 can apply various charging modes based on a request from the user 20 or the store 60 or as a unique charging plan.

Also, in the article delivery method of the present invention, the locker central management center 30
0, it is also possible to double as the home delivery company 70. In this case, it is possible to omit the transmission of information between the various entities or to carry out the information directly without passing through the network 1, so that a more efficient and highly secure locker A management system and an article delivery system using the management system can be provided.

In the above-described embodiment, the store 60 is described as an article processing side user. However, as another example, a home delivery company may be a processing side user. In this case, the article presentation process shown in FIG. 5 will be used,
Processing of an article is delivery. When the delivery destination receives the goods using the locker system as well, the delivery process shown in FIGS. 5 and 6 can be used. In this case, the user in the article delivery step is different from the user in the article presentation step.

The installation position of the locker 10 is not particularly limited, and may be appropriately arranged at a station, a sports facility, or other public spaces. Further, a dedicated locker may be installed in the store 60, and in this case, the store 60
Can be simplified. For example, it is conceivable that a request for unlocking and locking from the store 60 to the locker management center 30 can be made via a dedicated input unit.

[0050]

As described above in detail, according to the article delivery system utilizing the locker management system of the present invention, it is possible to deliver goods via the locker regardless of the closing time even when the store is closed. Becomes In addition, the degree of freedom of use of the delivery location of the product is increased. Further, since it is possible to settle the usage fee of the locker and settle the product without cash, it is possible to operate the store and the home delivery business more effectively.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of an embodiment of a locker management system used by the present invention.

FIG. 2 is a diagram for explaining a first embodiment of the present invention.

FIG. 3 is a diagram for explaining a second embodiment of the present invention.

FIG. 4 is a diagram for explaining a third embodiment of the present invention.

FIG. 5 is a flowchart for explaining the flow of the operation of the embodiment of the present invention.

FIG. 6 is a flowchart for explaining the flow of the operation of the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Network 10 Locker 11 Box 12 Electronic lock 13 Display device 14 Lamp 15 Locker control device 16 Input unit 20 Mobile phone terminal 30 Locker central management center 40 Mobile phone dealer 50 Payment agency 60 Store 70 Courier 20a, 60a, 70a Portable terminal

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) E05B 49/00 E05B 49/00 AK 65/00 65/00 V G07F 17/12 G07F 17/12

Claims (8)

[Claims] 1. A locker including a network, at least one locker box, locker control means for controlling the operation of each locker box of the locker, a terminal used by a user of the locker, and operation of the locker. A locker management center for performing management, wherein at least the terminal and the locker management center are connected to the network, and the locker box performs communication between the terminal and the locker management center via the network. In an article delivery method utilizing a locker management system that performs unlocking and locking operations of
The user includes an ordering user and an order receiving user, wherein the ordering user presents an article to a product order receiving user, and the order receiving user selects the presented article. An article delivery method, comprising the steps of processing and delivering the article to the ordering user, and delivering the article using the locker management system in at least one of the article presentation step and the article delivery step. . 2. An article delivery method utilizing a locker management system according to claim 1, wherein said method uses one of said ordering side user and order receiving side user to present and / or deliver an article. An article delivery method comprising: a step of determining a locker box; and a step of notifying a user who has determined the position information of the determined locker box to the other user. 3. An article delivery method utilizing a locker management system according to claim 1 or 2, wherein said article presenting step includes: said orderer using said locker management system to lock an article before processing into said locker. Storing in a box, notifying the contractor-side user that the unprocessed article is stored, and taking out the article from the locker box by using the locker management system. An article delivery method comprising steps. 4. The article delivery method utilizing the locker management system according to claim 1 or 2, wherein the article delivery step includes the step of: the order-receiving user transfers the processed article to the locker box using the locker management system. And the step of notifying the ordering user that the processed article has been stored, and the ordering user taking out the processed article from the locker box using the locker management system. An article delivery method comprising steps. 5. The article delivery method according to claim 1, wherein the order receiving side user collects the unprocessed product and delivers the processed product by using a home delivery company. 6. The article delivery method utilizing the locker management system according to claim 1, wherein the system further comprises a locker usage fee, a product processing fee, and a product processing fee between the locker management center and the locker user. An article delivery method, comprising: a settlement institution for settling a home delivery charge or the like, and including a step of performing the settlement between a locker management center and a locker user according to a use state of the locker. 7. The mobile communication terminal according to claim 1, wherein the terminal used by the locker user is a mobile communication terminal, and communication between the terminal and the locker management center is performed via a mobile communication company. An article delivery method according to any of the above. 8. The locker according to claim 1, wherein the locker includes an input unit capable of communicating with the locker management center, and a terminal used by the user is the input unit. Article delivery method described.