JP2002032889A - Taxi arranging system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a taxi arranging system for easily arranging an optimal taxi for a user and capable of enhancing the using rate of taxis without worsening the profit of taxi companies. SOLUTION: In this taxi arranging system, an arrangement information of the taxi 6 requested from the user is received by using a portable telephone 3, and a taxi allocation processing part 12 is provided with a means for acquiring position information of the portable telephone from a communication system of the portable telephone 3 according to reception of the arrangement information, a means for transmitting the arrangement information and the position information to terminals of the plural taxi companies, a means for selecting an optimal arrangement condition by receiving arrangement condition information transmitted from the terminals of the plural taxi companies and a fourth means for transmitting the selected arrangement condition inmformation to a mobile communication apparatus of the user.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a taxi arranging system for arranging a taxi, and more particularly to a taxi arranging system for arranging a taxi from a user using a mobile communication device.

[0002]

2. Description of the Related Art When booking or arranging a taxi, a telephone is usually used. In particular, mobile phones have become widespread, and arranging taxis using mobile phones has been widely performed. When arranging a taxi using a mobile phone, a taxi company is called and information such as a boarding location, a destination, a boarding time, and the name of a passenger is communicated to the operator as necessary information. However, it is surprisingly difficult to tell where you are on a land you are not accustomed to, such as a travel destination or a business trip, and many people have had a hard time explaining how to arrange a taxi. Then, the operator selects a taxi near the boarding place by taxi radio or the like, and distributes the taxi to the boarding place.

[0003] The taxi fare, that is, the fare, is set to a unified fare according to laws and regulations, so that the fare is basically the same even for taxis of different taxi companies. However, in recent years, taxi fares can be set freely by each company in the context of so-called deregulation. Therefore, if you are going to take a taxi,
Usually, they try to arrange cheaper taxis, but they have to research the prices of all taxi companies and get their contact information, which has taken a lot of effort.
On the other hand, for a taxi company, how to increase the taxi occupancy rate has a great effect on its profit. Therefore, it is desirable to increase the occupancy rate even if the taxi fare is reduced, but if the price is reduced uniformly, the profit rate will be reduced, which will not lead to profits.

[0004]

As described above, in the prior art, arranging a taxi requires a lot of effort on the part of the user, and in particular, it is difficult to arrange a cheap taxi. It was also difficult for taxi companies to increase the occupancy rate without deteriorating profits.

[0005] It is therefore an object of the present invention to provide a taxi arranging system which can easily arrange an optimal taxi for a user and can increase a occupancy rate without deteriorating profits for a taxi company. It is to be.

[0006]

According to a first aspect of the present invention, there is provided a taxi arranging system which includes a taxi requested by a user using a mobile communication device (eg, a mobile phone 3 in the present embodiment). A taxi arranging system for receiving taxi 6) arrangement information and arranging a taxi according to the embodiment, wherein the position information of the mobile communication device is transmitted from the communication system of the mobile communication device in response to the reception of the arrangement information. A first means for obtaining (for example, a taxi arrangement processing unit 12 in the present embodiment) and a second means for transmitting arrangement information and position information to terminals of a plurality of taxi companies (for example, in this embodiment) Taxi arrangement processing section 12)
And third means for receiving the arrangement condition information transmitted from the terminals of the plurality of taxi companies and selecting the optimal arrangement condition (for example, the taxi arrangement processing unit 1 in the present embodiment).
2) and fourth means for transmitting the arrangement condition information selected by the third means to the user's mobile communication device (for example, the taxi arrangement processing unit 1 in the present embodiment).
2). As a result, the arrangement condition is selected from the optimal arrangement condition, so that the user can arrange an optimal taxi, and the taxi company can increase the occupancy rate without deteriorating the profit.

A taxi arranging system according to a second aspect of the present invention is the taxi arranging system according to the first aspect, further comprising a request for arranging a taxi based on the arrangement condition information transmitted by the fourth means using a mobile communication device. In the case where the taxi is transmitted, a fifth means (for example, the taxi arrangement processing unit 12 in the present embodiment) for transmitting the taxi arrangement request to the terminal of the taxi company is provided. This allows
In addition to the effects of the first invention, it is possible to give a notification to a taxi company presenting more optimal conditions.

[0008] The taxi arranging system according to the third invention further comprises a storage means for storing the telephone number of the mobile communication device of the user and the name information of the user in association with each other (for example, the user according to the present embodiment). The first means obtains the telephone number of the mobile communication device from the communication system, and the fifth means obtains the user's number based on the telephone number obtained by the first means. The name information is searched, and the searched name information is transmitted to the terminal of the taxi company. Thus, the taxi company can obtain the name information of the user, so that the taxi company can use the name information when calling the user at the place where the taxi is boarded. In addition, the user does not need to enter name information when applying for a taxi arrangement.

A taxi arranging system according to a fourth aspect of the present invention is the third aspect of the first or second aspect of the present invention, wherein the third means is used to determine the optimal arranging condition from the arranging condition information transmitted from the taxi company terminal for a predetermined period. Is transmitted to a taxi company terminal one by one. As a result, more optimal conditions can be derived from the taxi company, and appropriate conditions can be achieved.

According to a fifth aspect of the present invention, there is provided a taxi arranging system, wherein the taxi arranging system according to the first, second or third aspect further comprises a taxi company terminal (for example, a taxi terminal 7 in the present embodiment). It has means for receiving the arrangement information and the position information from the second means, calculating the required time to the destination, and transmitting the calculated time included in the arrangement condition information. This allows the user to determine the conditions presented by the taxi company, including the time required to reach the destination.

A taxi arranging system according to a sixth aspect of the present invention is the taxi arranging system according to the first, second or third aspect, further comprising a second means in the taxi company terminal (for example, the taxi terminal 7 in the present embodiment). It receives the location information and searches for a taxi that can handle the arrangement, calculates the time required for the searched taxi to arrive at the location indicated by the location information, and transmits it in the arrangement condition information Means for performing such operations. This allows the user to determine the conditions presented by the taxi company, including the pick-up time.

The taxi arranging system according to a seventh aspect of the present invention is the taxi arranging system according to the second aspect of the present invention, further comprising a taxi arranging request transmitted by a fifth means at a taxi company terminal (for example, the taxi terminal 7 in the present embodiment). In response to this, the location information is displayed on a display device that is provided in a taxi requested to be arranged based on the received location information and that displays map information. As a result, it is possible to confirm on the screen the place where the user gets on the taxi.

The taxi arranging system according to an eighth aspect of the present invention is the taxi arranging system according to the first aspect, further comprising means for receiving and storing destination information in advance from the user (for example, the user information storage section 14 in the present embodiment). The destination information registered in advance is included in the taxi arrangement information based on the instruction of the user. Thereby, when the destination is a registered location, it is not necessary to input the destination information when arranging a taxi, so that the user's labor can be reduced.

A taxi arranging system according to a ninth aspect of the present invention includes a telephone number for contacting the selected taxi in the arrangement condition information transmitted by the fourth means in the first aspect of the present invention. . Thus, it is possible to notify the taxi when changing the reservation or when the taxi does not come after the scheduled time.

A taxi arranging system according to a tenth aspect of the present invention is the taxi arranging system according to the fifth aspect of the second aspect, wherein the information on the taxi arranging request transmitted to the terminal of the taxi company is included in the mobile communication device of the user. Is included. The user can be contacted when it is unlikely that the user will arrive at the taxi boarding place at the scheduled time, or when he cannot meet the user at the boarding place.

A taxi arranging system according to an eleventh aspect of the present invention provides a mobile communication device having a GPS function by a user (for example, a portable communication terminal having a GPS function and a mobile phone 3 in this embodiment are connected). A taxi arranging system for receiving a requested taxi arranging information by using a mobile phone 3) having a built-in GPS function and arranging a taxi, wherein the arranging information includes position information acquired based on the GPS function. Means for transmitting the arrangement information to the terminals of a plurality of taxi companies, means for receiving the arrangement condition information transmitted from the plurality of taxi companies, and means for selecting the optimal arrangement condition, and selecting the optimal arrangement condition. Means for transmitting the arrangement condition information to the user's mobile communication device. As a result, it is possible to arrange an optimal taxi for the user because the arrangement condition is selected from the optimal arrangement condition without changing the system of the communication system carrier, and without deteriorating the profit for the taxi company. The ride rate can be increased.

A taxi arranging method according to a twelfth invention is a taxi arranging method for receiving taxi arranging information requested by a user using a mobile communication device and arranging a taxi. A first step of obtaining the position information of the mobile communication device from the communication system of the mobile communication device in response to the reception (for example, a position information obtaining step S2 in FIG. 6), The second step of transmitting to the taxi company terminal (for example, the ordering content notification step S3 in FIG. 6), and receiving the ordering condition information transmitted from the plurality of taxi company terminals (for example, the ordering condition in FIG. 6) Information transmission steps S51, 52), a third step of selecting an optimal arrangement condition (for example, an optimal condition notification step S6 in FIG. 6), and a third step. A fourth step of transmitting arrange condition information selected by up user to the mobile communication device (e.g., optimum conditions reporting step S in FIG. 6
6) is executed by a computer. As a result, the arrangement condition is selected from the optimal arrangement condition, so that the user can arrange an optimal taxi, and the taxi company can increase the occupancy rate without deteriorating the profit.

A storage medium according to a thirteenth aspect of the present invention is a program for receiving taxi arrangement information requested by a user using a mobile communication device and making a taxi arrangement. A first step of obtaining location information of the mobile communication device from the communication system of the mobile communication device, a second step of transmitting arrangement information and location information to terminals of a plurality of taxi companies, Receiving the arrangement condition information transmitted from the terminal of the taxi company, and selecting the optimal arrangement condition, and transmitting the arrangement condition information selected in the third step to the user's mobile communication device. The present invention relates to a storage medium storing a program for causing a computer to execute a fourth step of transmitting data. As a result, the arrangement condition is selected from the optimal arrangement condition, so that the user can arrange an optimal taxi, and the taxi company can increase the occupancy rate without deteriorating the profit.

[0019]

FIG. 1 is a diagram showing a configuration of a taxi arranging system according to an embodiment of the present invention. In FIG. 1, reference numeral 1 denotes a server of a content provider, which includes a registration processing unit 11, a taxi arrangement processing unit 12, and a charging processing unit 1.
3 The registration processing unit 11 performs processing related to registration for using the taxi arrangement system. There are two types of registration: registration as a taxi arranging user and registration as a taxi company providing taxi services. Here, the user in the embodiment of the present invention may be an individual or a corporation, and taxi companies are not limited to those incorporated as a corporate organization, but a so-called individual taxi Including. When registration information is input by a user or a taxi company, the registration processing unit 11 stores the registration information in the user information storage unit 14 or the taxi company information storage unit 15.

The taxi arrangement processing section 12 has a function of receiving a request for taxi arrangement from a user and executing various processes for executing taxi arrangement.

Further, the billing processing unit 13 has a function of executing billing for taxi arrangement after the taxi arrangement processing unit 12 completes taxi arrangement. The fee for taxi arrangement includes a taxi fare and an information fee as a so-called system usage fee. Here, taxi companies do not charge information fees and taxi fares,
It is inappropriate for the taxi company to charge the information fee, and it is necessary for the provider to recognize whether the taxi company has correctly charged the taxi fare provided by the provider. Because there is. In addition, since billing information can be centrally managed by billing at the provider, it is possible to answer inquiries about billing by users and taxi companies.

Reference numeral 2 denotes a database connected to the server 1, which can store predetermined information and output the stored information in accordance with a request from the server 1. This database 2 has a user information storage unit 14 and a taxi company information storage unit 15. The user information storage unit 14 stores information of a person registered as a user who arranges a taxi. In addition, the taxi company information storage unit 15 stores
Information of a company registered as a taxi company that provides a taxi is stored.

Reference numeral 3 denotes a portable telephone mentioned as an example of the mobile communication device. The mobile phone 3 in this example includes a display capable of displaying information such as characters and figures,
HTML (Hyper Text Markup) sent from server 1
This is a so-called Internet-compatible mobile phone that can display (Language) data. Reference numeral 4 denotes a base station which can wirelessly communicate with a mobile phone 3 or a vehicle-mounted radio provided in a taxi 6 in a predetermined wireless area.

Reference numeral 5 denotes a communication relay center connected to a plurality of base stations 4 by radio or wire. The communication relay center 5 has a communication processing unit 16 and a position information processing unit 17. The communication processing unit 16 communicates with the mobile phone 3 via the base station 4.
It has a function of relaying communication between the on-board radio of the taxi 6 and the public network. The position information processing unit 17 has a function of acquiring predetermined position information of the mobile phone 3 and storing the information in a storage unit (not shown). Specifically, the position information is acquired as follows. The mobile phone 3 belongs to a wireless area of any of the base stations 4 and communicates via the base station 4 in the wireless area to which the mobile phone 3 belongs. Therefore, by detecting the base station 4 with which the mobile phone 3 is communicating, the location information of the mobile phone 3 can be obtained through the location information of the base station 4. Especially PHS (Personal Handy phone S)
ystem), the wireless area of the base station 4 has a radius of 50
m to 120 m, a radius of 5 from the predetermined base station 4
It can be seen that the mobile phone 3 exists within 0 m to 120 m.

The taxi 6 is equipped with a vehicle-mounted radio telephone and a car navigation device for displaying its own position. This car navigation system uses GPS (Global
Positioning System) technology is used. Also,
The display displayed by the car navigation system further has a function of receiving information from the terminal of the taxi company A and displaying the destination on a map. The taxi 6 has a mobile phone compatible with the Internet and is connected to the car navigation device. Here, the position information of the taxi 6 itself is G
Although it may be obtained using the PS technology, it is also possible to obtain the position information of the mobile phone 3 using the mobile phone provided in the taxi 6 as described above.

Reference numeral 7 denotes a terminal of a taxi company, and a communication network 1
0 is a computer terminal provided with a communication function capable of exchanging information with the server 1 via the Internet. The terminal 7 has a function of exchanging information with the taxi 6 of each company, and also has a function as a server for realizing a taxi operation system described later. In this example, the communication relay center 5 is operated by a mobile communication system that operates the mobile phone 3.
And exchanges information with a vehicle-mounted wireless device mounted on the taxi 6 via the base station 4. Also, in FIG. 1, for the sake of explanation of the invention, the taxi company terminal 7 includes a taxi company A terminal 71, a taxi company B terminal 72, a taxi company C terminal 73, and a taxi company D terminal 74. The company's terminal is displayed.

Reference numeral 8 denotes a bank server. This bank is a bank registered as a bank that holds a taxi fare withdrawal account at the time of user registration. The bank server 8 is communicably connected to the provider server 1 via a communication network.

Reference numeral 9 denotes a credit company server. This credit company operates a credit card used by a user to pay a taxi fare at the time of user registration. The server 9 of the credit card company is communicably connected to the server 1 of the provider via a communication network.

The communication network 10 is a communication network such as the Internet or a public network.

Next, a system used in operating the taxi arranging system according to the embodiment of the present invention will be described with reference to FIG. These systems are not described as indispensable requirements of the present invention, but are used in a taxi arranging system as an example of the present invention.

The content provider system includes a customer management system 18, a reverse auction system 1
9 and a billing system 20. The customer management system 18 is realized by the registration processing unit 11, the user information storage unit 14, the taxi company information storage unit, and the like in FIG. The reverse auction system 19 is realized by the taxi arrangement processing unit 12 in FIG. The charging system 20 is realized by the charging processing unit 13 in FIG.

As a taxi company system, there is a taxi operating system 21. The taxi operating system 21 is realized by the terminal 7 of each taxi company in FIG. 1 and other computer systems not shown.

As a system of a communication company, there is a position search system 22. This position search system 22 is shown in FIG.
Is realized by the position information processing unit 17 and the like.

As a system of a bank and a credit company, there is a settlement system 23. This settlement system 23
Although not positively illustrated in FIG. 1, this is realized by a server 8 of a bank, a server of a credit company 9, and the like.

First, registration as a prerequisite for using the taxi arranging system according to the embodiment of the present invention will be described. FIG. 3 shows a screen display example of a registration page for executing registration as a user who arranges a taxi. This screen is displayed on a screen of a user's computer terminal or mobile phone 3 (not shown). This screen is displayed as follows. When the user or the like accesses the registration page, the display information of the screen generated in the HTML data format in the registration processing unit 11 of the server 1 of the content provider is transmitted to the user terminal or the like via the communication network 10 or the like. Is done. The user terminal receives the display information and displays the screen on a display by a browser.

In the screen example shown in FIG. 3, items such as "name" and "address" are listed, and a blank space is provided on the right side thereof. At the top of the screen, a message prompting the user to enter information on the item in this blank is displayed as "Please enter the following items for registration." The person who intends to register inputs information into the blank using input means such as a keyboard, a mouse, and a dial pad. When input is completed, it is provided at the bottom of the screen,
Click the button labeled "Registration Completed" with a mouse or the like. Thereby, registration with the taxi arrangement system is completed. Upon receiving the registration completion, the registration processing unit 11
Executes a process of assigning a personal ID and a password to the user. The assigned personal ID and password are separately notified to the user by mail or the like. Thereafter, in order for the user to use the taxi arranging system, it is necessary to input the personal ID and the password. When the "cancel" button provided at the lower part of the screen example in FIG. 3 is clicked, the input registration information is cleared, and it becomes possible to input again from the beginning.

Next, the contents of a database for storing information and the like input on the user registration page shown in FIG. 3 will be described with reference to FIG. The user information storage unit 14 of the database 2 stores “customer name” as user basic information.
The information such as “address” input by the user on the user registration page shown in FIG. 3 and the “personal ID” and “password” assigned by the registration processing unit 11 of the server 1 in accordance with the user registration are stored. Have been.

The taxi company information storage unit 15 of the database 2 shown in FIG. 4 stores “taxi company ID”, “company name”, “address”, “telephone number”, “registration with the transportation office”,
“Name of person in charge”, “bank account number”, “number of registered taxis”, “business area”, “password” and the like are stored. These include "company name", "address", "phone number",
The "person in charge", "bank account number", "number of registered taxis", and "business area" are entered from a taxi company registration page (not shown) by a taxi company or entered by writing on a predetermined form. It is a thing. The “taxi company ID” and “password” are assigned by the registration processing unit 11 of the server 1 according to the registration of the taxi company. “Registration with the Transportation Bureau” is a result of inputting the result of confirming whether or not the taxi company is registered as a taxi company with the Transportation Bureau on the basis of the input information.

User information storage unit 1 of database 2
4 and the taxi company information storage unit 15 store not only the information shown in FIG. 4 but also the operation information of the taxi arrangement system. This example is shown in FIG. User information storage unit 1
4, in addition to information for identifying a user such as a “personal ID”, as a ride record information for arranging a taxi using a taxi arranging system, “taxi company ID”,
Information such as “taxi company name”, “ride time”, “departure place”, “destination”, “pay fare”, and “information fee” are stored. Of these ride record information,
The “taxi company ID”, “taxi company name”, “ride time”, “departure place”, and “destination” are stored in the user information storage unit 14 based on information on the taxi arrangement status by the taxi arrangement processing unit 12. To be stored. The “pay fare” and the “information fee” are obtained at the time of charging processing by the charging processing unit 13 and stored in the user information storage unit 14.

In the taxi company information storage unit 15,
In addition to information for identifying a taxi company such as a “taxi company ID”, “Personal I” is used as ride record information of a user who has arranged a taxi using a taxi arrangement system.
Information such as "D", "customer name", "ride time", "departure place", "destination", "pay fare", and "information fee" are stored. Among the information on these ride records, “personal ID”, “customer name”, “ride time”, “departure place”,
The “destination” is stored in the taxi company information storage unit 15 based on the information on the taxi arrangement status by the taxi arrangement processing unit 12. The “pay fare” and the “information fee” are obtained by the charging processing unit 13 during the charging process and stored in the taxi company information storage unit 14. Based on the information stored in the taxi company information storage unit 15, for example, the customer usage status of the taxi company A in June may be summarized in a list and displayed on a screen.

Next, a processing flow of the taxi arranging system according to the embodiment of the present invention will be described with reference to FIG. The user inputs a personal ID and a password using the mobile phone 3 to log in to the taxi arranging system, and then requests taxi arranging (step S1). Here, the personal ID entered by the user
The authentication processing is performed on the information about the password and the password via the base station 4 and the communication relay center 5 in the registration processing unit 11 of the server 1 based on the user information stored in the user information storage unit 14. This arrangement request includes the arrangement information relating to the “number of passengers”, the “destination”, and the “desired fare” input by the user.

The arrangement information is transmitted from the mobile phone 3 to the base station 4 by wireless communication. Further, the data is transmitted from the base station 4 to the server 1 of the provider by the communication processing unit 16 of the communication relay center 5. In the server 1, the taxi arrangement processing unit 12 requests the position information processing unit 17 of the communication relay center 5 to transmit the position information of the mobile phone 3 which has transmitted the arrangement request. In this way, the server 1 obtains the position information of the mobile phone 3 (Step S2). The position information processing unit 17 transmits the position information of the mobile phone to the taxi arrangement processing unit 12 according to the request.

The taxi arranging processor 12 converts the arranging information including the “number of passengers”, “destination”, “desired fare” and the location information of the mobile phone into a plurality of taxis registered as taxi companies in this taxi arranging system. The data is transmitted to the company terminal 7 via the communication network 10 (step S3). The taxi company to which such information is transmitted may be all taxi companies registered in the taxi arranging system.
Based on the position information, the taxi company whose position is within the business range may be selected, and only the selected taxi company may be selected. FIG. 6 illustrates a case where transmission is made to taxi companies A and B.

The taxi company A having received the arrangement information activates the taxi operating system (step S41), and the taxi company B also activates the taxi operating system (step S42). This taxi operating system will be described later in detail with reference to FIG. The terminal 71 of the taxi company A transmits order condition information based on the processing result of the taxi operating system to the server 1 of the provider (step S51). Also, the terminal 72 of the taxi company B transmits the arrangement condition information based on the processing result of the taxi operating system to the server 1 of the provider via the communication network 10 (step S52). This arrangement condition information includes "proposed fare"
Information about "vehicle number", "pick-up time", "required time", and "optimum route" is included. It is required that the transmission of the arrangement condition information be performed for a predetermined period and be performed during that period. In the meantime, the arrangement condition information from each company may be transmitted to all other taxi companies one by one. As a result, the competition principle of each company works and can lead to presentation of better conditions.

The taxi arrangement processing unit 12 of the server 1 receives the transmitted arrangement condition information and selects an arrangement condition determined to be optimal for the user based on the arrangement condition information. Here, whether or not the condition is optimal for the user is determined by an algorithm preset in the taxi arrangement processing unit 12 in advance. The first factor is a condition related to the fare. Next, conditions regarding the time until the taxi arrives at the user's boarding position are given. For example, even if the fare is the lowest in the arrangement conditions, if there is no taxi near the boarding position and it takes an extremely long time to arrive at the boarding position, it is not optimal conditions. . still,
If the conditions related to the fare are the same, refer to the past operation status of this taxi arranging system and preferentially select the condition presented by the company with the highest track record as the optimal arranging condition. It may be. This allows
For a taxi company, this is an incentive to increase the use record in the operation situation so that the same condition is presented preferentially. Taxi arrangement processing section 12
Transmits the information on the arrangement condition determined to be the optimum condition to the user's mobile phone 3 via the communication relay center 5 and the base station 4 (step S6).

On the user's mobile phone 3, information relating to the arrangement conditions is displayed on the screen (see a screen display example on the left side of FIG. 9). The screen also displays a message asking the user whether they agree with the displayed arrangement conditions. The user determines whether he or she agrees with the displayed arrangement condition (step S7). If the user agrees with the arrangement conditions, the user inputs an instruction to that effect to the mobile phone 3. Information indicating consent is transmitted from the mobile phone 3 to the server 1 via the base station 4 and the communication relay center 5 (step S8).

In the server 1, when the accounting processing unit 13 receives the consent information, it performs a credit check (step S9). When the user has selected the account withdrawal, the server 1 of the provider transmits the information on the user's account to the server 8 of the bank by the charging processing unit 13 and requests the credit confirmation. When the user has selected credit card payment, the server 1 of the provider transmits information on the credit card number of the user to the server 9 of the credit card company by the charge processing unit 13. Request a credit check. The server 8 of the bank or the server 9 of the credit card company confirms the credit and transmits the result to the server 1.

In the charging processing section 13 of the server 1, if there is no problem with the use of the account or the credit card as a result of the credit check, a selection notice is transmitted to the taxi company A presenting the selected arrangement conditions. (Step S1
0). The selection notification includes information indicating that the user holding the mobile phone 3 is requested to dispatch a taxi under the arrangement conditions presented by the taxi company A.

The selection notification (step S10) is also transmitted to the user. The notification of selection may include a telephone number of a mobile phone or a car phone provided for the selected taxi. In this case, the processing is specifically performed as follows. The taxi arrangement processing unit 12
The mobile phone number of the taxi stored in the taxi company information storage unit 15 is read. And taxi arrangement processing unit 12
Transmits the mobile phone number information to the user's mobile phone 3 via the communication relay center 5 and the base station 4. The information sent will include phone number information such as the taxi's mobile phone, for example, "If you change your reservation or the taxi does not come after the scheduled time, please call this phone number." Such message information is also included. These pieces of information are displayed on the display of the mobile phone 3. This allows the user to contact the taxi driver when changing the reservation or when the taxi does not come after the scheduled time. Also, if you have any problems using your account or credit card,
A series of taxi arrangement processing ends.

After transmitting the selection notification (step S10), the information fee and the taxi fare are charged (step S1).
1). The taxi arrangement processing unit 12 of the server 1 executes a dispatch instruction to the taxi company in response to the completion of the charging process (step S12).

Upon receiving the dispatch instruction, the taxi company,
Vehicle allocation is performed (step S13). In this dispatch,
The dispatch content information is transmitted by e-mail to the taxi assigned from the terminal 7 of the taxi company. Here, as shown in FIG. 7, the dispatch content information includes "number of passengers", "destination 1", "destination 2", "fare", "optimum route", and "required arrival time". It is. Taxi 6
Receives the dispatch information and displays it on the display of the car navigator provided in the taxi. The taxi driver checks the contents of the dispatch on the display and executes the dispatch.

Next, the configuration of a taxi operating system (see FIG. 6: steps S41 and S42) will be described with reference to FIG. According to the taxi operating system, the display of the terminal 7 of the taxi company displays the current location of the taxi 6 owned by the taxi company and the transmission point of the mobile phone of the user who arranged the taxi 6 using the mobile phone (the transmission location). ) Is displayed on the map. For the taxi, the dispatch information is transmitted by e-mail or the like.

The flow of processing in this taxi operating system will be described in detail with reference to FIG. Taxi companies
In order to execute this taxi operation system, a taxi position search system capable of holding at least the position information on the current position of the company taxi 6 by taxi radio, GPS, or the like is provided. Further, in this taxi position search system, not only the position information of the taxi 6 but also the state of the taxi 6 such as whether the taxi 6 is operating with passengers, being picked up, being vacant, taking a break, etc., is grasped. be able to.

First, based on the position information of the mobile phone 3 obtained from the taxi arranging processing unit 12 via the communication network 10 and the position information of each taxi 6 obtained from the taxi position search system, the transmission point of the mobile phone is determined. Search for an empty taxi 6 located at the shortest distance (step S1)
4). The terminal 7 of the taxi company further requests the vacant taxi 6 to change to pick-up (step S1).
5). According to this request, the taxi 6 changes from an empty car to a pick-up car. Next, the terminal 7 of the taxi company provides the shortest route information obtained from the position information of the taxi 6 and the position information of the transmission point and VICS (Vehicle Information & Comm).
A pickup time is calculated based on traffic congestion information obtained from a road traffic information communication system called a communication system (step S16). Further, the taxi fare to the destination is calculated by the fare calculation system (step S1).
7). This fare calculation system calculates a taxi fare allocated according to the distance from a boarding place to a destination. This fare varies from company to company. In particular, when calculating the conditions related to the taxi fare presented in the reverse auction of the taxi in the taxi arranging system according to the present embodiment, users who have bid down in the past reverse auction, that is, presented as the lowest price, The calculation algorithm is appropriately corrected based on the information on the amount agreed to by the user.

Next, the required time to the destination is calculated (step S18). The required time is calculated based on the shortest route information obtained from the position information of the transmission point of the mobile phone 3 to be the boarding place, the position information of the destination, and the traffic congestion information obtained from the road traffic information communication system called VICS.

Next, the taxi company operator determines whether or not to present conditions based on the fare calculated in step S17 (step S19). For this purpose, the taxi operating system displays the calculated value on the screen of the terminal 7 of the taxi company, displays a button indicating "present conditions at this fare", and displays "do not present conditions at this fare". Buttons are provided. If the operator clicks the button labeled "Show conditions at this fare", the "present fare"
Information about the “car number”, “pickup time”, “required arrival time”, and “optimum route” of the taxi providing the boarding service is transmitted to the server 1 of the provider (step S)
22). Here, the “optimum route” is the terminal 7 of the taxi company
The information is derived by applying a general car navigation technology in, for example, "Use Metropolitan Expressway".

On the other hand, if the operator clicks the button indicating "No condition is presented at this fare", another screen is displayed. On that screen, along with the calculated value, a button that reads "Modify to the next fare and present conditions" and a blank space next to it are displayed, and "No conditions are presented this time" is displayed. A button is provided (step S20). If the user clicks the button indicating "Do not present this time", the taxi operation system ends. Also, enter the correction conditions in the blanks, and then "correct the next fare and present the conditions"
Is clicked (step S21), the corrected "presentation fare", the "car number" of the taxi providing the boarding service, the "pickup time", the "arrival time", and the "optimum route" Is transmitted to the server 1 of the provider (step S22).

The server 1 receives this information from the terminal 7 of each taxi company via the communication network 10. Server 1
Selects the optimum condition from the information received by the taxi arrangement processing unit 12. When the terminal 7 of the predetermined taxi company receives the selection notification information from the taxi arrangement processing unit 12 of the server 1 via the communication network 10, the vehicle 7 transmits the dispatch information to the taxi by e-mail or the like (step S24). ). As shown in FIG. 7, the dispatch content information includes “number of passengers”, “destination 1”, “destination 2”, “fare”, “optimum route”, “time required for arrival”,
"Customer name" and "Customer telephone number" are included. On the other hand, if the selection notification information has not been received, the process ends.

The "customer telephone number" contains a taxi 6
Is displayed. The telephone number of the mobile phone 3 of the user who has arranged the is displayed. The customer's telephone number is read from the user information storage unit 14 by the taxi arrangement processing unit 12 and transmitted to the taxi 6. Since the customer's mobile phone number is transmitted to the taxi 6 in this manner, the driver of the taxi 6 may be required to change the pick-up time or to find a user at the boarding position designated by the user. Customers can be contacted directly by telephone.

Next, a display example of a screen on the mobile phone 3 will be described with reference to FIG. In the figure, three types of display screens are disclosed. The display screen on the left is a screen for inputting arrangement content information included in the taxi arrangement request (step S1) in FIG. On the screen, information on “number of people”, “destination 1”, “destination 2”, and “price” is displayed. "Number of people" is the number of people who want to take a taxi. "Destination 1" is a place where one first wants to get off. “Destination 2” is a place where the user wants to get off after “Destination 1”. “Amount” is the amount of the taxi fare desired by the user. After inputting these information, pressing the “*” button transmits the input information to the provider server 1 via the base station 4 and the communication relay center 5. Pressing the "#" button cancels the input information.

The screen example displayed at the center in FIG. 9 is a screen displaying information included in the notification of the optimum condition (step S6) in FIG. On the screen, "Number of people"
"Amount", "Destination 1", "Destination 2", "Route"
Information relating to “car”, “car No.”, “contact information”, “pickup time”, and “arrival time” is displayed. Among them, the cell phone number of the taxi is displayed in the item of “contact information”. If the user changes the schedule or if the taxi 6 does not arrive on time, the user can contact the taxi 6 driver by calling this telephone number.

When the user presses the “*” button, the user agrees to the conditions displayed on the screen, and information to that effect is transmitted to the provider server 1 via the base station 4 and the communication relay center 5. . Also, if you press the “#” button,
If the user does not agree with the conditions displayed on the screen, the information to that effect is transmitted to the server 1 of the provider via the base station 4 and the communication relay center 5. When another predetermined button is pressed, the presentation conditions of all the taxi companies participating in the reverse auction system can be confirmed, as shown in a screen example on the right side of FIG. The taxi company name is hidden on this screen. Further, the details of the conditions presented by each taxi company can be displayed on the screen. By doing so, there is a possibility that the condition may be determined to be the optimum condition for a person whose condition is other than the condition determined to be the optimum condition by the server 1 of the provider. For example, server 1
Decided that the condition with the lowest price was the optimal condition, but for those who want to arrive at the destination early and do not care about the amount of the taxi fare, the condition that the pick-up time is short and the arrival time is short is the optimal condition. to decide. In this way,
The user will ultimately select the condition.

Next, referring to FIG. 10, a description will be given of a screen that displays information (see FIG. 6: steps S5 and S6) relating to the condition presentation received by the provider server 1 from each taxi company. This screen is displayed on a display provided in the server 1. On this screen, "customer ID", "customer mobile number", "originator", "number of people",
"Company name", "Car No.", "Offer fare", "Arrival time (minutes)" as information on conditions presented by each company, along with information on "Destination", "Requested amount", "Payment method" , "Pickup time (minutes)" and "route" are displayed. In this screen, the condition presented by "Suehiro Taxi" is selected as the optimal condition.

Another Embodiment

The mobile phone number included in the communication information is transmitted to the server 1 by the so-called calling number notification service.
And a means for retrieving name information from the user information storage unit 14 based on the telephone number obtained by this means, and transmitting the retrieved name information to the taxi terminal 7. You may. This allows
The taxi company can obtain the name information of the user, so that the taxi company can use the name information when calling the user at the taxi boarding place. In addition, the user does not need to enter name information when applying for a taxi arrangement.

In the above example, the user inputs a personal ID and a password when requesting a taxi arrangement, but this is not necessarily required for using the system. The mobile phone number may be obtained by a so-called caller number notification service, user information may be extracted from the user information storage unit 14 based on the phone number, and the extracted person may be charged. By doing so, the input operation of the user can be reduced, and the utilization of the system can be promoted.

In the above example, the accounting process is performed by the server 1 of the provider. However, the present invention is not limited to this, and the accounting process may be performed by the terminal 7 of the taxi company.

Further, in the above-described example, the transmitting position of the mobile phone is regarded as the boarding position. However, if the calling position is different, the boarding position information may be transmitted from the user to the server 1 as appropriate.

Further, in the above-described example, the example of the mobile phone 3 having the Internet connection function and displaying the information from the server 1 of the provider on the screen has been described. The mobile phone 3 may be used. In this case, the server 1 is provided with a function of providing information by voice and a function of receiving a signal generated by pressing a button on the mobile phone 3, and the server 1 transmits information by voice information. Information may be transmitted from the mobile phone 3 by pressing a button. Further, by providing the server 1 with a voice recognition function, information from the mobile phone 3 can be transmitted as voice information.

In the above-described example, a mobile phone is used as an example of a mobile communication device. However, the present invention is not limited to this, and a portable personal computer or a PHS terminal having a communication function may be used. May be detected and any mobile communication device may be used.

In the above example, the position information processing section 17 of the communication relay center 5 acquires the position information of the mobile phone 3 based on the information of the base station 4 with which the mobile phone 3 is communicating. However, based on the map information transmitted from a specific content provider or a telecommunications carrier, the user can specify the desired location of a taxi, such as his / her own location, and send the e-mail URL (Unif.
Orm Resource Locator) and the latitude / longitude information of the designated position may be transmitted to acquire the position information.

As a mobile communication device, a small portable terminal having a GPS function is connected to the portable telephone 3, and the position information received by the GPS function is directly transmitted to the base station 4 and the communication relay center 5 using the portable telephone 3. Alternatively, it may be transmitted to the server 1 via the server. In such a configuration, since the position information can be obtained without obtaining the position information from the communication relay center 5, the effects of the present invention can be obtained without changing the communication system of the mobile phone 3. In addition, this GPS
The function can be built in the mobile phone 3 itself.
Further, as an example of a small portable terminal with a GPS function, location information acquired by the GPS function, which is used by being connected to the mobile phone 3, is transmitted to the location information center of the communication carrier by the mobile phone 3, and the user is present. There is a terminal that receives map information indicating a location. This terminal has a display for displaying the received map information, a function for connecting to the Internet, and a function for transmitting mail. Therefore, by transmitting the map information indicating the place where the user himself is located to the server 1 via the Internet, mail, or the like, the position information of the user can be transmitted to the server 1.
The server 1 also has a function of receiving the map information and extracting position information of the user. The GPS has a property that it is mainly used outdoors and its sensitivity is not good indoors.

Further, in the above-described example, the example in which the communication between the taxi 6 and the terminal 7 of the taxi company is performed by the mobile communication system via the communication relay center 5 has been described. Communication may be performed.

Further, in the above-described example, an example in which the user is registered via the Internet has been described. However, the present invention is not limited to this.
The same information may be entered in a predetermined service application form, and the information may be separately input to the database 2 by the system operator.

In the above example, in the taxi operating system, the calculation of the pick-up time and the calculation of the required time to the destination are performed using the VICS, but it is not always necessary to use the VICS. It is also possible to calculate the required time only from the distance information.

In the above-described example, the user is the taxi 3
(See step S1 in FIG. 6), destination information is input and transmitted to the server 1. However, the destination may be registered in advance. For example, a destination to which the user uses a taxi, such as a home or a company, is registered. Entering this destination information
It is possible to use both character information and voice information. When the destination information is input, it is stored in the user information storage unit 14 of the database 2. When a user accesses the taxi arranging system, the server 1 reads out destination information from the user information storage unit 14 and transmits the destination information to the mobile phone 3. This destination information is displayed on the display of the mobile phone 3. If the destination is not a pre-registered destination, it is necessary for the user to enter a further destination, but in the case of a pre-registered destination, a taxi can be arranged without entering a destination. , Making it easier to arrange taxis. In this embodiment, a plurality of destinations may be set in advance.
Alternatively, the destination information may be stored in the storage means of the mobile phone 3 itself, and this information may be read and transmitted at the time of an order request.

Further, in the above-described example, the case where the user desires to immediately arrange the taxi 6 has been described. However, the present invention is not limited to this, and the present invention can also be applied to the case where the arrangement of the taxi 6 is reserved at a predetermined time. is there. In this case, the user needs to input the reservation time using the mobile phone 3. In this case, it is possible to allocate an optimal taxi (hire) while presenting various conditions as well as the reservation time, route, and fare.

A program for realizing the function of the content provider can be stored in a predetermined storage medium and sold. The predetermined storage medium includes various media such as a floppy (registered trademark) disk, CD-ROM, ROM, RAM, and DVD-RAM.

[0079]

According to the present invention, there is provided a taxi arranging system capable of easily arranging an optimal taxi for a user and increasing a occupancy rate without deteriorating a profit for a taxi company. It has the effect of being able to do so.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a taxi arrangement system according to the present invention.

FIG. 2 is a system functional diagram of the taxi arranging system according to the present invention.

FIG. 3 is an example of a user registration page of the taxi arrangement system according to the present invention.

FIG. 4 is a diagram for explaining a database of the taxi arranging system according to the present invention.

FIG. 5 is a diagram for explaining a database of the taxi arranging system according to the present invention.

FIG. 6 is a flowchart showing a processing flow of the taxi arranging system according to the present invention.

FIG. 7 is a diagram for explaining an outline of a taxi operation system in the taxi arrangement system according to the present invention.

FIG. 8 is a diagram for explaining a processing flow of a taxi operation system in the taxi arrangement system according to the present invention.

FIG. 9 is a diagram illustrating a display example of a screen of a mobile phone.

FIG. 10 is a diagram illustrating a display example of a display provided in a server of a provider.

[Explanation of symbols]

1 Content provider server 2 Database 3 Mobile phone 4 Base station 5 Communication relay center 6 Taxi 7
Taxi company terminal 8 Bank server 9 Credit company server

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Claims (13)

[Claims] 1. A taxi arranging system for receiving taxi arranging information requested by a user using a mobile communication device and arranging a taxi, wherein the mobile communication is performed in response to receiving the arranging information. 1st location information of the mobile communication device is obtained from the communication system
Means for transmitting the arrangement information and the position information to the terminals of a plurality of taxi companies; receiving the arrangement condition information transmitted from the terminals of the plurality of taxi companies, And a fourth means for transmitting the arrangement condition information selected by the third means to the user's mobile communication device. 2. The taxi arranging system further includes a taxi company when a request for arranging a taxi is transmitted from the user using the mobile communication device by the arrangement condition information transmitted by the fourth means. 5. The taxi arranging system according to claim 1, further comprising: fifth means for transmitting a taxi arranging request to said terminal. 3. The taxi arranging system further includes storage means for storing a telephone number of a mobile communication device of the user and name information of the user in association with each other, and wherein the first means includes the communication device. The telephone number of the mobile communication device is obtained from the system, and the fifth means searches for the name information of the user based on the telephone number obtained by the first means, and converts the searched name information to a taxi company. The taxi arranging system according to claim 2, wherein the taxi is transmitted to the terminal. 4. The taxi company terminal according to claim 3, wherein said third means transmits the optimum order condition among the order condition information transmitted from the taxi company terminal to the taxi company terminal every predetermined period. Item 3. A taxi arrangement system according to item 1 or 2. 5. The taxi arranging system further includes a terminal of the taxi company, wherein the taxi arranging system receives the arranging information and the position information from the second means, calculates a required time to the destination, and adds 4. The taxi arranging system according to claim 1, further comprising means for transmitting the taxi. 6. The taxi arranging system further comprises a terminal of the taxi company receiving the position information from the second means, searching for a taxi capable of coping with the order, 4. The taxi arranging system according to claim 1, further comprising means for calculating a time required to arrive at a location indicated by the position information, and transmitting the calculated time included in the arranging condition information. 7. The taxi arranging system further comprises: at a taxi company terminal, in response to the arranging request transmitted by the fifth means,
3. The taxi arranging system according to claim 2, wherein the taxi requested to be arranged based on the received positional information is displayed on a display device for displaying map information. 8. The taxi arranging system further includes means for receiving and storing destination information in advance from a user, and the destination registered in advance in the taxi arranging information based on an instruction of the user. 2. The taxi arrangement system according to claim 1, wherein information is included. 9. The taxi arrangement system according to claim 1, wherein the arrangement condition information transmitted by said fourth means includes a telephone number for contacting the selected taxi. 10. The taxi service system according to claim 5, wherein said fifth means includes the telephone number of the mobile communication device of the user in the information on the taxi arrangement request transmitted to the terminal of the taxi company. 2. Taxi arrangement system described in 2. 11. A taxi arrangement system for receiving taxi arrangement information requested by a user using a mobile communication device having a GPS function and arranging a taxi, wherein the arrangement information includes the GPS function. Means for transmitting the arrangement information to the terminals of a plurality of taxi companies, including the position information acquired based on the information, and means for receiving the arrangement condition information transmitted from the plurality of taxi companies and selecting an optimal arrangement condition And a means for transmitting to the user's mobile communication device the arrangement condition information selected as the optimal arrangement condition. 12. A taxi arranging method for receiving taxi arrangement information requested by a user using a mobile communication device and arranging a taxi, wherein the mobile communication is performed in response to the reception of the arrangement information. 1st location information of the mobile communication device is obtained from the communication system
And a second step of transmitting the arrangement information and the position information to the terminals of a plurality of taxi companies; receiving the arrangement condition information transmitted from the terminals of the plurality of taxi companies; And a fourth step of transmitting the arrangement condition information selected in the third step to the user's mobile communication device by a computer. 13. A program for receiving taxi arrangement information requested by a user using a mobile communication device and arranging a taxi. A first method of obtaining location information of the mobile communication device from the communication system;
And a second step of transmitting the arrangement information and the position information to the terminals of a plurality of taxi companies; receiving the arrangement condition information transmitted from the terminals of the plurality of taxi companies; A storage medium storing a program for causing a computer to execute a third step of selecting the following and transmitting the arrangement condition information selected in the third step to the user's mobile communication device.