JP2001222798A - Customer information providing system for commercial vehicle - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a customer information providing system used for commercial vehicles to provide the information to the drivers of commercial vehicles such as taxies for easily acquiring the customers. SOLUTION: A terminal 1 prepared in a commercial vehicle is provided with a business vehicle information processing means 111 which transmits en bloc the get-in time, the get-off time, the current time, etc., to a customer information processing means of a host of a management center as the commercial vehicle information and an information request processing means 113 which receives and displays the customer information. The host has a customer information processing means which stores the commercial vehicle information as a customer information data base and a customer information distribution means which receives a request condition from the means 113 of the commercial vehicle and retrieves the commercial vehicle information that can satisfy the request condition from the customer information data base. Then the customer information on the block of the vehicle moving destination is automatically transmitted from the host and the display contents of a display 13 of the commercial vehicle are updated every time the vehicle moves.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a system for providing customer information for business vehicles such as taxis and hires. More specifically, the present invention creates customer information based on business vehicle information such as getting on and off information obtained from a business vehicle and provides the created customer information to a business vehicle driver. About the system. By referring to the customer information, the driver of the commercial vehicle can increase the riding efficiency and increase the operating revenue.

[0002]

2. Description of the Related Art Conventionally, as a method of distributing business vehicles such as taxis and hires, a management center (also referred to as a distribution center, a command base and a sales office) responds to a request from a customer at a location where the customer is present. There is a method of instructing a commercial vehicle that can go to the city by a communication device such as a wireless device to call the commercial vehicle.

[0003] In such a vehicle allocation method, the position information of the business vehicle on the vehicle allocation center side is often not grasped, and communication is performed to all vehicles. Therefore, the vehicle that actually picks up the vehicle is a business vehicle that responds to the wireless communication, and the business vehicle that is closest to the point of arrival is not always selected. For these reasons, it was not efficient.

In recent years, to address the above-mentioned problems, a vehicle speed sensor and a direction sensor, a GPS (Global Positioning System)
There is a commercial vehicle equipped with a guidance system that determines the current position by means of determining the current position, such as m, a global positioning system), notifies the management center of the current position, and displays a route to the destination. A system for displaying the current position and destination of a customer received at a dispatch center on a commercial vehicle equipped with such a guidance system is disclosed in Japanese Patent Laid-Open No. 7-20 / 1995.
No. 2790. The above system uses the management center to determine the current location and business status of each business vehicle (actual vehicle, empty vehicle,
(E.g., pick-up vehicle) can be grasped, so that the vehicle that can be dispatched first can be picked up in response to a dispatch request from a customer.

[0005]

However, such a system is effective only when a passenger is in the vehicle or when the vehicle is picked up via a management center. In other words, it was difficult to use when waiting.

[0006] In addition, in the case of an idle route, a destination is often determined based on the driver's experience, radio information, and the like, and it is not always easy to obtain passengers. Furthermore, there are individual differences in the driver's experience, resulting in differences in the ability to acquire passengers.

[0007] A station, a department store where a taxi stand is located,
Even if there is information that many customers are waiting near the event venue, it may not be possible to transmit it to other commercial vehicles, and it has not been possible to easily acquire passengers.

The present invention is to solve such a problem, and is a business vehicle customer information providing system for providing a business vehicle driver with information for easily obtaining customers, In particular, in response to a business vehicle moving from a certain block (area) to a different block (area), the map information and the customer information of the destination block are updated and displayed. It is an object of the present invention to provide an information system that displays customer information and further displays detailed customer information related to the location when a business vehicle approaches a specific location.

[0009]

Means for Solving the Problems A first invention comprises a terminal provided in a business vehicle and a host provided in a management center, wherein the business vehicle terminal and the host are connected via a radio network. The terminal comprises a sales vehicle information processing means, a time information processing means, an information request processing means, a getting on / off information processing means and a position information processing means, and the host comprises a customer information processing means and a customer information distribution means. Vehicle information processing means, at least the current time obtained by the time information processing means, the getting on / off information processing means and the position information processing means,
The boarding status and the current position of the passenger are transmitted to the customer information processing means as business vehicle information, and the information request processing means requests the customer information distribution means for customer information satisfying a predetermined condition, and the customer information distribution means Displaying the customer information to be distributed, the customer information processing means accumulates the received business vehicle information in the customer information database as needed, and the customer information distribution means receives a request from the information request processing means, The business vehicle information satisfying the predetermined condition is taken out from the customer information database as customer information, distributed as the customer information to the information request processing means, and the customer information distributed from the customer information distribution means is provided under predetermined conditions. Every time a business vehicle moves from a certain block of a plurality of divided blocks to a different block, customer information of the destination block is automatically sent from the host to the business vehicle and updated and displayed. Customer information providing system for commercial vehicles characterized by Rukoto.

[0010] The location where the above-mentioned "host" is provided can be exemplified by a "management center" which dispatches business vehicles such as a dispatch center, a command base and a sales office, but is not limited to this, and is provided via a wireless network. Any place that can be connected to the terminal can be selected.

The "wireless network" may be any medium capable of exchanging information between the terminal and the host, as well as business radio such as taxi radio, specific low-power radio, mobile phone line, PHS (Personal Handy). Pone System) network and a satellite network. In addition, a wireless network using not only radio waves but also magnetism, visible light, infrared light, and the like can be provided.

The above-mentioned "get-on / off information processing means" may be any means which can determine the getting-on / off state of the customer. As an example of this, it can be mentioned that the getting on / off state of the passenger is obtained by a charge meter provided in the business vehicle. Also,
Provision of a seat sensor or the like for determining whether or not a passenger is present can be exemplified.

The "time information processing means" and the "position information processing means" determine or correct the current time and the current position, respectively, by a GPS receiver provided in the business vehicle. A so-called car navigation system can be exemplified.

The "business vehicle information" can be a current time, a passenger getting on / off state, and a current position. Also, the weather,
Additional information such as ride fares, ride distances and comments can be included.

The above-mentioned "predetermined condition" can be arbitrarily selected, and specific time, date, day of the week, getting off place, weather, season and the like can be exemplified. The selection based on “time” selects past vehicle information at a specific time of rush hour (commuting, commuting, etc.) (one point or a range) in addition to the current vehicle information. be able to. As for the “date”, past business vehicle information such as a pay day or an event date can be selected.

[0016] The "customer information" satisfies a predetermined condition.
This is the business vehicle information described above. In addition, the customer information may be only a part of each business vehicle information (for example, a customer's boarding point),
It can be all of the business vehicle information. Further, it may include at least a boarding point of a customer satisfying the predetermined condition. In addition, as a specific example of the display of the customer information, for example, the expected value of the average sales amount, the number of customers, the unit time sales amount, etc.
(Past value).

The display of customer information by the "information request processing means" can be arbitrarily selected, and may be any of characters, figures, voices, and the like. Also, a combination of these may be used. Further, information other than the customer information can be displayed in combination. Of these, it is preferable to display the customer information together with a map of the surrounding area. In addition, the map information and the customer information are, for example, when a business vehicle moves from a certain block (area or zone) of a plurality of blocks on the map to a different block (area or zone), the business vehicle is located. The customer information of the block is automatically sent from the host to the business vehicle and updated and displayed on the map display screen.

Further, as exemplified in the second invention, when the customer information is updated with the movement of the business vehicle, the customer information of the destination area is automatically updated every time the business vehicle travels a certain distance. Can also be updated.

Also, as shown in the third invention, the customer information for each block or area is displayed for each specific location within the block or area so that the customer information for the entire block or area can be determined. Can also

Further, as exemplified in the fourth invention, when a business vehicle approaches a specific place in a block or area, customer information related to the place is displayed, and further detailed information of the place can be provided. .

The business vehicle information of the business vehicle customer information providing system is used not only by the information request processing means but also by the information request processing means.
It can be used for other applications. For example, as exemplified in the fifth invention, the host includes a vehicle allocation processing unit, the terminal includes a vehicle allocation reception unit, and the vehicle allocation processing unit is close to the currently requested vehicle allocation point and is an empty vehicle. Is retrieved from the customer information database, and the dispatching point is transmitted to the dispatching means of the commercial vehicle, and the dispatching receiving means can display the received dispatching point. In the business vehicle information, an optional item can be used as business information for creating a business daily report.

[0022]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a business vehicle customer information providing system according to the present invention will be described below with reference to FIGS. Embodiment 1 The customer information providing system for a commercial vehicle according to the first embodiment includes terminals provided in a plurality of commercial vehicles such as a taxi shown in FIG. 1 and a host 2 provided in a management center shown in FIG. . Further, transmission and reception are performed between the terminal 1 and the host 2 via a wireless network. The radio network can be arbitrarily selected, and examples thereof include business radio such as taxi radio, specific low-power radio, mobile phone network, PHS network, and satellite network. Further, a wireless network using not only radio waves but also magnetism, visible light, infrared light and the like can be provided.

1. 1. Terminal Configuration As shown in FIG. 1, a terminal 1 constituting the present business vehicle customer information providing system includes a terminal processing device 11, an input device 12, a display device 13, an external storage device 14, a communication device 15, a charge meter 16 And a GPS receiver 17. Among these, the terminal processing device 11 is a "business vehicle information processing means", a "time information processing means", an "information request processing means", and an "information request processing means". The receiver 17 is "position information processing means". Hereinafter, terminal 1
Each element will be described in detail.

(1) Terminal processing unit 11 The terminal processing unit 11 is constituted by a microcomputer or the like, and executes software corresponding to the sales vehicle information processing means 111, the time information processing means 112, and the information request processing means 113. be able to. (A) Sales Vehicle Information Processing Unit 111 The sales vehicle information processing unit 111 is obtained by devices such as the input device 12, the charge meter 16, the GPS receiver 17, and the time information processing unit 112. The boarding time, getting off time, current time, boarding distance, vehicle status (business, non-business, empty, real vehicle, pick-up, etc.), boarding point, getting off point, current point and additional information are collected as business vehicle information, Transmit to the information processing means. The boarding time, the boarding time, the boarding distance, the boarding point, and the boarding point can be obtained from the toll meter 16 or the like. In addition, the current time and the current location,
It can be calculated from the vehicle state. For example, the boarding time and the boarding point are the current time and the current point at the time of boarding.

(B) Time information processing means 112 The time information processing means 112 has a reference clock, and transmits the current time to the commercial vehicle information processing means 111. Further, the reference clock is corrected based on the GPS time obtained by the GPS receiver 17. (C) Information Request Processing Unit 113 The information request processing unit 113 transmits the condition input by the input device 12 to the customer information distribution unit 212 of the host 2 as a request condition. In addition, it receives the customer information distributed from the customer information distribution unit 212 and transmits it to the display device 13.

(1) Input Device 12 The input device 12 is composed of buttons, a keyboard, a touch panel, a voice recognition device, etc., inputs conditions for obtaining customer information, and outputs information request processing means of the terminal processing device 11. 113. Further, additional information, which is one item of the business vehicle information, can be input. Furthermore,
Arbitrary control of the terminal processing device 11 can be performed. (2) Display Device 13 The display device 13 is composed of a display such as a liquid crystal display, a plasma display, and a CRT display, and can display customer information, information on the company's business vehicles, and the like. It is also used for editing business vehicle information and the like. Further, an audio output device or the like may be provided.

(4) External Storage Device 14 The external storage device 14 stores software of the terminal processing device 11, map information, and the like, and can output arbitrary data in response to a request from the terminal processing device 11. it can. The external storage device 14 can be arbitrarily selected as long as it is a large-capacity storage medium.
And a drive thereof, a magnetic storage device such as a magnetic disk (including a hard disk), a magneto-optical storage device such as an MO, and a semiconductor memory such as an EEP-ROM (flash memory). . If a digital cellular phone network is used as a wireless network, map information distributed on the Internet can be obtained. (5) Communication Device 15 The communication device 15 is any device capable of transmitting and receiving business vehicle information, customer information, and the like to and from the host 2 via a wireless network.

(6) Toll Meter 16 The toll meter 16 is for calculating the fare in the actual vehicle.
When the passenger gets on and off, a boarding signal can be transmitted to the terminal processing device 11. At the time of getting off, a getting-off signal and a fare can be transmitted. Furthermore, corresponding signals can be transmitted even when the vehicle is picked up or empty. (7) GPS Receiver 17 The GPS receiver 17 can calculate the current position and the standard time by receiving GPS radio waves emitted from GPS satellites. Further, the calculated current position and the standard time are transmitted to the terminal processing device 11.

2. Configuration of Host As shown in FIG. 2, the host 2 configuring the present business customer information providing system includes a host processing device 21, an input device 22,
A display device 23, an external storage device 24, and a communication device 25 are provided. Among these, the host processing device 21 is the "customer information processing means" and the "customer information distribution means" according to the first aspect of the present invention.

The location where the host 2 is provided may be, for example, a "management center" for distributing business vehicles such as a distribution center, a command base, and a sales office. It can be arbitrarily selected as long as it can be connected to the terminal. In addition, it independently sells and provides customer collection information to a plurality of taxis and the like as an information providing service business. It can be installed and operated in a company (corporation). Hereinafter, each element of the host 2 will be described in detail.

(1) Host Processing Unit 21 The host processing unit 21 is constituted by a microcomputer or the like, and can execute software corresponding to the customer information processing unit 211 and the customer information distribution unit 212. (A) Customer Information Processing Unit 211 The customer information processing unit 211 receives the business vehicle information transmitted from the business vehicle information processing unit 111 of the business vehicle via the communication devices 15 and 25, and stores the customer information in the external storage device 24. The information is stored as the information database 241.

(B) Customer information distribution means 212 The customer information distribution means 212 is an information request processing means 1 for a commercial vehicle.
The request condition transmitted from the client 13 is received, and the customer information database 241 is searched for business vehicle information satisfying the request condition. Next, distribution is performed to the business vehicle that transmitted the request condition, using the corresponding business vehicle information as customer information. This customer information can be an item for all of the business vehicle information. Also, only necessary items according to the required conditions can be set.

(2) Input Device 22 The input device 22 is composed of buttons, a keyboard, a touch panel, voice recognition, and the like.
Can be sent to Also, any control of the host processing device 21 can be performed. (3) Display Device 23 The display device 23 is configured by a display such as a liquid crystal display, a plasma display, and a CRT display, and can display the state of the host processing device 21 and the like. Further, an audio output device or the like can be provided.

(4) External Storage Device 24 The external storage device 24 stores software of the host processing device 21, a customer information database 241, map information, and the like, and stores arbitrary data in response to a request from the host processing device 21. Can be output. The map information may be obtained on the Internet. Further, the external storage device 24 can be arbitrarily selected as long as the storage medium has a large capacity.
Optical storage media such as CD-ROM and DVD-ROM and drives thereof, magnetic storage devices such as magnetic disks (including hard disks), magneto-optical storage devices such as MO, and EEP-R
A semiconductor memory such as an OM (flash memory) can be exemplified. (5) Communication Device 25 The communication device 25 is an arbitrary device capable of transmitting and receiving business vehicle information and customer information to and from the terminal 1 via a wireless network.

2. Processing Operation of Customer Information Providing System for Commercial Vehicle The processing operation of the customer information providing system for commercial vehicle can be broadly classified into two operations of customer information processing and customer information acquisition processing. Hereinafter, this processing will be described. (1) Customer Information Processing Customer information processing is processing for accumulating business vehicle information of business vehicles as a customer information database 241. First, sales information is obtained by the sales vehicle information processing means 111 of the terminal processing device 11 shown in FIG. This business vehicle information is obtained by the time information processing means 112, the getting on / off information processing means 114, and the position information processing means 115. (Or calculate), boarding time, getting off time, current time, boarding distance, vehicle condition (business,
Non-business, empty, real and pick-up), boarding point, getting off point, current point, etc. Further, the driver of the commercial vehicle adds additional information through the input device 12. The additional information can be the weather, events (entertainment, payday, etc.), and the number of passengers waiting for boarding. The business vehicle information and the additional information are provided in various databases or VICs provided.
The information distributed from S (road traffic information system) or the like may be directly obtained on the host 2 side.

Next, the obtained business vehicle information is transmitted to the host 2 by the communication device 15 of the terminal 1. afterwards,
The communication device 15 of the host 2 receives the business vehicle information. Next, the obtained business vehicle information is accumulated in the customer information database 241 by the customer information processing means 211.

The storage format of the customer information database 241 can be arbitrarily selected. For example, they can be stored in a linear structure without any processing. In addition, in order to facilitate a search, the data can be stored in a table including search items, or can be stored by adding an index. In particular, by preparing a table or an index having frequently used search items (rush hour, rainy weather, etc.), the search can be performed quickly.

For example, there is a table as shown in FIG. On such a table, 2000 1
When a customer is picked up and boarded at City A (A ward, A town, A village, etc.) at 12:00 on March 1 and dropped off at a city B (B ward, B town, B village, etc.), the line item January of "month" and "1" of "day"
Lines such as fare, travel distance, boarding position, getting off position, number of business hours, etc. for "Sun", "Saturday" for "Day", "Holiday", "Day" for "Time zone", and "Winter" for "Season" Each item (business vehicle information) is stored. As a result, the business vehicle information can be classified along the table and accumulated.

(1) Customer Information Acquisition Process The customer information acquisition process is a process of referring to customer information from the customer information database 241 at the request of the driver of the commercial vehicle.
First, the driver of the commercial vehicle uses the input device 12 to input the conditions of the customer information to be sought. This condition is transmitted from the information request processing means 113 to the host 2 via the communication device 15 as a request condition. Next, the customer information distribution unit 212 searches the customer information database 241 for business vehicle information corresponding to the request condition received by the communication device 25 of the host 2. Thereafter, the searched business vehicle information is compiled as customer information and transmitted to the business vehicle by the communication device 25.

The information request processing means 113 of the terminal 1 of the commercial vehicle which has transmitted the request condition transmits the transmitted customer information to the communication device 1.
5 and displayed by the display device 13. When displaying the position information included in the customer information, the map information stored in the external storage device 14 is extracted, and a map around the position indicated by the position information is simultaneously displayed.

An example using the table of FIG. 3 will be described as a specific example of the customer information acquisition processing. For example, it is assumed that the commercial vehicle is traveling or stopped in A city (A ward, A town, A village, etc.).
In this case, the driver turns on the power of the terminal 1 and
Examine how much driving income can be expected in the morning (morning) of January 1, which is the current position. From the terminal, select "1
Conditions such as “month”, “1 day”, “morning”, and “the boarding position is A city” are transmitted to the customer information distribution means 212 as request conditions. Further, the customer information distribution means 212 searches the customer information database 241 as shown in FIG. 3 for line items matching the required conditions, and totalizes the business vehicle information accumulated in each column item, thereby obtaining the customer information. obtain. Thereafter, the customer information is transmitted to the information request processing means 113, and the fare or the number of customers as the customer information is output to the display device 13.

As a result, the customer information requested by the driver, such as the fare or the number of customers in the morning (morning) of January 1 in City A, is displayed on the display device 13, and the driver is notified in the morning of the day. To know the sales or the number of passengers. In addition to this information, fare revenue forecasts such as yearly, monthly, seasonal, weather, etc.
Predicted values such as travel distance, time, direction, number of business hours, etc. can also be provided based on past customer attracting information.

As described above, the terminal 1 that has been started up once
In the automatic state, the customer information at the present time of the destination is automatically provided as the business vehicle moves. For example, certain blocks (A city, A ward, A
Town, A village, etc.) different blocks (B city, B ward, B town,
(Village B, etc.), the map information of the current position of the business vehicle is updated to a map screen centering on the block (B city, B ward, B town, B village, etc.) and the destination of the business vehicle Is automatically transmitted from the host to the commercial vehicle, and updated and displayed (block B, city B, town B, village B, etc.).

The means for updating customer information will be specifically described below. (3) Means for updating customer information accompanying movement of a business vehicle Updating means (1) The map is divided into several blocks. (See FIG. 6) When the business vehicle moves from the current block D to the adjacent block B, the business vehicle acquires the current position of the vehicle by the GPS receiver 17 and automatically transmits the current position to the host 2. The host 2 blocks B from the received current position of the business vehicle.
Then, the customer information of the block is searched and transmitted to the business vehicle. The commercial vehicle displays the customer information received from the host 2 on the display device 13.
Update display on the screen.

(Block) A block is used to set a plurality of points based on latitude / longitude information and the like in the map information and connect the set points with a line to divide the map into a plurality of blocks. , Or divide into a plurality of blocks of a required size by a postal code, a telephone area code, or an arbitrary unit such as a city, town, village, ward, or school district. In addition, there is a method of dividing by a latitude and longitude like a grid, or dividing by a service vehicle area.

Update means (2) Updates and displays customer information every time a business vehicle travels a certain distance. (See FIG. 7) Each time the commercial vehicle travels a certain distance (for example, 2 km), the current position of the vehicle is acquired from the GPS receiver 17 and automatically transmitted to the host 2. The host 2 searches for customer information within a certain radius (for example, a radius of 2 km, etc.) from the received current position and transmits it to the commercial vehicle. The commercial vehicle displays the customer information received from the host 2 on the display device 13.
Update display on the screen.

Updating means (3) An area covered by a base station of a PHS or a mobile phone is defined as a block. (Refer to FIG. 8) When a PHS or a mobile phone is used for communication, the host specifies which base station is receiving the radio wave of the PHS or the mobile phone transmitted from the commercial vehicle. The host searches for customer information in the area covered by the specified base station (in the case of a mobile phone, a radius of 3 km), and transmits it to the business vehicle via the PHS or the mobile phone. The commercial vehicle updates and displays the customer information received from the host on the screen. In addition, the customer information displayed on the screen of the display device displays the distribution state (distribution map) of the number of customers for each specific location such as a taxi stand such as a station, a department store, or a hospital in the destination block. I do. When the location information and the time information are transmitted from the terminal 1 to the host 2, the host 2 calculates, for example, the number of customers for each specific location based on the data stored in the customer information database, and displays the distribution state of the number of customers. Is displayed at 13. (See Fig. 9)

After the display of the number of customers at the specific location as described above, the host checks the number of customers, selects one of the specific locations (the one with the largest number of customers), and reduces the selected specific location to a small one. Set as a partition. Then, when the business vehicle enters the small section including the specific location (confirmed by the position information sent from the business vehicle), the specific location (map) is enlarged and the customer information at the specific location is transmitted from the host,
The customer information is displayed on the display device together with the map. (See FIG. 10) Note that instead of the small section, a straight line distance from the business vehicle to the specific location may be set, and when the business vehicle reaches that distance, the customer information of the specific location may be displayed. .

As described above, by using the system for providing customer information for business vehicles of the present invention, the driver of the business vehicle can easily obtain the customer information necessary for attracting customers by operating the terminal 1. . In addition, since customer information is constantly updated and accumulated by business vehicle information transmitted from a plurality of business vehicles, it can be said that it is useful and latest information.

Further, the customer information is automatically updated to the customer information of the destination along with the updated map information of the current position at the destination corresponding to the movement of the business vehicle. The hand can know the customer information at the current position while driving.

Furthermore, the driver of the commercial vehicle can obtain such customer information according to various conditions (specific area, number of times of business, fare revenue, travel distance, travel time), and thus make or plan an operation plan. It is possible to make a prediction of the income obtained from the operation plan.

[Second Embodiment] A commercial vehicle customer information providing system according to a second embodiment is obtained by adding means for performing a vehicle allocation process to the commercial vehicle customer information providing system according to the first embodiment.
It comprises a terminal 1 provided in a plurality of business vehicles such as a taxi shown in FIG. 4 and a host 2 provided in a management center shown in FIG. Further, transmission and reception are performed between the terminal 1 and the host 2 through a wireless network. The wireless network can be arbitrarily selected as in the first embodiment.

1. Terminal Configuration As shown in FIG. 4, the terminal 1 configuring the commercial vehicle customer information providing system includes a terminal processing device 11, an input device 12, a display device 13, an external storage device 14, a communication device 15, a charge meter 16 And a GPS receiver 17. Among them, the terminal processing device 11 is “business vehicle information processing means”, “time information processing means”, and “information request processing means”. Also,
The terminal processing device 11 is also a “vehicle allocation receiving unit”. Further, the toll meter 16 is a "information processing means for getting on and off"
The receiver 17 is “position information processing means”. Hereinafter, among the components of the terminal 1, the terminal processing device 11, which is a component different from the embodiment, will be described. Elements other than the terminal processing device 11 are the same as in the first embodiment, and a description thereof will not be repeated.

The terminal processing device 11 is constituted by a microcomputer or the like, and includes a vehicle information terminal processing means 111, a time information processing means 112, and an information request processing means 1.
13 and software corresponding to the dispatch accepting means 116 can be executed. Among them, the sales vehicle information processing means 111, the time information processing means 112, the information request processing means 1
13 performs the same processing as in the first embodiment.

The vehicle allocation receiving means 116 receives the vehicle allocation signal including the vehicle allocation point transmitted by the vehicle allocation processing means 213 of the host 2 by the communication device 15 and displays a request for vehicle allocation on the display device 13. The display device 13 refers to the map information stored in the external storage device 14 and displays a map around the dispatch point on the display device 13.

2. Configuration of Host The host 2 configuring the customer information providing system for business vehicles is
As shown in FIG. 5, the host processor 21 and the input device 2
2. Display device 23, external storage device 24 and fare device 25
Is provided. The host processing device 21 is a customer information processing unit and a customer information distribution unit. The host processing device 21 is also a vehicle allocation processing unit. Hereinafter, host 2
A description will be given of the host processor 21 which is an element different from that of the first embodiment. Elements other than the host processing device 21 are the same as in the first embodiment, and a description thereof will be omitted.

The host processor 21 is constituted by a microcomputer or the like,
1. Software corresponding to the customer information distribution means 212 and the vehicle allocation processing means 213 can be executed. Among these, the customer information processing means 211 and the customer information distribution means 212 perform the same processing as in the first embodiment.

The vehicle allocation processing means 213 obtains the vehicle allocation point and the vehicle allocation time desired by the customer who has requested the vehicle allocation by using the input device 22. The vehicle allocation processing means 213 searches the customer information database 241 in the external storage device 24 for an empty vehicle and a business vehicle that can reach the vehicle allocation point earliest. Further, the dispatching point and the dispatching time are transmitted to the dispatch service receiving means 116 of the searched commercial vehicle.

1. Processing Operation of the Commercial Vehicle Customer Information Providing System The processing operation of the commercial vehicle customer information providing system of the second embodiment is similar to that of the first embodiment. Can be. Hereinafter, the vehicle allocation processing will be described.

When a customer who wants to use a commercial vehicle requests a dispatch to the management center, he / she notifies the dispatch point which is the desired boarding position and the dispatch time which is the desired time. These dispatch points and dispatch times are input by the input device 22,
It is transmitted to the vehicle allocation processing means 213. Vehicle allocation processing means 213
Is the currently available car and the business car that can reach the dispatch point earliest. The customer information database 241 in the external storage device 24
Search for. Then, the dispatch reception means 1 of the searched business vehicle
At 16, a dispatch point, a dispatch time, and the like are transmitted.

The vehicle allocation receiving means 116 of the commercial vehicle terminal 1 receives the vehicle allocation point and the vehicle allocation time transmitted by the vehicle allocation processing means 213 of the host 2 by the communication device 15 and the display device 1
A request for dispatch is displayed at 3. The display device 13 refers to the map information stored in the external storage device 14 and displays a map around the dispatch point on the display device 13.

4. Effect of Customer Information Providing System for Sales Vehicle As described above, the customer information providing system for business vehicle according to the second embodiment has the effect of the customer information providing system for business vehicle according to the first embodiment, as well as the dispatching point of a customer who wants to dispatch a vehicle. It can search for business vehicles that can be reached in a short time, and can be notified. Further, by using the customer information database 241 obtained by the customer information processing, the search can be easily performed.

It should be noted that the present invention is not limited to the above-described embodiment, but can be variously modified within the scope of the present invention depending on the purpose and application. That is, the search and display of the customer information is not limited to the business vehicle, but can also be performed on the management center side by providing the host processor 21 with the information processing requesting means. In addition, the host 2 can search for customer information via a radio communication such as a taxi radio, and notify the result of the search to a business vehicle not provided with the terminal 1.

Further, when the business vehicle information is stored in the customer information database, the host 2 can add and store the information. For example, referring to the current location, which is one item of the business vehicle information, the host 2 uses VICS (road traffic information communication system) to obtain road information such as road congestion status and construction status, and weather information and information on the Internet. event information,
Alternatively, business vehicle information such as map information or additional information can be obtained from an external database and accumulated. By performing such additional processing on the host 2 side, the burden on the commercial vehicle side can be reduced as much as possible.

The present location obtained from the position information processing means (GPS receiver) and the map information in the external storage device are both displayed, and can be used as a car navigation system. Further, the position information processing means is not limited to the GPS receiver, but may be a current position determination means using a vehicle speed sensor, a direction sensor, or the like. Also,
The GPS receiver and the current position determination means can be used together.

Further, in the commercial vehicle customer information providing system according to the second embodiment, the call terminal of the customer desiring dispatch can receive the call position of a PHS telephone or the like and determine the dispatch point. This eliminates the need for the customer to make a call at the dispatch point, and also prevents a mistake in listening to the dispatch point and an input error.

[0067]

According to the customer information providing system for business vehicles according to the first to fourth aspects of the present invention, the customer information necessary for attracting customers can be easily provided to the driver of the business vehicle. In addition, customer information is based on business vehicle information transmitted from multiple business vehicles,
Because it is constantly updated and stored, it can be said that it is useful and the latest information.

Further, when a business vehicle moves from one block (area) to a different block (area) during business hours, customer information is automatically stored in accordance with the current position of the business vehicle, ie, the destination area. The driver does not need to update and display each block (area) as the vehicle travels, and can obtain customer information with little burden.

Further, in order to display, for example, the distribution status of the number of customers, which is the customer information for each specific location in the block, and the customer information related to the specific location when approaching the specific location further, the commercial vehicle is provided with these information. Efficient sales activities can be performed based on the information.

Further, the driver of the commercial vehicle can obtain such customer information according to various conditions (specific area, number of times of business, fare revenue, travel distance, travel time), thereby making an operation plan and the like. You can make a prediction of the income you will get from the plan.

Further, in addition to the above-mentioned effects, the business vehicle customer information system according to the fifth aspect of the present invention can search for a business vehicle that can reach a vehicle allocation point of a customer who wants to allocate the vehicle in a short time, and can notify the vehicle.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a terminal configuration according to a first embodiment.

FIG. 2 is a block diagram illustrating a host configuration according to a first embodiment.

FIG. 3 is a table for explaining a table structure example of a customer information database.

FIG. 4 is a block diagram illustrating a terminal configuration according to a second embodiment.

FIG. 5 is a block diagram illustrating a host configuration according to a second embodiment.

FIGS. 6A and 6B are views for explaining display updating means, and show an example in which a map is divided into several blocks (A to D) to form blocks.

7 (a) and 7 (b) are for explaining the display updating means as in FIG. 6, and show an example in which the display is updated based on the traveling distance of the commercial vehicle.

FIGS. 8 (a) and 8 (b) are for explaining the display updating means, and are similar to the case where a block is divided for each area (block) covered by a PHS or a mobile phone base station. Here is an example.

FIG. 9 is a diagram showing a distribution state of customer information for each specific place in a block.

FIG. 10 shows a display state of enlarged customer information at a specific place.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 Terminal processing device 111 Sales vehicle information processing means 112 Time information processing means 113 Information request processing means 114 Getting-on / off information processing means 115 Position information processing means 116 Vehicle allocation reception means 16 Input device 13 Display device 14 External storage device 15 Communication device 16 Charge meter (Get-on / off information processing means) 17 GPS receiver (position information processing means) 21 host processing device 211 customer information processing means 212 customer information distribution means 22 input device 23 display device 24 external storage device 241 customer information database 25 communication device.

Claims (5)

[Claims] 1. A service vehicle information processing means, comprising: a terminal provided in a business vehicle; and a host provided in a management center, wherein the business vehicle terminal and the host are connected via a wireless network. , Time information processing means, information request processing means, getting on and off information processing means and position information processing means, the host comprises customer information processing means and customer information distribution means, and the business vehicle information processing means comprises at least the time information The current time, the passenger's getting on and off state and the current position obtained by the processing means, the getting on / off information processing means and the position information processing means are transmitted to the customer information processing means as business vehicle information, and the information request processing means is provided with a predetermined condition. Requesting the customer information distributing means from the customer information distributing means, and displaying the customer information distributed from the customer information distributing means, wherein the customer information processing means receives the business vehicle information The customer information distributing means fetches the business vehicle information satisfying the predetermined condition from the customer information database according to the request from the information request processing means as customer information. The customer information delivered to the processing means as the customer information, and the customer information delivered from the customer information delivery means is transmitted to a destination block every time the business vehicle moves from one block of a plurality of blocks divided under predetermined conditions to a different block. A customer information providing system for a commercial vehicle, wherein the customer information of the block is automatically sent from the host to the commercial vehicle and updated and displayed. 2. A service vehicle information processing means comprising: a terminal provided in a business vehicle; and a host provided in a management center, wherein the business vehicle terminal and the host are connected via a radio network. , Time information processing means, information request processing means, getting on and off information processing means and position information processing means, the host comprises customer information processing means and customer information distribution means, and the business vehicle information processing means comprises at least the time information The current time, the passenger's getting on and off state and the current position obtained by the processing means, the getting on / off information processing means and the position information processing means are transmitted to the customer information processing means as business vehicle information, and the information request processing means is provided with a predetermined condition. Requesting the customer information distributing means from the customer information distributing means, and displaying the customer information distributed from the customer information distributing means, wherein the customer information processing means receives the business vehicle information The customer information distributing means fetches the business vehicle information satisfying the predetermined condition from the customer information database according to the request from the information request processing means as customer information. The customer information is distributed to the processing means as the customer information, and the customer information distributed from the customer information distribution means is such that, every time the business vehicle travels a certain distance, the customer information of a certain area of the destination is automatically transferred from the host to the business vehicle. A customer information providing system for commercial vehicles, which sends the information to a customer and updates it. 3. The business vehicle customer information providing system according to claim 1, wherein the customer information is displayed for each specific location on the map screen of the block or area. 4. The business vehicle customer information providing system according to claim 3, wherein the customer information displays customer information related to the specific location when the business vehicle approaches the specific location. 5. The host includes a vehicle allocation processing unit, the terminal includes a vehicle allocation reception unit, and the vehicle allocation processing unit is close to a vehicle allocation point requested at the present time,
2. A service vehicle that is vacant is searched from the customer information database, and the dispatching point is transmitted to the dispatching means of the commercial vehicle, and the dispatching receiving means displays the received dispatching point.
4. The customer information providing system for a commercial vehicle according to any one of items 1 to 4.