FR3030090A1 - DECISION ASSISTANCE SYSTEM FOR A USER OF A MOTOR VEHICLE WITH CIRCULATION INCIDENT - Google Patents

Abstract

The present invention relates to a decision support system, in particular usable by a user of a motor vehicle victim of a traffic incident, such as a breakdown or an accident, comprising a communication module, a device geolocation, a plurality of automotive repair establishments, and a file in which is stored an internal list of said automotive repair establishments, said communication module comprising a means of selecting one of said automotive repair establishments, according to one or several criteria, one of the criteria being the proximity of said establishment to the communication module, and a means of placing in telephone communication with said establishment

Description

The present invention relates to a communication system for use by a user of a motor vehicle during a traffic incident. . When driving in an automobile, and when it breaks down or in the event of an accident, several steps must be taken to obtain coverage by insurance, assistance or a manufacturer's warranty, the towing of the broken down vehicle or accident, the preferred destination of such a tow, and finally the repair, associated if necessary with the loan of a vehicle of courtesy. All these steps are quite complex, and often a motorist does not have the relevant information to perform the steps in the best conditions. In many cases it is already difficult to determine which town it is on which road, if it is on a ramp connecting two highways for example. However, this information often determines the first caller to call for assistance and is important to ensure rapid towing of the vehicle. Moreover, the repair of a vehicle following an incident on the road is usually handled in an emergency, which does not optimize the resources in terms of garage, availability of parts needed for repair and the use of parts at the best cost, and if necessary re-use parts, often providing a much lower cost and a benefit for the environment. Indeed, for a user in a broken down or broken vehicle situation, the priority will often be the shortest expected time for the step to take place. As long as he is beside his vehicle on the road, he wants the tow truck to come as soon as possible, then he wants to arrive at a garage as soon as possible. Once his vehicle is put in a garage and the tow truck is gone, it becomes very difficult to change the garage, and the optimization routes are mostly exhausted.

The present invention aims to overcome at least some of these disadvantages.

An object of the present invention is to propose a system that makes it possible to reduce unnecessary waiting times. Another object of the present invention is to propose a system which makes it possible, in the event of an incident with an automobile, to have very early information enabling the selection of a suitable repair actor. Another object of the present invention is to propose a system which makes it possible to limit the costs following an incident. Still another object of the present invention is to provide a system which allows for increased use of re-use parts in automobile repair following an incident. For this purpose it proposes a decision support system, in particular usable by a user of a motor vehicle victim of a traffic incident, such as a breakdown or an accident. This system is particular in that it comprises a communication module, a geolocation device, a plurality of automotive repair establishments, and a file in which is stored an internal list of said automotive repair establishments, said module of communication comprising a means for selecting one of said automotive repair establishments, according to one or more criteria, one of the criteria being the proximity of said establishment to the communication module, and a means of placing in telephone communication with said establishment. Thanks to these provisions, it becomes possible in the event of a traffic incident to choose an establishment of a given network to which to send his vehicle with the tow truck, and thus hope for a guarantee of being satisfied by the rules in force in this area. network.

According to other characteristics, said internal list can distinguish three types of establishment: specialized body shops, specialized motor vehicle establishments, and establishments offering spare parts, thus enabling a second selection criterion, 30 - file may contain, for at least one of the said car repair establishments, a list of available spare parts 3030090 3 in the said establishment, thus facilitating the choice of that establishment when it has the required spare part in the form of a spare part. reuse, one of the criteria of the means of selection may be the availability in said establishment of a type of spare part to be filled in by said user, thus allowing the user to quickly find an establishment with the piece sought, and secondly to extend the use of parts reused in cases of emergency repair, said communication module may comprise means of access via the Internet, and reading of an external database comprising an external list of automobile repair establishments, and said means of selection being a means of selection on said internal list and said external list, and one of said criteria being the presence or not in said internal list of said establishment; such a provision makes it possible in particular, if there is no establishment of the internal list in the vicinity, to fall back on another non-member institution of the network, said communication module may comprise a declaration of amicable report form , a means of supplementing said form and a means of sending to a predetermined insurer of said completed form, thus making it possible, on the one hand, to guarantee the regulatory presence of a statement in the vehicle, and on the other hand to ensure a rapid observation, and if necessary the establishment and addition to the report, evidence by photos, said communication module may include a call for help key, configured to call the nearest police service at the time of the call ; this provision allows a vulnerable person with a single touch of touch to be placed in a telephone connection with a nearby police service and to obtain their help. The present invention also relates to a security kit comprising a warning triangle, a fluo jacket, and a decision support system according to the invention. Such a kit makes it possible to improve safety, in particular by reducing the duration of presence with a vehicle immobilized on a road, and allows a faster and less expensive repair of the vehicle. The advantage provided by the present invention lies mainly in the fact that it becomes possible to choose with relevance the car garage where to send his vehicle 3030090 4 broken down or accident, during a traffic incident, instead of undergoing this choice. This choice may be of even greater interest when the driver knows which parts are necessary for the repair and is ready to accept re-use parts. The present invention will be better understood on reading the detailed description which FIG. 1 is a schematic view of a system according to one embodiment of the invention. The method according to the invention is intended to be implemented by a driver 10 during an incident, in particular a breakdown or an accident of a vehicle on a road. The system according to the invention comprises a communication module 1 of Smartphone or tablet type, hereinafter referred to as "Smartphone", provided with a specific application.

This smartphone has a geo-location device 2, able to determine the location of the vehicle at the time of the incident. The smartphone comprises an application with a program configured to select a correspondent in a list based on criteria, one of the criteria being the geographical proximity, determined by the geolocation device 2, and establish a telephone communication with this correspondent. The system according to the invention furthermore comprises a file comprising in particular a list of automobile garages 3, 4, 5, which can be subdivided into bodybuilders 3, mechanical garages 4, and garages proposing spare parts for reuse 5. This list includes in particular automobile garages members of a network, and may include other automobile garages, particularly in areas where members of the network do not cover as well the territory on which the driver is driven. The application may be provided with the possibility of connecting to an external base, such as a telephone directory, for various services such as police, insurance and assistance services. The application can also provide personalized information about the user: type of car, make, model, 3030090 5 year of release, name of insurance, and assistance with which the user has established a contract, ... In the event of an incident on the road, which may be an accident, or a breakdown of the vehicle, the user, who may be the owner or the driver of the vehicle, 5 or a passenger , can start the application. The application can then associate the identified location, the public service 6 (gendarmerie, municipal police, ...) who must be informed of the incident, in order to take if necessary traffic control measures. The smartphone then makes a call to this service, and puts the driver in telephone relation with said service. The application can also make it possible to declare the accident to its insurer 7 by an online statement (e-report) preferably approved insurance, on the model of the automobile accident paper report. When the system conforms to this embodiment, just launch this part of the application, and follow the instructions on the Smartphone screen by answering the questions. The location of the accident as well as the type of vehicle and its registration can be filled automatically thanks to geolocation and prerecorded data. The application can then make a call to the assistance 8 which must take care of the towing. By knowing the registration number of the vehicle, the interlocutor can confirm the taking over or not of the towing, and give the coordinates of a towing company. Depending on the location, and depending on whether it is an accident or a breakdown, the application identifies car garages near the identified location. The system according to the invention can search, in priority, among the automobile garages members of the network, in which the repairs will have a good chance of being less expensive than in the average of automobile garages. The driver can select one to which the tow truck can tow it.

For example, he may select a bodybuilder if it is an accident and the damage is mainly to the bodywork. He may choose a mechanic repair mechanic if it is a mechanical failure.

3030090 6 He can finally choose a garage with spare parts, especially if the vehicle is old, and no longer deserves to put the price of new parts, or if the driver thinks it is a major repair, such as replacing an engine and the vehicle is no longer under warranty.

In some cases, the driver knows what parts are needed to repair his vehicle, or at least he has a pretty good idea. In this case, the application proposes to him an additional criterion of selection of the automobile garage, which is the availability or not of the, or parts of reuse necessary. For this purpose, the system according to the invention comprises a database of data disposed on the internet, on which all the garages of the network, or at least some of them, regularly inform the list of spare parts they have. In case of failure or accident, the application can connect to this database, and check if the parts or certain parts needed are available in a garage in the area in 15 reuse room. In some cases such re-use parts can come from a car break. Depending on the response, towing can be directed to the garage that is best able to carry out repairs quickly and inexpensively, particularly through the use of re-use parts. The system according to the invention therefore makes it possible to use re-use parts for the repair of vehicles following a breakdown or an accident, and therefore as part of an emergency treatment. It is understandable that the system allows in some cases significantly reduce the repair bill. The application may also provide an off-duty vehicle pick-up service, or legal assistance, in cases where such services are useful in this case. The invention also relates to an incident kit, comprising a triangle, intended to be placed on the roadway to warn other drivers of the presence of the immobilized vehicle, a fluorescent jacket, intended to be worn by the driver when he leaves his vehicle. immobilized vehicle, in order to be well seen by other drivers, and a smartphone-type device, including an application as described above. Such a kit may be recommended to any driver of a vehicle, to enable it to run smoothly after an incident, both from a security point of view, and from the point of view of the best cost of treatment. . In one embodiment described above, this kit automatically includes the amicable report in digital form, provided in the application installed on the Smartphone.

According to another embodiment of the invention, the device of the Smartphone type may include an "emergency" key, assigned to a call for help. When, for example, a vulnerable person is alone driving his car, he may find that someone is following him. She may think that this person has bad intentions. By pressing the "emergency" key 10, the device determines the location where it is at the time of pressing the key, and finds the nearest police station, and makes a call to this police station. As soon as the communication is established, the police officer hears a message indicating the identity of the caller and his precise location. This information can also be transmitted by text message. A conventional telephone link is established allowing the person to describe the situation and to give any information useful for the organization of a police intervention. The telephone link may also allow a police officer to hear what is happening, especially if the abuser is planning to act. The fact that the abuser realizes that a communication is established with a police service can in many cases dissuade him, and convince him to give up and leave. It is also conceivable to affix on the vehicle an acronym meaning that the driver of this vehicle is equipped with a backup system, which can from the beginning dissuade potential aggressors.

A text message can also start at the same time to one or more of the person's friends, chosen from a pre-established list based on their proximity to the place of the call. This allows one or more people to intervene or to listen through the telephone link. The present invention is not limited to the case of restrictive automobiles, but applies equally to the case of heavy goods vehicles, buses, motorcycles and the like, the term "automobile" to be taken in its broad sense which includes such vehicles.

The present invention can also be applied in other fields where the urgent repair treatment does not usually make it possible to optimize these repairs.

Claims (8)

REVENDICATIONS1. Decision support system, in particular usable by a user of a motor vehicle, victim of a traffic incident, such as a breakdown or an accident, characterized in that it comprises a communication module, a geolocation device, a plurality of automotive repair establishments, and a file in which is stored an internal list of said automotive repair establishments, said communication module comprising a means for selecting one of said automotive repair establishments, according to one or more criteria, one of the criteria being the proximity of said establishment to the communication module, and a means of setting in telephone communication with said establishment. 2. System according to the preceding claim, wherein said internal list distinguishes three types of establishments: institutions specialized in bodywork, specialized establishments in automobile mechanics, and establishments offering re-used parts. 3. System according to the preceding claim, wherein said file comprises for at least one of said facilities offering re-use parts, a list of spare parts reuse available in said establishment. 4. System according to the preceding claim, wherein one of the criteria of the selection means is the availability in said establishment of a type of spare part reuse to be filled by said user. 5. System according to one of the preceding claims, wherein said communication module comprises means for accessing the Internet, and reading an external database comprising an external list of automotive repair establishments, and said means selection is a selection means on said internal list and said external list, and one of said criteria is the presence or absence in said internal list of said establishment. 3030090 10 6. System according to one of the preceding claims, wherein said communication module includes an amicable declaration form, a means of completing said form and a means of sending to a predetermined insurer of said completed form. 5 7. System according to one of the preceding claims, wherein said communication module comprises a call button, configured to call the nearest police service at the time of the call, and said system has an acronym affixed on the vehicle, meaning that the driver of that vehicle is equipped with a back-up system. 10 8. Security kit comprising a warning triangle, a fluorescent jacket, and a decision support system according to one of the preceding claims.