CN1838168A - Multilingual Intelligent Wireless Image Ordering System - Google Patents
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Abstract
Description
技术领域technical field
本发明涉及的是一种计算机应用技术领域的系统,特别涉及一种多语种智能无线图像点菜系统。The invention relates to a system in the field of computer application technology, in particular to a multilingual intelligent wireless image ordering system.
背景技术Background technique
目前大部分餐饮企业的运作管理模式基本上还是沿袭传统的方法,即依靠人工处理顾客垂询、服务员落单并将所点菜单的手写存根传送到厨房;厨房各单位依照服务员所写的菜单而制作菜肴,最后由跑菜员及服务员将完成的菜肴递送给顾客。但是,随着餐厅的规模及顾客的流量日益增大,这种传统的运作模式在近年已经受到挑战,这个传统行业的竞争也越来越激烈。因此,如何利用现代的信息技术来提高餐饮企业的运作效率,降低运营成本,提高顾客满意度和忠诚度,在激烈的市场竞争中获得竞争优势与永续发展是每个餐饮企业必须要考虑的问题。因此开发一种新型的以顾客为主体的无线餐饮点菜系统具有重要的意义。At present, the operation and management mode of most catering enterprises basically follows the traditional method, that is, relying on manual processing of customer inquiries, waiters to place orders, and sending the handwritten stubs of the ordered menus to the kitchen; all units in the kitchen make menus according to the menus written by the waiters Dishes, and finally the food runners and waiters deliver the completed dishes to customers. However, with the increasing scale of restaurants and the increasing flow of customers, this traditional mode of operation has been challenged in recent years, and the competition in this traditional industry has become increasingly fierce. Therefore, how to use modern information technology to improve the operational efficiency of catering enterprises, reduce operating costs, improve customer satisfaction and loyalty, and gain competitive advantages and sustainable development in the fierce market competition is what every catering enterprise must consider question. Therefore, it is of great significance to develop a new type of wireless catering ordering system that takes customers as the main body.
经对现有技术文献的检索发现,中国发明专利“掌上无线点菜系统”,申请号02100184.7,公开号为1434394A。该专利公开了该掌上一种无线点菜系统包括:掌上无线点菜器、通信基站、网络控制器、打印机、服务器电脑、工作端电脑和相应的管理和控制软件,服务员在掌上无线点菜器上根据顾客的要求完成点单后,发送给通信基站;经服务器电脑处理后,自动分类下单到冷食间、厨房间、酒吧、服务台等相关部门。该无线点菜系统具有以下局限性:(1)点菜系统为文字操作,不具有直观性;(2)菜单系统分类不明确,顾客无从下手;(3)特殊服务特色不明显;(4)此系统的菜单分类中没有健康饮特殊食服务的理念;(5)此系统语种单一,顾客适应面小。After searching the prior art documents, it is found that the Chinese invention patent "handheld wireless ordering system" has the application number 02100184.7 and the publication number is 1434394A. The patent discloses that the handheld wireless ordering system includes: a handheld wireless vegetable ordering device, a communication base station, a network controller, a printer, a server computer, a working computer and corresponding management and control software, and the waiter can place the order on the handheld wireless vegetable ordering device. After ordering is completed on the Internet according to the customer's requirements, it is sent to the communication base station; after being processed by the server computer, the order is automatically classified and placed to the cold food room, kitchen, bar, service desk and other related departments. The wireless ordering system has the following limitations: (1) The ordering system is text-based and not intuitive; (2) The classification of the menu system is not clear, and customers have no way to start; (3) The special service features are not obvious; (4) There is no concept of healthy diet and special food service in the menu classification of this system; (5) The language of this system is single, and the customer adaptability is small.
发明内容Contents of the invention
本发明的目的在于针对现有技术中存在的上述不足,提供一种健多语种智能无线图像点菜系统。使各种菜肴直接以图像形式显示于顾客面前,针对不同需求客户提供不同特色菜肴,同时可适用于不同国籍顾客,以适应不断对外交流的需求。The object of the present invention is to provide a multilingual intelligent wireless image ordering system for the above-mentioned deficiencies in the prior art. Various dishes are directly displayed in front of customers in the form of images, and different special dishes are provided for customers with different needs. At the same time, it can be applied to customers of different nationalities to meet the needs of continuous foreign exchanges.
本发明是通过以下技术方案实现的,本发明包括:现场智能点菜模块、无线数据传输功能模块、后台管理功能模块。现场智能点菜模块将点菜信息经无线数据传输功能模块发送到后台管理功能模块。The present invention is realized through the following technical solutions, and the present invention includes: an on-site intelligent ordering module, a wireless data transmission function module, and a background management function module. The on-site intelligent ordering module sends the ordering information to the background management function module through the wireless data transmission function module.
现场智能点菜模块包括:语种选择功能模块、菜系选择功能模块及点菜功能模块,以上所述模块集中在一个PDA(个人数字助理)内。顾客通过语种选择功能模块完成语种选择后进入菜系选择功能模块,进行菜系选择,菜系选择好后进入点菜功能模块,完成点菜。The on-site intelligent ordering module includes: a language selection function module, a cuisine selection function module and an order function module, and the above modules are concentrated in a PDA (Personal Digital Assistant). After the customer completes the language selection through the language selection function module, he enters the cuisine selection function module to select the cuisine. After the cuisine is selected, he enters the order function module to complete the order.
其中,所述的语种选择功能模块,提供包含汉语,英语,日语,韩语,俄语,意大利语,德语,法语,葡萄牙语,希腊语,阿拉伯语等38种语言。顾客点击不同的国旗,即可选择相应的国家的语言。Wherein, the language selection function module provides 38 languages including Chinese, English, Japanese, Korean, Russian, Italian, German, French, Portuguese, Greek, and Arabic. Customers can choose the language of the corresponding country by clicking on different national flags.
所述的菜系选择功能模块,其菜系选择有两种模式:八大菜系选择模式和功能保健菜系选择,八大菜系选择模式就是按鲁、川、粤、闽、苏、浙、湘、徽菜系进行点菜;功能保健菜系选择针对特殊要求顾客的健康饮食模式,包含有高血压保健菜系,高血脂保健菜系,心脏病保健菜系、糖尿病保健菜系,内分泌病保健菜系,胃肠疾病保健菜系。Described cuisine selection function module, its cuisine selection has two modes: eight major cuisines selection modes and functional health care cuisines selection, eight major cuisines selection mode is to order according to Shandong, Sichuan, Guangdong, Fujian, Jiangsu, Zhejiang, Hunan, Anhui cuisines. Cuisine; Functional and health-care dishes to choose healthy eating patterns for customers with special requirements, including health-care dishes for high blood pressure, health-care dishes for hyperlipidemia, health-care dishes for heart disease, health-care dishes for diabetes, health-care dishes for endocrine diseases, and health-care dishes for gastrointestinal diseases.
所述的点菜功能模块,顾客点击每一道菜后都会显示出相应的示意图片、价格、营养特点及历史典故,选中该菜肴加入到点菜清单中。点完菜后,将会出现整个点菜清单,点菜清单中列出了顾客点菜的所有信息及其总共的项数和价格。顾客确认后,点菜清单通过无线数据传输功能模块传送到后台管理功能模块。In the described ordering function module, after the customer clicks on each dish, the corresponding schematic picture, price, nutritional characteristics and historical allusions will be displayed, and the dish is selected to be added to the order list. After ordering, the entire order list will appear, which lists all the information of the customer's order and the total number of items and prices. After the customer confirms, the order list is transmitted to the background management function module through the wireless data transmission function module.
后台管理功能模块包括:服务器菜单接收功能模块、服务器菜单管理功能模块、收银管理功能模块和数据库管理功能模块。菜单接收功能模块接收现场智能点菜模块通过无线网络传送过来的点菜清单。菜单管理功能模块对顾客的点菜清单进行分类统计、消费计算,并传送到各个相应的厨房打印机进行打印菜单和制作菜肴,传送到收银台进行收费。收银管理功能模块显示出餐厅的所有桌台的图标:已经开台的餐桌显示红色,已经预订了的餐桌显示绿色,还没有开台的餐桌显示灰色。点击每个桌台的图标,相应桌台的就餐信息就会显示出来。收银管理功能模块接收管理服务中心传来的消费清单,向顾客收费后,将收费状况传向管理中心服务器。数据库管理模块包含所有的菜谱信息,打折信息、库存管理等。The background management function module includes: a server menu receiving function module, a server menu management function module, a cashier management function module and a database management function module. The menu receiving function module receives the order list transmitted by the on-site intelligent order module through the wireless network. The menu management function module classifies and counts the customer's order list and calculates the consumption, and sends it to each corresponding kitchen printer to print the menu and make dishes, and sends it to the cashier for charging. The cash register management function module displays the icons of all tables in the restaurant: the tables that have been opened are displayed in red, the tables that have been reserved are displayed in green, and the tables that have not been opened are displayed in gray. Click the icon of each table, and the dining information of the corresponding table will be displayed. The cash register management function module receives the consumption list from the management service center, charges the customer, and then transmits the charging status to the management center server. The database management module contains all recipe information, discount information, inventory management, etc.
所述的无线数据传输功能模块包括:无线网卡,无线网桥。无线网卡和无线网桥构成局域无线网络,智能点菜模块通过无线网卡将客户的点菜信息以无线形式发出,菜单经过无线网桥发送到后台管理功能模块。各组成部分之间无线方式连接,可方便地进行系统扩展。The wireless data transmission function module includes: a wireless network card and a wireless bridge. The wireless network card and the wireless bridge form a local area wireless network, and the intelligent ordering module sends the customer's order information in a wireless form through the wireless network card, and the menu is sent to the background management function module through the wireless network bridge. All components are connected wirelessly, which can facilitate system expansion.
本发明可以适用不同国籍及语种顾客,可以应用于涉外饭店;各种菜肴图文并茂,可使顾客直观形象了解菜肴特点;针对不同口味客户群推出多种可选菜系;针对不同身体状况顾客,突出各种可选保健菜系;点菜系统之间采用无线连接,可方便地进行扩展。The present invention can be applied to customers of different nationalities and languages, and can be applied to foreign-related restaurants; all kinds of dishes are rich in pictures and texts, which can make customers understand the characteristics of dishes intuitively; a variety of optional cuisines are introduced for customer groups with different tastes; There are a variety of optional health dishes; the wireless connection between the ordering systems can be easily expanded.
附图说明Description of drawings
图1为本发明的硬件组成框图。Fig. 1 is a block diagram of hardware composition of the present invention.
图2为PDA客户端点菜流程图。Fig. 2 is a flow chart of ordering dishes on the PDA client side.
具体实施方式Detailed ways
如图1、2所示,本发明包括:现场智能点菜模块、无线数据传输功能模块、后台管理功能模块。现场智能点菜模块将点菜信息经无线数据传输功能模块发送到后台管理功能模块。As shown in Figures 1 and 2, the present invention includes: an on-site intelligent ordering module, a wireless data transmission function module, and a background management function module. The on-site intelligent ordering module sends the ordering information to the background management function module through the wireless data transmission function module.
现场智能点菜模块包括:语种选择功能模块、菜系选择功能模块及点菜功能模块,以上所述模块集中在一个PDA内,PDA采用惠普公司的HP iPAQ 1930。语种选择功能模块通过以下方式工作:顾客点击不同的国旗,即可国家的语言,如日本客人点击太阳旗即可进入日语点菜功能,语种功能模块包含包含汉语,英语,日语,韩语,俄语,意大利语,德语,法语,葡萄牙语,希腊语,阿拉伯语等38种语言。完成语种选择后进入菜系选择功能模块,菜系选择功能有两种模式:八大菜系选择模式和功能保健菜系选择,按八大菜系选择模式可按鲁、川、粤、闽、苏、浙、湘、徽等菜系进行点菜,如;按功能保健菜系选择针对特殊要求顾客的健康饮食模式,包含有高血压保健菜系,高血脂保健菜系,心脏病保健菜系、糖尿病保健菜系,内分泌病保健菜系,胃肠疾病保健菜系,如选择高血压保健菜系则会提供西芹百合、香菇菜心等菜肴。菜系选择功能完成后进入点菜功能模块,顾客点击每一道菜后都会显示出相应的示意图片、做法、价格、营养特点及历史典故,选中该菜肴加入到点菜清单中,。点完菜后,将会出现整个点菜清单。点菜清单中列出了顾客点菜的所有信息及其总共的项数和价格。顾客确认后,点菜清单会无线数据传输功能模块传送到后台管理功能模块。The on-site intelligent ordering module includes: language selection function module, cuisine selection function module and order function module. The above-mentioned modules are concentrated in a PDA, and the PDA adopts HP iPAQ 1930 of Hewlett-Packard Company. The language selection function module works in the following way: customers click on different national flags to get the country’s language. For example, Japanese customers click on the sun flag to enter the Japanese order function. The language function module includes Chinese, English, Japanese, Korean, Russian, Italian, German, French, Portuguese, Greek, Arabic and other 38 languages. After completing the language selection, enter the cuisine selection function module. The cuisine selection function has two modes: the selection mode of eight major cuisines and the selection mode of functional health care cuisines. and other cuisines to order, such as; according to the functional health cuisine, select the healthy eating pattern for customers with special requirements, including hypertension health care cuisine, high blood fat health care cuisine, heart disease health care cuisine, diabetes health care cuisine, endocrine disease health care cuisine, gastrointestinal Disease health care dishes, if you choose hypertension health care dishes, you will provide dishes such as celery lily, shiitake mushrooms and Chinese cabbage. After the cuisine selection function is completed, enter the order function module. After the customer clicks on each dish, the corresponding schematic picture, recipe, price, nutritional characteristics and historical allusions will be displayed. Select the dish and add it to the order list. After ordering, the entire order list will appear. The order list lists all the information of the customer's order and the total number of items and prices. After the customer confirms, the order list will be sent to the background management function module by the wireless data transmission function module.
后台管理功能模块包括:服务器菜单接收功能模块、服务器菜单管理功能模块、收银管理功能模块和数据库管理功能模块。菜单接收功能模块接收现场智能点菜模块通过无线网络传送过来的点菜清单。菜单管理功能模块对顾客的点菜清单进行分类统计、消费计算,并传送到各个相应的厨房打印机进行打印菜单和制作菜肴,传送到收银台进行收费。收银管理功能模块显示出餐厅的所有桌台的图标:已经开台的餐桌显示红色,已经预订了的餐桌显示绿色,还没有开台的餐桌显示灰色。点击每个桌台的图标,相应桌台的就餐信息就会显示出来。收银管理功能模块接收管理服务中心传来的消费清单,向顾客收费后,将收费状况传向管理中心服务器。数据库管理模块包含所有的菜谱信息,打折信息、库存管理等。The background management function module includes: server menu receiving function module, server menu management function module, cashier management function module and database management function module. The menu receiving function module receives the order list transmitted by the on-site intelligent order module through the wireless network. The menu management function module classifies and counts the customer's order list, calculates consumption, and sends it to each corresponding kitchen printer to print the menu and make dishes, and sends it to the cashier for charging. The cash register management function module displays the icons of all tables in the restaurant: the tables that have been opened are displayed in red, the tables that have been reserved are displayed in green, and the tables that have not been opened are displayed in gray. Click the icon of each table, and the dining information of the corresponding table will be displayed. The cash register management function module receives the consumption list from the management service center, charges the customer, and then transmits the charging status to the management center server. The database management module contains all recipe information, discount information, inventory management, etc.
所述的无线数据传输功能模块包括:无线网卡,无线网桥,管理中心服务器,收银台服务器。无线网卡可以采用高锐公司的高锐802.11B SD型无线网卡,无线网桥可以采用美国网件公司的NETGEAR WG602型无线网桥,无线网卡分别安装在智能点菜模块、服务器菜单接收功能模块、收银管理功能模块,通过无线网卡和无线网桥构成局域无线网络,智能点菜模块通过无线网卡将客户的点菜信息以无线形式发出,经过无线网桥发送到后台管理功能模块。各组成部分之间无线方式连接,可方便地进行系统扩展。The wireless data transmission function module includes: a wireless network card, a wireless bridge, a management center server, and a cash register server. The wireless network card can be the Gurry 802.11B SD wireless network card of Gurry Company, and the wireless network bridge can be the NETGEAR WG602 wireless network bridge of the American Netgear Company. The cash register management function module forms a local wireless network through the wireless network card and the wireless network bridge. The intelligent ordering module sends the customer's order information wirelessly through the wireless network card, and sends it to the background management function module through the wireless network bridge. All components are connected wirelessly, which can facilitate system expansion.
后台管理功能模块包括服务器菜单接收功能模块、服务器菜单管理功能模块、收银管理功能模块和数据库管理功能模块。菜单接收功能模块接收PDA通过无线网络传送过来的点菜清单。菜单管理功能模块对顾客的点菜清单进行分类统计、消费计算,并传送到各个相应的厨房打印机进行打印菜单和制作菜肴,传送到收银台进行收费。收银管理功能模块显示出餐厅的所有桌台的图标:已经开台的餐桌显示红色,已经预订了的餐桌显示绿色,还没有开台的餐桌显示灰色。点击每个桌台的图标,相应桌台的就餐信息就会显示出来。收银管理功能模块接收管理服务中心传来的消费清单,向顾客收费后,将收费状况传向管理中心服务器。数据库管理模块包含所有的菜谱信息,打折信息、库存管理等。The background management function module includes a server menu receiving function module, a server menu management function module, a cashier management function module and a database management function module. The menu receiving function module receives the order list transmitted by the PDA through the wireless network. The menu management function module classifies and counts the customer's order list, calculates consumption, and sends it to each corresponding kitchen printer to print the menu and make dishes, and sends it to the cashier for charging. The cash register management function module displays the icons of all tables in the restaurant: the tables that have been opened are displayed in red, the tables that have been reserved are displayed in green, and the tables that have not been opened are displayed in gray. Click the icon of each table, and the dining information of the corresponding table will be displayed. The cash register management function module receives the consumption list from the management service center, charges the customer, and then transmits the charging status to the management center server. The database management module contains all recipe information, discount information, inventory management, etc.
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Cited By (11)
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| WO2010057361A1 (en) * | 2008-11-20 | 2010-05-27 | Zhu Manping | Table companion and information system thereof |
| CN103310392A (en) * | 2013-03-22 | 2013-09-18 | 苏州科大微龙信息技术有限公司 | Novel front-desk operation mode of wireless ordering with tablet personal computer |
| CN103324826A (en) * | 2013-03-22 | 2013-09-25 | 苏州科大微龙信息技术有限公司 | Novel background operation mode for wireless ordering through tablet computer |
| CN103635944A (en) * | 2011-07-12 | 2014-03-12 | 日本电气英富醍株式会社 | Order terminal and order entry system using same, and method for changing input mode of order terminal |
| CN103646359A (en) * | 2013-11-14 | 2014-03-19 | 成都博约创信科技有限责任公司 | Healthy food ordering terminal with multiple-prompt-language function and realization method thereof |
| CN103679574A (en) * | 2012-09-18 | 2014-03-26 | 苏州掌通信息科技有限公司 | Tablet self-service touch ordering system |
| CN103745421A (en) * | 2014-01-23 | 2014-04-23 | 太仓苏易信息科技有限公司 | Network ordering system |
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| CN107851094A (en) * | 2014-09-30 | 2018-03-27 | 株式会社咕嘟妈咪 | menu generating system |
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| WO2010057361A1 (en) * | 2008-11-20 | 2010-05-27 | Zhu Manping | Table companion and information system thereof |
| CN103635944A (en) * | 2011-07-12 | 2014-03-12 | 日本电气英富醍株式会社 | Order terminal and order entry system using same, and method for changing input mode of order terminal |
| US9799019B2 (en) | 2011-07-12 | 2017-10-24 | Nec Platforms, Ltd. | Order terminal and order entry system using same, and method for changing input mode of order terminal |
| CN103679574A (en) * | 2012-09-18 | 2014-03-26 | 苏州掌通信息科技有限公司 | Tablet self-service touch ordering system |
| CN103838471A (en) * | 2012-11-27 | 2014-06-04 | 善肴控股株式会社 | Dish selection input terminal |
| CN103310392A (en) * | 2013-03-22 | 2013-09-18 | 苏州科大微龙信息技术有限公司 | Novel front-desk operation mode of wireless ordering with tablet personal computer |
| CN103324826A (en) * | 2013-03-22 | 2013-09-25 | 苏州科大微龙信息技术有限公司 | Novel background operation mode for wireless ordering through tablet computer |
| CN103646359A (en) * | 2013-11-14 | 2014-03-19 | 成都博约创信科技有限责任公司 | Healthy food ordering terminal with multiple-prompt-language function and realization method thereof |
| CN103745421A (en) * | 2014-01-23 | 2014-04-23 | 太仓苏易信息科技有限公司 | Network ordering system |
| CN107851094A (en) * | 2014-09-30 | 2018-03-27 | 株式会社咕嘟妈咪 | menu generating system |
| CN107480232A (en) * | 2017-08-07 | 2017-12-15 | 中译语通科技(青岛)有限公司 | A kind of construction method of multi-lingual menu KBS |
| CN107807837A (en) * | 2017-11-13 | 2018-03-16 | 宁夏大学 | Grape wine Chinese and English display systems |
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