[go: up one dir, main page]

MX2016004309A - Metodo y terminal de cliente para asistencia remota. - Google Patents

Metodo y terminal de cliente para asistencia remota.

Info

Publication number
MX2016004309A
MX2016004309A MX2016004309A MX2016004309A MX2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A
Authority
MX
Mexico
Prior art keywords
remote assistance
script file
user operation
file
control terminal
Prior art date
Application number
MX2016004309A
Other languages
English (en)
Other versions
MX360603B (es
Inventor
He Liangliang
Wu Zesheng
Feng Honghua
Cheng Qiming
Original Assignee
Xiaomi Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xiaomi Inc filed Critical Xiaomi Inc
Publication of MX2016004309A publication Critical patent/MX2016004309A/es
Publication of MX360603B publication Critical patent/MX360603B/es

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/453—Help systems
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/70—Software maintenance or management
    • G06F8/71—Version control; Configuration management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Landscapes

  • Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • Medical Informatics (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • Computer Security & Cryptography (AREA)
  • Information Transfer Between Computers (AREA)
  • Stored Programmes (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)

Abstract

La presente invención se refiere a un método para asistencia remota. El método incluye: recibir un archivo de asistencia remota enviado por una terminal de control, el archivo de asistencia remota contiene un archivo de secuencia de comandos generado por la terminal de control con base en la operación de usuario; decidir si el archivo de secuencia de comandos es compatible con la terminal controlada; y si el archivo de secuencia de comandos es compatible con la terminal controlada, ejecutar el archivo de secuencia de comandos para realizar la operación de usuario correspondiente al archivo de secuencia de comandos. De este modo, mediante la transmisión de un archivo de secuencia de comandos generado con base en la operación de usuario entre la terminal controlada y la terminal de control, la asistencia remota se puede realizar con mayor comodidad y se puede mejorar la experiencia de usuario. [Figura 1].
MX2016004309A 2015-08-28 2015-12-30 Método y terminal de cliente para asistencia remota. MX360603B (es)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201510543414.3A CN105159672B (zh) 2015-08-28 2015-08-28 远程协助方法和客户端
PCT/CN2015/099739 WO2017036039A1 (zh) 2015-08-28 2015-12-30 远程协助方法和客户端

Publications (2)

Publication Number Publication Date
MX2016004309A true MX2016004309A (es) 2017-05-03
MX360603B MX360603B (es) 2018-11-09

Family

ID=54800539

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2016004309A MX360603B (es) 2015-08-28 2015-12-30 Método y terminal de cliente para asistencia remota.

Country Status (8)

Country Link
US (1) US9800666B2 (es)
EP (1) EP3136230B1 (es)
JP (1) JP6285615B2 (es)
KR (1) KR101799894B1 (es)
CN (1) CN105159672B (es)
MX (1) MX360603B (es)
RU (1) RU2656691C2 (es)
WO (1) WO2017036039A1 (es)

Families Citing this family (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105159672B (zh) 2015-08-28 2019-08-30 小米科技有限责任公司 远程协助方法和客户端
CN106201491B (zh) * 2016-07-01 2020-02-07 北京奇虎科技有限公司 移动终端和移动终端远程协助过程控制方法、装置
CN107148012B (zh) * 2017-04-27 2021-01-01 努比亚技术有限公司 一种终端间的远程协助方法及其系统
CN107577489A (zh) * 2017-08-03 2018-01-12 捷开通讯(深圳)有限公司 远程帮助的方法、移动终端和存储装置
CN107544800A (zh) * 2017-08-28 2018-01-05 维沃移动通信有限公司 一种终端操作方法、操作文件的生成方法及终端
CN109714618A (zh) * 2017-10-26 2019-05-03 卓望数码技术（深圳）有限公司 一种基于安卓机顶盒的遥控按键监听方法和装置
CN108984255B (zh) * 2018-07-05 2021-05-28 腾讯科技（深圳）有限公司 一种远程协助方法及相关设备
CN110474979B (zh) * 2019-08-13 2022-06-21 北京软通绿城科技有限公司 一种远程协助系统、方法、平台及存储介质
CN110650199B (zh) * 2019-09-25 2022-08-12 湖南快乐阳光互动娱乐传媒有限公司 远程连接方法及装置
CN111488165B (zh) * 2020-04-14 2023-08-25 爱瑟福信息科技(上海)有限公司 车辆ecu通过脚本升级的方法及其系统
CN111966435A (zh) * 2020-07-14 2020-11-20 维沃移动通信有限公司 电子设备的操作流程分享方法及装置
CN112099890A (zh) * 2020-09-03 2020-12-18 深圳市宝尔爱迪科技有限公司 远程协助移动终端的方法及系统、设备及存储介质
CN112083860A (zh) * 2020-09-07 2020-12-15 珠海格力电器股份有限公司 移动终端的控制方法及装置
US20220398112A1 (en) * 2021-06-11 2022-12-15 International Business Machines Corporation User interface accessibility navigation guide
CN116032872A (zh) * 2022-12-29 2023-04-28 珠海豹趣科技有限公司 一种基于即时通讯的远程协助方法、装置及电子设备

Family Cites Families (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001282693A (ja) * 2000-03-31 2001-10-12 Hitachi Software Eng Co Ltd 操作支援システム
JP2003308293A (ja) * 2002-04-16 2003-10-31 Sharp Corp 操作記録装置、操作実行装置、それらの方法、それらのコンピュータ・プログラムおよびそれらのプログラムを記録した記録媒体
JP4095591B2 (ja) * 2004-08-04 2008-06-04 キヤノン株式会社 ユーザインタフェース装置、処理装置、ユーザインタフェース方法、プログラムおよび記憶媒体
JP2006227933A (ja) * 2005-02-17 2006-08-31 Nippon Telegr & Teleph Corp <Ntt> 遠隔操作システムおよび遠隔操作方法
US7533189B2 (en) * 2005-06-21 2009-05-12 Microsoft Corporation Enabling a graphical window modification command to be applied to a remotely generated graphical window
US20070113180A1 (en) * 2005-11-15 2007-05-17 Michael Danninger Method and system for providing improved help functionality to assist new or occasional users of software in understanding the graphical elements of a display screen
JP4865580B2 (ja) * 2006-02-23 2012-02-01 キヤノン株式会社 情報処理システム、情報機器、マクロ実行方法、及びプログラム
JP4849629B2 (ja) * 2007-05-10 2012-01-11 株式会社リコー 画像形成装置、画像形成装置の制御方法およびプログラム
JP5323260B2 (ja) 2010-05-31 2013-10-23 パナソニック株式会社 制御端末装置及びリモート制御システム
CN102568529B (zh) * 2010-12-10 2015-06-03 金蝶软件（中国）有限公司 一种操作过程录放方法、装置及系统
US20120291011A1 (en) * 2011-05-12 2012-11-15 Google Inc. User Interfaces to Assist in Creating Application Scripts
KR20130033201A (ko) 2011-09-26 2013-04-03 한국전자통신연구원 스크립트 파일을 이용한 원격 실행 시험 시스템, 장치 및 방법
CN102664921B (zh) * 2012-03-28 2016-04-20 北京奇虎科技有限公司 一种远程协助方法及系统
CN102841789B (zh) * 2012-06-29 2016-05-25 北京奇虎科技有限公司 一种对浏览器中的用户操作进行录制和回放的方法和装置
CN103795835A (zh) * 2012-10-29 2014-05-14 北京三星通信技术研究有限公司 一种移动终端及其快捷操作的实现方法
KR20140080726A (ko) 2012-12-14 2014-07-01 한국전자통신연구원 동적 스크립트를 이용한 원격 제어 장치 및 방법
US20170010903A1 (en) 2014-01-31 2017-01-12 Hewlett Packard Enterprise Development Lp User interface level tutorials
CN105094385B (zh) * 2015-06-30 2018-01-02 北京奇虎科技有限公司 远程控制的方法、装置及系统
CN105159672B (zh) * 2015-08-28 2019-08-30 小米科技有限责任公司 远程协助方法和客户端

Also Published As

Publication number Publication date
US9800666B2 (en) 2017-10-24
EP3136230B1 (en) 2024-05-01
WO2017036039A1 (zh) 2017-03-09
KR20170036653A (ko) 2017-04-03
US20170064001A1 (en) 2017-03-02
JP2017531891A (ja) 2017-10-26
CN105159672A (zh) 2015-12-16
JP6285615B2 (ja) 2018-02-28
MX360603B (es) 2018-11-09
RU2656691C2 (ru) 2018-06-06
RU2016113284A (ru) 2017-10-09
EP3136230A1 (en) 2017-03-01
CN105159672B (zh) 2019-08-30
KR101799894B1 (ko) 2017-11-22

Similar Documents

Publication Publication Date Title
MX2016004309A (es) Metodo y terminal de cliente para asistencia remota.
MX2016009059A (es) Sistema y metodo para conexiones siempre encendidas en sistemas de comunicaciones inalambricas.
EP4642084A3 (en) User plane function selection for isolated network slice
PH12013502515A1 (en) Methods and apparatuses for improving nfc parameter update mechanisms
SG10201906518TA (en) Group chat method and device
MX2014012899A (es) Metodo y aparato para controlar una terminal inteligente.
MX2018001498A (es) Control de una nube de dispositivos.
MX2015001622A (es) Metodo, dispositivo y sistema para la gestion de una autoridad.
MX2015010424A (es) Metodo y aparato para enlazar un dispositivo inteligente.
MX2016000463A (es) Metodo y dispositivo para control de aplicacion.
EP4327660A3 (en) Selective weed control using d-napropamide
MX364505B (es) Metodo y aparato para controlar un dispositivo inteligente.
MX2017005840A (es) Metodo y aparato para controlar un dispositivo.
MX2014012747A (es) Sistema de soldadura automatico.
MX358226B (es) Sistemas y métodos para control inalámbrico de un suministro de energía de soldadura accionado por motor.
MX356078B (es) Sistemas y métodos para el control inalámbrico de un suministro de energía de soldadura.
EP3885937A4 (en) RESPONSE GENERATION DEVICE, RESPONSE GENERATION METHOD AND RESPONSE GENERATION PROGRAM
WO2013136686A3 (en) Power supply device, power receiving device, power supply method, power receiving method, and program
MX2016005295A (es) Metodo y dispositivo de notificacion de vuelos, y metodo y dispositivo de configuracion de vuelos.
EP3136617A3 (en) Method of handling channel status information
EP3157289A4 (en) Method for reconstructing and recovering cluster communication system based on lte and user terminal
MX2016009923A (es) Sistemas y metodos para priorizacion de control inalambrico de un suministro de energia de soldadura.
MX2016009922A (es) Sistemas y metodos para emparejar dispositivos de control inalambricos con un suministro de energia de soldadura.
MX2015002569A (es) Metodo de actualizacion de registro de servicio, dispositivo, servidor y lado del cliente.
GB2524920A (en) Remote client application

Legal Events

Date Code Title Description
FG Grant or registration