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Chanda et al., 2025 - Google Patents

Kano Model Analysis for Understanding Customer Satisfaction

Chanda et al., 2025

Document ID
2826454858729967657
Author
Chanda R
Pabalkar V
Singh M
Publication year
Publication venue
Securing the Future through Sustainability, Health, Education, and Technology

External Links

Snippet

Purpose: This study is proposed as a background for the real estate industry to understand how and where the brand can improve customer service at the sales centers. Methodology: The study covers three crucial aspects. Firstly, it talks about the competitor analysis done by …
Continue reading at www.taylorfrancis.com (other versions)

Classifications

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