Hwang et al., 2004 - Google Patents
An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industryHwang et al., 2004
View PDF- Document ID
- 17652632699086709791
- Author
- Hwang H
- Jung T
- Suh E
- Publication year
- Publication venue
- Expert systems with applications
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Snippet
Since the early 1980s, the concept of relationship management in marketing area has gained its importance. Acquiring and retaining the most profitable customers are serious concerns of a company to perform more targeted marketing campaigns. For effective …
- 230000011218 segmentation 0 title description 16
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