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Hui et al., 2025 - Google Patents

An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention

Hui et al., 2025

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Document ID
14869150765928607245
Author
Hui G
Al Mamun A
Reza M
Hussain W
Publication year
Publication venue
Heliyon

External Links

Snippet

Domestic e-retailers acknowledge logistics service quality (LSQ) as a critical success factor in business excellence. However, exponential growth in cross-border e-commerce (CBEC) requires a re-evaluation of the relationship between LSQ and consumers repurchase …
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Classifications

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