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Hanaysha et al., 2025 - Google Patents

Impact of website quality, product assortment, customer reviews, and perceived service quality on online loyalty: the role of perceived value as a mediator

Hanaysha et al., 2025

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Document ID
2332792003965816407
Author
Hanaysha J
Shriedeh F
Gulseven O
Publication year
Publication venue
Cogent Business & Management

External Links

Snippet

The primary aim of this paper was to test the impact of customer reviews, website quality, perceived service quality, and product assortment on perceived value and online loyalty. This study also sought to confirm whether perceived value mediates the relationship among …
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