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Wang et al., 2006 - Google Patents

The impact of internet on service quality in the banking sector

Wang et al., 2006

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Document ID
13379719921286327964
Author
Wang C
Wang Z
Publication year

External Links

Snippet

With the continuous growth of competition in the market place, understanding customers has become more and more important method of marketing. Research has shown that high service quality contributes significantly to profitability. In search of competitive advantage …
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Classifications

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