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Kasavana, 2000 - Google Patents

Quality issues in hospitality web site design and operation

Kasavana, 2000

Document ID
11082592890066114866
Author
Kasavana M
Publication year
Publication venue
Journal of Quality Assurance in Hospitality & Tourism

External Links

Snippet

In order to attract and retain online visitors, a hospitality enterprise needs to be mindful of and consider the quality of web site design and interactivity. The fact that the Internet development cycle has given rise to the concept of an “Internet Year” as a three-month …
Continue reading at www.tandfonline.com (other versions)

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