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Freitas, 2021 - Google Patents

Applying Robotic Process Automation to Improve Customer Operations at Vodafone Portugal

Freitas, 2021

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Document ID
9005163781104267788
Author
Freitas C
Publication year
Publication venue
PQDT-Global

External Links

Snippet

The telecommunications industry is becoming more competitive than ever before but is also a sector with low level of differentiation among operators and, in Portugal, is also a sector with numerous complaints from clients regarding the after-sales services, this makes the …
Continue reading at run.unl.pt (PDF) (other versions)

Classifications

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