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Frequently Asked Questions
All Topics
How Lugg Works
What we do, areas we serve, communicating with us
Lugg in Progress
Tracking your Lugg, communicating with your Luggers
Pricing, Discounts, & Fees
Pricing, promotions, referrals, taxes, and fees
Booking your Lugg
Scheduling, requesting, making changes
After your Lugg
Damage, lost items, billing, and issues after Lugg is complete
Items and Services FAQs
Items we move and deliver, and the types of jobs we can handle.
Still looking for help?
We have customer support members standing by ready to answer your questions or concerns.
EHGJ
Millions of happy customers
Both John and Yacine were excellent. They wrapped everything up and were very careful like it was their own furniture. Very friendly and highly recommend them both
BBrandon in Pasadena, CA
5.0
Our Lugg team was on time. Great communication, efficient and very easy to work with. They did a fantastic job!
CCathy in Wellesley, MA
5.0
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