Giuseppe Leone

Italia

Recensioni

Recensione su Eneba


Valutata 5 stelle su 5

Comprata key ed inserita immediatamente…

Comprata key ed inserita immediatamente risultava già utilizzata, ho aperto un ticket su eneba, supporto imbarazzante con risposte automatiche e nessun aiuto anche fornendo screenshot e tutto, dopo pochi giorni ticket chiuso e nemmeno un messaggio ricevuto da parte del venditore o di eneba.

AGGIORNAMENTO: Il supporto mi ha contattato immediatamente dopo la recensione e risolto il tutto in pochi istanti scusandosi.

21 agosto 2025
Non scritta su invito

Risposta di Eneba

Hello there,

We are a fully legitimate business whose main goal is to bring the best bang for your buck for all of our customers. However, we also do acknowledge that on rare occasions, issues with purchases can pop-up.

Since you provided us with your email address when creating your review, our Support Team was able to locate your order and ticket, and they have contacted you to provide a solution for your case. Please make sure to check your inbox as well as your spam folder so that we can resolve this as soon as possible.

EDIT

Thank you so much for updating your review! We really appreciate that you value our work and effort. Remember that we will always be available for whatever you need.

We look forward to seeing you again!
Team Eneba.