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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their good quality. Consumers are also satisfied with the delivery service, often describing it as fast and prompt. People appreciate the easy ordering process and the return policy, which they find straightforward and hassle-free. Consumers frequently mention the wide selection of products available. Reviewers are pleased with the accuracy of product descriptions and the timely delivery. The overall shopping experience is often described as excellent, with many customers expressing their intention to order again.

Based on these reviews

Rated 4 out of 5 stars
Verified

Ostin Ellos Home Pussilakanasetin Candice Block Stripe pestyä pellavaa, 2 osaa 149,99 EUR. Kaunis, nopea toimitus, laadukas tuote. Mutta: 2 osaa setissä tarkoittaa 2 tyynyliinaa ja 2 pussilakanaa, jot... See more

Rated 5 out of 5 stars
Verified

I have no complaints. I always get my orders quickly! My favorite part about Ellos, is the frequen sales. Anytime I have to buy something thats more expensive I prefer to shop here. (Cant say anything... See more

Rated 5 out of 5 stars
Verified

Always fast delivery, never any problems, and if I ever do have a problem, customer service is always fast, helpful and friendly. I love ordering from Ellos, all online shops should be like this! Grea... See more

Rated 5 out of 5 stars
Verified

Products as described, quick delivery, no problems with returning the wrong size and the refund.

Rated 3 out of 5 stars
Verified

Misleading discounts.. smh. Good products though.

Company replied

Rated 5 out of 5 stars
Verified

The products arrived on time and good quality.

Rated 5 out of 5 stars

Fast delivery in Finland. Premium quality. Very, very happy with the products. I ordered curtains, carpets and a bed cover. Will order again! Thank you.

Rated 5 out of 5 stars
Redirected

The website is easy to navigate, delivery has been on time, and the products matched what I expected. Suosittelen!

What people talk about most

Product

Consumers generally praise the product quality and timely delivery, stating items like curtains, carpets, and... See more

Delivery service

Reviewers consistently praise the delivery service, citing fast delivery, especially in Finland. People... See more

Quality

Reviewers frequently praise the good quality of products received and the timely delivery. Many consumers... See more

Return policy

Reviewers generally find the return process easy, with some customers highlighting no problems when returning... See more

Order

Reviewers generally find the ordering process easy and efficient, with many planning to order again. For... See more

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Company details

  1. Women's Clothing Store
  2. Decoration and Interior Design Store
  3. Men's Clothing Store

Written by the company

Ellokselta löydät muotia, sisustusta ja kauneustuotteita aktiiviselle naiselle. Tavoitteemme on tehdä elämästä helpompaa ja tarjota asiakkaillemme positiivinen ostokokemus. Voit esimerkiksi aina luottaa siihen, että meillä on merkityksellisiä ja houkuttelevia tarjouksia, joissa sinun ei tarvitse tinkiä kestävyydestä eikä ilmastovaikutuksesta. Nopeat ja helpot toimitukset ja joustavat palautukset ovat meille itsestäänselvyys. Haluamme luoda turvallista yhteenkuuluvuuden tunnetta. Meillä sinun tulee tuntea olosi aina tervetulleeksi ja inspiroituneeksi – riippumatta siitä kuka olet.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

10/10

Products as described, quick delivery, no problems with returning the wrong size and the refund.

16 October 2025
Rated 5 out of 5 stars
Verified

Good

The products arrived on time and good quality.

5 October 2025
Rated 1 out of 5 stars

Terrible Return Policy

I order a pair of boots and they did not fit. When I attempted to return the boots I learned I would be charged an $11 processing fee and also still have to pay shipping.
The location given to drop off my return was 350 miles from my home!
I contacted customer service and they agreed to send a FedEx shipping label. They offered a gift card instead of giving me my money back. If I accepted the gift card they would waive the $11 processing fee, but I still was out the $18 for shipping.
I will never shop from this company again. Because their return policy is expensive and more of a headache then most other places.

11 October 2025
Unprompted review
Ellos Suomi logo

Reply from Ellos Suomi

Hi,

Thank you for contacting us and for your feedback!
We're really sorry to hear that you're not happy with our service :(

Have a nice day!
Kind regards, Ellos team, Tanja

Rated 5 out of 5 stars

Excellent

Fast delivery in Finland. Premium quality. Very, very happy with the products. I ordered curtains, carpets and a bed cover. Will order again! Thank you.

10 October 2025
Unprompted review
Rated 5 out of 5 stars
Redirected

Suosittelen

The website is easy to navigate, delivery has been on time, and the products matched what I expected. Suosittelen!

24 September 2025
Unprompted review
Rated 2 out of 5 stars
Verified

Return process was a huge…

Return process was a huge disapointment. I got rug as home delivery being a ”big item” and therefore the return costs me 29,50€. It’s a huge sum. The rug was actually not big at all, so small that it would have easily fit to other than home delivery.

4 August 2025
Ellos Suomi logo

Reply from Ellos Suomi

Hi!

Thank you for your message and feedback!

We're sorry to hear about your bad experience with us. We'll take your feedback into consideration!

Have a nice day!
Kind regards, Ellos team

Rated 5 out of 5 stars
Verified

I have no complaints

I have no complaints. I always get my orders quickly! My favorite part about Ellos, is the frequen sales. Anytime I have to buy something thats more expensive I prefer to shop here. (Cant say anything about the return policy etc. As ive never had to return an item)

25 June 2025
Rated 4 out of 5 stars
Verified

Ostin Ellos Home Pussilakanasetin…

Ostin Ellos Home Pussilakanasetin Candice Block Stripe pestyä pellavaa, 2 osaa 149,99 EUR. Kaunis, nopea toimitus, laadukas tuote. Mutta: 2 osaa setissä tarkoittaa 2 tyynyliinaa ja 2 pussilakanaa, joten ilmoitus on harhaanjohtava. 1 setti on aina tyynyliina+pussilakana. Tästä syystä jouduin toistamaan tilaukseni ja maksoin tästä syystä postikulut kahteen kertaan.

26 May 2025

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