Android

Hello deezer friends,  I have some trouble with my deezer account on an android device. But first, I am using deezer family with 3 sub-accounts on 5 devices. Only one device makes some trouble. It’s an old Samsung Galaxy S7, running with an android custom rom lineage os. I was wondering because the google play store does not offers me to install the deezer app. Every other app I was searching for is available, But I don’t know why deezer not. I have 2 more android devices with lineage os, with no deezer problems. But ok, no deezer installation in the play store, so I downloaded the app in the aurora store, or made a an apk file download from apkmirror.com. With all versions of the app, I have the problem that in every album oder playlist, the deezer app stops playing at every end of each track with the error message (translated in english) ‘playback error, can not load content’ Of course I have made a re login and reinstalled the app several times. I tried the battery consumption optim

This album by The Avalanches does not show up in the Android app, but it does show up on the web.https://www.deezer.com/en/album/84945272 I have favorited the album via a web browser and the album shows up in my Favorites on the Android app, but when I try to play the album via the Android app (Favorites > Albums), I get the following message:“Unable to load page. An error occurred. Retry.” Retry doesn’t seem to do anything. However, if I start listening to this album via a web browser, and then switch over to Android, I can switch to Android app and continue to listen to the album on the Android app! Unfortunately, this is not a great workaround, as I am unable to download and/or start the album when I’m not at a computer. Not to mention, it’s rather inconvenient.Anyone have any idea what’s going on here and/or how to resolve the issue(s)?

As the title says. The glitch happens all day every day and stops the music and says it's in listening mode on other devices. Deleted my old phone from the list of devices and still does it. Please help

Since September 2024 my deezer app is using a lot of data, commonly when not in my wifi areas I play only downloaded songs, sometimes a little flow, that used to be 1 or 2 GB a month of mobile data, but in September something changed and deezer used 20 GB of data in 3 days.I must clarify that I have the don't download songs in mobile on, low spec songs play only and I play downloaded songs like 90% of the time.Well after that I turn on the offline mode, and in the beginning of October in the first day it used more than 2 GB, with offline mode!!So I used android restrictions, not allowing the app to use mobile data ever.Please check that. I'm using a Samsung S24, Android 14

It says an error occurred please try again later. What to do? 

- Deezer beta appFavorites stopped loading on Friday 2024-09-20I've reinstalled the app and the issue is still present.  Favorite tracks is just a blank page of various gray squares. What gives Deezer?  Put in some telemetry so you know when stuff gets broken.  Folks are paying for this and such regressions are not acceptable for a mature product! Thank you..

App reports incorrect android.media.action.CLOSE_AUDIO_EFFECT_CONTROL_SESSION instead of android.media.action.OPEN_AUDIO_EFFECT_CONTROL_SESSION, resulting in the equalization not being applied

A playlist do Meu Top Setembro não está aparecendo para mim, onde posso achá-la?

As I said Deezer on my phone jumps from a song to another while the phone is in my pocket in the middle of the song. It doesn't let finish it. It's weeks since it happening.

When I select "shuffle play" in the downloaded music section of the Android app, I get the message "in offline mode you can only listen to previously downloaded playlists and al..." There are two issues here: 1. I am trying to shuffle downloaded music, which can be played individually as albums; 2. I am not in offline mode.I have already uninstalled and reinstall the app, but the problem persists. Can anyone help please?

Google nest with bluetooth speaker how to change audio quality if using google nest on dezzer. I want to max out loseless or at least 320kbp music.

Hello. Deezer won't load.(Note: I am out of my country for months, I don't want to change country on Deezer as I am going back next week)

At offline mode i have error for downloaded Favorite playlistBut at Online mode have this screenWhen starting listening Favorite from Home page all working and all tracks add to play query

I am using a Moto z2 play Android phone. In the last 6 months I've started to notice my songs are skipping like a scratched cd and have been producing this popping noise. It started out on just one or two songs but not is like every 5th song. And it is always the same songs. I have I downloaded the playlists that seem to be affected and have uninstalled the Deezer app, restarted my phone and then reinstalled Deezer. It fixes it for a few weeks and then its back.

Need help! I have paid turkish accaunt.but now I live in Russia.  Today mobile android app asked to log in. And when I tryed to enter my email, app indicated: “sorry currently you can’t sign up in you country”. Tryed to use VPN including Turkish server, but nothing happened. But on a desktop I still can log in my deezer accaunt

Everytime I open the app the song I was last listening to restarts. If I am listening to a song and pause it while not in the app and wait over 5 minutes and then try to play the song again it doesn't work and then I have to open the app and then start the song at the beginning again. I just want to know if there's a way to get Deezer to remember where I was in a song and keep playing from there. 

why i cant play this music (gridded-am i making this up) on deezer but i can play this music on apple music and spotify ? 

I cannot use deezer on Sonos since their last update. … can you please check with them. 

Has the "Shuffle" disappeared again ?It's not easy to accept that on a paid service some features are removed.

No sound and an almost ready to play warming sign. What do I do 

I just noticed that the scrollbar that should show up when I start scrolling does not show up anymore on playlists. I see it in the following screens: Artists, Albums, Playlists (the screen that lists all your playlists). But any playlist that I go into, has not scrollbars.

Equalizer not working on Xiaomi note 5 pro, but works fine with Spotify

Android mobile: This app worked flawlessly just a week ago.. Then do I started getting the dreaded "Error: failed to play." Message.. Again.. At first it was only halfway through a song. That's irritating enough. Now it's every song all the time.. App is completely useless now. What am I paying for guys?? I would much prefer to opt out of updates if it's not going to function afterwards.. I gotta have my tunes when I'm on the road. I've done every procedure. I have restarted my phone. I have cleared the cache and data I've uninstalled and reinstalled the app, twice. Still doesn't function no change.. Can we please fix this. 

Hi, Tried adding new albums to my favourite on the app. At first they appear on the “app” playlist, but instantly disappear when refreshing. Likewise, I am trying to remove a playlist from my “liked playlist”. I keep removing it, it pops back when I am refreshing the page. The only actions that last are when I use the browser version of Deezer. I think this is a bug, right?

I’m on Android 9 with Deezer version 8.0.10.27. The “Audio Output” button on the Settings page stopped working recently, and it just returns me to the home page when I press it. I sometimes like to enable Bass Boost or the Equalizer, but it’s not working anymore. Help!