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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have mixed opinions regarding various aspects of the platform. While some appreciate the user-friendly interface and the variety of games, including slots, live tables, and sports betting, others report issues with payments and withdrawals. Some reviewers mention smooth and quick withdrawals, while others report significant delays, with some pending for hours or even days. Several consumers have reported issues with deposits not being credited to their accounts or withdrawals being stuck in review for extended periods. Some reviewers claim that their accounts were closed or winnings confiscated without valid reasons, often citing duplicate accounts as the cause. The customer service experience appears inconsistent, with some finding it helpful and others receiving generic responses and a lack of transparency regarding pending withdrawals.

Based on these reviews

Rated 3 out of 5 stars

I’ve used Vave.com for a while and never had major issues, but this recent experience has really shaken my trust. I won a big amount and requested a withdrawal, and it’s been stuck in “review”... See more

Company replied

Rated 3 out of 5 stars

I've played on different bookmarkers site that useless cryptocurrencies as wager but vave actually outstand all when it comes to market picks specifically on sports. This site gave me the chance to pl... See more

Company replied

Rated 2 out of 5 stars

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) mig... See more

Rated 2 out of 5 stars

Honestly, had a great layout and easy to use interface. But once I won even a "small" amount and went to withdraw i got put through KYC hell, and its been over 8 days and still no withdrawal has bee... See more

Rated 1 out of 5 stars

Please if you read this dont play at this casino deposit is instant. But oh my god if you want to withdraw your money they dont pay out. Contacting the customer service will give you constantly the... See more

Rated 1 out of 5 stars

This website is a SCAM!!!! They haven’t allowed me to withdraw my money for three weeks already. First they asked for documents, then bank statements, then a selfie with my passport, then a selfi... See more

Rated 2 out of 5 stars

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in... See more

Rated 1 out of 5 stars

You can literally feel and see with every spin,every bonus and every thousand$ spent that its rigged.I played for weeks, Vave,don’t try to come and comment that it’s a luck thing,you cheating bstrds k... See more

Rated 1 out of 5 stars

Vave.com is a scam. They’ve withheld $1500 from me (user: Pacotaco) since July 18, 2025, after I used memo tag 1500 by mistake on the same crypto address as my prior deposits. They refunded me for a s... See more

Rated 1 out of 5 stars

Everything was fine untill i wrote to the support chat with the request of closing my account for a week, in other words i wanted a self exclusion. What they did was just funny, they closed my account... See more

Rated 2 out of 5 stars

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minu... See more

Rated 1 out of 5 stars

Very bad experience. I've placed only two sport bets and afterwards my account is limited so all bets are just declined. I'm still waiting for my withdrawal to be paid and customer support is sa... See more

Rated 1 out of 5 stars

I found a bookmaker in the crypto casino rankings. I was betting on basketball, the WNBA league. The odds were 1.7–1.8. I made deposits of $300 and $250. After winning several bets, my balance re... See more

Company replied

Rated 1 out of 5 stars

our gambling addiction or your child targeted by Vave? Winnings or deposits unjustly confiscated? Vave is known disregarding law and license obligations. Therefore we will be preparing a mas... See more

Rated 1 out of 5 stars

Repeatedly asked for my account to be closed permanently as i was losing too much from gambling. This request wasn’t met later causing further deposits and losses. Where is the duty of care for player... See more

Rated 1 out of 5 stars

I am a new member of this site, I lost money in the first two deposits, I deposited money for the 3rd time, I won a little, I requested a withdrawal and they confiscated my money and deleted my accoun... See more

Rated 1 out of 5 stars

I deposited money on the website in two parts. One arrived, but the other did not. I provided the hash ID and all transaction details that clearly showed my cryptocurrency transfer was completed, yet... See more

Company replied

Rated 1 out of 5 stars

I am waiting for my withdraw 133 from 28hours, talking several time with support chat they said pending for manually review. Never play or deposit hear,Remainder : if they scam with 133 they can scam... See more

Company replied

Rated 1 out of 5 stars

A deposit i made was not received. I tried to explain that of the 2 deposits i made at the same time has the same transaction hash. And needs to be manually reviewed. I can litteralt see my deposit... See more

Rated 1 out of 5 stars

Withdrawals on crypto aren’t instant. This website screams scam and it is. WARNING on depo bonus. You can’t get over $5 on bonus buys so if you buy a $60 bonus buy with your own funds whilst bonus... See more

Rated 1 out of 5 stars

Scam website!!! Stay away!! I made an account deposited money and played won €4000 euros and withdrew however it took them over 24 hours to review it and came back with my account is a duplicate accou... See more

Company replied

Rated 1 out of 5 stars

Absolute scam and thieves I was sat playing after making a small deposit got given a bonus and completed the bonus. I then went on to win over 2.5k put a withdraw request in and an hour later they c... See more

Company replied

Rated 1 out of 5 stars

I have been waiting on a crypto deposit to be credited to my account for several days. All customer support will tell me is that it is being investigated. I have sent proof of correct address and bein... See more

Company replied

Rated 1 out of 5 stars

They advertise fast withdrawals, but when I tried, it turned into a full verification marathon. Sent ID, then a utility bill, then a bank statement, then a selfie. And every time they asked for “one m... See more

Company replied

Rated 1 out of 5 stars

It's been a month since I made a deposit of 0.5 ethereum, which, as you may have guessed, I didn't receive. Support is constantly leaning towards a problem in the network (ethereum), although the... See more

Company replied

Rated 2 out of 5 stars

I play almost 2 years on vave and had never problems with deposits and withdrawals(always with in the 10 minutes). But this time I won “big” and they are still pending my withdrawals.. It is almost... See more

Company replied

Rated 1 out of 5 stars

Absolutely a fraud! You sign up and you win but then if you withdraw they will take all winnings and try and say you have duplicate accounts. Which is not true. Total fraud do not play

Rated 1 out of 5 stars

It's been more than 1 days since i am waiting for my payment. Customer support always give same answer. we don't know the timeline. worst site ever I have seen. No one is helping. They don't car... See more

Company replied

Rated 4 out of 5 stars

Everything is good so far. There is many slots, many slots that aren’t on other websites. But the only issue is my withdrawal, I have been waiting for 5-6 hours. And when I added money it took 2 min.... See more

Company replied

Rated 1 out of 5 stars

THIS is a rate scam. When you set it to accept only higher rates, this site accepted an incorrectly low rate. A complaint was submitted, and that was the end of it. Rates change at will and do not... See more

Rated 1 out of 5 stars

Scammers they stole my money haven’t put it on the site and still haven’t refunded me DO NOT TRUST THIS SITE THEY WILL STEAL YOUR MONEY AND SEND YOU AUTOMATED BOT RESPONSES you’ll never get the money... See more

Company replied

Rated 1 out of 5 stars

Won £15090 and after 3 days of waiting for a withdrawal message had a message that they had confiscated the winning because I used a free spin wheel 6 days prior. I have full recordings and proof. I w... See more

Rated 1 out of 5 stars

Before this casino done something now its a proper scam !!!! Look on the providers where nobody even heard ....all this games are manipulated by this casino, the reason saying that because I know... See more

Company replied

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Company details

  1. #9 of 11 best companies in Online Casino or Bookmaker

Written by the company

Vave is an emerging bookmaker that is quickly becoming a recognizable brand in Europe. It invites bettors to test the waters by offering a massive welcome bonus and encourages them to stay by developing weekly promotions. The website for sports betting is mobile-friendly and odds are competitive. Vave is also a sportsbook for those who are into eSports and a top choice for betting on football and hockey. Now that you know the basics about Vave, it’s time to dive deeper into its offering.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

Please if you read this dont play at…

Please if you read this dont play at this casino deposit is instant. But oh my god if you want to withdraw your money they dont pay out. Contacting the customer service will give you constantly the same answers of it is under review of finance department. Usually at other crypto gambling sites the crypto withdrawal is instant or paid out in 2 hours. This casino looks like a big scam as there are not many players on this casino also.

I will update this review if I get paid out.It is almost 2 days now and I did not get my crypto withdrawal yet.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Honest and reliable

I have used various crypto casinos.

Some are dodgy and talk the talk, but them reference sneaky bits of terms and conditions to withhold your winnings.

Vave however have proven to me to be very fair and honest.

I have not had issues with any withdrawal being held - at most taking about an hour - but I rest assured my fairly won bets will be paid to me without hesitation.

Customer support are all very helpful, available instantly at any time, and are very happy to offer spins and bonuses from time to time with a real chance to win good money.

The rewards on this site are above average - not the best but still the place I choose to play my slots because if you win I can trust my funds are delivered to my account.

I dont experience any lag, and any suggestion from players in some reviews that the RTP is adjusted - this is not accurate. Some games have been punishing at times but thats gambling!

Anyway - best thanks to all at Vave and my account manager anita also.

Haydyb123

9 January 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM!!!!

This website is a SCAM!!!!

They haven’t allowed me to withdraw my money for three weeks already. First they asked for documents, then bank statements, then a selfie with my passport, then a selfie with the bank statement, and finally a selfie holding a piece of paper.

Stay away from them — you will never get your money back.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Genuine review on Vave from a long time client..,.

I've been a member with Vave.com for a few years now, I stumbled onto them by accident and I was fortunate enough to be apart of a really good sign-up bonus upon joining.

Now on this particular sign-up bonus, the terms and conditions had stated that the betting increments were not allowed to surpass $5 USD per spin on slots. I foolishly did go beyond the stated terms in regards to the maximum increments imposed by Vave. Nonetheless, I had a really good session, and when it came time to withdraw my winnings, there was a slight delay especially considering this was my very first withdrawal so I didn't think much of it and went about my day.

After a few more hours and seeing that the withdrawal had still been pending, I decided to then contact live support and opened a ticket to speak to a Vave representative. I received a prompt and hearty reply within seconds. Upon inquiring about my winnings, I was then informed that I had violated the TOS for this particular bonus on numerous occasions during my session. Immediately I thought "fair enough..." my heart sunk to the bottom of my chest and moments after the agent begun typing again and said that they would look past my violation for this one specific time and reassured me that they had proceeded to approve my withdrawal request.

In all honesty, I was gobsmacked and definitely not expected to be shown any mercy for my wrongdoings, any other online provider would have admonished me entirely for my actions before proceeding to ban me without any due explanation.

As a result of their pardoning, I became a staunch supporter of Vave.com, the team and services offered by this wonderful site.

All my withdrawals take a maximum of 1 hour, with the occasional delay being solely the fault of the blockchain.

The weekly and monthly bonuses are amazing, their VIP program is decent but my manager Anita, truly makes it an individualised and warmful experience.

Live chat gets me connected and my issue resolved within under 5 minutes, you honestly can't get better then this when it comes to customer service.

Albeit, as perfect as Vave can be sometimes, their one quirk that irks me is when we get a weekly bonus, the deposit bonus splits 50%-50% and half can be used at casino, the other half on sports, this issue originally was rectified when I would reach out directly to live chat, but for the last 9 months they've been pretty adamant that there is not much they can do about my unwanted sports bonus.

Other then that, they are terrific and cannot be faulted. They should be the last site to incur any slander from these fake reviews because they definitely don't "steal" your money nor treat you unfairly.

8 January 2026
Unprompted review
Rated 2 out of 5 stars

Long withdrawal

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) might change review depending on whether i get it.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely a fraud

Absolutely a fraud! You sign up and you win but then if you withdraw they will take all winnings and try and say you have duplicate accounts. Which is not true. Total fraud do not play

25 December 2025
Unprompted review
Rated 1 out of 5 stars

THIS is a rate scam

THIS is a rate scam. When you set it to accept only higher rates, this site accepted an incorrectly low rate. A complaint was submitted, and that was the end of it.

Rates change at will and do not reflect current rates. This site does not work on many browsers.

17 December 2025
Unprompted review
Rated 2 out of 5 stars

Honest experienced review

Honestly, had a great layout and easy to use interface. But once I won even a "small" amount and went to withdraw i got put through KYC hell, and its been over 8 days and still no withdrawal has been processed. To keep up with normal industry standards they need to improve drastically. If this books withdrawals were even whithin a few days it would be pretty solid. But unfortunately it's not even close so i cannot reccomend.

EDIT: After numerous KYC emails they finally paid. Updating to 2 stars but the overall experience i cannot recommend.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Won £15090 and after 3 days of waiting…

Won £15090 and after 3 days of waiting for a withdrawal message had a message that they had confiscated the winning because I used a free spin wheel 6 days prior. I have full recordings and proof. I will upload within the week. Do not use this casino! They will not pay you if you use any promotion available! Any other crypto casino will be better than this.

11 December 2025
Unprompted review
Rated 2 out of 5 stars

Joke

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in for review with the financial team camon man for 5 days most of the site i play the most was 2 hours top not 5 days this is an absolut joke.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Customer service

Everything was fine untill i wrote to the support chat with the request of closing my account for a week, in other words i wanted a self exclusion. What they did was just funny, they closed my account permanently, i didnt knew that yet. So i wrote a email asking if i can get a confirmation on my self exclusion period, and they said that i cannot reopen my account which i didnt even mention. Stay away from that site, their customer service is just not existing.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer servic

Great customer service and vip offers. Lucy is amazing! Thanks for being a good honest casino!

8 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your wonderful review, Leanne!

We’re thrilled to hear that you appreciate our customer service and VIP offers. It’s fantastic that Lucy has made such a positive impact — having attentive and helpful team members is something we take pride in.

Your kind words about our honesty and overall platform mean a lot to us. Thanks for sharing your experience, and we hope your future sessions continue to be enjoyable and rewarding!

Rated 1 out of 5 stars

I am a new member of this site

I am a new member of this site, I lost money in the first two deposits, I deposited money for the 3rd time, I won a little, I requested a withdrawal and they confiscated my money and deleted my account, using multiple accounts as an excuse. If you read the comments of a fraudulent site, they have applied the multiple account nonsense to dozens of people. Stay away from this site.

17 November 2025
Unprompted review
Rated 2 out of 5 stars

Withdrawal Time Not Fast Enough

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minutes, but my withdrawal request has now been pending for hours. Contacted customer support and received the same old generic "your withdrawal is under review by our finance team". Disappointing.

UPDATE: After around 32 hours, they finally approved and processed my withdrawal. I still think this is far too long for a casino to pay out winnings. There are so many other crypto casino sites that pay out winnings instantly, so I'd still recommend checking some of those out instead of playing on this site.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawals on crypto aren’t instant

Withdrawals on crypto aren’t instant. This website screams scam and it is.

WARNING on depo bonus. You can’t get over $5 on bonus buys so if you buy a $60 bonus buy with your own funds whilst bonus is active and you win, they’ll take back your winnings based off of t&cs which is a joke.

10 November 2025
Unprompted review
Rated 4 out of 5 stars

Everything is good so far

Everything is good so far. There is many slots, many slots that aren’t on other websites. But the only issue is my withdrawal, I have been waiting for 5-6 hours. And when I added money it took 2 min.

9 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Diyar!

We’re glad to hear that you enjoy the wide variety of slots, including titles that aren’t available on other platforms. It’s great to know the deposit process was quick and seamless.

We understand that waiting for a withdrawal can be frustrating, and we appreciate your patience. Fast and reliable payouts are important to us, and we’re constantly working to make them as smooth as possible.

Thanks for sharing your experience! We hope your future sessions continue to be enjoyable and that your next withdrawal is processed promptly.

Rated 1 out of 5 stars

Deposit not received

A deposit i made was not received.
I tried to explain that of the 2 deposits i made at the same time has the same transaction hash. And needs to be manually reviewed. I can litteralt see my deposit in their wallet on the chain. And was never added to my account. Countless hours of talking to live chat and it feels like i am speaking to people who have no idea about crypto.

30 October 2025
Unprompted review

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