Yoto Reviews 37,961

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its positive impact on families and its ability to reduce screen time. People appreciate the product's durability, ease of use, and the wide selection of content available, making it a valuable tool for entertainment and learning for various age groups. Consumers consistently report positive interactions with customer service, noting their helpfulness and efficiency in resolving issues, including replacements. While some experiences with delivery and order processing have been mixed, with occasional concerns about tracking and delays, the overall sentiment regarding the product and customer support remains highly favorable.

What people talk about most

Product

Clients share positive opinions on the product, with many praising the Yoto player as a wonderful screen-free... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praise the fast shipping, with some... See more

User experience

Reviewers mention positive feedback about user experience. Many customers praise the ease of use, with some... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional and amazing... See more

Based on these reviews

Rated 4 out of 5 stars

Great for preschooler. Massive help to calm evenings. We have a subscription which I think is worth it to get going. The cards are expensive so encourage some creativity with the MYO blank cards. I bo... See more

Company replied

Rated 4 out of 5 stars

I really wish it was easier to make your own cards with audio books purchased through audible, etc... Yoto is great, but their selection is limited. You should also be able to play a card regardles... See more

Company replied

Rated 4 out of 5 stars

The blank cards were easy to order, but took a few days. I love the flexibility they give, though setting them up is a bit of a faff, especially if you are loading lots of tracks. They don't get loade... See more

Company replied

Rated 5 out of 5 stars

My son falls asleep listening to audio books, but on an ipad this was problematic - he couldn't resist a bit of extra screentime! Yoto means he can listen to stories which is great but the podcasts ar... See more

Rated 5 out of 5 stars

Adore Yoto. Of all the everything we became acquainted with since having kids (strollers, cribs, cots, toy, baby tech) Yoto is by far the one that has most positively impacted our family and become a... See more

Rated 5 out of 5 stars

Our kids absolutely love their Yoto Minis! Once we jumped through the hoops of setting them up and downloading the cards, we’ve been really happy with the performance. The only major drawback was... See more

Rated 5 out of 5 stars

Our kids love the Yoto and were especially sad when one of them broke. But we got in touch with the Yoto team and they have been amazing at helping us try to solve the issue and when eventually all a... See more

Rated 5 out of 5 stars

Yoto is an awesome tool for families looking to reduce screen time. My kids (7 and 9) are obsessed with listening to audiobooks and playing their own music. We have two minis that also work as sound... See more

Rated 5 out of 5 stars

We are loving the yoto player at our house. It is a wonderful screen-free tool to feed the curious mind of our 5 year old boy. He enjoys listening to the Brain Bots and the LadyBird adventures and... See more

Rated 1 out of 5 stars

Extremely bad return process and even worse customer support. I sent back an order in late November/early December 2025. I never heard from them until I wrote to them in mid January 2026. Every tim... See more

Company replied

Rated 5 out of 5 stars

Excellent tool even for young kids. My daughter is 1 and already uses it independently. She loves the music cards specifically. And I can totally see the stories working beautifully later on. The radi... See more

Rated 5 out of 5 stars

I've been telling everyone about Yoto, even non-parents, everywhere I go. Our progression from tapes to CDs to the magic of tap technology is magnificent. These cards are easy for small hands to handl... See more

Rated 5 out of 5 stars

Yoto shipped my yoto player quickly and the promo code from a friend was a great deal. I'm happy with my Yoto player, it hasn't had any issues or malfunctions and has largely replaced screen time for... See more

Rated 5 out of 5 stars

Yoto is an awesome invention for kids and parents. We're fully invested. Ours broke and although customer service did take awhile to get to a conclusion when they did they were very helpful and replac... See more

Rated 5 out of 5 stars

All three of my kids have their own yoto mini players and use them every day! They love to listen to stories at bedtime. It’s such a sweet childhood memory they are making and I love how they have the... See more

Rated 5 out of 5 stars

We love Yoto. I just recommend getting the actual devices from the Yoto website. I got a mini yoto for my daughter from Target and it doesn't work properly but the one we got on here for my son works... See more

Rated 5 out of 5 stars

I bought the Yoto Mini for my kids and I have to say this is an incredible product with a great selection of stories. I recently saw they have integrated with Sooper Books as well so that will make th... See more

Rated 5 out of 5 stars

Love this product. Yoto is perfect for my boys to be able to listen to an audio book or Yoto daily when they want - without me having to monitor or worry about it then hearing things that aren’t age a... See more

Rated 5 out of 5 stars

Nothing but good things to say here. We had a problem where our order hadn’t arrived due to a problem with the courier. Yoto refunded the delivery cost and shipped another out asap. Absolutely can’t f... See more

Rated 5 out of 5 stars

Ordering easy, this was a replacement for an 8yr old yoto that had died. No complaints it was used daily. My granddaughter loves it. She has changed her listening habits from Julia Donaldson to Harry... See more

Rated 5 out of 5 stars

Yoto customer service is exceptional! I had an order that didn’t arrive, the Yoto representative I spoke with quickly sent a replacement order out. On a separate occasion, one of our Yoto players wasn... See more

Rated 5 out of 5 stars

Brilliant customer service. Our player broke, the team were very helpful (including giving support on a Sunday!) and arranged troubleshooting and in the end a replacement product which arrived the nex... See more

Rated 5 out of 5 stars

Little boy loves the mini, the shipping is reasonable to nz always takes 7days and its delivered in perfect condition. Only trouble ive had is vouchers are challenging to use on the website.

Rated 5 out of 5 stars

We absolutely love our Yoto Player. I have three kids ages 5, 11, and 15 and somehow it has become a favorite for all of them, which honestly surprised me the most with my teenager! My youngest... See more

Rated 5 out of 5 stars

I have ordered twice from Yoto. For Christmas I ordered the Yoto Mini, cards, and a card case for my 3 year old grandson. Ordering was easy, with plenty of information to guide me. Delivery was quick,... See more

Rated 5 out of 5 stars

Have had a Yoto player for several years now. Have three players in fact, including a mini, which is great for travel. My 9yo with SEND loves it and is able to work it easily. She knows exactly wh... See more

Rated 5 out of 5 stars

I had a wonderful experience. The customer service was amazing. They promptly responded to all of my inquiries. In the end they replaced our Yoto mini free of charge and sent it to me all the way to S... See more

Rated 5 out of 5 stars

Amazing, the product does so much more than what we thought. My daughter falls asleep to a chapter each night and we have only starting using 1 x set of cards so far. The app is super cool to! Th... See more

Rated 5 out of 5 stars

Our Yoto stopped working so I rescheduled out to customer service. They were very quick to respond and solved our issues without hassle by replacing our device. It was a great experience.

Rated 1 out of 5 stars

Yoto customer support has always been amazing. But then I just got a stupid AI response instead of talking to a real person. I'm very unimpressed with that. Also, please start providing tracking nu... See more

Company replied

Rated 5 out of 5 stars

My Yoto player shipped and arrived quickly. We bought one because our one year old is obsessed with our radio and we thought this would be more fun for her. So far, she enjoys playing with it! She dan... See more

Rated 5 out of 5 stars

Apart from the fact that I have been using Yoto happily for the past 8 years, their customer service was excellent when there was some issue with my account! I highly recommend

Rated 5 out of 5 stars

I initially bought a yoto mini for my children to take when travelling. They love it so much I ended up buying a yoto mini for each of them so they can each listen to what they want - they all love it... See more

Rated 1 out of 5 stars

I purchased two Yoto players and several card packs for our boys for our vacation. Unfortunately, one pack of cards has not worked at all. I have been in contact with customer service for the pa... See more

Company replied

Rated 4 out of 5 stars

We bought the Yoto Mini for our daughter along with the Peter and the Wolf card and a MYO card. It’s been great, but the buttons aren intuitive on the mini, and I’ve had some trouble playing the MYO w... See more

Company replied

Rated 5 out of 5 stars

While it took a bit to come to a final resolution to our issue, we appreciate the attention to detail required to resolve our issue. Now our kiddo is able to use the Yoto as it was intended and we can... See more

Rated 1 out of 5 stars

Item was never delivered, no tracking information, misled the entire time. Horrible customer service. I will never buy a yoto product again after this and I will discourage friends to as well. After p... See more

Company replied

Rated 4 out of 5 stars

Edit: I just turned my review from a one star to a four star. I appreciate the willingness of the team to make it right when I kept freaking out that my order wasn’t here after 15 days. I know things... See more

Company replied

Rated 5 out of 5 stars

Thank you Yotoplay my grandchildren enjoy watching their cards. It relaxes them while having lots of fun! Regards Grandma ❤️


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Toy Manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38K reviews

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Rated 5 out of 5 stars

Love this product!

The Yoto box is used in our house every day some times multiple times. It is great that my 3 toddlers can use it independently and when you buy a card it is also available on the app. I also like that as soon as you buy a card from the website it becomes available on the app right away.

February 20, 2026
Rated 5 out of 5 stars

This little device is fantastic

This little device is fantastic, it's been a real game changer for my 9yr old, she relied on listening to her laptop as she was scared at bed time, now this neat little box tells her stories without any screens!

February 17, 2026
Rated 1 out of 5 stars

Was a gift and did not deliver what was…

Was a gift and did not deliver what was desired.

December 22, 2025
Yoto logo

Reply from Yoto

Hi Kate,

Thank you for taking the time to leave us a review and share your feedback.

We are sorry to hear that the gift did not deliver what was desired. We understand how disappointing that can feel, and we truly value you letting us know. Your feedback helps us improve and ensure our products meet expectations.

We will be forwarding your comments to our team for further review. If there is anything we may have left unhandled, please let us know and we will be glad to assist.

Kind regards,
Yoto Customer Happiness Team

Rated 4 out of 5 stars

Great product but pricey

Great product, easy to use for my kids. They love it. Love the daily sessions but a bit pricey for music that can be downloaded in other platforms for such a fraction of the price.

February 19, 2026
Rated 5 out of 5 stars

GAME CHANGER FOR KIDS!

The Yoto has honestly been the best addition to our household. Bought for my 6 year old and 1 year old to share, but devastated I didn’t discover it sooner! My 6yo doesn’t ask for tv time anymore, it’s always music or stories on the Yoto! An absolute game changer, planning on getting the Yoto mini so my 6yo can go do his own thing for wind down time without being bothered by his baby sister. Love!

February 16, 2026

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