Shipping policy
SHIPPING POLICY
Shipments are sent via US Postal Service or UPS with Delivery Confirmation tracking when available. I try to get your order shipped out within 1-4 business days after your order is received. My regular shipping days are Tuesdays and Fridays, however that is subject to change. You will receive an email with a tracking number when your items have shipped. All items are packed to ensure they make it to you safely, but I cannot guarantee that it will not get damaged in transit. If you do receive a package and it is damaged, please contact me within 5 days of delivery date. Any reported damage will require clear photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
I am not liable for items that are mis-delivered or lost, although I'll gladly assist you in tracking it down.
Please be sure you have supplied me with your correct and current mailing address! Items returned to me for any reason including invalid addresses will be subject to a 10% restocking fee, and shipping costs will not be refunded.
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RETURN POLICY
No returns or exchanges of items...all purchases are final. Please read item descriptions thoroughly and feel free to contact me if you have ANY questions before purchasing.
I am not liable for items that are mis-delivered or lost, although I'll gladly assist you in tracking it down.
Please be sure you have supplied me with your correct and current mailing address! Items returned to me for any reason including invalid addresses will be subject to a 10% restocking fee, and shipping costs will not be refunded.
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RETURN POLICY
No returns or exchanges of items...all purchases are final. Please read item descriptions thoroughly and feel free to contact me if you have ANY questions before purchasing.
Order Cancellations
If a Customer would like to cancel an order, the Customer must e-mail a request along with the order number. You may also use our contact form here: www.studiorayyan.com/pages/contact
A 5% cancellation fee will apply. We cannot cancel an order once it has been shipped. Custom and Special Order Items cannot be cancelled once the order has been placed.
If a Customer would like to cancel an order, the Customer must e-mail a request along with the order number. You may also use our contact form here: www.studiorayyan.com/pages/contact
A 5% cancellation fee will apply. We cannot cancel an order once it has been shipped. Custom and Special Order Items cannot be cancelled once the order has been placed.
Damages and issues
Each item is inspected carefully before shipping and packaged securely. Please inspect your order upon reception and contact us within five days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Any reported damage requires photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
Each item is inspected carefully before shipping and packaged securely. Please inspect your order upon reception and contact us within five days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Any reported damage requires photo proof including the package. You may need to present the packaging and damaged items in person to your local post office for verification.
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INTERNATIONAL SALES
My shop only sells to limited international destinations. If you are interested in purchasing original artwork, please contact me and we can discuss possible shipping options and cost.
International shipments may be subject to taxes, customs fees, and/or tariffs. You will be responsible for paying these fees when the item enters your country. I highly recommend researching what the fees may be before placing an order. Orders returned to me for any reason will be subject to a 10% restocking fee, and shipping costs will not be refunded.
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International shipments may be subject to taxes, customs fees, and/or tariffs. You will be responsible for paying these fees when the item enters your country. I highly recommend researching what the fees may be before placing an order. Orders returned to me for any reason will be subject to a 10% restocking fee, and shipping costs will not be refunded.
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COPYRIGHT INFO
All Copyright of art and items displayed belongs to Omar Rayyan. Please do not copy, distribute, reproduce or use my work without my permission.
Purchases of artwork and items do not entitle the buyer to reproductive rights.
All Copyright of art and items displayed belongs to Omar Rayyan. Please do not copy, distribute, reproduce or use my work without my permission.
Purchases of artwork and items do not entitle the buyer to reproductive rights.
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