Overview
Comprehensive business management
Work smarter, adapt faster, and perform better with agentic resource planning in Business Central—named the best ERP system of 2024 by Forbes Advisor.1
- Use powerful AI with Copilot and automated workflows to streamline processes, speed up tasks, and make better decisions.
- Work with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications.
- Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption.
- Remove data silos and access business intelligence with real-time dashboards, flexible reports, AI-driven insights, sustainability tracking, and key performance indicators (KPIs) for each role.
- Automate invoice management and save hours with Payables Agent, now in preview.
- Create accurate cash-flow projections using AI to analyze the financial position of your business.
- Make insight-driven decisions with robust reporting, ad-hoc analysis using Copilot, and connections to Excel and Microsoft Power BI.
- Support multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations.
- Increase sales with marketing text suggestions from Copilot, customer interaction tracking, and guidance on upsell, cross-sell, and renewal opportunities.
- Streamline inbound order taking, quote creation, and sales order generation with Sales Order Agent, now in preview.
- Transition smoothly from sales to service, track customer returns and repairs, and manage service agreements to meet and exceed customer expectations.
- Improve your customer experience by connecting with Dynamics 365 Sales, Customer Service, and Field Service.
- Easily manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability.
- Manage resource utilization by planning capacity and sales. Track customer invoicing against planned or actual costs.
- Get real-time business intelligence on project status, profitability, and resource-utilization metrics.
- Enable employees to do their best work with role-based access, and foster collaboration by sharing links to projects directly in Microsoft Teams.
- Improve your supply chain with vendor management, purchasing, e-commerce with Shopify, order fulfillment, and returns.
- Optimize manufacturing outputs-even in agile and complex environments-with detailed bills of materials, assembly-to-order support, and production orders.
- Replenish inventory based on actuals, demand, and availability using AI-powered sales and inventory forecasting.
- Improve organization within your storage facilities and manage inventory with an easy pick-and-put-away process supported by bar-code scanners.
COPILOT IN BUSINESS CENTRAL
Work smarter with Microsoft Copilot and AI agents
Use next-generation AI with Copilot in Dynamics 365 Business Central to automate sales and payables, boost productivity, and make smarter decisions.
FEATURES
Experience the Business Central difference
Be ready for growth
Support your business now and as it grows with the industry-leading reliability, scalability, and performance of the Microsoft Cloud.
Take your business on the go
Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.
Rapidly deploy and onboard
Implement in weeks and get users started quickly with role-based dashboards, 200-plus training courses, content-aware help, and guided tours.
Available worldwide
Use Business Central in 47 languages and in over 160 countries to expand your business globally.
Meet your sustainability goals
Track and report greenhouse gas emissions with ease and accuracy to manage your environmental impact.
Customize with prebuilt apps
Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.
Collaborate in Microsoft Teams
Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.
Streamline with custom workflows
Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience and Copilot.
Connect with existing systems
Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.
See the Total Economic Impact™ of Business Central
Explore a Microsoft-commissioned Business Central study by Forrester Consulting. Results are for a composite organization.2
265%
ROI with Business Central over 3 years
Less than 6 months
Payback on investment
Up to 12.5%
Productivity improvement for finance and operations staff
PRICING
Simple, straightforward pricing
Dynamics 365 Business Central free trial
Connect finance, sales, service, and operations in a single easy-to-use solution. Get a free 30-day trial.
Free
Connect finance, sales, service, and operations in a single easy-to-use solution. Get a free 30-day trial.
This product is not available in your market.
Dynamics 365 Business Central Essentials
Get comprehensive business management for finance, sales, and operations—with Microsoft Copilot included.
$70.00
user/month, paid yearly
Get comprehensive business management for finance, sales, and operations—with Microsoft Copilot included.
This product is not available in your market.
Dynamics 365 Business Central Premium
Includes everything in the Essentials plan, plus enhanced capabilities for service management and manufacturing.
$100.00
user/month, paid yearly
Includes everything in the Essentials plan, plus enhanced capabilities for service management and manufacturing.
This product is not available in your market.
Dynamics 365 Business Central Team Members
Get limited access to read data, approve workflows, and create or update select information.
$8.00
user/month, paid yearly
Get limited access to read data, approve workflows, and create or update select information.
This product is not available in your market.
Customer stories
Trusted by the world’s most innovative brands
Resources
Get started with Business Central
Frequently asked questions
- An ERP system connects and automates core processes such as finance, procurement, manufacturing, and supply chain. Modern ERP platforms now use AI-powered agents to reconcile data, surface insights, and trigger automated workflows—helping organizations centralize operations, streamline decisions, and respond faster to change.
- Moving to the cloud delivers built-in security, scalability, and resilience—plus additional benefits beyond infrastructure. With Business Central, always-on AI agents automate payables, monitor sales orders, and flag issues in real time to help teams spend less time on manual work and more on growth. Business Central also offers full Microsoft stack integration and thousands of AppSource add-ons.
- Business Central is part of the Microsoft ecosystem of solutions that work together and scale as your business grows. Get cloud access to real-time data connected to Microsoft 365 (Outlook, Excel, and Teams) and Microsoft Copilot. Tackle your unique business challenges with low-code apps from Microsoft Power Platform and prebuilt industry solutions available on AppSource.
- Business Central works with Microsoft Teams, Outlook, and Excel, enabling employees to collaborate and access information without switching applications. You can even share Business Central data, such as product details, with coworkers who have a Teams license, at no additional cost. Explore how Business Central and Microsoft 365 connect data to the tools where work is done.
- Get started today with a free 30-day trial of Business Central or take a quick self-service guided tour. See why over 45,000 small and medium-sized businesses have chosen Business Central to adapt faster, work smarter, and perform better.
- See the high-level capabilities included in Business Central Essentials and Business Central Premium licenses and compare options. For a more detailed overview, explore the Business Central capability guide.
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Next steps
Try Dynamics 365 Business Central
Connect and manage your small or midsize business to streamline processes and increase productivity.
Contact Sales
Connect with a sales specialist via chat or by calling (800) 642 7676. Available M-F 6 AM to 3 PM PT.
Request a call
Have a Dynamics 365 specialist contact you.
Get started
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- [1]Forbes Advisor, Best Cloud ERP Software of 2024, Amy Nichol Smith, March 24, 2024.
- [2]The Total Economic Impact™ Of A Migration To Microsoft Dynamics 365 Business Central, a commissioned study conducted by Forrester Consulting, June 2024. Results are for a composite organization based on interviewed customers.
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