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Dynamics 365
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Be ready for whatever comes next with agentic ERP

Drive growth with an enterprise resource planning (ERP) solution that streamlines operations and decisions—powered by Microsoft Copilot and agents for insights and automation at scale.

Have a small or midsize business? Explore Dynamics 365 Business Central instead.
Learn more Contact Sales
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OVERVIEW

Achieve more with an ERP solution from Dynamics 365

  • Support data-driven decisions by unifying data across core business processes such as record to report, procure to pay, and order to cash and delivering a full view of operational performance and actionable insights through Copilot.
    A screenshot of a computer displaying a graph with text.
  • Go beyond traditional financial planning and accounting by using advanced scenario-modeling and Copilot capabilities that encompass financials, sales, supply chain, and human resources.
    A computer screenshot with text partially obscured.
  • Forecast demand with greater accuracy using AI-generated insights, external signals, and your own models to meet evolving market needs and customer demands.
    A screenshot of a computer showing obscured text.
  • Eliminate stockouts by running material requirements planning (MRP) in minutes, helping ensure that the right inventory is available at the right place and time.
    A screenshot of a computer screen displaying a master planning interface.
  • Put inventory buffers in place using demand-driven MRP (DDMRP) in the supply chain to decouple lead times and mitigate variability. This helps stabilize production and delivery while maintaining optimal inventory.
    Dynamics 365 chart with color-coded legend showing inventory on-hand status like low, average, and critical
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Why embrace the Microsoft Cloud for ERP?

Composable

Start with the Dynamics 365 modules you need and scale effortlessly as you grow. Using low-code customization tools in Microsoft Power Platform and Copilot Studio, tailor your ERP solution to fit your specific requirements while maintaining full data governance and compliance.

Connected

Get actionable insights and AI assistance through Copilot and a unified data graph. By connecting finance, operations, and HR data, teams can collaborate effectively, drive productivity, and make more informed decisions within the flow of work.

Cognitive and agentic

Streamline workflows with AI-powered autonomy. Copilot delivers insights, while intelligent agents reconcile accounts, manage supplier communications, and handle time and expenses tracking—resolving exceptions and automating approvals so teams can focus on strategy, not manual tasks.
Products

Explore products that connect business processes

Dynamics 365 Finance

Streamline records, reporting, planning, and forecasting with Copilot and agents.
Learn more

Dynamics 365 Supply Chain Management

Optimize supply chain with Copilot and agents, boosting resilience and efficiency.
Learn more

Dynamics 365 Project Operations

Connect service ops from estimate to billing with Copilot and agents, improving profit and success.
Learn more

Dynamics 365 Human Resources

Unify HR at every stage with Copilot and agents to drive engagement and retention.
Learn more

Dynamics 365 Commerce

Deliver unified, personalized, and seamless buying experiences with help from AI.
Learn more

Dynamics 365 Business Central

Get end-to-end finance, customer, and operations management for small and midsize businesses.
Learn more
AUTONOMOUS AGENTS

Transform your ERP with AI agents

Don’t just react to unplanned changes. Gain the foresight and agility necessary to confidently advance through them using agents, the apps of the future.
Read the blog
Account Reconciliation Agent
Supplier Communications Agent
Time and Expense Agent

Close books faster with the Account Reconciliation Agent (in preview)

Autonomously match subledgers, flag anomalies, and propose fixes to help finance teams close faster with less manual effort.
Screenshot of a computer showing text about transaction reconciliations and exceptions.
Back to AUTONOMOUS AGENTS tab

The Total Economic Impact™ of Microsoft Dynamics 365 ERP

Discover the advantages of Dynamics 365 cloud-based ERP by reading a commissioned study conducted by Forrester Consulting.
Read the study
Learning hub

Discover more about agentic ERP software solutions

  1.
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Infographic

Reimagine finance with AI

See why 83% of finance leaders are confident in using agents to meet workforce capacity demands.
Read the infographic
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Infographic

Reinvent operations for agility

To improve resilience and execution in high-stakes work, 75% of COOs are turning to AI.
Read the infographic
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Research insights

Research from top industry firms

  • See why Microsoft was named a Leader in three Gartner® Magic Quadrant™ reports for Cloud ERP—for Service-Centric Enterprises, Product-Centric Enterprises, and Finance.3
    Read the blog
  • Discover why Microsoft was named a Leader in the first AI-centric IDC Marketspaces: Worldwide AI-Enabled Large Enterprise ERP Applications 2025 Vendor Assessment.4
    Read the blog
  • Uncover the business value organizations gain by using Dynamics 365 to drive innovation in the manufacturing industry.5
    Read the paper
  • Explore the next generation of ERP systems and see how AI-enabled solutions like Dynamics 365 help improve business efficiency, agility, and decision making.
    Read the report
CUSTOMER STORIES

Real customers, real results

  1. KPMG Logo
  2. Taylor Logo
  3. Orkla Logo
  4. Enerjisauretim Logo
  5. Maxim's Logo
A man and woman sitting at a table looking at a laptop.
KPMG Logo
“Our tax professionals have the right tools to handle complex tasks efficiently, leading to higher job satisfaction and better client outcomes.”
Brad Brown, Chief Innovation Officer & Technology Leader, Tax at KPMG US
60%
Increase in tax filing engagements per minute

Products

A green and white sign with the text Taylor FARMS Get your salad together.
Taylor Farms Logo
“The transition to Dynamics 365 has been a game-changer for us. The improved usability and data consistency have significantly enhanced our operations.”
Ashley Boozer, Director of Enterprise Solutions, Taylor Farms
22
Product locations that standardized processes

Products

A close-up of people wearing blue hair nets and white shirts.
Orkla Logo
“Dynamics 365 enables supply chain transparency and efficiency across the OFI business system and is a powerful enabler for growth ambitions and improved profitability.”
Steen Viberg, VP, Digital Operations, Orkla Food Ingredients AS
44%
Improvement in line-picking rate

Products

A large concrete dam with water and a green island in the background.
Enerjisauretim Logo
“Our equipment data is the key to operational efficiency … By leveraging real-time data and advanced analytics, we can predict equipment failures before they happen.”
Alper Serçe, Deputy General Manager, Enerjisa Üretim
70%
Decrease in paper output

Products

A slice of cheesecake with blueberries on a wooden plate.
Maxim's Logo
“The transition to Dynamics 365 not only enhances our innovation and efficiency but also ensures leadership in delivering exceptional value to our customers.”
Keith Siu, Chief Operating Officer, Maxim’s Group

Products

Back to Customer stories section
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Next steps

Try for free

Get hands-on experience with Dynamics 365 business applications for 30 days.
Start a free trial

Chat with Sales

Available M-F 6 AM to 3 PM PT.
Chat now

Take a guided tour

See how to create a connected enterprise with a closer look at Dynamics 365.
Start your tour

Get answers

Request additional help from a Dynamics 365 expert.
Send a request
  1. [1]
    Results are over three years for a composite organization based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, April 2024.
  2. [2]
    Microsoft Dynamics 365 ERP Increases Profitability And Productivity For Manufacturers, a spotlight of The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, April 2024.
  3. [3]
    Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, By Robert Anderson, Johan Jartelius, Tomas Kienast, Sam Grinter, Denis Torii, Chaithanya Paradarami, 13 October 2025

    Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, By Greg Leiter, Tomas Kienast, Johan Jartelius, Denis Torii, Dennis Gaughan, 13 October 2025

    Gartner, Magic Quadrant for Cloud ERP Finance, By Mike Helsel, Irmina Melarkode, Nick Duffy, Nisha Bhandare, 27 October 2025

    Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
  4. [4]
    IDC MarketScape: Worldwide AI-Enabled Large Enterprise ERP Applications 2025 Vendor Assessment, by Mickey North Rizza, IDC #US52976925e, October 2025.

    IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a three-to-five-year timeframe. Vendor market share is represented by the size of the circles.
  5. [5]
    IDC Business Value White Paper, sponsored by Microsoft, The Business Value of Microsoft Dynamics 365 for Manufacturers, IDC #US53226425, March 2025.

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