SimpliSafe

It’s been an incredible Customer Service Appreciation Week across SimpliSafe! 💙 From value shoutouts and bingo breakfasts to WOW-the-Customer challenges (cupcakes included 🧁), our offices were filled with connection, learning, and appreciation. We closed out the week with Feedback Friday, where agents reflected on lessons learned and celebrated their peers as Customer Service Champions. Thank you to our amazing Customer Service team for the expertise and care you bring to every interaction! 👏

SimpliSafe has been recognized by Consumer Reports as the Best Professionally Monitored Home Security System for 2025! 🏆 Here at SimpliSafe we strive to keep every home secure by supporting our teams’ efforts to develop advanced, reliable, and easy-to-use security solutions to protect our customers. We are happy to see that our hard work is resonating. Thank you to the customers who selected us and to Consumer Reports for the acknowledgement! 👉Read more here: https://lnkd.in/g-wHxNQz

Today, we're thrilled to announce the launch of our new SimpliSafe Smoke & Carbon Monoxide (CO) Alarm Listener! This innovative device will allow customers to pair their current smoke and CO detectors with their SimpliSafe system and tap into 24/7 professional monitoring for fire and carbon monoxide hazards. While we already offer our own Smoke & CO detectors for rapid response, the new Listener provides peace of mind for those who prefer to keep their existing detectors but want the peace of mind we can deliver. 🚨📣 Read more about the device here: https://lnkd.in/gW2P7fE8 Thank you to all the incredible teams here at SimpliSafe who brought this product to life. Your hard work and dedication to keeping every home secure are truly inspiring! 🌟🏠

Earlier today, we announced that SimpliSafe has signed a definitive agreement to be acquired by GTCR LLC, a leading private equity firm. We look forward to working with GTCR, Chad Laurans, and Eleanor Laurans in this next chapter to deliver even more advanced security to our customers and keep more people safe than ever before. We also extend our sincere gratitude to Hellman & Friedman for their invaluable partnership over the past 7 years. Read more here: https://lnkd.in/gQE-DnbX

Last week, our team headed to the CEDIA Expo/Commercial Integrator Expo in Denver, CO to unveil a new professional installation channel designed to meet the needs of residential and business customers looking for high-touch, customized security solutions through trusted integrators. It was a fantastic opportunity to connect face-to-face with integrators and showcase the future of smart security in action! 🎉 👉 Read more about our announcement here: https://lnkd.in/g3gDcsAt We’re also thrilled to share that SimpliSafe received two honors at the show: TWICE Best of Show Awards Winner and Residential Systems Best of Show Awards Winner! Both awards recognize our Outdoor Security Camera Series 2 with Active Guard Outdoor Protection, an innovation designed to take proactive home protection to the next level. 🏆 👉 Read more about our wins here: https://lnkd.in/gdq8hitY Thank you to CEDIA Expo for an incredible event. We’re excited to continue bringing cutting-edge security solutions to our customers!

We’re proud to share that SimpliSafe has been ranked #1 in the Home Security category on Newsweek’s America’s Best of the Best 2025 list! This recognition reflects our commitment to protecting millions of customers with reliable technology, proactive innovation, and support when they need it most. And it speaks volumes about our incredible team of SimpliSafers who work tirelessly to keep people safe! Thank you to our customers for putting your safety in our hands, our team for working every day to deliver peace of mind, and Newsweek for the recognition.

We’re continuing to give our guard dogs, Brutus the Rottweiler and Carl, a well-deserved retirement with new installments of our Changing of the Guard campaign. 🐾✨ We just launched our newest commercials, where our guard dogs discover the power of SimpliSafe's proactive AI and live agent monitoring - and how it can protect unlike any other system. Now they can finally enjoy a restful night's sleep while SimpliSafe handles the threats. 🎥 Brutus and Carl are even spreading the word to their fellow guard dogs, who unfortunately can’t clock out just yet because their homes don’t have SimpliSafe. Watch how we’re redefining what true peace of mind looks like: https://lnkd.in/g4EXr3m5 https://lnkd.in/gRvTJqdW

We’re proud to share that SimpliSafe has been ranked #1 in the Home Security category on Newsweek’s America’s Best of the Best 2025 list! This recognition reflects our commitment to protecting millions of customers with reliable technology, proactive innovation, and support when they need it most. And it speaks volumes about our incredible team of SimpliSafers who work tirelessly to keep people safe! Thank you to our customers for putting your safety in our hands, our team for working every day to deliver peace of mind, and Newsweek for the recognition.

Congratulations to David Soucy, SimpliSafe's Senior IP Counsel, on being named to the IAM Strategy 300: World’s Leading IP Strategists for 2025. 👏 🎉 This honor is a testament to Dave’s thought leadership and the strategic vision he brings to SimpliSafe’s Legal team. His work in shaping our patent strategy not only reflects his individual excellence but also the innovation-driven culture we’re proud to foster across the company.

Our Marketing team recently attended Cydcor’s NatCon 2025 in Texas, joining over 1,900 sales professionals from across the country for a weekend of inspiration, recognition, and giving back. Like our own aim high value, Cydcor’s theme this year was “Showtime,” which came to life through energizing discussions and celebrations of Cydcor’s and SimpliSafe’s top performers. We left feeling even more excited about the work that we’re doing together to grow and bring superior safety to even more homes across the country!  Thank you to everyone who made NatCon 2025 a success! We’re ready to raise the bar in the year ahead. 🥇