What's it like to operationalize AI across a large healthcare organization? Hear from Chief Medical Officer, Nele Jessel, MD, at #ViVE2026 where she’ll co-present with Privia Health’s CTO to share their experience operationalizing AI in real workflows leveraging athenahealth’s AI-enabled, interoperable platform across 4,600+ providers. Discover how this collaboration delivers healthcare innovation at scale with minimal disruption — critical as AI reshapes healthcare. This candid case study shows how testing AI in a live production environment resulted in rapid iteration, measurable ROI, and scalable deployment. Don't miss this important conversation: Smart AI and Interoperability: Real Impact in Care on February 24th from 1:50-2:10 pm PT. #athenahealth #CuringComplexity #HIT #HealthcareInnovation #SimplerIsHealthier
athenahealth
IT Services and IT Consulting
Boston, Massachusetts 337,370 followers
We provide network-enabled services, mobile apps, and data-driven insights to hospitals and medical organizations.
About us
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
- Website
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http://www.athenahealth.com
External link for athenahealth
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 1997
- Specialties
- Revenue Cycle Management, Patient Engagement, Medical Billing, Care Coordination, Population Health Management, Point-of-care mobile apps, Electronic Health Records (EHR), and health information technology
Locations
Employees at athenahealth
Updates
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Reallocate clinician time from administrative drag to high-value care — and everything changes. At #HIMSS26, join us at booth 3231 for an executive demo and a conversation about strategic priorities for 2026 and beyond. See how AI‑native athenaOne® reduces friction across clinical workflows and strengthens RCM to drive measurable operational and financial outcomes. Our AI-native encounter and chart assistant — which physicians can choose to enable — supports more consistent documentation and reduces administrative load. Paired with intelligent interoperability that not only exchanges data but formats, labels, and surfaces it at the right time, the platform helps standardize care, reduce variance, and free capacity for patient experience and strategic growth. Bring your biggest operational challenge — we'll bring AI-native workflows that remove complexity so care teams, patients and practices can thrive! #HIMSS #HealthcareInnovation #AInative #athenahealth #Interoperability #CuringComplexity
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AI agents are coming: is health IT ready? If you’re heading to #ViVE26 in Los Angeles next week, make sure to catch our VP of Product Management and Data and Ecosystem Platform Sam Lambson's session on Monday, February 23rd, from 9:25-9:45 am! Learn about athenahealth’s MCP Server Technology and the emerging interoperability patterns that make real-time agentic AI possible, and find out what infrastructure healthcare will need to support the next wave of intelligence. Don't miss this! #athenahealth #CuringComplexity #HIT #HealthcareInnovation #SimplerIsHealthier #AIInHealthcare
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The front desk doesn't have to close at 5 p.m. Today, we announced the next generation of AI-native patient communication tools built directly into athenaOne® — bringing 24/7, two-way text and voice capabilities through a virtual assistant to practices across a network that serves one in five Americans. AI-powered triage embedded into athenaOne® handles routine patient interactions like scheduling, cancellations, and common questions — seamlessly handing off or escalating patient inquiries to staff when support is needed. For patients, that means faster answers and easier access. For practices, it means reduced call volume, lighter administrative burden, and more time focused on care. This is part of our continued investment in AI-native athenaOne — simplifying how care is delivered, coordinated, and experienced at scale. Where could always-on communication create the most impact in your organization? #athenahealth #AINative #athenaOne #AgenticAI #HIT #HealthcareInnovation #CuringComplexity #SimplerIsHealthier
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At #ViVE26 next week? Visit these sessions where our leaders discuss important trends and topics for this year and beyond: 👉 Sam Lambson speaking about AI Agents Are Coming: Is Health IT Ready? Monday, February 23rd, 9:25-9:45 am 👉Joe Ganley on a panel discussing The Supply & Demand for Patient Data on Monday, February 23rd, 1:10-1:50 pm 👉Nele Jessel, MD, speaking on Smart AI and Interoperability: Real Impact in Care on Tuesday, February 24th, 1:50-2:10 pm. Or stop by our booth 523 to learn more. #athenahealth #CuringComplexity #HIT #HealthcareInnovation #SimplerIsHealthier
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Building in healthcare isn’t easy. Scaling is even harder. If you’re developing apps or digital tools and looking for a platform built for integration — let’s talk at #ViVE26. Our platform is designed to support partners who want to build, deploy, and scale solutions across a connected network. Come see how we’re built differently — and what that difference means for partners who want reach, relevance, and real-world adoption. Booth 523. #athenahealth #CuringComplexity #HIT #HealthcareInnovation #SimplerIsHealthier
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Healthcare isn’t short on ideas. It’s short on simplicity. At our Growth Kickoff last week, one theme kept surfacing: complexity is exhausting the system — and the people inside it. 👉 Physicians are navigating fragmented data and changing regulations. 👉 Payers are trying to serve members with delayed information. 👉 Teams are stretched thin trying to hold it all together. If we’re serious about easing burnout and improving health outcomes, we can’t just add features. We have to remove friction. That’s what being ALL IN means for us. Not just a rallying cry. A commitment. ✅ALL IN on AI-native design. ✅ALL IN on true interoperability. ✅ALL IN on connecting clinical, financial, and operational intelligence inside a single experience. Last week wasn’t just a kickoff. It was the official start of the year we bring this to life — together — across teams, across products, across the network. Where is complexity creating the most drag in your organization today? #athenaKickoff2026 #athenahealth #HIT #HealthcareInnovation #CuringComplexity #SimplerIsHealthier
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We’re heading to #ViVE26. If you’ll be in Los Angeles later this month, stop by booth 523. We’ll be talking about what it actually takes to run ambulatory care at scale — from single-instance interoperability to AI that's natively transforming workflows, to revenue cycle tools designed to reduce administrative drag, not add to it. No bolt-on interfaces. No disconnected point solutions. One connected platform built for physicians, care teams, and organizations who don’t have time for workarounds. If you want to see how we’re advancing practical AI, improving data exchange, and supporting independent practices, community health organizations, payers, and partners, come find us. Booth 523. Let’s talk. #athenahealth #CuringComplexity #HIT #HealthcareInnovation #SimplerIsHealthier
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Our Women in Healthcare leadership breakfast set the tone for our year — thoughtful, direct, and grounded in real experience. Brittany Podolak, Chief People Officer; Jessica Collins, Chief Legal Officer; and Stacy Simpson, Chief Marketing Officer, joined a candid conversation led by Anna Toth, Senior Manager, Sales Development, on what it truly takes to grow and mature as a leader throughout a career. They spoke openly about ambition and doubt, setbacks and recalibration, and the discipline required to lead with clarity in complex environments. It was practical. It was honest. And it reflected the kind of leadership culture we are committed to building. We’re proud that this commitment is reflected externally as well — recognized as a 2025 Forbes America's Best Employer for Women and named one of Newsweek's America’s Greatest Workplaces for Women. Awards matter, but what matters more is creating environments where women can confidently lead. Grateful to Brittany, Jessica, and Stacy for modeling what that looks like. What advice has most shaped your leadership journey? #WomenInHealthcare #Leadership #athenahealth #CareerGrowth #HealthcareLeadership
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This week, we had the chance to celebrate something special: the people behind a incredible year at athenahealth. From the 68 sales members who earned a place in our Executive Circle by crushing sales goals, to the business partners, creative geniuses, and initiative owners who helped drive results across the organization, the room reflected the depth and range of talent powering our growth. In all, 188 awards! Together, these teams supported practices of every size—from solo clinicians to large enterprise systems—and helped onboard thousands of new providers to the athenaOne network in 2025. That impact spans our award-winning all-in-one SaaS platform athenaOne, our high-performing RCM solution athenaIDX, and the day-to-day work of bringing smarter, more connected technology into real healthcare environments. It was energizing to pause, recognize the work behind the numbers, and look ahead to what’s next—including the continued rollout of AI-native capabilities built directly into athenaOne, available when customers are ready, without disruptive upgrades. Congratulations to all of our award recipients. Your work is shaping how care gets delivered—and scaled—across healthcare. #athenahealth #GrowthKickoff #HIT #CuringComplexity #AInativeEHR
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