NextGen Healthcare

#HIMSS26 is almost here! 🎉 Join us as Jenna Hagan, our vice president of product marketing, takes the stage to present “From Vision to Value: AI that Delivers Real Results.” Attendees will learn how agentic AI and orchestration frameworks drive measurable impact across the ambulatory continuum. They’ll see how AI agents coordinate workflows across EHR, practice management and revenue cycle systems—and will leave with a practical blueprint to move from isolated pilots to enterprise-wide performance. We’ll also be at Booth 10018-16 throughout the show. Stop by and say hello! 👋 See you in Las Vegas!

📢 NextGen Healthcare and DrFirst are partnering to tackle prescription abandonment and optimize medication adherence 📢 Physician practices using NextGen® Enterprise EHR will now have access to RxInform from DrFirst, a prescription engagement solution that addresses common barriers to medication adherence. When a provider prescribes a medication, RxInform automatically sends the patient a personalized, HIPAA-compliant text message with a link to medication and pharmacy details, available discounts, and educational resources. Patients respond well to the text message format, with a whopping 85% engagement rate and less than 1% opt-out rate! Together, NextGen Healthcare and DrFirst are closing the gap between prescribing and treatment, helping practices support medication adherence so patients can achieve better health outcomes. Learn more at #HIMSS26 👉 https://bit.ly/4cZzpiF

Patient access teams aren’t just busy. They’re operating at the edge of what their workflows can handle. Jenna Hagan from NextGen Healthcare joined Healthcare IT Today to talk about what happens when some of that routine work shifts to AI. One example stood out: One practice saved more than 700 staff hours in six months after implementing a Closed Loop implementation. 700 hrs! That time went directly back to patients. More face-time, more proactive care, less screen time. More access. Another interesting point from the conversation: patients often don’t even realize they’re interacting with AI. What they notice instead is that they get answers faster and fewer steps stand in the way. And on the operational side, the data from Closed Loop's solutions are helping teams spot friction points earlier like potential no-shows. Here’s the conversation https://lnkd.in/guGiPs8R #HITsm

ICYMI: Workforce pressure in behavioral health has reached a tipping point, and leaders know incremental fixes are no longer enough. In our recent conversation with Becker's Healthcare, we explored what it really takes to build workforce sustainability. Behavioral health teams care for patients during their most vulnerable moments, and the systems around them should support that work. Swipe through for five key insights that are shaping how organizations rethink documentation, revenue workflows, and AI governance ➡️ Access the full recap, webinar recording included: https://ow.ly/rHgc50YoAFG Panelists: Srinivas Velamoor, president and CEO, NextGen Healthcare Javier Favela, vice president, market and segment leader, NextGen Healthcare Chelsea Phelps, clinic director of child adolescent health, Sam Rodgers Health

Meet us in Orlando at the Behavioral Health Business VALUE Conference! ☀️ Here’s where you’ll find us: 🗣️ March 5 at 11 a.m. | Join Jenna Hagan, vice president of product marketing, for the speaking session “The Efficient Workforce: How Smart Scheduling, Workflows and AI Reduce Burnout and Boost Outcomes.” Attendees will walk away with clear strategies to balance caseloads, align teams to top-of-license work, and cut administrative waste through smart automation. 📍 March 4–6 | Booth 1 Stop by for a personalized demo of our behavioral health suite, connect with our team, and enter a raffle for a gift card! We’re excited to see you! Learn more: https://ow.ly/HbUV50Yo0CJ

As American Heart Month comes to a close, it’s the perfect reminder that caring for your heart is important all year long. Heart disease remains a leading health concern—prevention, early detection, and ongoing care make all the difference. To the physicians and care teams who dedicate their work to keeping hearts strong: thank you. Visit www.heart.org for resources and tips to support your heart health.

NOW LIVE: Our latest episode of In Practice the podcast! 🎧 "Making Sense of the $50 Billion Rural Health Transformation Fund: Timelines, Eligibility, and What's Next" breaks down the CMS Rural Health Transformation Program, and what it actually means for ambulatory practices. Industry costs are rising, and reimbursements are tight. For providers serving Medicaid-heavy or rural communities, this fund was created to help offset some of that pressure. In the preview clip, Chris Emper, government affairs advisor for NextGen Healthcare, and host Dr. Robert (Bob) Murry, PhD, MD, FAAFP, chief medical officer for NextGen Healthcare, discuss how providers can take practical steps now by exploring their state programs and preparing early. Listen to the full episode to understand how the program works, who may qualify, and what to do next: https://ow.ly/Se2F50Ymsqm

We're excited to share this month's issue of our newsletter, In Practice!    Inside you'll find: ✅ How one tribal health system reduced lab order complexity and improved key quality measures with NextGen® Share Diagnostic Hub ✅ An interview with two rural health leaders in Kentucky about how their providers use clinical AI to cut "pajama time" ✅ What physicians need to know about the new $50 billion Rural Health Transformation Program   Read and subscribe below! 👇

“The best click is no click.” That’s how Muhammad Chebli, NextGen Healthcare's vice president of product management for interoperability, describes the real goal of interoperability in his latest interview on the HealthLeaders podcast. In the episode, he breaks down what healthcare leaders should look for when evaluating EHR connectivity and how to translate interoperability into measurable business value: https://ow.ly/6QAi50Yl5yM

STILL TIME TO REGISTER: Join us for NextGen® Wallet Week on March 3-5, 2026! NextGen® Wallet Week: Financial Tools to Cash Every Dollar is a high-impact three-day event of expert-led revenue cycle sessions designed to help you unlock the dollars hiding across your organization. Explore smarter, faster ways to strengthen revenue cycle performance. From upstream denial prevention to downstream recovery, you’ll gain real-world insights and automation-first strategies built for today’s ambulatory practices—and walk away with actionable tools to cash every dollar. This is perfect for revenue cycle leaders, practice administrators, billing managers, and financial decision-makers focused on improving performance and reducing revenue leakage. Swipe through to see a breakdown of each session ➡️ Grab your spot here: https://ow.ly/I3Hw50Ykkvu